Professional people.

SHelley K is top notch. Catches things others miss. Teaches about things I should know...and what is more, she is always smiling and friendly even when it is clear there was something just before me that wasn't exactly what it should have been. She keeps me informed and sends me on the way with a sincere thank you. rare these days.

They always do the maintenance on my Car! I can trust their work will be done right. The staff is great every time!

I cannot tell you how pleased, how excited I am . I walked in was greeted by Wayne Carless. He asked what I wanted and I had said a car.. that I could afford, his reply... come in I'll have you in a brand new car.. ha I thought I not with my age and credit. I said if you can put me in a new car then you must be God! Well one half hour later I was handed a set of keys to a new2020 Corolla.. I'm still in shock 2 days later. Thank you Wayne and my thanks to all of you involved. This is a dream come true.. I can't find enough stars for AUTO NATION... They are an amazing dealership with amazing people and the perks with your new vehicle will astound you.. I'm a sceptic regarding car dealerships... but boy did this place change my thinking.. THANK ALL OF YOU .. you can't know how happy I am to have walked into your door.. and last a special thank you to Wayne Carless.... Please if you are thinking of a new or used car,do yourself a huge favor,go to AutoNation Ft.Myers 1st....

Thanks guys for the good deal I have last week xinthia was very professional, knowledgeable and helpful, AutoNation Toyota Fort Myers is huuuuuuuge❤️

I purchased a 2018 Rav4 XLE in May. It took 2 rounds of temp tags and numerous calls and visits to the dealership to get a permanent tag. I never received calls back from messages. I had to take my time to come back twice. I was told I could not transfer my tag from my old vehicle as it was too old per DMV. In the end I ended up with the tag transferred. I paid for tags though when I bought the car so I should get a refund for that couple hundred bucks. Very disappointed.

I highly recommend this dealership I had a great experience there Saturday I purchase the 2020 corolla for my daughters birthday the sales guy Bernard Edwards was amazing throughout the entire process!The entire team was amazing

Kevin, was incredibly patient, extremely knowledgeable with myself and my husband. It's been a long time since I have been around a salesman that knew everything about the car. What a breath of fresh air.

The service department is awful. Terrible customer service, and the wait times are just unbelievable. Had an appointment which I arrived early to, and they still had a 2 1/2 hour wait. Let?s not even start with the fact that after 3 hours I noticed that my car was sitting on the lot and they forgot to let me know it was ready. No apologies, no concessions, nothing to offset their lack of commitment to servicing the customer.

When you go in to pick up your car after being serviced you are expected to go and find your service writer as when they are not at there desk no one else comes to help you. I had to ask another lady at her desk to get my car and the first thing she asks is who was your service writer. She then tries to find him at which time he was somewhere else. She definitely was not pleased to help. They should have a desk where you go to pay your bill and get your keys. Do not make a customer come in, not see his or her service writer, and stand there hoping someone will help as it won't happen.

The service is great the staff are very friendly. Plus everything is guarantee !!

Very unhappy I just bought a LX570 for $40000 I drove it to Naples last night for the 1st time and it shook the entire way. I was told the tires were 6 but they are chopped bad and 1 is even cut. Now I have a $1000 expense in the 1st 2 weeks of owning. This is not right I would expect more out of Autonation

Shelly Krogman is a Rock Star! She listened to my concerns and addressed every one of them !

Excellent service. AutoNation provided transportation to my home while service was performed. It would benefit customers and the Toyota organization to establish a new dealership in Cape Coral, the fastest growing city in Florida.

Overall, experience was exactly what I expected. Your representative was outstanding.

Very recommended. They did everything to negotiate with us and we got a new Toyota Highlander 2019 a very good price. Daisy was very professional, knowledgeable and helpful.

Great service and quality workmanship as to be expected here at Autonation.

It was an awesome car purchasing endeavor. I visited other dealerships and was treated the same as always. At AutoNation Toyota Fort Myers, there was zero pressure. The sales person (Paul Columbus) allowed me to ask all the questions and he was able to answer them with extreme confidence. He and I were able to explore all of my uncertainties and at the end, this allowed me to really love my new vehicle and experience. I would highly recommend this dealership and especially this salesman. This is my first Toyota and I have high expectations.

Frank and Keith we absolutely a pleasure to deal with. Best car buying experience ever.

Professional friendly

Fanny was my sales representative. She was very curtious and willing to assist me in my search for the car I was looking for. She kept in constant contact with me and was able to answer all of my questions and concerns. I am proud to say that she is a great employee and valuable asset to your team. Thank you again. Roger Earnest.

Took my 4Runner in for oil change & tire repair. Shevanie was my service advisor, and she did a superb job of keeping me informed about the progress of work. When the tire proved to be unrepairable, she made certain I understood exactly why and carefully explained my options. This was my first experience with Shevanie, and she will be my advisor of choice from now on.

Awesome! Richard in financing explain the process very clear and Jesy was extremely helpful. Thanks everybody.

Very professional and friendly staff at this location

I had been to the dealer in a couple occasions, worked with the Costco representative, the Internet manager, and two other sales staff. I took out a 2019 Toyota Camry XSE one day took it for an extensive ride including highway no issues with them we have to get back no pressure. Went to another dealer checked out the 2019 Toyota Avalon XSE test drove it there nice, but where unable to deal with me. Got an email from one of the Internet managers with an offer that intrigued me for a 2019 Toyota Avalon XSE all black, wasn't my first choice in colors but had the upgraded JBL sound system, put a smile on my face, test drove the car about thirty miles or so decided to buy it right then.

Christine was very knowledgeable and helpful in our buying process. Our son has special needs and she made sure we were able to keep him comfortable and entertained throughout the buying process. We walked out highly satisfied in our new RAV4.

The wait times and being misquoted for services. On my recent visit, I was going in for a simple oil change and filter plus (at least I hope) a minor interior repair (front cup holder couldn’t be released out). I was told it would take an hour and 45 minutes. My appointment was at 8:40 AM. I got there actually 10 minutes early. I didn’t see my service advisor until after 9 AM. I asked if I could take a shuttle to the nearby mall. The service advisor said the shuttle can’t take anyone to the mall until after 10 AM as that’s when the mall opens. I said it opens earlier for mall walkers but they couldn’t take me due to security reasons. So, I simply waited in their waiting room. Thank goodness they have free WiFi so I was at least able to keep entertained with my phone. It was nearly 11:15 AM when my advisor came by saying they were almost done with my oil change and filter but they couldn’t fix the cup holder. My advisor said they would have to take out the cup holder and replace it with a new one, giving me an estimate of parts and labor around $800. I flat out refused because I wasn’t paying that much. I waited another hour to checkout. I’m never going back because I wait too long for simple services. Upon returning to my car, on a plus side of all that waiting was that my cup holder had been fixed as if nothing happened. I’ve attached a picture of my cup holder. It was pushed too far in and I couldn’t release it. I didn’t leave their parking lot until 12:15 PM! That’s 3 hours and and 35 minutes, nearly 2 hours longer than I was supposed to be there!

the best people to assist you

Love my car, would highly recommend Roberta!

Excellent service We are very pleased with our salesman and or new car Joshua Longwell

Service is perfect and the job perfectly done thanks.

Fantastic customer service!

Great other than wait time. 2 hours is too long wait for just an oil change on a scheduled appointment.

Excellent and good deals and we liked there pick up truck better

My experience purchasing my car was great (my 2nd car from AutoNation), BUT service department is awful! My Service Agent, was great (Tyler), but EVERY TIME I go in for service, WITH AN APPOINTMENT, I wait forever!!! While the repair is done correctly - This time I waited 4-1/2 hours for new tires/alignment, an oil change & an air filter. I was quoted 2-1/2 hours, plus one of the items that I wanted them to looks at, they did not at all. Due to my experience with the service department, I am considering NOT purchasing another car here.

Have purchased/sold multiple vehicles to this organization, always came away with a fair deal

Had a wonderful experience at this location. Peter was great and got me in the truck of my dreams!!

Always treated fantastic here. I trust them with my car. I showed up on the wrong day for service and was treated like family even tho I had the wrong day. Love this place

Service was #1 they are very efficient and friendly. Awesome experience .

Do NOT, do NOT lease here!!!! They will lie and charge you for whatever they feel like. Even if you get a new lease that would not canceled mileage and tear and wear. 2013 I bought a car and 3 years later wanted to change my car and they gave me the option to lease. I leased for 3 years. When it was time to decided whether to buy up the vehicle or lease again, the lease manager suggested to lease again due to my mileage. After sitting in his office close to 3 hours, assuring me “not to worry about anything” a month later I received a bill close to $1700 for tear and wear, plus over mileage charges. Trying to communicate my concerns to him or anyone was a waste of my time. Called corporate with hopes... they transferred me to another untrustworthy employee to give me the run around of how to purchase my lease. And told me I need to read my contracts, which I did. None of the paper work states you need to pay after leasing another vehicle. The lack of professionalism and integrity that runs in that office is toxic. Is that AutoNation pledge? Definitely left me with a bad experience leasing again. My first car had much more mileage before leasing for the first time and nothing happened. If I knew all before all this will happened, I would’ve done business somewhere else.

Service was #1. Everyone was so efficient And friendly . Looking forward to my next visit. Was impressed with accommodations While waiting . Coffee, bagels etc.

Do NOT, do NOT lease here!!!! They will lie and charge you for whatever they feel like. Even if you get a new lease that would not canceled mileage and tear and wear. 2013 I bought a car and 3 years later wanted to change my car and they gave me the option to lease. I leased for 3 years. When it was time to decided whether to buy up the vehicle or lease again, the lease manager suggested to lease again due to my mileage. After sitting in his office close to 3 hours, assuring me “not to worry about anything” a month later I received a bill close to $1700 for tear and wear, plus over mileage charges. Trying to communicate my concerns to him or anyone was a waste of my time. Called corporate with hopes... they transferred me to another untrustworthy employee to give me the run around of how to purchase my lease. And told me I need to read my contracts, which I did. None of the paper work states you need to pay after leasing another vehicle. The lack of professionalism and integrity that runs in that office is toxic. Is that AutoNation pledge? Definitely left me with a bad experience leasing again. My first car had much more mileage before leasing for the first time and nothing happened. If I knew all before all this will happened, I would’ve done business somewhere else.

do quality work and can be confident that will not have to return for any reason.

The service writer started the meeting with me with an attitude, punishiming me for not spending more money, for things I don't want or need service in my car. The only thing that was prime oil.change, I have to wait one hour and half for that. She didn't wants to use my copupon, but she did with no smiling face. I hope next time i get someone with excellent customer service. Toyota is a great company. Thank you

Tina Becker has been my service advisor for years, and she makes sure my vehicle is in good working order.

The staff at AutoNation Toyota in for Myers Outstanding people to work with when you're buying a new or used vehicle. These people are the best!!! I thank you all very much.

