
It's nice not to haggle over prices. Their prices are good!
-- Misty H.
They got me in my dream vehicle. They listened to what I wanted and I felt heard.
-- Eloni T.
Service advisor Katie was very pleasant and professional. 10k miles and service and was in and out in under 1 hour.
-- Tom D.
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Recent Reviews from AutoNation Toyota Fort Myers
Recent Reviews from AutoNation Toyota Fort Myers
5
Kris was very helpful and able to help me find the exact vehicle I wanted!
Alyssa Ford
Sep 26, 2023
5
Great experience and great people to work with. The process was smooth easy.
Scott Petrarca
Sep 25, 2023
5
Absolutely the best care and expertise a car owner could hope to find is at AutoNation Toyota Fort Myers!
Richard Gardner
Sep 25, 2023
1
We purchased a used vehicle from this dealership l. A Lincoln Aviator, our salesman Mitch did very little and was absent during the entire process. We felt with Sean the finance manager and he was great and actually provided the only semblance of customer service. We traded a car in and provided everything for the including a second key. When we purchased our vehicle we were promised a second key to the vehicle we purchased l. We were told the key person would be there Monday so I show Monday to get my spare key made. I go I side and I am told well he is there yet but he will be in a yellow van over there l. I would have thought since they were supposed to provide the key they would have handled it however that wasn’t the case. I wait an hour and half no key guy. I go back inside and I am told well he hasn’t showed up today and he hasn’t called l. Ok fine what is next I was told I don’t know what to tell you except you can try next Monday. A week goes by it is close to the end of the time period we were told he would be there. I call them say I got off work late I am on way I am told well he will only be here another 10 mins and won’t wait. What I waited an hour and half and he never showed. Again no customer service it is up to me to figure out out to get the key j was promised by the dealership. Additionally during the time I waited for the no show key I watched several customers walk around the looking at cars while all the sales representatives stood in a circle talking joking and laughing. I went back inside the lady at the desk wasn’t there. As I stood there several staff members walked by and not one asked if I needed help. I would not recommend this dealership to anyone and had I have known how poor the customer service was at this dealership, I would have purchased somewhere else.
Soyda
Sep 25, 2023
5
Very good service I recommended to all
Suman Chaniyil
Sep 24, 2023
4
Everytime I go to Autonation, they try to sell something that I have, because I bought a brand new car 10 months ago. You guys, you sold me two insurance policies that you knew you couldn't honor.
Sergio Sztancsa
Sep 24, 2023
5
Mi experiencia en este concesionario fue muy buena , lo recomiendo para cualquier persona q quiera adquirir buen auto ,gracias a Rosa Fana q nos acompaño en cada momento su trato fue maravilloso.
Daime Fonseca
Sep 24, 2023
5
I met Olin at AutoNation Toyota Fort Myers; he was very diligent in showing me the right car I wanted. Olin showed me many choices of vehicles and explained all the new features. His professionalism and quick responses to my multiple texts made me stop by AutoNation and decide to purchase my new Rav-4. I highly recommend him as a sales rep.
Alvaro Dufflar
Sep 24, 2023
5
Garrett was a great help getting me a new Camry! I absolutely love the vehicle and couldn't be happier. Jordan was also a big help. If you have any new car needs make sure to reach out to AutoNation Toyota!!!
Lee Peterson
Sep 23, 2023
1
DO NOT BUY A VEHICLE HERE. What an absolute nightmare. Went to 4 different dealers today and this was by far the worst experience. Between the salesman trying to force me to shake his hand on a car before even giving me a price to his manager coming over and trying to get a signature before getting me an actual price as well. They tried to force me to commit before ever even showing me any type of "deal". Also right after trying to force me to shake the salesmans hand and him walking away i could clearly hear 3 employees 20 feet away training a new employee to force handshakes on deals to pressure people into a buy. I cant imagine how many elderly people they take advantage of on a daily basis. This place is a scum factory. DO NOT BUY A CAR HERE. they will bully you into a bad deal
Justin Gagnon
Sep 23, 2023
5
Seth B. was a very ethical salesman. We purchased our 2022 Toyota Camry Hybrid from Auto Nation in Ft Myers, Fl. and it had numerous scratches on it. The manager offered us $150 to buff them out; however, it cost $278. Seth insisted that we receive the remainder of the funds to take care of our bill. We appreciated his response. Thank you, Seth!
Judith Shane
Sep 23, 2023
5
Barbara was amazing, we truly enjoyed working with her she was so knowledgeable on all your makes and models
Breana Petrarca
Sep 23, 2023
5
Roberta Billing & David Mills helped me through the whole process of this along with breaking down everything for me & I greatly appreciate them!
AND D
Sep 23, 2023
1
While the service mgr was very accommodating and knowledgeable, I waited over 4 hours for a simple 10k mile warranty ck up. The answer I got is we’re very short handed. In my 35 yrs of owning vehicles I never experienced this type of service.
Michael Fechter
Sep 23, 2023
5
Seth B. was quite ethical. We purchased our car and it had numerous scratches which the manager offered to have buffed for $150; however, it cost $278. Seth insisted that we receive the extra funds necessary to cover the cost. We appreciated his response to our situation. Thank you, Seth B.
Judith
Sep 23, 2023
5
Anthony Jones is my go to sales associate at AutoNation of Ft.Myers. I’ve purchased 2 car from him the first a Toyota Crown Platinum and my second a Toyota Highlander XLE I love both vehicles. Anthony is the best he’s given me the best car purchase experience ever. I high recommend buying a car from AutoNation Toyota of Ft.Myers
sami abdelmassia
Sep 22, 2023
5
Excellent service at Auto Nation Fort Myers! Everyone was very welcoming despite it being 6:50 in the morning. I dropped my truck off for an oil change and was a Lyft was provided to take me home and pick me up to alleviate me from sitting in the waiting room. Looking forward to my next service.
William Moore
Sep 22, 2023
5
Looking to purchase a Toyota? Highly recommend working with Roberta at Toyota Fort Myers. She is a genuine person who is quick to respond to requests without attitude and the typical salesy approach. I throughly enjoyed working with her!! Rare to find this level of service in the south FL market.
Tricia P
Sep 22, 2023
5
I can’t say enough about how impressed I am with Toyota’s service department. They have really stepped-up their game in a new partnership with Uber. Meanwhile, they’ve maintained a spectacular level of customer service. I felt very well taken care of by Marc and the team. Thank you all for your dedication!
Sweet Dreaming
Sep 22, 2023
5
Shelly Krogmann is an amazing service writer. She services all 3 of my Toyotas here at AutoNation Toyota and has been here over 10 years. She is knowledgeable about cars and what can go wrong, and advises me what must be done now as opposed to what can wait on my older FJ. She puts her cell right on her card so I don’t have to sit on hold with the answering service, I can call her directly if I have questions or need to make an appointment. I would highly recommend her to anyone in need of a contact person for service. She is an asset to AutoNation Toyota Ft Myers.
Roberta Billing
Sep 22, 2023
5
Good service. Timely. Everything explained in detail.
Peppie Tandhasetti
Sep 22, 2023
5
Delroy did well! Problem is Service takes way too long. I would have had recommended services but no respect for people waiting hours. If you want water you pay for it. Really?
Pauline Renaud
Sep 22, 2023
5
Neilym carrion , the Best Sale she brind good service i what to put 1 millones the star , thank Autonation Toyota fort myers-
Lesster JImenez
Sep 22, 2023
5
I had a great experience with AutoNation Toyota. Donovan took great care of me! He was very professional and and hospitable. I did not have a long wait time at all. Looking forward to coming back!
Haria Henry
Sep 22, 2023
1
I purchased a ford explorer from auto nation and we had an agreement to replace the Windshield and remove a dent. It took several weeks with me following up with them to ensure it was completed like we agreed. I had the windshield replaced finally and was told they would put in the same windshield and I had asked that they make sure the tinting strip was put back as this is how I purchased the car. They also couldn’t get the dent out and I had to reschedule that appt. When I picked up my car I saw right away that they did not replace the tint strip. Very disappointed but at closing time no one is interested or willing to even make sure you were happy. I also have a 90 day warranty and my trunk door does not open. It seemed to act funny from the beginning but still opened until recently it stopped. It appears to be a bad actuator or lock as all the power works it’s just stuck shut. They say they looked at it but couldn’t fix it as it needs to be looked at by a ford dealer. Well that was fine until I called the auto nation warranty company to put in the claim and found out there are NO auto nation ford dealerships in my area at all and it will cost my $200 to go to a non auto nation dealer. The closest auto nation approved ford is in 1.5 hours away. I was basically told too bad because that’s the contract I signed. I never thought they wouldn’t be able to fix the trunk or that I would have to travel so far to have it diagnosed. I am at a loss and feel like the service dept and sales dept left me high and dry. Very disappointed at this point.
Cassie Johnson
Sep 22, 2023
3
Shelly was very rude when I went to bring my car there was no associate I had to go in and get them and that’s when Shelley was very rude to me on a Saturday. I never saw Edmond but I’m sure he’s a great
Shaerie1226
Sep 22, 2023
3
I was pleased with the way I was treated however, it took 1 1/2 hours to perform a tire rotation and check fluid levels - 5000 mile courtesy maintenance with my vehicle. My appointment was at 2pm, but my vehicle was not even taken back to service until 2:30pm. When I brought my vehicle in, I let the service man know about several concerns I had with my software and the screen. One of the three issues was anwered before I left, but the other two were not. I was told that they did not know how to fix the other problems, so just "try this" and see if it fixes itself after three days! Not what I expected after purchasing a $42,000 vehicle from them less than four months ago! Not happy about this!
DebbieM
Sep 22, 2023
5
Shelly Krogmann is an excellent service writer I strongly recommend seeing her for all your service needs. She has been here over 10 years. She is easily accessible as she puts her direct cell right in her business card and always responds in a timely manner. She will be up front with what needs done now and what can wait. She services all 3 of my toyotas and is simply a pleasure to work with.
Bert Bill
Sep 22, 2023
5
Excellent service - Charlie Gavin very knowledgeable
jake bower
Sep 21, 2023
5
Roberta was excellent
Mir Ali
Sep 21, 2023
5
Samir Porque me dan mas bonus
Jorge Felix Pereira
Sep 21, 2023
5
Very friendly, profesional attention… very fast your services!!!
Guillermo cuevas
Sep 21, 2023
5
Had my 100,000 mile maintenance done. They were professional and thorough. Also ordered and additional key as the other one broke off. They explained how it would cost lest now versus waiting to see if I really needed it. Would highly recommend!
Ann Gavin
Sep 21, 2023
1
Every time I go there there is grease on the seat and even on windshield after oil change ! Has happened more than once
Steve Schwiger
Sep 21, 2023
2
Started with the lies, switching out car when you negotiate a price to car with less on it. Next wanted 500 deposit to get next car and when Joey took my credit card and returned it had 2500 off card. Joey lied saying I gave ok. Car took 39 days to come on and ready to get deposit back and just buy new. My new car guys were out that day and I got very nice manger from used. He tried to assist me checking what was on his lot. He called me back to say he found my car and he was going to call Joey and his manager it was on his lot. Thank you Anthony. Other two when I got a call tried to thrown Anthony under the bridge but stopped them from their complaints. Obviously they were not tracking the car. Ask for Anthony, you get Joey expect lies and different stories
cher RN
Sep 20, 2023
5
The experience was nice and hassle free especially for my first time buying a car.
Shugo123ert :D
Sep 20, 2023
1
Hours and hours with an appointment for just an oil change!! They always forget to tell me my car was completed over an hour ago, only to find it in the parking lot. Hundreds of dollars for an oil change!! WELL NO MORE!!
No More
Sep 20, 2023
5
Charlie the service advisor was great. So friendly and informative. Great experience !
Nancy Fields
Sep 20, 2023
5
I had a great service from Ms. Dee She explains every detail about the car. She’s the best salesperson, that I’ve ever had.
Lorna Lansangan
Sep 20, 2023
5
The staff in the service center were very kind, helping me with problems I was having with the GPS system . They were extremely busy but took the time to help. I appreciated that immensely.
Diane Zabell
Sep 20, 2023
1
Hours and hours with an appointment for just an oil change!! They always forget to tell me my car was completed over an hour ago, only to find it in the parking lot. Hundreds of dollars for an oil change!! WELL NO MORE!!
Katherine
Sep 20, 2023
5
Anthony Jones Jr. and AutoNation Toyota Fort Myers made my car buying experience easy. They went the extra mile to insure I got the car I wanted on Sunday. Anthony explained the car’s details and helped me to set up some of the features to insure a successful experience. Thank you.
DStrock
Sep 20, 2023
5
Daisy and Christian were awesome! They were very friendly and went above and beyond to make the process go smooth and we loved that. It was so easy and everything was very well explained. Definetly recommend this place to purchase a car :)
Julissa Gonzalez
Sep 19, 2023
5
Jordan Parker was the best help. This dealership actually cares about the people and works to give the best service. I was here for about all day and No one is douchey or rude, unlike other dealerships. 10/10 recommend , especially Jordan!
Elyza Zapata
Sep 19, 2023
5
Anthony Jones Jr. went above and beyond to assist us in our vehicle purchase. He was patient, thorough, listened to our input and provided us with unparalleled attention. Thank you to Anthony and AutoNation Toyota for making this a smooth transaction.
Donna Strock
Sep 19, 2023
5
This was one of the more pleasant experiences I have had purchasing a car. Wes, our agent, was personable, knowledgeable and listened to what we wanted. He did not pressure us and went the extra step to help us find the exact car we wanted.
Brenda Stevens
Sep 19, 2023
5
I had a great experience during my oil change. It was simple and easy. Thank you Toyota
Letty Duran
Sep 19, 2023
5
Me. Anthony Jones went above and beyond to get me a reasonable price. Mr. Jones was respectful and treated me with the outmost respect
Solimar
Sep 19, 2023
5
When I arrived for my scheduled service, I was immediately greeted by someone who called my Michelle, my service advisor. I was in & out in an hour. I always wait for my SUV because, they are fast & have a nice waiting area. Since I moved to Florida in 2021, I have been bringing my SUV here. Great team of people.
Julie S
Sep 19, 2023
5
Always a great experience when I service my car! I have never had any issues with this dealership. But it’s the reps that make it such a great experience. Michael, in services, was phenomenal. He explained everything my car needed very well, even sent me pictures of what my car parts looked like before they replaced/fixed it. Building a foundation with your customers is more important to me than just getting you in and out. Bonus points for him! Also yes I was out if there quicker than I thought I would be.