Service was fast, and great pricing. My service advisor, Denise was amazing too.

Wonderful Pamela was very helpful and kept me informed.

Need better coffee... other than that great service

taken care of quickly and was treated nice. told me about problems and were taken care of

I visited several other dealers in the area and on a whim went to AutoNation, met Roberta Billing from sales and from the very beginning it was how and what can we do to help you. They went the to great lengths to give what I wanted for the price and payment I needed. She made this an easy process, no pressure no gimmicks.

I arrived ahead of my appointment and was welcomed promptly. The vehicle information was then provided to the Service Rep, Shelly. On speaking with Shelly I also asked about my wife's upcoming vehicle service. Shelly was very able to find the information on both our vehicles. My wait time for service was almost an hour. Shelly took time to explain all the service which was performed and the recommendations from the vehicle technician. My overall rating for my interaction with the persons at AutoNation Toyota in Fort Myers is OUTSTANDING!!!

Always clean and quite prompt. Will continue to go there for sales and repairs.

Overall customer service was great. Mr. Sylvester was extremely accommodating and he was very friendly.

like personal service.staff very knowledgeable, listen carefully.

exelente y rapido mantenimiento de mi carro toyota especial mente cuando se tiene el horario reducido por tener 2 trabajos me siento muy contento con dealer Toyota

Customer service was great this place has a nice friendly atmosphere.

I scheduled my 6 month service on my 2019 Camry. Service department didn't appear busy when I arrived 20 minutes early for my 11:00 am appointment. I was advised it would take 1 1/2 - 1 3/4 hours to complete my service appointment because it was Saturday, the busiest day in the service department. Two hours later when I inquired regarding the status of my car, I was told it hadn't even been started yet; and it would be another 1 - 1/2 hours. After walking to a nearby restaurant to have lunch, I returned to the dealership and saw my car sitting in the parking lot so I knew the service was complete but no one had ever called to let me know. I had to track down someone to get the paperwork printed in order to get my car and be on my way. Total time my car was at the dealership - 3 1/2 hours.... for a 6 month service appointment on a vehicle with less than 1900 miles on it?? Seriously?? This is the 2nd car I've purchased from this dealership and I've always returned to this dealership for service. I live 45 minutes -1 hour away and I work full-time so my appointments have always been scheduled for Saturdays. I've never had to wait this long for a simple service appointment before even when my service department was during "snowbird season". I've worked in customer service my entire adult life and my observation is this - there didn't appear to be enough service advisers to handle the volume and you must not have enough service technicians working either. On a positive note - I really appreciate the fact that you now wash my car when I bring it in for service. Previously wondered why you didn't do this because when I lived in PA I always had my cars serviced by the dealerships where I purchased my vehicles and they always washed my cars.

Professional service and super friendly people

The Tach stopped working...the car was 27 years old and in mint condition...most mechanics were dead or had no experience in removing the unit. I discovered it became a 2 shop fix process: one to remove and re-install; the second at Ft. Myers Speedometer in Alva, FL to replace the capacitors. It was time consuming/labor intensive and only 4 shops in FL that knew/worked on speedomer repairs. Ft. Myers Toyota removed it, Ft. Myers Tachometer fixed it ($150) and then Ft. Myers Toyota/AutoNation ($275) re-installed it. I thought the dealership's price was excessive but they had the only mechanic that knew how to do the job. It was a high price fix but now it's back to new.

My service adviser Erik was great. The service was good took both my trucks in on the same day. They are identical except for color and only some minor mix up that Erik was on top of. Only thing bad was it took over 30 minutes for the service area to get the paperwork to my adviser for check out.. I have been going to AutoNation for the past 4 years and have seen many improvements in the service area. I would have probably stopped a few years ago if it had not been for Erik and his great customer service.....Thank you

(Translated by Google) In this place the attention is good but the service of the mechanics is bad there are damages in those who do not correct with the problems and if you do not have any knowledge of what happens to your car you are at risk of being scammed. Perhaps it is a matter of someone paying attention to the quality of service, but today it is not the quality I expect. In this place the attention is good but the service of the mechanics is bad there are damages in those who do not correct with the problems and if you do not have any knowledge of what happens to your car you are at risk of being scammed. Perhaps it is a matter of someone paying attention to the quality of service, but today it is not the quality I expect. (Original) En este lugar la atención es buena pero el servicio de los mecánicos es pésimo hay desperfectos en los que no aciertan con los problemas y si no tienes algún conocimiento de lo que le sucede a tu carro estás en riesgo de ser estafado. Quizás es cuestión de que alguien preste atención a la calidad del servicio, pero hoy no es de la calidad que espero. In this place the attention is good but the service of the mechanics is bad there are damages in those who do not correct with the problems and if you do not have any knowledge of what happens to your car you are at risk of being scammed. Perhaps it is a matter of someone paying attention to the quality of service, but today it is not the quality I expect.

GOOD SERVICE PERSONNEL (DENISE) AND SALESMAN KEVIN "L". AS LONG AS THEY ARE AROUND I'LL BE A TOYOTA OWNER.BOTH ARE VERY PLEASANT AND THEY WORK TO TAKE CARE OF MY PROBLEMS.MAKES DEALING WITH AUTONATION PLEASANT

The Tach stopped working...the car was 27 years old and in mint condition...most mechanics were dead or had no experience in removing the unit. I discovered it became a 2 shop fix process: one to remove and re-install; the second at Ft. Myers Speedometer in Alva, FL to replace the capacitors. It was time consuming/labor intensive and only 4 shops in FL that knew/worked on speedomer repairs. Ft. Myers Toyota removed it, Ft. Myers Tachometer fixed it ($150) and then Ft. Myers Toyota/AutoNation ($275) re-installed it. I thought the dealership's price was excessive but they had the only mechanic that knew how to do the job. It was a high price fix but now it's back to new.

I had a wonderful experience here at AutoNation Toyota Fort Myers starting with my greeting with the salesperson Jacob "Jac" Seegar, he was friendly and very knowledgeable and never pushy. He helped me with the exact model that I was looking for which happened to be a Highlander. The negotiation of the the price was short and simple and the financing was a breeze. If your looking for a New Toyota stop by and give Jacob a chance to help you you won't be disappointed.

Denise was on top of my recall and the other issues I requested . I would definitely refer anyone to this service department. I passed up the dealership closer to me I’m Naples.

Pete Dombrowski was a great salesperson. Very knowledgeable.

Everything went fine except it took longer than expected to get my oil changed. I had a three pm appointment and it was nearly 5 o?clock before my car was ready.

David was an excellent contact for the service needed on my car. Kept me posted on the status of the work and completion time.

Service on my vehicle was performed with great satisfaction

Peter Drombowski is a True Professional. Recommended a car based on what I was financially able to afford and pay

Stand behind their 5 day bring it back policy, fixed my problem no charge, great service, great people

Su espectacular servicio...

I made an appointment to see a car I saw online and ended up test driving two. My salesperson Daisy could answer all my questions about the cars and the differences in price. I was a little concerned about the dealing process but It was over quickly and I was happy with the price they gave me for my car and the price for the new car. The dealership was well kept and everyone I ran into was very friendly.

I purchased a car on Saturday, noticed the clutch was slipping on Sunday. Since they have a 5 day bring it back program I did. My sales lady, awesome by the way, asked if I liked the car, and if so let service look at it Monday. Service checked it out, replaced the clutch and main seal, no charge! A lot of dealers I would have been in trouble, trust fort myers automation, they take care if I!

Tina always goes above and beyond for her customers! I?ve never had a negative experience at Autonation of Ft. Myers.

Our lease was ending and we were looking to upgrade our vehicle with the latest safety features. Autonation Toyota of Fort Myers exceeded our expectations. We worked with Josh Longwell and Steve Reeves, together, along with their support team, they made the selection, financing and purchase painless and completely hassle free. We were able to get the exact vehicle we wanted (RAV4) with all the features we were looking for and more (My wife got the moon roof she's always wanted) all with a lower payment. We are very happy to be back in the Toyota family. If you want friendly, knowledgeable and excellent service, head to Autonation.

Alex the sales rep was very patient, kind and helpful ! Thank you for all your assistance, Dean, Billie and Mike !

Great experience ! Thank you Alex, Dean Billie and Mike

Our customer service rep is always polite and courteous, but the amount of time it took to change the oil and a couple of filters is ridiculous (almost 3 hours)! It doesn?t do you any good to make an appointment. The service was much better before Fort Myers Toyota was bought out by AutoNation.

Carlos Tirador the best sales associate he's professional in amazing sales person he never rush me and spend all the time to answer all our questions I'm super satisfied with his service

I had a problem with my cars tint and Tina Becker the customer care specialist was FANTASTIC.She took care of the problem right away and all the people there were very nice.I will be heading there to try to get the best deal first on a new 2020 sports corolla I am going to purchase when they come in.

Josh did a Great Job with helping me find/buy my new car. The process was extremely easy. I would definitely recommend seeing him and Autonation Toyota Fort Myers.

Great experience and great vehicle!! Would definitely recommend.

Thank you Denise in service for cars Denise was my service advisor and she was very polite and very nice to me she didn't to push things on me and she made my visit easy she know I didnt have money because school is out for the summer and she understood and I thank her for that

great service . they were able to take me home while I waited too

I took my Corolla in for a diagnostic check. The staff were very timely and pleasant. They shuttled me to and from my house while the service was taking place. The shuttle drivers were also very pleasant and professional.

They do great work and back it up if something goes wrong.

Best experience buying a car I have had. I have purchased many new cars and this place was the best. No pressure to make the deal. Kimberly our sales lady was awesome.

Denise was fantastic. She is courteous and genuine. Denise by far outshines the other reps I have dealt with. I was however, very displeased when I went to get into my car after the service was done and it was parked so close to another vehicle that I could not even open the door half way. I always thought that Toyota took better care of you car than that.

I strongly recommend to stay away from this dealer. I have never felt so disrespected in all my life. The saleswoman was not knowledgeable even about the technology in the vehicles on the lot. Financial department were an absolute joke. I was led to believe my deal was completed and in fact they attempted to rework deal to charge me an additional amount. I was sent home with new vehicle and they took my trade in, did not pay off vehicle for 3.5 weeks, then called saying I must bring the vehicle in ASAP or they will come to my house and take it, treating me like a thief. When I came down to the dealership they didn’t seem to understand my frustrations. I even received an email from the GM and didn’t see an apology or even a response after explaining the situation. I was lucky enough to be able to back out of the deal, but plan to educate others so they don’t receive similar treatment.

The service adviser getting more and more lazy . We are missing people like Jessica in the department who was taking care of customer .

yes, I would recommend however, make sure you get what you pay for. only one side of the tires were rotated! Busted once again!!!!