Esperanza Jimenez
Sep 18, 2023
5
Honestly a great car buying experience. The employees here treat you like a person. I feel like they really listened to what we wanted, they were patient and they stayed until after close with us to give us a deal that we were happy with. I definitely feel like I was treated better by their finance department than the Honda place down the road. They worked with us and addressed our concerns instead of pushing and bullying.
Ashley Allison
Sep 18, 2023
5
La mejor opinión de AutoNation Toyota con la asistencia y el excelente trabajo de Ezequiel, recomiendo este dealer si están buscando un carro. Una magnífica atención
Ariadna Alvarez
Sep 18, 2023
1
Had salesman who didn’t track my car. Told when put down deposit ( which was told was $500, but when he returned with my credit card, took $ 2500 without my permission and claimed we talked about that amount) salesman lied to me many times and had to go to manager. Of course they thought they could tell me anything and I would buy it. Was not happy over 30 day delivery, changed vin# I signed up to receive. Go to naples, they got two cars in while I waited on this one.
Cheryl Gallagher
Sep 18, 2023
5
If I could only say one thing is that Michael who works in service’s was amazing! He made getting my car serviced a little more enjoyable. Prices are almost always higher at dealerships but I’ve been screwed several times at other places.
Esperanza
Sep 18, 2023
1
Shadiest dealership ive ever dealt with. Purchased a truck in june 2022, and they were susposed to mail my sales tax to Missouri because i wasnt going to owe sales tax by selling my more expensive previous truck. Over a year later the money has not been sent to Missouri, which was $1763. As well as i had to replace everything in the front end, after making the 1000 mile drive home to Missouri. Pretty messed up to sell a truck for $22,000 knowing the front ends shot and keeping my sales tax knowing im from out of state. DO NOT DO BUSINESS WITH THIS DEALERSHIP!!! And to add to their reply asking to contact them, i tried for 4 straight months after to contact them only to be ignored each time. By my salesman, online sales guy, gm, everyone we tried. You have me in your system. If you want to make this right you can start by sending me my $1763 in sales tax you guys kept when it was susposed to be sent back to the state of Missouri where i could collect it as a refund.
Ryan Malone
Sep 17, 2023
5
My appointment was on time and the service guy was very helpful.
Donna Thake
Sep 17, 2023
5
Muy buena atencion
Yudelkys Nunez
Sep 16, 2023
1
Worst service ever!! I went to do and oil change with appoitmnet at 9am and I left at 1pm This is crazy, no one cares, staff super slow (service and office)
Vicky castel
Sep 16, 2023
5
Thank you Joseph for helping us to buy our new car from automation Toyota and setting up our tech in our new Corolla we recommend Joseph to see for a new Toyota at autonation Toyota thank you
Uven Lauzan
Sep 16, 2023
5
It was normal, not as good as it used to be.
Thomas McGlohon
Sep 16, 2023
5
Roberta is amazing. We love working her. This is the 4th vehicle that we have purchased from her. She is very thorough and knowledgeable. She is is not high pressure. She is a pleasure to work with.
Llogan810
Sep 16, 2023
5
Roberta provided high quality service with a personal touch. What a pleasure to deal with her!
Nancy Metz
Sep 15, 2023
5
I want to thank the seller Chris Robles. A very good deal and I show different cars that I like. If you have to buy a car, I recommend Toyota used cars and ask for Chris Robles.
Luis Echevarria
Sep 15, 2023
1
Christopher was very disrespectful and unprofessional and made me feel extremely uncomfortable, completely changed his demeanor as soon as the sale was finished…I had a argument over asking him to stay with me in his office…I appreciate Carlos for helping finish the process but I highly recommend not coming to this location. I feel completely used and looked at as just money, not a valued customer. I will not be returning.
Geovany Pineda
Sep 15, 2023
5
Had a great experience at toyota autonation ! Chris Robles was very helpful & professional through out this whole experience. Thanks for helping me with my first car !
Gabriel Burgos
Sep 15, 2023
5
thanks for helping with the car chris robles, he made the whole buying experience worth it. Very good communication and a trustworthy guy. I will definitely be returning in the future because of his work ethic.
Deadpool_2121
Sep 15, 2023
5
Greeted almost immediately by Nick… he was efficient and forthcoming about what was going to happen today and what/when my next service needed to be. Nick was a complete professional.
Carole Hargaden
Sep 15, 2023
5
WOW!!! Astounding customer service from Christopher. It was very busy when I walked in but he still managed to help me right away and was very professional and let me know my options but still got me the best deal! I love my new car!!
CG Z
Sep 15, 2023
5
I am grateful for the help that Christopher Robles gave me. He was very attentive and gave me different alternatives. I am super happy with my new car. If you need a new car, go to Toyota and ask for Christopher
Barbara Gonzalez
Sep 15, 2023
5
Louis was awesome, he helped us find the car we love!
Ashley Allison
Sep 15, 2023
1
I wanted with no updates for over 2 hours for a basic service/ oil change. I had to hunt down who my advisor was to get information & additional AC leak concern I brought up was never properly addressed or even documented. My car is only 6 months old.
New car owne
Sep 15, 2023
5
Excelente servicio, nos trataron muy bien,Chris fue el que nos ayudó en la compra es muy amable, nos ayudó en todo lo que necesitábamos el hizo que nuestra compra fuera una experiencia muy buena
alicia ramos rojas
Sep 14, 2023
5
Very good place for buy a car also financing, when you decide go there ask for Joe, and after you like a car ask for Carlos, you are going to return to your house with a very good car…
René Pagarizabal Martínez de Osaba
Sep 14, 2023
5
Excellent service, attention is inexplicable, they look for the best way to keep you happy, I highly recommend it.
Daniel Estrada Mendez
Sep 14, 2023
2
Service was prompt and completed as expected. However, new car warranty free service should include tire balancing since the tech told me that it is “highly recommended.” Out of concern, of course I agreed to this, and I had to pay the $69.00 cost for it. My car had a mere 9875 miles, actually far fewer than necessary for balancing, as I have since learned. I feel I was mislead and resent paying for an unneeded service.
Connie Harbeson
Sep 14, 2023
5
Mouss from Autonation Toyota Ft Myers did awesome!
April Zalla
Sep 14, 2023
5
Neilym Carrion she the best sale I so happy my new car Corolla 2023. Look 👀 for Neilym 100%
Annie Koshy
Sep 14, 2023
5
Kayman was great and very helpful. Very happy with the service. Finance guy was great and worked with me. Would recommend!
Elexus Cofield
Sep 14, 2023
5
We were greeted on the sales lot by Mouss as we were looking. As a potential paying customer, we felt comfortable with Mouss. He wasn't a "pushy" salesman. He was a joy to work. He listened to what we were looking for and made that possible for us. We appreciated his transparency and friendliness. KY was also great to work with as well. Both men are a great representation of AutoNation. We are happy with the dealership we chose to purchase our new vehicle with. If you are looking for a new vehicle and don't want the pressure of a "pushy" salesman, please go ask to speak with Mouss.