From the time that I walked up Raymond greeted me very friendly and was very knowledgeable about what he was selling and through the whole process he was right on top of everything to make it as easy on me as possible Raymond is a great asset to your company I will recon and him to my friends Freddy Magana

They are slow, disrespectful, liars and always charge you more than what the quote you.

I took my 2008 Tundra to them for new tires. The technician noticed rust on my frame and alerted my advisor, Shelley. She did some digging into my records and found that my Tundra was still under warranty... even with 142,000 miles. Long story short... they replaced my frame and several other parts underneath the truck at no cost to me. It took 34 days but they covered my rental (very nice 2019 Highlander) for the duration. I had minor issues from the disassemble/reassemble but they were very quick to take care of those. Steve (main technician) did a fantastic job on the truck and Shelley was great at keeping me updated throughout the process--including taking pictures and sending them to me. I may pay a little more at times for service here, but I have come to trust Shelley and the team at Ft. Myers Toyota and prefer the service I get over cheaper places. Some things are just worth paying for!

They are very customer focused.

Excelente atención al cliente

the work was performed as i expected,that is on time at the quoted price.

It was a pleasure to buy a car from this place good customer service

John Jordan was a pleasure to work with in service department.

Service representative explained everything that was to be done during the service and updated me regularly on the progress.

Being it the first time we went to AutoNation Toyota, the service was amazing and so was the staff. Everyone was very kind, and made it all so easy. Would recommend to others for sure!

I had previously been getting my car serviced at the Naples location but decided to try this one. I'm very glad I did, not only was the repair fast but the gentleman who helped us (Erik) was very pleasant to work with. Definitely coming back to this location in the future.

Excellent service with top mechanics. Never had a mechanical problem with my 2009 Venza that still looks like new with over 82,000 miles on it. I only bring it to Toyota for what needs service based on the instructions in my Toyota booklet.

I have tried 3 times to get a tire rotation for my vehicle. The first 2 times I stopped in without an appointment and was told it would be at least 2 1/2 hours. I scheduled an appointment the 3rd time one week out, went in and was told at least 2 hours... FOR A TIRE ROTATION with an appointment. Their website allows you to select getting a rental vehicle, but makes no mention of a $35 charge. Many other dealerships give courtesy vehicles at no charge. This will likely be my first and last Toyota as I’ve never encountered ridiculous wait times for service with any other manufacturer.

After dealing with this dealership for 9 years and don't remember ever leaving totally satisfied with my visit. Let's just say after leaving the car there overnight and needed it back ASAP I had to have it fixed but $950.00 to replace an altenator with an aftermarket one? $600.00 Labor REALLY.? Thanks I'm done. Now I do have to say I wrote an unhappy review about taking 2 1/2 Hours for an oil change with an appointment but it gets worse every visit. I'll find a place that appreciates my business.

They tell you 1 hr 20 mins and 2-1/2 hours later, you're still waiting. AND they didn't wash car when they told me they did. Service is always trying to sell you something that you can get for half the price at any independent auto repair.

Very happy with my vehicle and purchasing experience

Besides having a 70,000 mile service, I wanted to have mr Right rear lens replaced. When I ordered the part several weeks before my scheduled service, I asked the parts guy about how long it would take and he said it was only 2 bolts and it would take about a half an hour. When in for service, I received a call that it would take several hours and would cost over $400 dollars. I decline the install and had to return the part.

GREAT ALL AROUND. ARRIVED EARLY FOR APPMT. THEY CHECKED ME IN EARLY. DELROY SERVICE WRITER WAS AWESOME. HE MULTITASKED AT AN INCREDIBLE RATE. FRIENDLY PROFESSIONAL ALL AROUND. WILL BE BACK.

He greeted me in lot upon my arrival. Listened to what I was looking for. Looked at used vehicles. Looked at new. He gave me options and assisted in looking for what I wanted. No pressure, no steering and no BS. Most helpful in selection and purchase of vehicle.

Great customer service and follow-up. Very professional staff.

2nd time I've been in for service that I had a bad experience!

Over all, satisfactory, however, waiting area was chilly. Personnel were friendly.

Excellent would recommend to friends and family. New car purchase was fast and easy.

very unhappy with service I received I bought my last 3 vehicles from Toyota but will not buy another

I have the good fortune to have an extremely knowledgeable service adviser.

Daisy is well suited for her professional sales. She is the best sales person I have had in ten years dealing with the purchase of a SUV. Thanks again, Ted Grimley

Waiting room not very comfortable chairs for long waits, when the room is full

My overall experience was great! Hank worked with us on getting our new truck. The process was very easy and there was no hassle involved! We were at the dealer a while signing paperwork, but that happens anywhere... Cant wait to work with Hank on getting our next car!

Dale was wonderful to work with. He was very helpful in finding what I wanted and I will be using him again in 3 years!

Erik was great! He walked me through the maintenance schedule for my car and got me in and out in under an hour!

I had the opportunity to have interface with 3 service department personnel and was treated with respect and consideration by everyone of them. Why is this important to me? I am ?a senior citizen? and am technically challenged when it comes to all of the intricate nuances of the capabilities that the new devices on the Prius offers. One of the service advisor?s programmed he device to show the local time etc. It was service that is much appreciated!

The service advisor was very knowledgeable took time to explain everything and kept updating me on status of my vehicle.

Purchased a car here because of the price. Following the deal made, they tried to up sell all kinds of add ons and they were obnoxious doing it. It was like they didn't know what the word NO meant. Don't fall for it ! However, the first price quoted could not be beat.

Very good job nice people to deal with the service apartment was excellent thank you again

15,000 service to Camry Please do not allow customers to bring in dogs.... I am highly allergic and have asthma

5000 mile check. Tire rotation. Everyone professional and friendly.

Had my AutoNation purchased 4Runner serviced this past week. The work was completed quickly and efficiently and the service tech called on the recommendation before doing the work. Also my adviser Greg Fleming was very helpful (as usual) in getting the job completed. Add that to his outgoing personality and making sure things are done right is very refreshing

Great customer service! Great buying experience!!!

I was a drive in customer for needing my engine splash shield replaced and some maintenance required work done. Tina Beckett was very efficient and had my car written up and scheduled in the repair line. I always have great service when I come to the dealership . I?m a very satisfied customer!!

I had a wonderful experience to purchase my vehicle Thank you

Bob took the time to work with my daughter on purchasing a car he is very good and helpful and above all gives great guidance and is one of the best salesman I have ever worked with

Experience was fantastic. Dale Fortner was easy to work with and found what I wanted quickly.

The service adviser was quite knowledgeable and courteous. Explained in detail that service that was being performed and what possibly could be needed.

It took 1:45 for an oil change and tire rotation. This is the first time we had a bad experience.

I just wanted to take a minute to rate my recent excellent experience at AutoNation Toyota this was a very smooth process from beginning to end most specifically I would like to give high praise salesman Wayne Charles Not only was he extremely genuine I have the excellent customer service on my new car

Since AutoNation bought Ft. Myers Toyota the quality of service has dropped tremendously. They recommend service that is not needed and are priced too high. I have owned a Toyota vehicle since 1982 and have always had them serviced at that location because of the proximity to me. I will be looking for a new Toyota dealer.

Very helpful, informed and friendly service at AutoNation Fort Myers.

I had a very positive experience with Christine and her teammates at AutoNation Toyota in Ft. Myers. The process was informative and efficient.

Erick, our service rep, did a great job. He was patient and thorough

Mark was a nice gentleman he briefly explained the process of getting my car serviced. Definitely recommend him for anyone who needs their car serviced or repaired.

They provided very timely, courteous and professional service. This is something I have seldom experienced elsewhere.

Everything was easy and without incident. Very friendly and accommodating!

always relay on Shelley my Service Writer to know what I need to know

Good customer service, people willing to work with you, always on top of their game

Thank you Daisy for making the buying process quick and easy. Love my new used car!

This was my FIRST experience with Auto Nation Toyota. Shelly was FANTASTIC! took the time to answer my questions and went to great lengths to assure my satisfaction! Shelly is an OUTSTANDING employee and I will DEFINITELY not hesitate to continue my business with Toyota Auto Nation!

EXTREMELY SATISFIED with my FIRST experience with Toyota Service Staff! Shelly went out of her way to assure my satisfaction and took time to answer my questions and offer suggestions/advice for future.

Provided annual, routine maintenance with in depth descriptions of maintenance requirements and recommendations. 2000 Sienna continues to run like new. Charges were very reasonable. I could not be more pleased!

Shelley Krogmann was very helpful in working with insurance company and expediting repair of vehicle

Alex went above and beyond to help me. Alex helped me setup my phone and showed me options on my new truck. The dealership has followed up with me to make sure everything is going good.

Peter was very friendly, extremely knowledgeable and explained the many features of the RAV4 very well.

The salesperson was a pleasure to work with and was very knowledgeable.

Dante was my salesperson. He is very friendly, and helpful. He took his time helping me find the car I wanted. He is a 10

This is the second car we have bought with the help from Wayne Carless, he has always been professional and very knowledgeable as he helped us. We appreciate how much time he has given to us in helping us make our decisions. We appreciate working with such a Professional

My car was received and checked in quickly. Service was explained.

My salesperson was very good. She explained the truck to me before and after the sale. I only waited one day for my tonneau cover to come in and they installed it the next day. Its a very good dealership to deal with.

Excellent. Jeremy Smith was the best salesman I have done business with in a long time.

I needed a major engine repair. It was done in 2 days when I had been told by another dealership it would take 4 days. The estimate was spot on.

2 1/2 hours for an oil change, absolutely ridiculous, I will never return. The person that was left to deal with all the customers after 6:oopm was nice and did the best she could. The entire customer service advisor attitudes are terrible, something is very wrong with this service dept. One advisor said, " I am out of here! someone else's problem now

Service department over booked - routine tire rotation and oil change takes hours, even with an appointment. People are courteous, service is unacceptably slow.

Experience at this dealership has been great from purchase three years ago onward. Have my car serviced here but have not required repairs. Advisor is great, car wash is free, they brought my car back washed after the oil change!

Great service! I would highly recommend Auto Nation Toyota.

Well done? Denise provides very good service on a timely basis. Highly recommend!

My salesperson was Randy Towne. He was the best. He found me the car I wanted, he worked with me to get some things changed and met me in Estero on his day off to answer my questions about the car. Mostly the nav system. He?s very knowledgeable, polite and friendly. In my opinion, he?s a great salesman. I would recommend him always. You should be glad to have him. He must be an asset to AutoNation.

Everyone was very nice

Alignment at 5000 mile check up not done properly so this time it seems better but need more time to make sure. Service advisor, Nick, was very friendly and helpful.

In for a repair. Have mixed feelings about it. Like many repair shops they want to fix your problem but try to find something else to do. Misdiagnosed / underestimated the extent of my problems and took longer than promised. They ended up replacing more than was needed "by mistake" and claimed they were giving it to me at only a small price over the original quote, Who knows? I didn't want to argue but felt I was being taken advantage of anyway. Service consultant was Shelley.

Thank you for being professional and courteous it was a pleasant experience using your service dept. I would be glad to reccomend to a friend

i love the people there they are always great and friendly

Except for the length of time (I had an appointment) it took for the maintence check no complaints. Facility clean, coffee and bagels available TV for distraction all these were good to have.

Auto Nation did all that they said they would do. The technician began the job as soon as I arrived and the representative did a great job of explaining what they were going to do.

Friendly and transparent staff. Everything Was easy from start to finish including picking out a truck to the financing. Thanks again.

The guy who serviced my car was great very helpful explained all repairs needed in detail and kept me informed during my wait.

He was very honest and kept me informed of car stats.

When I went to a dealer I was attended by Miguelina and she provided a great service, she cared to all of our needs. We were also helped by Norma who also provided a great service, both are very professional and friendly. Besides the point, I also want to mention something that I did not like about my experience. I never knew that if I looked at a car online that the person selling the car online gets all the commission, instead of the great ladies who helped us for many hours even though we never made a deal with this person either by email or phone. This is something I don?t agree with and think that Autonation Toyota should change.

Staff was very nice and friendly and took the stress out of buying a new car, highly recommended

Enjoyed the buying process, helpful items to make a decision about buying from AutoNation. Everyone was helpful and courteous. The only negative was from the detail shop, dirt and smudges were found in the back seat. Probably left from a previous test drive. Overall I was pleased with our experience.

Sales person was great, finance Patrick was not cooperative, if anyone financing i would suggest go to another finance officier. He is not good to work with.

Excellent service experience. Great communication from Dan Dixon in the service department. Repairs were very prompt with completion on the same day! Would recommend them to my friends and family.

Buying a car ash was a 3 hour process; a little long

Told me it would be two hours and it was 58 minutes. Recommended service requested and mechanic told me it was not necessary as yet. Example of the honesty here.

Nice experience relaxing waiting room with fresh coffee and bagels

I drove up to Auto Nation Service in Fort Myers not knowing what to expect. I was directed to a lane that looked somewhat like a rental car return. I was greeted and asked what needed to be done. I needed a head light replaced and an oil change. I was directed to wait in the lounge area. My "Customer Care Specialist", Delroy came over in about 10 minutes to tell me that the head light replacement and oil change were no problem but that there were two current recalls on the car that I knew nothing about. If I wanted the recall items fixed, it would take 24 hours. He called the next day to say everything was complete. Great service!!

Awesome place. Go see Harley. She will take care of you. It's 5 stars but only let's me go 4

Excellent Service. Shawn is my Service Representative. He is very professional and has a very nice attitude. He ensured that all auto service needed was completed.

Service was quick. Everything was explained professionally and everyone I interacted with there was courteous. Mark Trillas especially. He answered all my questions, checked for understanding, and was not impatient at all

In the process of buying my new car I had great customer service provided to me. I learn so much about the new rav4 I purchaaed. It was such a great experience and I recommend Jeremy, he has a lot of knowledge and patience with his customer. Thank you Jeremy.

I was very happy and relieved that I was in and out very quickly ?, the person helping me was very helpful.

I knew what I wanted. The price was competitive and the Dealer Fee was less than most. No trade-in so no haggling over that. The only up sell was an extended service agreement. I said "NO" and that ended there.

Excellent Service ! I will definitely come back for routine maintenance.

Toyota has a problem with the secondary air system on the tundras and they know about it. They even extended the warranty to 10 years/150k miles because so many come back for that repair yet they don't make it a recall. Auto Nation wanted to charge me $3000 to replace the whole system when it's only one of the $300 pumps that was bad. So I did it myself for $300

All staff members encountered were very polite and helpful. Service was done in the promised time frame. All repairs seemed to be done properly. Only complaint is that because of the huge size of the dealership and the layout, it is very difficult to find your way around. More signage is definitely needed.

smoothest and fasted buying of a new car Ive ever had, great people all around to work with I would send anyone I know there to buy anything.

Excellent services . The sale representatives was friendly and provided the information we needed to purchase our car.

Needed to get new tires and Tyler was excellent! I would definitely recommend him to anyone needing service. He is very knowledgeable about the products and I felt very confident in his recommendations. Great job Tyler!!

Very good. Tyler was extremely polite

Pete is a great person to work with. He communicated the status of the vehicle search every few days. Peter was straight forward and very professional.

I purchased my 2012 Toyota Avalon 5yrs ago from AutoNation Toyota in Fort Myers. I haven't had any problems with this car. I recently had a passenger seat belt recall on it, at which I was scheduled to have it serviced on 3/25/2019. My service representative Ms. Denise Withrow, was very professional, courteous and she handled the transaction with ease. Fortunately, my car was exempt from any recall defectives and I was able to retrieve my car in a reasonable time. I appreciate the service and commitment that Toyota provides for its customers. I really love the dependability of my car. Thanks again, Ms. Withrow!

very pleasant service from all involved especially Star

Thank you so much, AutoNation staff for everything. Everyone I dealt with was professional and friendly. They made purchasing my new vehicle a pleasure.

My service rep, Delroy, was exemplary for his professionalism, friendliness, and commitment to his job. Thanks for employing such an excellent individual. ???

Got me in early, explanations were spot on, no suprises, friendly staff.

Although my car is only a couple of months old, one tire became flat and could not be fixed so it had to be replaced. Lia Toyota was fabulous in getting me into their schedule and having the tire fixed as fast as possible.

Punctual. Attentive concern by staff. Oil change under projected time. Variety of programs on several TVs. Clean waiting room.

Done when they said it would be. They even provided a shuttle home and back given 2 1/2 hour job.

Very good experience from start with a sales agent until driving off with a new Rav4

Guy was very helpful with getting my car serviced and what it needed.

very good, everyone was very helpful and friendly.

Factory recall. Dealership did not offer courtesy shuttle or loaner so loyal Toyota owner had to sit around for 3 hours in service area due to no fault of his. Other dealerships provide shuttle or loaners recognizing it was a Toyota problem and have emailed and set up transportation prior to the service day to take as much inconvenience out of it for the customer. This dealership only email an offer to sit with a sales team member to discuss trading in the vehicle, demonstrating that their focus was not on the right problem. Very disappointing!

good customer service .... gave me the help I need to elergir the best car that will adapt to my needs.

My oil change and maintenance checkup was prompt and efficient under the supervision of Sylvester and DelRoy.

The running light had been dislodged due to some Impact(unknown, shopping cat etc.), Constantin our service rep. took charge made the repairs an re-installed the damage part without charge. That's what I call SERVICE.

Pleased wit Pleased with service received during general maintenance.

Everyone was nice, attentive and informative. Ended up with a new car!

Service was very helpful, courties & expedius

My service tech, Tyler was very informative, kept me up to on repairs needed and had my car completed on time as promised!! Great Job!!

Delroy Saddlar, showed professional service and attention the moment that I pulled up to the time I had left. He said my car would be done in approx. 1 hr.and 20min., it was completed in 1hr. and 25min., this was a rarity for me. I believe that he stayed on top of the situation, he is definitely an asset to your Company.

Very accommodating. Staff always go out of their way to make you feel important.

Friendly staff, fast service, good deal on car for sure

Nice place, good people, puts and lots of cars there

Very professional staff , i was pleased with my service

Thanks! I was also helped to pair my phone and car after the recall fix.

Sean Addressed all my concerns and made sure all of them were taken care of. Repairs were made promptly.

I made an appointment for February 27th to have my RAV 4 looked at. I am having trouble with the radio/GPS screen going black. I waited an hour and half. When I checked with the service rep, he said the technician had not even gotten the car in. I had to leave for an appointment but was disappointed that I made an appointment with you and nothing was done. Why make an appointment if I still we have to wait. Later that day I discussed the matter with the service manager Orlando. He was very polite, understood what happened, and requested I come in another time and he would deal with it directly. I did that today. He turned me over to another team member, they looked at the problem. While they could not fix it, they gave me some possible solutions. While the first day was very bad, today was handled much better.

Everybody was very pleasant to deal with. They put a little pressure on me to leave a deposit the first day I visited but then they backed off when I told them I wasn?t ready that day. I came back two days later and bought the truck. The managers gave me a very fair deal so I didn?t see the need to shop around. They made the buying process very easy and comfortable.

We were in the market for a new Highlander. Roberta is so knowledgeable about the Toyota product line, showed us all the possibilities without being pushy. We did purchase a new Highlander and highly recommend visiting Roberta if you are in the market for a vehicle.

Overall experience was great. Chris was on top of it. He even helped us on finding the best deal on tires to purchase

I came in for a front end alinement .Mr. Erik Hillstead was very nice and accommodating as I asked him to look up tire size and pricingand printed them out and went over tthem. I will be back! Thank you for having a good guy as Erik on the desk.

Tina, our service rep, was great as usual! She met us outside for our appointment and had our service record ready to discuss to determine what should be done that day. Tina makes it so easy to maintain our car. We trust her and rely on her advice and to answer all our questions. Thanks so much!

Greg Fleming has handled all of the service performed on this vehicle. He does a great job and is very knowledgeable of what is needed for our Toyota RAV4 Sport. Thanks, Greg!

I called and got an appointment for the following day. I was super pleased and the service was Excellent.

timely, and good

Well it took me four months to get my license plate?? They were supposed to replace my dashboard as part of the deal for buying the car had it in writing but because their terminology was off they weaseled out of it! Steer clear of Bernard misleading and dishonest business practices . I knew used car salesman had a bad reputation but this is a little ridiculous. I’m just happy I don’t have to earn my living stealing money from people!

Delroy was fantastic. I explained to him that I could not be too long since my 95 year old mother was home by herself. He managed the check up smooth and fast and we scheduled an appointment for a front brake job. This meant so much to me that he took in my concerns

It was wonderful like always Roberta knew exactly what I needed and my price range. She was not pushy and answered all my questions. I will always work with her for any furth help I may need. Thank you for having an employee like her.

Excellent customer service from Hank! Very professional, courteous and friendly!

Good experience with service consultant and work quickly done

Tina Baker is excellent at her work in the Service Department. She is thorough, courteous, competent,and professional. It is obvious that she enjoys her work and is committed to customer satisfaction in her work. Jose was courteous, thoughtful,and helpful in bringing my car to me and helping me turn around safely in busy parking lot. Thank you!

I love it when I can come and feel at home, waiting is not long and i am satisfied with everything they do.

Friendly, efficient, comfortable waiting area.

Tina was fantastic. Listened to the issue and was very prompt, friendly and efficient.