April B
Sep 14, 2023
5
We had a great experience. Our salesman 'Moose' was huge help with putting us into a new Tacoma. I highly recommend him. If we need another toyota in the future we will be coming back to see Moose. Thank you so much!
Tom Tom
Sep 13, 2023
5
Un servicio de excelencia, inigualable e incomparable, atención personalizada y detalles de un experto sobre todo el mantenimiento que corresponde según el vehículo, fue una experiencia maravillosa, FELICIDADES y ojalá el deeler headquarters Toyota de HIALEAH aprendiera de ustedes, les recomiendo a ellos que se entrenen en cómo se trata y se respeta a un cliente. Gracias y muchas bendiciones.
Sinara Rodriguez Cardenas
Sep 13, 2023
5
Excellent service
Raj Kumar
Sep 13, 2023
5
Enjoyed my experience with Brandon Sharp. Made selling my car easy and efficient!
Michael Anderson
Sep 13, 2023
5
Gracias por atendernos excelente. Tuvimos unas excelentes atenciones de parte del vendedor Hernandez Bricero.Estamos muy agradecidos con el buen trato de los empleados de AutoNation. GRACIAS
Wallace Sotero
Sep 12, 2023
5
Great team of salesmen.
Hezekiah Reed
Sep 12, 2023
5
Roberta is very helpful and honest.doing buisness with Autonation is great and professional.
Micheal
Sep 12, 2023
5
AutoNation Collision Center of Fort Myers did an excellent job on the body work and repainting of my 2018 Toyota Sienna van that was damaged in Hurricane Ian. The van looks brand new, attention to all details was evident in the final outcome.
MichaelAS
Sep 12, 2023
1
We are very disappointed with the service that has been provided to me at the Toyota Autonation dealer in Fortmayers, we bought a new 2023 Camry and we had to take it in because it had water leaking from the sunroof, they did their corresponding tests and verified that it did have a failure, they decided to replace the sunroof but they cracked the paint on my roof and dirty the car inside. I demanded that they fix what they had done and I felt very upset and offended since the service manager told me that he was not sure that they had They damaged my car, then they agreed to try to correct that problem by polishing the car and now the car is worse. It is my first time in Toyota and I am very sorry for having chosen this dealer. They try to blame the consumer for their bad practices
Telluny Rodriguez
Sep 11, 2023
5
The staff is always nice and professional. They always take a great care of my car. Thank you all for the great service.
Katia Guimaraes
Sep 11, 2023
5
Super bien todo mi carro quedo como nuevo muy professional
Eddy Velasquez
Sep 11, 2023
5
Jose was so great! He was ready when I got here. The car was waiting on me. He cleaned it gassed it up. He talked to me like a human! Not a dumb girl. I’ll buy more cars from him!
Brandi Davis
Sep 11, 2023
5
Joe Collins from Auto Nation Toyota was extremely helpful in facilitating my purchase. He was knowledgeable, friendly and extremely helpful. I would highly recommend him. Rose Toth
Rose Toth
Sep 11, 2023
1
I moved to the Fort Myers area just over a year ago from Southeast WI where I had multiple Toyota dealerships to choose from to service my 4 Toyota’s (brand loyalist!), it didn’t matter which one I took my cars to I was always treated with the same level of service and pricing was consistent across all of them. Since I’ve always trusted my local dealerships to service my cars I planned to do the same in FL so I made an appointment at Auto Nation as they do not offer a quick service like what I’ve been accustomed to in WI for an oil and tire rotation, that was fine I assumed with an appointment that just keeps them on track throughout the day. Boy was I wrong, the fist time I went there I sat for 4 hours for an oil change and tire rotation. They apologized profusely which is what prompted my most recent visit once again for oil and tire rotation. This time I made my appointment for 7am thinking I’d be first in line and could be on my way quickly, couldn’t have been more wrong! I made my appointment and noted a coupon that they emailed me, when I arrived and was being checked in I was told sorry that coupon expired last week, mind you the email had no expiration date and I had made the appointment while the coupon was still very much valid. They told me that my service would be $150 for oil and tires which I then told them to just change my oil and I’d take my car to Costco for a rotation, oil change total was $80, they were going to change me $70 to rotate me tires, seriously? I sat for my oil change for 2 hours, being the 1st appointment and having to wait 2 hours is unacceptable, again Toyota in WI had me in/out in under 45 minutes with rotation. The summary of the inspection was not reviewed with me when my car was finally ready. When I got home I realized that apparently my 24 month old car has something wrong with its fuel injector, news to me! I feel like this dealership does not practice standards that Toyota gives them, they run a very disorganized and what I perceive to be a rather shady business. I will not ever bring one of my cars here for service and will most certainly not give them any future sales, Naples Toyota here I come, don’t disappoint!
DXCSWFL
Sep 11, 2023
1
I received a call to have my vehicle serviced with a complimentary oil change so I made an appointment, then to find out I had to pay, then I agreed to pay and mentioned that I have a noise coming from my left front tire so the service representative tells me if I do tire rotation that it would be checked out so I paid for tire rotation. I get my car back with the same noise and was told that the tire tech is not a mechanic. This is the worst customer service I’ve experienced at Toyota and I’ve been taking my car here since I bought it and it was always pleasant.
AMurguido
Sep 11, 2023
5
Ft Myers AutoNation service Dept is fantastic!!. Thank you to service advisor Nick and technician Mike ??
Victor Muto
Sep 11, 2023
4
We had an appointment, but it took two hours for an oil change.
Gerald Grubisich
Sep 11, 2023
1
I moved to the Fort Myers area just over a year ago from Southeast WI where I had multiple Toyota dealerships to choose from to service my 4 Toyota?s (brand loyalist!), it didn?t matter which one I took my cars to I was always treated with the same level of service and pricing was consistent across all of them. Since I?ve always trusted my local dealerships to service my cars I planned to do the same in FL so I made an appointment at Auto Nation as they do not offer a quick service like what I?ve been accustomed to in WI for an oil and tire rotation, that was fine I assumed with an appointment that just keeps them on track throughout the day. Boy was I wrong, the fist time I went there I sat for 4 hours for an oil change and tire rotation. They apologized profusely which is what prompted my most recent visit once again for oil and tire rotation. This time I made my appointment for 7am thinking I?d be first in line and could be on my way quickly, couldn?t have been more wrong! I made my appointment and noted a coupon that they emailed me, when I arrived and was being checked in I was told sorry that coupon expired last week, mind you the email had no expiration date and I had made the appointment while the coupon was still very much valid. They told me that my service would be $150 for oil and tires which I then told them to just change my oil and I?d take my car to Costco for a rotation, oil change total was $80, they were going to change me $70 to rotate me tires, seriously? I sat for my oil change for 2 hours, being the 1st appointment and having to wait 2 hours is unacceptable, again Toyota in WI had me in/out in under 45 minutes with rotation. The summary of the inspection was not reviewed with me when my car was finally ready. When I got home I realized that apparently my 24 month old car has something wrong with its fuel injector, news to me! I feel like this dealership does not practice standards that Toyota gives them, they run a very disorganized and what I perceive to be a rather shady business. I will not ever bring one of my cars here for service and will most certainly not give them any future sales, Naples Toyota here I come, don?t disappoint!
DC
Sep 11, 2023
5
I came in with an emergency at 8am. At 230 pm I received a call that my truck was finished and I could pick it up. The person I dealt with was really awesome and I was extremely impressed with the whole process. The only drawback would be the higher cost than my preferred mechanic, but I believe that was offset by the speed of service and the diagnostic they performed that identified a minor problem and fixed it at minimal cost. I really am impressed. I have loved my Toyota for almost 14 years, but didn't care for the previous owners service department. Auto Nation did a great job.
Old Terror
Sep 10, 2023
5
Neilym Carrión she is the best Sale I recommend. Exelent service this is the second car I buy .
Julio Betancourt
Sep 10, 2023
5
Recib� muy buena atenci�n y pude salir con mi carro a pesar de mi cr�dito no ser el mejor y solo si como entrada mi carro viejo
Yaimy Borroto Martinez
Sep 10, 2023
5
Both Seth the salesman and Steve the sales manager were very professional, informative and transparent. No hard sales pitch.
Daniel Johnedis
Sep 9, 2023
5
Service advisor, Shelly Krogmann is the best. Shelly's knowledge and expertise, along with the exceptional service I receive at AutoNation of Fort Myers is worth the drive from Naples.
Bobbi Bates Sutton
Sep 9, 2023
5
Great like always. I have bought and serviced my cars there. Michele was great in service. I have also dealt with Mike Pino in the past
Roxanne Bucknavage
Sep 9, 2023
5
Turner and Josh at Ft Myers Toyota were very professional Turner, the salesman was very knowledgeable of the car I chose, and Josh the business manager was very quick with the paperwork. Thank you for both of them for an outstanding job. I will recommend this dealership, Turner and Josh to all my friends and family.
Ricky
Sep 9, 2023
5
Roberta is a rock star. She exudes customer service. I wish I could afford the other car I really wanted just so she could make more money.
Jacqueline
Sep 9, 2023
5
We bought a new RAV4, the experience with the expertise and kindness of the sales consultant Domingo Peralta and Rosa Rodriguez, and the financial manager Keith Camiolo, was simply outstanding, all of them treated us with the kindness, respect and professionalism. We recommend them to anyone who wants to be treated as a person not only as a client.
Felix Tapias
Sep 9, 2023
5
Mouss from autonation fort myers help me out tremendously with me new car purchase. Great guy, very friendly and professional. 👍
Jeffery Bille
Sep 8, 2023
5
Thank you Sylvester and delroy for taking care of me and my venza
Francisco Rutt
Sep 8, 2023
5
I came into AutoNation today to purchase a car and had a great experience with Logan Beuning. He knows his stuff and made my time here go smoothly.
Beth Goodrich
Sep 8, 2023
5
Took a little longer but was a good service, i will highly recommend this place
Victor Maldonado
Sep 8, 2023
5
Quick and thorough assistant who viewed my files answered questions and serviced my car well and left me no concerns about my car. Service exceeded my expectations.
ronald lake
Sep 7, 2023
5
Good experience at the dealer ship, will shop here again.
Shaggs187
Sep 7, 2023
3
Service is great, wait for regular maintenance took 2 hours. Can be more efficient as I made appointment for this. Would have given 5 stars for real service. It's 30000 miles maintenance n they tried to recommend list of things to be completed. That will cost 1300. I have bought bumper to bumper insurance when I bought this truck, none is covered x for the oil n filter change which was done. Can we be transparent n explain the optional things that are not necessary. It's like pressure sales all over again. Shame on management!
Paul Chang
Sep 7, 2023
5
Had my first regular maintenance. Nicholas was great! Kept me up to date at all times, the car was ready when he said it would be, he explained everything, walked me to the car, was extremely professional and friendly. Will def ask for him again.
Lucy Lettis (LYBL)
Sep 7, 2023
2
I have to say .. everyone is always friendly and fast to take your car back ... BUT THIS IS BY FAR THE SLOWEST OIL CHANGE/MAITENANCE I'VE EVER EXPERIENCED .. ..IN MY LIFE.. every time I come I'm here for at least an hour. Today i've been sitting here for 1 hr and 38 min. There are several ppl that have fallen asleep. I went back and they said another 15 min or so. The lady next to me said they told her 2 hours for an oil change. Wth are they doing taking all that time for an oil change. TIME IS MONEY TOYOTA! Also not sure what is going on but service is horrible and the new car lot has been nearly empty for years. My last service the mechanic Didn't put the oil plug in Properly which resulted in oil all over my driveway which is now stained and I cannot get out. They also did not rotate my tires as they were supposed to I know this 100% because I marked the tires. Do better Toyota
Kristin McKeen
Sep 7, 2023
2
Went in to get an oil change (without n appointment) and the service advisor said there was no way they could fit me in. I was ok with that. I made the appointment for next week. When I was going to my car the service advisor told me that he could fit me in if I agreed to a $233.00 diagnostic service on top of the oil change. I will do my oil change somewhere else.
Julio Gonzalez
Sep 7, 2023
5
Dealing with Charles Gavin was a lifting experience. I spoke with him about my vehicle about what I would need for my vehicle and he highly recommended a transmission service because my Rav4 was at 85K. I have continued to get great service and now that I know Mr. Gavin as my service representative I will always ask for him. Honesty is the most important thing you can find when getting your vehicle serviced and I have confidence in that with him.
Richard
Sep 7, 2023
5
Quick service. Clean waiting room. They tell you exactly what is due for your car’s service.
PRGriff
Sep 7, 2023
5
I visited AutoNation to check out a new Highlander, I currently drive an older Corolla and need more room for my growing family. Olin met me at the door when I walked in and he was happy to help me. He showed me a Highlander that was available at the time. Olin took the time to highlight the features I was looking for. Unfortunately, the car didn't fit in my budget and I did not end up purchasing the Highlander.
Greg
Sep 7, 2023
5
I have the pleasure of working with Roberta Billings in sales at auto nation. She really went above and beyond. I had to wait on my truck but she kept me informed and every time the truck moved, she let me know. Car buying is so overwhelming and stressful but she definitely made it a little easier. I will definitely be working with her in the future.
Sarah Justis
Sep 6, 2023
5
Roberta Billing has helped us with several transactions in the past (a lease and a purchase), most recently with another lease. On each occasion she has patiently led us through the process allowing us to ask questions and discuss details. She gave us the impression that she wanted to help us to achieve our goals as much as possible. We appreciated her competence and good spirit.
Peter Nanfelt
Sep 6, 2023
5
John Clark was a great salesman. Mason helped me get the payments i wanted, really good people here. Happy with my experience
Hendrix
Sep 6, 2023
5
Absolutely love the customer service and hospitality here. Ronnie, who was super sweet, helped me and thoroughly explained everything. He was very patient too. Rosa from the sales department helped my cousin who was super excited to buy a car. Rosa was also very nice and welcoming. Will definitely recommend more family members to this team!
Giovanna Tapia
Sep 6, 2023
5
Went in for my free service. Was greeted promptly in the Service area by Daniel my Service Advisor. He set me up in the system. Called me back roughly about 1.5 hours later to let me know my car was done. Advised me when I should return for my next service installment. Very fast and efficient service.
Brian Barnes
Sep 6, 2023
5
Informed throughout my time there. Great customer service from Darius.
Tammy'!
Sep 6, 2023
5
Donovan was a delight to deal with today. Service couldn't have been any better.