$37.99 to patch a tire, purchased car and always serviced vechicle at this location. Should have complimentary or more reasonably priced. Will no longer service at this dealer. Goodyear will patch for free, just drive in, no need to purchase any service.

Service was for a factory recall and was done quickly. Very satisfied with service.

Service takes to long... Car returned dirty... grease on seat 2 hours for an oil change is to long! The backbone of a dealership is the service after you buy the car!

I have had my wonderful Prius for a year, and the car was in for routine maintenance plus some recall work. AutoNation is a very busy place - lots and lots of cars and people, but they were totally prepared for my appointment, had all of the details correct (and more) and were very pleasant about it! Appreciated the car wash.

Great for a first car!! Never had any issues. I commute 1 1/2 hrs daily. Strong, durable, reliable:)

Tina went above and beyond to ensure excellent service.

Outstanding in every way. I much preferred Auto Nation to Germain which is Located much nearer my home.

Pawel Socko great guy to deal with. I purchased a 2015 Range Rover Sport. If Donald Banas ,Customer Financial Services Director, worked for me, I would "FIRE" him. He needs to take classes on how to speak to people. I should have just went to the Land Rover dealer. I was planning on purchasing a New Camry from them this weekend, but now I won't even buy a Toyota. Great Job Don!!!

I took the car in for 5,000 mile service which was completed in just 45 minutes. Every one I encountered was quite friendly.

I love Auto Nation. We moved an hour away and we till drive down to get our car serviced.

I look forward to coming to AutoNation for each 5,000 mile check up. It is such a relaxing experience.

Keith made buying a car a stress free experience. He went above and beyond to make sure I had what I needed to find the car I wanted.

We had a great experience at Autonation. Hank our salesman worked very hard to find us the perfect car, a 2019 Highlander. We just love it.

Excellent reception. Tina was extremely pleasant and very helpful. Everyone there seemed to be happy to be there.

It was a great experience. Each person that I had contact with was so friendly, polite and professional. The only question I had was "How long was the service going to take?" Any other concern I might have had, was taken care before I even asked!

I love the convenience of the courtesy van that allows me to drop off my car in the morning and get to work timely and picks me up when my car has been serviced. Also, my service advisor Greg is the absolute best.

Came in for an oil change & check tire pressure loss. Found a nail in the tire and repaired...very expensive!

Dash indicated a charging issue warning and to pull over and park immediately. We tried contacting Toyota through the emergency number but had some difficulty. Denise at Toyota Autonation helped us get through and arranged a quick tow. They had the problem fixed and the vehicle back to us (along with an oil change, tire rotation and wash) before the afternoon was out. All this on top of a Christmas holiday weekend!

Dealing with Lisa was a pleasure and made the experience easy and quick.

I had an "engine light", "TRAC OFF" & "VSC" light activate on my 2001 Four Runner. After agreeing to a $70.00 hook up to the computer to find the issue, I was told it was a sensor with MULTIPLE WIRES, CONNECTORS, by the heater and some other words I never heard of. I spoke with the mechanic directly... I was told the part is $300, total cost about $659. for the repair. I ok'ed the fix and asked for the old part back. The part/issue was a SIMPLE O2 sensor, TWO bolts (easily accessible) and ONE TWO WIRE PLUG. This takes no more than 10 minutes to install, (I have changed them before myself). The mechanic did not tell me it was a simple O2 sensor.. (which is available for about $34 (aftermarket). MSRP for the ORIGINAL PART is under $150.00. WTH??? Then to top things off, the labor was written for WAY OVER ONE hour. Then there's the $55.00 shop supply FEE'S!!! There is literally NO additional grease, brake cleaner, rags, etc to swap this simple part. After much complaining, labor came down to ONE hour ( $169 / HOUR) and the "SHOP FEE" was waved. Still a $500.00 fix. ***Selling the part for 200% OVER MSRP, $55.00 shop fee's is NOT acceptable.** If I was charged the MSRP price for the part, would have certainly took much of the "sting" away.. IMO, a major rip off (especially for folks not familiar with the workings of a car. It was appreciated the shop fee was eventually waved but charging TWICE THE PRICE Toyota RECOMMENDS for the sensor is ridiculous.. The service writer was great to work with, the mechanic, no complaints on his WORK, but not stating it was an O2 sensor and telling some mumbo jumbo is BS.. The issue was a SIMPLE O2 sensor, TWO SCREWS, ONE PLUG, easily accessible.. I will drive to Naples next time. NEVER AGAIN..

Service was quick and efficient. Service advisor Ernesto Gomez was amazing, helped through the whole process. He’ll be the person I work with every time now!

The Service advisor was very nice and helpful, he knew what our vehicles needed and gave us his recommendations. I hope we get him again. Very pleased with his performance.

Excellent! Service coordinator, Brezi, very professional and knowlegeable. The car received maintenance service plus a tire repair. Everything was completed in a timely manner.

I made an appointment for 85,000 mile maintenance and . When I arrived I was promptly seen by the service adviser. I needed an oil change but adviser also recommended a fuel injection cleaning so my $75 oil change became a $550 visit. I generally go with the service department on recommendations because I am not a mechanic.My car has 85000 miles on it and still runs great so I think the regular service visits is keeping my car in good shape.

If you are looking to get your vehicle serviced or just going in for regular maintenance, my advice would be to always show up 10 minutes before they open in early you will always get out in a timely fashion. AutoNation is always super fast in Fort Myers.

Everything was fine, just would be better to get estimate before the work is done and you have to pay

As a result of the poor customer service I received, I will never utilize this dealership's service department ever again. The attendant was rude, condescending, and argumentative. I scheduled my vehicle for an oil change, and had my daughter bring the vehicle in. They charged me for a tire rotation without my permission, and then unprofessionally told me I shouldn't have sent my daughter in when I questioned it. If I wanted my tires rotated, I would have scheduled it with the oil appointment. I was extremely disappointed with their customer service, and highly recommend they consider some retraining.

Everyone that works at this dealership is top notch. There was a bit of a hiccup in our buying process and they did everything in their power to make sure the issue was resolved smoothly. I couldn't ask for better customer service!

This visit was for a recall. I was completely satisfied with all Toyota people to get my car in asap with expert service at all times.

Yesterday, while waiting in the service line, I arrived at approx. 10:05am, was not greeted promptly as usual and noticed everyone and everything moving very slowly. This is not the usual quick and stellar service I am used to at Toyota Fort Myers. Once I got inside, everything else was fine and the speed of service was as usual. I almost called the store from my cell while waiting in the car line to report that you needed more people at intake!!!!

I had a 9 am, 13 Dec, appt for my six month checkup on my leased 2018 Avalon. I was in and out with no problems and with a courtesy car wash to boot! I am a recent widow and do not like having to do car maintenance that was always done by my husband, but AutoNation makes it easy and comfortable. I do not feel intimidated as the Service Reps always treat me with total respect and listen to my every request, and they insure it is completed. AutoNation is IMPRESSIVE!!!!

Eric was very pleasant, moved everyone right along. Explained to me about my warranty and was very helpful.

The only complaint was that I observed the time when they drove my car to a parking place after the work was completed and the car was washed. I waited about 15 minutes and was never told the car was ready. I went to the advisors and they had to look for my paperwork which appeared to be under some other folders. After they found it they gave me the keys. If I had not gone to the advisors I am not sure how long it would have been before they notified me that the car was ready. We had already waited over an hour which I understand because they had others ahead of me but I had to go to the advisors who did not appear to be busy at the time to get my car released after it was ready for at least 15 minutes.

.Tina was so polite and professional as always.

Pleased with services. Felt that only services needed were addressed. No over sell.

I made an appointment for my 20k mile service to be performed. I showed up about 20 minutes ahead of time and met my Service Advisor Denise Withrow-Rodriguez. I explained that my vehicle was having shuttering/shaking issues that just recently started happening and asked if the technician could just take a look at the Transmission while reviewing the vehicle. She gave me a look like I was wasting her time and asked if there were any Transmission codes on the dash. I said there weren't, but asked if the tech could just review it to verify functionality and provide some peace of mind. She got almost argumentative basically saying this was a waste of time and that this would now take almost 2 hours as they were busy. But, to appease me, this would be done. My Husband and I have purchased quite a few Toyota vehicles from this dealership and this was the worst experience yet. I would not recommend this specific Service Advisor to my worst enemy. She gets a 0.

I have had my 2006 Toyota Avalon serviced at AutoNation of Fort Myers for since 2006. I have always been treated fairly and quality of work is excellent. I am always made to feel I am a valued customer and many times AutoNation has gone the extra mile to assure my customer satisfaction. It has been a pleasure doing business with them.

Automation FtMyers had come recommended from a friend. Agree completely. Absolutely no pressure on sale/lease. Answered all questions without rush or haggle. Decided on Camry lease this time. This from a person who drove a car I didn’t like for 5 years because I dtesded the car shopping “experience.”

Our salesman, Joe Collins, made buying this car a pleasant experience. He’s calm, knowledgeable, patient and does what he says. He followed through after the sale to ask if we had questions about the vehicle etc.

I like the fact that they try to work with you and they do their best to help you find what you want in your price range. The dealer was very professional and understanding. I would definitely recommend who ever wants a car to speak to Kevin Longwell. He’s your guy.

Sol listened and made it happen. No pressure no hassle followed up and responded quickly Definitely would recommend Sol

Nothing fancy about this service visit - oil and filter change plus coolant flush. But Autonation has Pennzoil Ultra synthetic as a choice, and that is an excellent oil that is not everywhere. So this is good. Also, the service advisor seems to care that the car is cared for and that the service is done correctly. Also good.

It took 3 1/2 hrs. to fix. I understand there was only one tectnition working on this. But, it was fix and I am glad about that!!

I was looking for a TRD Pro 4Runner and made an inquiry over the Internet as I live up in Tampa. I was responded to by sales/leasing consultant Brieanna Rau straight away and between herself then her manager Randy Towne, they answered all my questions and even got me a sight unseen figure on my trade. I had a 2015 Range Rover and instead of lowballing me like all the other dealers did at first try, these guys were straight up and so they received my business, its as simple as that! When I drove down there to pick up my new 2019 4Runner, the deal they offered was just like they said, no last minute problems or BS to listen to. I am very happy with my purchase. So if you are in the market for a new or preowned Toyota, Brieanna is probably on maternity leave right now but with an extra mouth to feed, be sure to ask for her other half who works in the pre owned department. Cheers.

I took my Tacoma in for routine service at 128,000 miles. My service rep took the trouble to check past maintenance events to help me make some decisions and avoid unnecessary expenses. My service was completed in a timely manner. I would like to see the waiting area equipped with more work stations with electrical outlets and charging stations so customers with laptops, cell phones, etc., can work while they wait.