P coventry
Sep 6, 2023
5
Great buying experience Salesman and Finance guy were awesome
Raymond Kershaw
Sep 6, 2023
5
The service was great and i was able to walk out with a new truck, and thank you to christian who helped me with this process
Liz Hn Barber 504
Sep 5, 2023
5
Jack rafcz was a spectacular sales person. Very knowledgeable and quick with the facts. It’s as if he’s worked here for years. Peter dombrowski in finance was also very helpful and made the experience smooth as well.
Hunter Shamlian
Sep 5, 2023
5
Jack rafcz was a spectacular sales person. Very knowledgeable and quick with the facts. It’s as if he’s worked here for years. Peter dombrowski in finance was also very helpful and made the experience smooth as well.
Hunter Shamlian
Sep 5, 2023
5
Outstanding service. I have purchased 4 Toyotas from AutoNation. Roberta Billings is the reason I return. Knowledgeable, efficient, and accommodating.
William Starks
Sep 4, 2023
4
While we were not able to find our dream vehicle during this trip to AutoNation Toyota, the experience was not a drag. From Roberta helping out from the beginning, quickly answering all questions I had, to Antonio helping out in the field. Being up front from the beginning what we were looking for and budget. Antonio was on top of trying to find us something.
Sarah Dull
Sep 4, 2023
5
Courteous and professional. Made the whole process as easy as possible. (Lots of paperwork)
Richard Lee
Sep 4, 2023
5
Mayumi is so kind and easygoing, she explains everything. She has a great costumer service. Highly recommend. Thank you all!!!!
Reynier Velázquez
Sep 4, 2023
5
attended Maria very professional and very courteous agent, I explained everything about the maintenance of my Toyota and was attentive when explaining.
Kleiner Enrique Gomez
Sep 4, 2023
5
Experiencia maravillosa a cargo de Mayumi. Gracias a su servicio de excelencia hoy pude sacar mi primer carro. Muchas gracias por su paciencia, por sus consejos, su ayuda y el tiempo dedicado. Más que feliz por mi compra. Gracias Toyota Fort Myers, Gracias Mayumi por todo. Eternamente agradecido.
Hector Daniel Rodríguez Lorenzo
Sep 4, 2023
5
I had a great experience at AutoNation Toyota Fort Myers. The staff was very friendly and helpful, and they helped me find the perfect Toyota for my needs & budget. They had a large selection of new and used Toyota vehicles .and They also explained all the features and benefits of any new Toyota, and they showed me how to use the ToyotaCare program for free maintenance (2years )and roadside assistance. I would definitely recommend them to anyone looking for a Toyota dealership near Fort Myers. !!!!
George L
Sep 4, 2023
3
Waiting time of 2 hours just for a tire rotation is not a good thing! Service is good though!
Felix Jose
Sep 4, 2023
3
I’m not confident in the multiple points inspection results. Different tire pressure in all of them after my visit and in this visit battery live was perfect but in the pass one the battery was almost dead.
Emmanuel Velez Guzman
Sep 4, 2023
5
Orlando is always amazing. Service was was excellent!
Beth Clark
Sep 4, 2023
5
Nice place but expect 3 hours to get an oil change if you have an appointment. When you make the appointment they tell you 45 minutes but that's just a lie
B Sweeney
Sep 4, 2023
5
Excelente atención, y comunicación, definitivamente un buen servicio
Sarah Medina
Sep 4, 2023
5
Ok. What will make the experience better is the wait time. A close to 3 hour wait is excessive. Maybe hire more mechanics?
Maribet
Sep 4, 2023
1
It wasn?t to bad. I wasn?t expected to be there for that long but overall it wasn?t to bad.
Michel Thermitus
Sep 4, 2023
5
Very easy process to purchase a car at AutoNation. We would definitely buy here again
James
Sep 4, 2023
5
I have to say that everyone involved in fixing my car was very nice, especially Delano. Being notified daily of the date the car would be ready makes you feel less l helpless. .
Kathleen Herrick
Sep 3, 2023
1
I did not have a good experience at this location. I left my car there for repairs for 2 weeks and they did a poorly job. The car was supposed to be there for only 1 week. The full work that needed to be done was not completed. My car was returned to me with stain marks on the ceiling and a small scratch on the back that was previously not there. The inside of my car door had a detached part that was not there from them repairing my car mirror on that same door.
Dusmini Mazorra
Sep 3, 2023
5
Great experience
Alma Campos
Sep 3, 2023
5
As always excellent service thank you for always having such great service for all service people who work their.
Dana Hoenie
Sep 3, 2023
5
From Lariel, my first telephone call, making sure my appt was still ongoing despite impending storm, to the young man who greeted me in the wait line of less than 3 min. to Orlando, my courteous & efficient service rep ,who advised that I still had 2 oil changes and 3 tire rotations on my premier plan, brought my car out washed & sanitized and explained all services rendered, to the general friendly staff, I thank you all.
sally walsh
Sep 2, 2023
1
AutoNation sends coupons for various service, when you decide to participate, after the service is complete they have add-ins and you never get the service for the price quoted. They also insist and try to convince you take other services not needed or necessary. They tried once to force me to replace a battery they said was dead, I refused, traded the care in three years later with the exact same battery, be careful when doing business with this company!!!
andy woodward
Sep 2, 2023
5
Tommy Ward did a great job in helping me with my purchase. My lease was going to end and I wasn’t sure what I wanted. The sale manager Steve showed me professional courtesy (I work in the automotive industry) and shared the calculations for my lease, and helped me with making it fit my budget. I recommend Auto Nation Toyota.
Patrick Sawyer
Sep 2, 2023
5
Michael Cardoza answered every question I had and was amazing to work with.
Fusion129
Sep 2, 2023
1
Dropped my car off to install running boards, brand new 2023 rav4 limited only 2 weeks old. After the installation I noticed the plastic cover underneath the car was missing. Long story short the manager argued the car never had it. I showed him other similar cars on the lot that had it, ended up leaving with that missing from the car. It’s frustrating going to the dealer expecting good service and end up with missing parts and people who don’t want to admit they made a mistake. Never again going to this dealer. I suggest if you get work done here to check your car before leaving.
ANDRES RODRIGUEZ
Sep 2, 2023
5
Anthony Jones and Frank Shorf worked together as a team to get me the car I wanted. They were were very easy to work with, with no high pressure, friendly, helpful and attentive. I highly recommend both salesmen. They did their best to accommodate what I wanted in a car and very patient as I tried to find the right car for me. Highly recommend.
Paula Reiss
Sep 2, 2023
5
I have my 2023 Hybrid Toyota Rav 4 service at AutoNation and it is a great experience. Scheduling the service is swift and pleasant, customer service is very professional and friendly. The service is efficient. I would recommend people for service there.
Alfredo Garay
Sep 2, 2023
5
Still in process of buying, but it's been great so far.
Rob Brodhecker
Sep 1, 2023
5
Excellent service
Linda Conte
Sep 1, 2023
5
La atención en el área de servicio ha mejorado mucho en comparación con mi anterior visita, el trabajo se realizó en un tiempo aceptable, las explicaciones y recomendaciones fueron de gran utilidad y el trato fue muy amable
Ariel M Alvarez
Sep 1, 2023
5
Anthony was welcoming and discussed everything with me before they started any work on my Rav4. He kept me updated and all the work was done within the timeframe and price he quoted. I was very impressed.