This is the worst car dealer experience my husband & I ever had. When test driving a used car, we noticed the tire pressure light was on. Salesman was in car with us. After 2 hours, we came to deal (lots of waiting). Salesman took car to get washed. We assumed tires would be checked. We waited another hour for finance manager. She was great & efficient. Only reason for 1 star review. Left dealership 3 1/2 hours after arriving there. As we drove home, tire light still on! Next day, I stopped at dealership and explained tire light. Salesman took car to service Department. There was a nail in tire. I waited for almost 3 hours for this to be fixed!!! I asked for loaner, NO. I asked for some complimentary oil changes, NO. After much pleading, and constantly explaining my issue, I received a detail job & tank of gas. Ugh. I sat in dealership for 3 hours!!!! This should have been addressed the day before. So 5 days later, I suspiciously have a nail in tire and get a flat tire. I call dealership and assume their 90 day warranty will cover that. NO. You would think this dealership would be customer oriented and say bring the tire in, we will fix it. Especially after having us wait last week. We will never return to this dealership and you should think twice before doing business with them.

Delroy is very easy to work with --professional and explains all options and charges. I appreciated the ride to work.

25,000 free oil change and maintenance whet OK, but due to a nail in my tire it cost me $200 + to replace it

The staff was very accommodating, and even went above and beyond to take care of me to resolve an issue that there was a lack of clarity.

The service we received when we brought our RAV4 in the 25,000 miles checkups was such a comfortable experience for us. As Canadian snowbirds, we do need a trusted and reliable service dealer for our car and AutoNation is “the one” in Florida. It is not the first time that I have come in for my car but this time I just wanted to put words on my feelings. Thank you Nick Haynes!

Quicker than normal for this dealership. Nice job and didn't force me to buy something else.

Very honest and timely.

Have always had smooth and efficient service at this dealer and this visit was no exception. Erik does a great job taking care of you. Ended up having to get a rental car (at no charge) for a day to allow for additional work that was needed, but that, too, was smooth and efficient. The Enterprise guys took good care of me on their end, so was in and out without a hitch.

Tina was excellent and would go back to her in the future.

Work was done in the good time frame. I was please with with a clean car.

I got my recall worked and 15000 mile service at the same time. Also had ac leak inside driver's side which I asked Neremie to have investigated and he said the found nothing. But i am not imagining water inside so not sure about that part of service. A little disappointed. But overall good. New battery due to original failing inspection.

Everyone was great Dante was professional as well as all the other people we had contact with. Not your average experience.

Keith was very helpful with the process of buying a new car. He needs a raise, just letting you guys know.

Wes has honestly the most up front salesman I gave ever dealt with, awesome man. Steve the sales manager was friendly and personable.

I went in at the end of the day without an appointment and they changed my oil as requested and made arrangements to repair recalls in the near future.

That which I found unsatisfactory was the 3 hr. 45 min. it took to service the car. There was absolutely no reason for it to take this length of time. I'm not suggesting the staff be increased on Saturdays BUT I do suggest to stop overbooking. No matter how nice the facility doesn't matter. I don't have any desire on any day of the week to spend that length of time there for such a minor reason.

Denise our Service Rep. is always a Pleasure to deal with. My husband and I trust her and rely on her for suggested services that may need to be performed.

Quality, quick courteous service.

I came in for service on my 2017 Camry and left with a Tundra 2018. I would like to thank Carlos for his excellent customer service. The Staff’s (Carlos, Sean and Leo ) teamwork ensured a educated and smooth purchase. I would highly recommended AutoNation Toyota Fort Myers to my family, friends and anyone that reads this review! God Bless. Jesus Saves!

Went in to get my car serviced and Tina made the experience quick and easy with her exceptional customer service. Thanks!

Tina is awesome! She makes the experience very pleasant and convenient while being very informative.

The two employees that I came in contact with regarding my recalls were excellent. They both were caring, professional, and knowledgeable. They obviously valued my time by making the process 1 hour faster than I had anticipated and by getting me in quickly.

Your service rep, Constantine, was honest, thorough, and capable. This is the 4th battery in our 4.5 year old Avalon with less than 45,000 miles. The service rep told us that they replaced 23 batteries just that day. Seems to us that Toyota has a battery problem. We plan on purchasing a new vehicle next winter, but due to this battery issue, it probably won't be a Toyota.

It should not take 2 1/2 hours for an oil change. Hire more people!

Stop by the dealership looking for a new car and got a deal on 2018 Toyota Camry that i couldnt resist... If your looking for a good deal on a new Toyota i would recommend Autonation Toyota of Fort Myers!!!

Overall the service was OK. I dropped my truck off 7am Friday Morning and got it back Wednesday evening. I called everyday to get the status but was told every time that someone would call me back. No one ever called me back until I finally complained enough about having to pay for the toll bridge every time I cross it to go home since the rental car didn’t have a toll pass. Now that I have my truck back, one of my custom fog lights isn’t working, so I hope that they didn’t mess anything up that I can’t fix myself.

Fast, fun, and impressive! I was able to buy my husband his dream truck.

Roberta Billings is our sales person. She is very friendly, knowledgeable and helpful. The entire process of trading in our vehicle abd driving home with our new vehicle took about 3 hours. Roberta us always available if we have questions and emails during the year to make sure we are satisfied.

My new Tundra, I had picked up a nail in one of the front tires. Also approaching my first service. In a hurry, but they asked if I wanted the first service done take about 1.5 hrs. Told them to go ahead even though I was in a hurry. They got me out in just over an hour. This is my 3rd or 4th Tundra, I also had a Forerunner and my wife has owned Corollas and Camrys from the same dealer. We keep going back because of the good service and products. Yes I would recommend AutoNation to everyone. I have always been a Chevy guy, but Toyota and AutoNation have been top notch.

Needed a new keyless entry latch on my 2017 Toyota Sienna cargo hatch (which was stuck closed) . Erik at Auto Nation coordinated with the repair shop to get the part ordered and installed the next day - with a complimentary rental for temporary transportation. Work was completed professionally and without hassle regarding it being a warranty claim. A well run shop.

They got the car in and got it out quick with quality work was very pleased in the process Would highly recommend for all body work and paint thank you Autonation Toyota !!!

I only stopped by this dealership because I needed nitrogen in my tires. They took my Camry back immediately but unfortunately I had to about 50 minutes for a 2 minute service. The service was free but needless to say I probably will try to find somewhere else to do this type of service in the future because that type of wait time is just crazy.

I could not be more pleased to have purchased a new vehicle again from your dealership. My salesmen was Peter Dombrowski, he totally went out of his way to make sure that the vehicle arrived as ordered and on time. His attention to detail speaks volumes. Thank you again for being there when I needed a new vehicle again. Your entire staff works together with the utmost of professionalism.

While shopping for a used Dodge Challenger R/T, I ran across Autonation Toyota. My wife and I stopped in and were surprised by the fact that we weren't hassled by salespeople. We spotted the car, checked it out and then found Bee, our sales representative. She was a delight to work with, didn't push the sale and listened to our needs. The sale went smoothly and the car was placed on a 72 hour hold while we made our decision. After this experience, when we shop for my wife's next car, we know where we're heading first. Great service and great salespeople.

fair prices without the hassle experienced at other local dealers. If you , like myself, loath the car buying drill then you need to shift the paradigm and visit AutoNation Forth Myers. The price was basically what I would pay an individual seller and the process was very professional. Job well done. next time I won't waste time and go directly the the AutoNation.

After visiting other dealers I was surprisingly pleased with the entire situation.

Brought my Toyota Corolla in for a recall. Was greeted right away by a very pleasant man in the service area. Went inside and met my Customer Care Specialist Erik Hillstead. He informed me how the recall process worked, how long it would take and directed me to the waiting area. As soon as my car was finished, he came and got me and escorted me to my car and made sure everything was ok before letting me leave. I am very pleased with the service and the people. Keep up the excellent job!!!

Service department was very knowledgeable and courteous. I had to come in for a recall inspection and they were very contentious and helpful. Comfortable waiting area also.

Well, our salesman was awesome, the car looked great... However, we bought it on saturday 9-8-18, we drove it home, we were busy on sunday and monday. Today, 9-11-18, i drove it again and it quit on me every time i would start it, it died. I tried to reach out to my salesman, but never got a callback. I understand you buy a car as is, but seriously????? quit after one day of driving it? They say they check everything out before car goes on the lot and get rid of ones that don't pass inspections... my saturn had dry rotted hoses and dry rotted tires on it and still don't know why it won't run..... Not a good first start on a car bought from there.

Denise was very efficient with my time which is my #1 priority. I always try to have her as my Rep.

Taking three hours for basic maintenance service with an appointment is ridiculous . Happens every time. I also had received a text to get a discount . I had to text a number to them to get the discount. I never received the text back with the offer. I showed it to the service guy and he wouldn’t honor it.

Greg was thorough in explaining things. Very kind person.

Worked with Blair and I have to say it was the best car shopping experience ever. He was friendly and incredibly knowledgeable. He worked hard to help us but was far from pushy. We really came away impressed with him and the rest of the staff. Highly recommend.

The sales person Camiolo and Teo Rodriguez was so niche and help at all moment

Always pleasurable and Hank is great. This is our 3rd Toyota from AutoNation.

GREAT EXPERIENCE........................................................................................

Great experience the salesperson was very helpful she did an amazing job.

I arrived and was greeted and taken care of at the appointment time. Service was outstanding and brief. Service was an oil change and tire rotation. Overall, outstanding, five star!

Great service. Erik was great. Even got a shuttle ride to Starbucks while I was waiting.

I do not use any service department other AutoNation Service Dept. While I was getting my car service- I bought a New Car.

They did everything for me as a customer, loved the experience

friendly and informative employees. I would recommend my family and friends

I was extremely pleased by the way Nick (in the repair/service) handled my appointment & kept me apprised of the progress on repairs of the recall issues.

Excellent service! A piece of metal was embedded in my rear tire. My tire was promptly repaired and I was treated with great courtesy which made me feel like a million dollar customer.

It was a wonderful experience I am glad I chose autonation as my choice to purchase my new 2018 Toyota rav 4 the salesperson was great he did a wonderful job and also the vehicle was priced at a good price I would recommend automation to all of my friends

At AutoNation Ft Myers I was very pleasantly surprised how easy the buying process was. Great deal on the new 2018 RAV 4. Very friendly and courteous staff.

Second purchase from Autonation. Honest and courteous staff.

Personnel were courteous and helpful. We arrived early for our appointment but they took care of us immediately,

My wife and I met with Blair Roskow, Sales Associate, to check out the options on ending our current lease of a 2016 Toyota Corolla, and obtaining a new car and new lease. Blair went over all details with us and we left with a 2018 Toyota Corolla and a new 3 year lease. Blair was outstanding in coordination of the numerous details to make this happen.

competative price...nice waiting area...completed on time

Person that I talk to was very helpful. Friendly customer service

Everyone at AutoNation Toyota were very helpful and attentive. They were able to give me a great deal and had a lot of patience. Great Customer Service. One worker in particular, Arlex, explained every thing step by step, and was determined to get us a car that was fit for us physically as well as financially. The service was quick and easy. I have no complains at all.