PM_3259
Sep 1, 2023
5
We had warranty service preformed, Nick was our Service advisor and done a excellent job in communicating and taking care of our problem.
Karrie
Sep 1, 2023
5
exelente atención al cliente demore un poco pero fue a la cantidad de persona q tenia delante de mi resolví todo y m atendieron muy bien
ZUZZY
Aug 31, 2023
5
I have been dealing with Ft Myers Toyota, first owned by the Marrazzi family and eventually Auto Nation. Many of the original staff have been maintained and continue to do an excellent job in satisfying customer needs. My recent experience guided by advisor Shelly Krogman, and the previous with advisor Gillian Carter have proven to be well above satisfactory. I have a 2004 Tundra double cab purchased in 12/03, having previously owned a 2001 Tacoma and have had excellent service throughout.
Polly Kiely
Aug 31, 2023
5
John Clark, Raymond and Steve all were amazing and very helpful in this whole process and made it completely possible for us to get into a brand new Toyota Camry. Highly recommended as they all were very helpful and when I thought I was going to give up, this team made it happen!!
Amy Nicole Snyder
Aug 31, 2023
5
Superb performance in customer service by John Clark, Steve and Raymond who was the reason that made it all work. I mean wow!!! Great customer service y’all!!!
SnyderMan
Aug 31, 2023
2
Brought my vehicle in for scheduled maintenance as well as an air conditioning issue. I was charged over $200 for additional freon, knowing that there was also a leaking issue. Another dealership found the evaporator issue quickly and was able to correctly address the root of the problem. I will continue to take advantage of my free maintenance appointments remaining not would not return otherwise
Chrisgarcia
Aug 31, 2023
5
Highly recommended as he was very helpful and when I thought I was going to give up, this team made it happen!!
Amynicole
Aug 31, 2023
5
Refreshing experience throughout the process. Will def bring people here. I can't imagine a better place to go.
Roy Albertson
Aug 31, 2023
5
John Clark help us during our process of buying my new car today, a RAV4 Hybrid. The whole process was a nice, pleasant experience, and quick!! Thank you! Our whole family bought from them.
NGAN QUACH
Aug 31, 2023
5
Charles Leigh was excellent. No pressured sales pitch. Great experience.
June Sullivan
Aug 31, 2023
5
Roberta Billing set us at ease with our purchase! Before we were stressed but much better with Roberta.
Lewis Gabehart
Aug 30, 2023
5
Excellent service! I worked with Anthony Jane and his communication skills are amazing! He kept providing me the status of the vehicle, every half hour until completed, and even sent it to the car wash. Outstanding service.
John Colón
Aug 30, 2023
5
it was a great service . took a little long but they were busy so it was understandable .
Johan Ortega
Aug 30, 2023
4
I have to say that in the past, I have been satisfied with the service here, but recently I am not. There is a constant Shaking in my front of my Camry. When going over 40 mph. I have come in for this issue at least three times. They have tried rebalancing, and it's not fixed. Then, they thought it was my brand new tires! 🌟🌟🌟🌟🌟🌟🌟 Update! The mechanic at Autonation Toyota has found the problem, I had both axials replaced, and I am very happy that my car is driving smooth, and I can go over40 m.p.h.!☺️
Dawn McBurney-Hibben
Aug 30, 2023
5
Mayumi Diego was a pleasure to work with. I would recommend her to anyone looking for a car.
Alexandra Hein-Chung
Aug 30, 2023
1
This is not a professional organization. I recently leased a new 4 Runner. They told me that I would have a check for my trade-in in 7-10 days. After 14 days, I asked for the status of the check. To date—20 days out—I have received neither the check nor a response to my inquiry’s
Rick Fessel
Aug 30, 2023
5
Service department was great, brought my wife's car in to get new tires. They had my tires in stock they got me in an out in a timely manner. The service director Barbara even came around to make sure that everyone was being attended do and taken care of. It's unusual to have the director out helping customers but AN of fort myers is all hands on deck. I was greeted by some of the sales managers and service managers, it was a great experience for a service department to have such great customer service. Will definitely be going back.
John Colon
Aug 30, 2023
5
Roberta was the absolute best experience we’ve ever had buying a car… knowledgeable, friendly and professional!!
Gail Royer Gabehart
Aug 30, 2023
5
Orlando took excellent care of me. The service was done as promised and very quickly. I would definitely recommend to everyone I know.
Rhonda2021
Aug 30, 2023
5
John Clark made buying a car quick and efficient. Tell him what you want and he gets it done. Fast
Ld
Aug 30, 2023
5
Neilym helped me pick out my new car, she was so kind and an excellent seller. She explained to me all the car features and guided me to the process. Recommended!
Doctora Fabiola Sanchez S.
Aug 29, 2023
5
I purchased a new vehicle from logan and it was the best experience i’ve ever had buying a car! Logan did an excellent walk around of the vehicle and knew the highlander inside and out. He was able to answer all my questions and gave me an excellent deal! i would highly recommend logan and autonation toyota to anyone looking for a new vehicle! 10/10
Veronica Vette
Aug 28, 2023
4
Really liked my salesman Daniel Rodriquez. No pressure, answered all my questions and sincerely tried to make the experience a good one. The only complaint was the amount of time to get in and out.
Suzanne Foster
Aug 28, 2023
5
Came into AutoNation of Fort Myers and was greeted and treated with respect. Louis was very helpful and a pleasure to work with through the entire purchasing process. We were able to come to an agreement on purchasing a new vehicle I am glad they were able to help us as this was the first new vehicle we have purchased. Thanks again to the team at AutoNation of Fort Myers who helped us in this car buying process. Highly recommend!
Stephen Clark
Aug 28, 2023
5
AutoNation Toyota Fort Myers is the only place I purchase and service any of my vehicles. Roberta Billing is one of the best salespeople at the store, her attention to detail is top notch. And the service side is just as great. I highly recommend this dealer to everyone. The experience I have is always a great one.
Randy Towne
Aug 28, 2023
5
Thanks God for all oportunidad you have for me my all Toyota is dream reality todo for you glory I love you God . Thanks Autonation Toyota the best !!! Neilym Carrion.
Neilym Carrion
Aug 28, 2023
5
Im very happy with my Corolla
Nancy Belen
Aug 28, 2023
5
We are thankful to dealer
Michelle Lee
Aug 28, 2023
5
Very good service, Neilym Carrion did a great job a true professional.
Hernan Carrion
Aug 28, 2023
5
Neilym Carrion is THE Best. Wether you are looking to buy a new or used car, she’ll help you from start to finish!
Fabiola Sanchez
Aug 28, 2023
5
Neilym was super helpful and knowledgeable and helped me pick out the perfect car for me and I am extremely satisfied ! Such a smooth and easy process, extremely happy with my purchase. I will definitely recommend to my friends.
Nathalia Blatchford
Aug 28, 2023
5
Betty in the collision center was so informative and kept me updated during the entire process of having my car repainted due to a recall
Kimberly Allen Ferario
Aug 28, 2023
5
Neilym Carrion Super professional incansable, atenta nos a vendido muchos carros y siempre mantiene su cordura profesional. Estamos feliz por la compra del 4 Runner TRD de mi Hijo . Gracias a Austin el manager muy atento nos dio un buen deal . Gracias
Judith Delgado
Aug 28, 2023
5
Neilym Carrion, helped me out to make this process smooth and enjoyable. She is been my seller for over 4 years already.