Greg our service advisor is always the best, thank you greg

Great people to deal with. I own two cars both bought at this dealership. Service is great.

George Orth was outstanding. Really worked with us on what was needed and understood our budget. Roberta is the Best Sales Person !

Regular maintenance, Oil change, 30,000 mile maintenance Did purchase new tires

Excellent service, they take me back to work. Drivers are friendly too.

the sales person was great and the price was very good. Service is unimpressive. I brought the car in after a few days to check the windshield wipers and the service rep was very unhelpful and after over an hour he said there was nothing wrong with the wipers implying I wanted new wipers for a 4 day old car. I recently had an oil change that took 1 1/2 hours and the car wash left the car dirty.

This was the best car buying experience I’ve ever had! Norman was so great and informative with helping me pick out my vehicle. The facility is clean and everyone is very friendly. I was given a very fair deal and treated more like family than just a customer. I would definitely go back in the future and send everyone I know there to buy a car.

Staff were all very friendly and courteous. My car maintenance check was done on time promised. I will definitely recommend this dealer.

Mauricio, Daisy, and the finance manager that helped me were awesome!!!

Everyone we dealt with was pleasant, courteous, knowledgeable. One of the best car buying experiences I have ever had.

Brici she was great customer service, very friendly, she make sure what I needed to fix next time.

very pleased, the young lady that helped me was very friendly, and explaned what they were going to do

I had the pleasure of Working with Roberta Billing, I find her very well knowledgeable, Honest which is hard to find anymore , She is very much a people person, She listens and will find what you need , and help you with any thing for she helped me put the cross bars on my rave4, She also makes sure even after you leave the dealer ship if you have any questions or concerns she gives you her personal # just in case so THANK YOU ROBERTA BILLING Now on to the one thing that bothered me and that was when I was in the financial office Jesse he was pushing me to buy other warrenties if you want to improve your service let your sales reps tell their customers everything before the final sale due to the fact if your customers only have a certain price point maybe they can figure out before they purchase it if they have the extra Money, for example the warranty on the computer part not everyone can afford an extra 2 to 3 thousand extra. and if you already have everything you saved into the car , you leave your customers with out protection for one major part of the car/truck, most people don't want an extra payment each month to finance for the warranties Most of us live on a buget

People in Auto Nation were so helpful

This was the best vehicle purchase experience I've had. This is my fourth vehicle purchase from this Toyota Store, but it is my first Lease. Keith Camiolo, Sales Associate, selected a vehicle fitting my description, had it detailed, and took photographs, and subsequently emailed them so I could view the car before my appointment the following morning (amazing). My appointment experience the following morning was outstanding! Keith and I inspected the vehicle, and he subsequently described the lease option and answered all my questions. Leo Williams, Customer Financial Services Manager, then thoroughly explained the lease and described all the options available and associated costs with regard to protecting the vehicle during the lease. Leo subsequently provided me with the protection I requested -- at a reduced cost -- and gave me a trade-in allowance for my 2011 Corolla comparable to the Kelly Blue Book suggested price! Keith then offered to set all the electronics inside the vehicle (whew), and transferred my things from the other vehicle. Thanks again to both Keith Camiolo, Sales Associate, and Leo Williams, Customer Financial Services Manager, who both provided excellent customer service beyond what is expected and in a timely manner!

This was my first experience at Auto Nation Toyota in Ft. Mers, Fl. It was a wonderful experience from the moment I drove up for my service appt. Until I drove away.

Brizy was my service consultant. I always ask for her because she does an excellent job. My van was ready when she told me it woul be.

Very good and honest service. Nick answered all my questions and was very helpful.

Fast response and owsome attitude.

Great salesperson who was not pushy, but very informative and answered all questions completely. Since I have not bought a car since 2006, he was very patient explaining the various features and demonstrating how they operated.

My decision to take my vehicles to a Toyota franchised facility is to have genuine Toyota parts installed when in for service. This facility uses non factory parts making me very uncomfortable to return for service. The work was also not up to the quality expected from a Toyota Dealership. Both vehicles dripped oil on my garage floor after service. The fluids were not topped off as expected during this type of service.

Relaxed not pressured

I liked the experience at Toyota, Fort Myers. Chris was patient and friendly, he made me feel comfortable to make a decision with out pressure. The process was not as long as expected and I felt satisfied with the exceptional service.

Took my 08 tundra in to have the alternator replaced. Got it back with the drive belt routed incorrectly and a deep 4" long scratch in the drivers door. It took me to figure out the squealing belt was due to belt not being installed correctly and after nearly a month and FIVE attempts on their part the scratch turned into a terrible paint job on both drivers side doors and fender. Worst service experience I've ever had!

Bought my Solara from Autonation 2006. All maintenance performed there. Honest, reliable, and fast. Good staff.

I am very happy, it was a great experience Carlos is very nice person I really appreciated his time and his patience with me, he explained everythings very well thank you again .

Purchased a new Auto Nation Toyota . Returned the next day to purchase a few extra parts to make it even better. Did my internet research on a fair price of the items I wanted from the parts department. I was pleasently surprised that all the items were on sale for less than I was planning to pay. The parts sales person was new and friendly. He took time to obtain the exact parts for me, and even gave instructions on how to install them. I had the service group install one of the parts and it was a fast easy comfortable process. Very good and surprising experience from a new car dealship. Great job... Auto Nation Toyota parts and service.

Great sales experience for our first Toyota. We first did our research on our trade in , and the corporate owner Auto Nation. Dealership had a large selection of new Toyotas from which to pick. They were more than fair on the trade and purchase. The sales person and manager were very nice and respectful with no surprises. Auto Nation made the process fast, easy, and dare we say.... fun.

Excellent experience. I appreciate the courtesy car that enabled me to shop at Edison mall while car was being serviced. My service consultant Dan was very professional and accommodating.

I had an appointment at 9:30 to get an oil change. After waiting 2 hours I decided to ask how much longer i would have to wait. Sadly they had no idea who I was and come to find out my truck was sitting in the parking lot and still needed an oil change.... I finally left at 12:30..

Brieanna Rau is very nice kind empathetic and helpful. She helped me through a very stressful situation; a blown 2011 sonata engine. Love my now owened 2015 Avalon which she sold.

Jessica was great, as always! Very personal and professional! Excellent experience with her always!

Tina the service advisor was great as usual , friendly, knowledgeable . my one and only complaint is it should never take 2 hours for an oil change and tire rotation I get faster service in my doctors office.

Erik was professional and knowledgeable. He provides a very personal experience and made me feel well educated in my vehicle's service needs.

My service advisor (Jessica Leclair) is absolutely outstanding. She has treated me as if I were a member of her own family since day one. The facility at AutoNation Toyota Fort Myers is always clean. There have been only a few incidents throughout several years wherein I needed to have work redone in order to meet my expectations. The reason for the poor rating is that I have had items stolen from inside the center console of my vehicle on two separate occasions. The first item was a $150 pair of sunglasses and the second was a $20 bill. Both items were inside a closed center console during service appointments, which by no means called for the center console to be opened. It should be noted that there are signs posted in the service waiting area indicating that AutoNation Toyota Fort Myers is not responsible for stolen items. While insulating the dealership from being held responsible for the actions of immoral employees, it does nothing to address the root cause of creating opportunities wherein unscrupulous employees are able to search through your vehicle for items to steal without fear of being recorded or otherwise observed (i.e. when the vehicle is being run through the complimentary car wash). From a customer perspective, I should not be filled with anxiety wondering if I left anything of value in my vehicle that may be stolen during a service appointment. I feel it is unreasonable to be forced to remove anything of value (i.e. phone chargers, sunglasses, funds for unexpected tolls or refueling requirements) from my vehicle each time my vehicle is being serviced at AutoNation Toyota Fort Myers. I have not experienced this issue at Kings Auto Spa, or at Johnny Myers Tires, yet at both of these locations the vehicle is out of my sight for several hours while their staff are performing the requested services on my vehicle. In short, there is a trend of items being stolen from vehicles during service appointments at AutoNation Toyota Fort Myers. This statement is supported not only by the two instances I have experienced, but also by the fact that the management at AutoNation Toyota Fort Myers was compelled to generate and post signs absolving themselves from any responsibility for "missing items". The management at this location has taken proactive steps to ensure they do not have to spend time addressing this issue, instead they simply bring your attention to the posted signs, express their regret and say there is nothing they can do. I find it frustrating that the management at AutoNation Toyota Fort Myers has decided the best course of action to protect its customers from theft is not to modify its processes addressing the root cause of this issue, but rather to shift responsibility for the theft onto the customer. Taking into consideration that I have not experienced theft issues at other businesses in the same area, I will do what the management staff at AutoNation Fort Myers is evidently unable to, and address the root cause (i.e. exposing myself to the risk of having more items stolen from my vehicle by continuing to have my vehicle serviced at AutoNation Toyota Fort Myers). Therefore, I will no longer patronize this location, and advise anyone choosing otherwise to practice extreme caution when choosing what to leave in your vehicle.

I made an appointment for service and was told who my service rep would be. When I got there everything ran very smoothly. Constantin answered all my questions and looked up pricing to get me the best price. Overall a great experience.

When i called for an appointment, tina answered my call. From the moment she took my call, until two weeks later, she kept in touch with me, let me know step by step what was going on.. Auto nation should be proud to have a person like tina working for there company, Thank You Tina

Customer care specialist Ed Brooks was excellent as usual. I was driven home and picked up in the afternoon exactly as scheduled. The driver was the same both ways and he was also first class. I arrived back at the dealership to find the car ready and waiting. It could not have gone better.

Everyone is so friendly. The only issue I had was the amount of time it took. With an appointment I was still waiting over a hour for an oil change.

I had a rebate coupon for $60 off of any service. I had purchased my tires at autonation and needed my tires rotated. That was going to be free so I decided to get some new wiper blades with my $60 credit. My service advisor asked if I really wanted to do that because I would be losing money on the rebate coupon. I agreed and the service was completed. I got new wiper blades and my free tire rotation. When I was presented with a bill for the remainder after the $60 was credited, I was shocked to see that I still owed almost $26.00. The tire rotation was free, the wiper blades were $67.00. They charged $8.00 to install the wiper blades, which probably took about 2 minutes. Then added on $9.00 for shop supplies. I'm not sure what supplies are needed to rotate tires or replace wiper blades, but I can't even think of anything that would remotely cost $9.00. By the way it took them almost 2 hours to complete my service even with an appointment while I waited. I will not ever be taking my truck to autonation in the future. Carmax is much better and less expensive. Thanks for nothing Toyota. PS. My usual service writer Andrew was great. I made the appointment online and requested him. When I got there they had assigned me to someone else. Go figure?

Mike Rebelo is a great sales professional at AutoNation Toyota of Fort Myers who has done everything he could to get me into a great auto deal I badly needed because of my situation, which he understood well because he listens to customer concerns. Moreover, he answered all my questions and the car-buying process was so easy with him. He let me test drive as much as I wanted and he responded with empathy and logic to all my concerns. He was extremely accommodating and insightful. Mike was patient and fun to work with. Great businesses rest on people like Mike!

I had the best salesman that I could have ever hoped for in Kris Temkin. He help me with every aspect of the searching and test driving process. GREAT JOB!

If you want a fast and easy time go see Nick Allen at AutoNation Toyota he will make buying a car simple and you will be walking out of there with a smile

Great experience! This dealership really took the time to get me into the vehicle that was right for me! Sales team and management was A+. I went to other dealers before stopping here and what a difference a few miles makes! Do yourself a favor and start here, don't waste your time elsewhere!

I would like to thank car salesman Blair Roskow for his patients and knowledge in selling me a lease Toyota Corolla! I love it! He explained everyway I could purchase my new Toyota & going with the lease was the best for me all around! He was honest & sincere. I purchased a 2003 Toyota Corolla at this same dealership & it was the best car I ever owed! Thank You Blair Roskow for being so nice & understanding. I will recommend you to all I know!

Bought a RAV4 Richard at Auto Nation. He did a good job explaining and showing me everything. I would recommend him to a friend. I wanted to add leather and that's where the issues started, not with Richard but with Liz not quoting me an accurate timeframe of how long it would be to install leather. I left the car there and didn't pick it up until 12 days later which I thought was an unusual amount of time to do a job. Liz never told me it would take that long. I feel like she completely mis communicated with me. I feel like the job took way too long . She knew I was upset and did add floor mats and tint, but I feel like I paid for a car that I didn't even use for almost 2 weeks! I feel like something else should have been done for me. This is my 4 th Toyota from this dealership. I feel like Richard treated me very well but Liz did not at all.

I couldn't be happier with my lease (2016 Toyota Corolla). Dean, Blair and Brandon were excellent in the process. I will continue to do my auto shopping at AutoNation Toyota of Fort Myers. See you guys in 3 years! :)

We are very pleased with the experience we had at Autonation. The sales rep Jose was very knowledgeable and patient when answering all of our questions! Will return when ready to purchase again.

Eric Hoffman at Autonation made our car buying experience a great one! He made sure we were happy with our purchase and did whatever he could to ensure that we got exactly what we wanted. The prices he offered were the lowest of anywhere we went car shopping. Thank you Eric! I love my new car!

knowledgeable, friendly, and willing to help us with questions and follow up contact.

The salesperson was very helpful, professional, and courteous.

This is the second vehicle i purchase with toyota and i must say this second time around was amazing! Bernard was friendly and had patience. He was training Ashley and she was great as well! I love that it was a short process and when i was there it was all about ME and getting me a car. Thank you Bernard and Ashley! I'll definitely come back again!

Salesperson was very knowledgeable and gave me a good deal on my trade-in. Purchased 2016 Toyota Corolla S

Marcell was my sales person. From the moment my husband and I walked in I knew we would trust this young man.

Went there there prefinanced and it wouldn't go through and Auto Nation went above and beyond to get me the Hyundai Veloster...even a better APR than I had originally financed for....loving my "New Car".

Couldn't have sat for a better experience!!! From the moment we hit the lot, we were treated like royalty! Angelo was the bomb! He was patient, personable and very knowledgeable!!!

I was referred to AutoNation's Victor Schad by a friend. I was pleasantly surprised with him. He was professional, and courteous, answering all questions I had. He went over everything in the car before we even drove it. I would highly recommend Victor and AutoNation.

Salesmen was great to work with,found the vehicle I was looking for,helped me with all the settings on the vehicle

I wants to Thanks MrHugo and sales staff Ingrid. The experience that I will never forget. I will recommended anyone to them .

Pawel was amazing; he answered all of my questions and made everything concise and clear so I understood exactly what was going on and what everything meant. The facilities were clean and stocked, and he made sure I was comfortable and happy during my time there. I am very happy with my purchase.

Frank worked with me patiently for three days and helped me make sure buying the Tacoma was the right choice for me. Its been two weeks and I absolutely love my truck and I know I wasn't cheated or duped in any unacceptable way because the bank and online information verified any numbers that we talked about. Thanks Frank!

I absolutely love my new car! Roberta is very knowledgeable & helpful. She explained everything to me & is very patient & kind.

My experience on buying car at Nation Auto was how I expected it. Mr. Powel worked with us through numbers and guide us through what vehicle fits our budget. I appreciated that a lot that's a good salesman

I was very pleased with my service my goal was to get a car; and I got a car within one day. Mr. Powel help us great deal. He is very good with what he is doing; and he is honest and fair. He let us know everything in Black and White form, nothing hidden. He is very genuine and fair. Great service overall. Thank you, Colonial Toyota.

On a whim, I went in to the dealership with an advertisement with some scratch offs to see if we had won anything. We actually only won ten dollars, but Wayne talked to me and asked me what I wanted and needed to get me into a new car. Needless to say, a few hours later, I left the dealership with exactly what I wanted, at the right price! Thanks Wayne!

Tim was awesome and one of the best sales man I've ever met. He made my mom and I very comfortable and was able to get us the best deal possible! I highly recommend him!

Lisa Campion helped me with everything I asked for and couldn't have been nicer. I would definitely recommend.

Tania is fantastic at ensuring the customers needs are met. My overall car buying experience was. Stress free. I was satisfied with my overall car buying experience.

Purchasing a car car be fun or a nightmare. Our sales persons at Auto Nation made or experience enjoyable.

my very first experience in buying cars with auto nation Toyota went well i would definitely recommend them to anyone as of friends or family.

Wesley was outstanding very helpful very patient showing my wife had to use all the instruments in the new van she was impressed

My sales person, Tania, made my experience pleasant and easy. She listened to what I needed and made it happen. That's how car buying should be. I Would definitely recommend.

Giving one star since zero was not an option. Worst car buying experience ever, new or used. Always begins after they have your money right?! Bought used prius which come to find out since nobody cared to mention that they didn't have title ( it was in a trust). Who sells a car that they don't own!!!! Took them 4 weeks to get it to me and all the inconvenience you could imagine. I had no transportation since I was depending on putting this one on the road like any normal person would expect. NOT ONE PERSON HAD THE PROFESSIONALISM TO CALL ME OR RESPOND IN ANY WAY. NOT THE JUAN THE FINANCE DIRECTOR, NOT DEAN SNOW THE DIRECTOR OF USED CARS, NOT THE TITLE CLERK NOR THE CASE MANAGER WHO TOYOTA ASSIGNED TO MY CASE WHEN I CALLED THEM. Buyer Beware! This is how you aim to get 5 stars and make your customers happy. You had multiple chances in this process to do the right thing and you chose none of them. You should be ashamed! Never again!

Very good experience Hank did a excellent job along with financial advisory. This is my third vehicle i bought from Toyota. Thanks ! Steve Bekavac

My experience at AutoNation Fort Myers Toyota has always been great. I have been bringing my 2003 Toyota Avalon here for service since I moved to Fort Myers in 2005. Every time I came in for service I would check out the new Avalon, which is how I met Roberta Billing. Roberta is a fantastic salesperson and very professional. She follows through on all the details. She never "bugged"me and was always willing to take me for a test drive on the new Avalon every time. I highly recommend seeing Roberta for your next new or used car.

Excellent service all the way around. Shawna and Lisa were utterly fantastic to work with.

Blair helped me purchase my first Camry over ten years ago, and I love my car ten years worth. I made the appointment to look at a new one with Peter. Peter and Blair work together with me to get just what I wanted and could afford. Thanks Guys

My elderly mother purchased a Scion Xb from this dealership in November 2013. As part of the deal, she purchased over $4200 worth of warranties. After my mother passed away, the vehicle transferred to me as part of probate. I live in another state, so called this dealership on 5 different occasions over 4 weeks to inquire about how to transfer their warranties that my deceased mother paid for. Each time, I explained to the receptionist what I was trying to accomplish. Each time, she transferred my call three times and no one picked up. Each time, she took my name, contact info, VIN, etc... and assured I would receive a call back. I have left messages for the General Manager and Finance Director, but apparently honoring their contracts is not high on their work priority list as no one from the dealership has called. It is very obvious that AutoNation Toyota Scion does not honor their commitments, but are sure in a hurry to up-sell every add-on they can to a senior citizen retiree. I was forced to contact the Florida Attorney General's office and BBB to get the management to do their jobs. I would never purchase a vehicle from these people.

Bought a truck from them. They were so dishonest that they put in $6000 in extra fees. They added every service contract and doublecheck egery things. Read the fine print really carefully.

A very good experience. Ms Sorensen was very helpful and patient, as we changed our minds several times before settling on the RAV4. She fully explained all the features of each vehicle and easily answered our questions and showed us how things worked. Will recommend her and AutoNation to our friends.

Great truck at a great price. I would buy another truck from Auto Nation Toyota.

I met Michael Rebelo, car sales specialist at Fort Myers Toyota of Autonation, He is car sales specialist there, and an extremely professional person. Everyone whom I met there I can say was also courteous and professional, helpful and kind. Mike rolled out the red carpet for me, advised on cars and options, and let me choose a car I liked. Mike was patient and fun to work with. He answered all my questions and the car-buying process was so easy with him. I test drove cars on two separate days. I narrowed my choices down to 1, and ended up leaving with a beautiful car I love and I am so much happier with than I was with the traded-in car (I received god value). I am impressed with the Customer Service Department at this dealership.. I thought I was stuck with a car I hated. I can't say enough good things about Mike and the Finance Manager at the dealership who were so helpful and understanding of my situation, and they all genuinely cared about my satisfaction and happiness. I will recommend Fort Myers Toyota by Autonation to everyone!

My first experience using Edmunds.com looking for a car! Zackary Bolling responded with all the information through email on determining a realist cost for the car and what I was looking for! He gave me a close estimate with a trade and a down payment! No hidden information or negativities! Smooth transaction and I felt at ease at the end of the day! Great and down to earth! I'm happy and glad that I used Autonation in Fort Myers! Thanks Zack

the salesman was knowledge and very friendly no salesman speak stuck to the deal

Thanks to the extra work my ssalesman did I got the car of my dreams or is it my dream car! Javier stayed late, showed me how to make the apps work and when I got home and realized I'd left my garage door opener in the old car , went out of his way to secure it for me. Codos for hiring a gentleman with honor.