Andres Gutierrez
Aug 28, 2023
5
Service Advisor Gillian is consistently an excellent Customer Service Advisor. She has always kept me informed on progress and time involved for Service. Thank you for always providing great service.
Profbabs
Aug 28, 2023
5
Sylvester is an outstanding tech advisor. I can rely upon him with confidence.
DebraG7
Aug 28, 2023
5
Neilym was super helpful and knowledgeable and helped me pick out the perfect car for me and I was able to get my New Toyota Corolla ! Such a smooth and easy process, extremely happy with my purchase. I will definitely recommend to my friends.
Nathalia
Aug 28, 2023
5
I purchased a new vehicle from logan and it was the best experience i?ve ever had buying a car! Logan did an excellent walk around of the vehicle and knew the highlander inside and out. He was able to answer all my questions and gave me an excellent deal! i would highly recommend logan and autonation toyota to anyone looking for a new vehicle! 10/10
Justin Prokop
Aug 28, 2023
5
Wow wow wow, i had such an amazing experience and AutoNation Toyota! i came in looking for any new car that would fit into my budget and i met with Logan and he made the process so simple and easy for me and i couldn?t have asked for a better sales person! He answered all my questions and gave me a deal i couldn?t refuse! Logan and autonation toyota is where i?ll be doing my car shopping for the rest of my life!
Garrett Potter
Aug 28, 2023
5
Roberta was an excellent sales lady Everything went smooth and easy from start to finish
Frank Bocchino
Aug 28, 2023
5
Been looking for my first car and the GR86 caught my eye, my salesperson Patrick called me as soon as it was available and helped me out tons! love the dealership will come to do my vehicle services! thank you very much!
V0ID Jayden (Team Dark)
Aug 27, 2023
5
Copy I came with my old Nissan Altima, which was breaking down on me constantly. Patrick my sales person was very knowledgeable with the Camry he showed me, and also one of the best test drives I’ve been on! Kai Hanson also helped me protect my Camry for years to come! THANK YOU AUTONATION 💪
Lil Ruffle
Aug 27, 2023
5
Logan was extremely knowledgeable about the Toyota products. He was not pushy, very understandable and when we are ready we will buy our next car from Logan.
Charlie Smutko
Aug 27, 2023
5
Muy contento y agradecido con el servicio fueron muy amables
Adrián Vega
Aug 27, 2023
5
Came in to trade an 08? Dodge Ram and the Tundra was a truck that caught my attention. My salesperson Patrick showed me all the bells and whistles on the tundra, and gave me top dollar for my trade. 10/10 and was treated very well. would recommend to a friend :)
izaruie
Aug 27, 2023
5
We just added a new addition to the family and needed to up size our vehicle. While calling into the store I was able to speak with Patrick in sales. In which he informed us about the Grand Highlander. Great recommendation, now my sons can have their space! Thanks ??
Roy Brown
Aug 27, 2023
5
AutoNation Toyota Fort Myers is the only place I purchase and service any of my vehicles. Roberta Billing is one of the best salespeople at the store, her attention to detail is top notch. And the service side is just as great. I highly recommend this dealer to everyone.
Randy
Aug 27, 2023
5
Thank you auto nation but a special thank you to Patrick! Thanks for helping me find a car meant for me!!! You were such a big help! Highly recommend Patrick Johnson!
Mama Sonya
Aug 27, 2023
5
Thank you AutoNation Toyota and Patrick! Just picked up my 2023 4Runner Off-Road with the very slick XP package. Can?t wait to take this through the mud haha! Shout out to my salesperson Patrick for being awesome.
Jonah Lewis
Aug 27, 2023
5
I came in to trade in my Tacoma! I have been shopping for cars for two weeks! Lost lots of hope in the process. I decided to go to auto nation I met one of the best salesmen I ever! Very patient, and very informative! Thanks to Patrick i was able to find a car that fits me!
Jaeleign
Aug 27, 2023
5
Hands down Patrick was the best! I recommend him for anyone who is looking to buy a new camry!
Jackson
Aug 27, 2023
5
I am currently in New York and my son is down in Fort Myers. So I had to get everything over the phone, which was made easy and simple by Patrick in sales! Helped to get the right price and exact color to match. Thank you Patrick and AutoNation!
Claudia
Aug 27, 2023
5
NEEDED NEW WINDSHIELD WIPERS, SERVICE AGENT CHECKING ALL THE FLUIDS SHOULD'VE SEEN THE WIPERS ARE RUBBING AND NOISY! ALSO DON'T RETURN THE AUTO LIGHTS ON WHEN THEY DO CHECK ITEMS. GILLIAN, MY SERVICE ADVISOR IS SUPERIOR TO ANY ADVISOR I'VE EXPERIENCED IN MANY YEARS. SHE FOLLOWS THROUGH WITH WHAT SHE PROMISES!
Babs Cole
Aug 27, 2023
5
This is the best experience I have had with any dealership! Patrick especially made my experience the best! Thank you for the recommendation and putting me in something that suits me!!!!!!
Ashley
Aug 27, 2023
5
Service was excellent, good communication, and completed right on time. Gilian and her team are top notch!
Amy Lorraine
Aug 27, 2023
5
Mayumi was awesome. She?s the best sales person I?ve ever dealt with
Alexandra HEIN-CHUNG
Aug 27, 2023
5
Muy contento y agradecido con el servicio fueron muy amables
Adrian Vega Rodriguez
Aug 27, 2023
5
Excelente atención y servicio. Muchas gracias Domingo Peralta por tu ayuda y por toda tu atención. Autonation Toyota es un lugar perfecto para comprar tu carro. Todo el que vea este mensaje que les esté interesado en vender o comprar un vehículo venga a ver a Domingo Peralta.
bragnny soto
Aug 26, 2023
5
Roberta Billings is a very professional sales person and makes the whole process easier! I have leased two vehicles from her !
Virginia Livingston
Aug 26, 2023
1
Since the former general manager left, the service representative (Sylvester) was condescending, and told me just because I had an appointment didn't mean my car would be serviced then. I was there 3 hours just to have the air conditioning recharged by "the B team" according to him. Just because I'm an older female doesn't mean I don't understand cars. My ex-husband was a mechanic. I helped him work on our cars. I am Very disappointed!
Janet Bryant
Aug 26, 2023
5
Bought a new Toyota Tundra, Neilym Carrion gave us a fantastic customer service. She did excellent Thank you
Denisse Garcia
Aug 26, 2023
5
Service Department A+++ Customer Service ! Donovan was excellent ! Answered all my questions and concerns, kept me updated on my repair and made sure it got done asap. Made me feel like part of the Toyota family. Didn't have too, but Donovan even walked me to my vehicle + gave me a handshake. Top notch treatment !
Dave Morfis
Aug 26, 2023
5
The staff at AutoNation Toyota Fort Myers PreOwned department was excellent. my finance manager Jeremy was the best ever. Thanks for all your help.
Kevin McCart
Aug 26, 2023
5
Shelly Krogmann is an excellent service writer she has taken care of all our Toyotas for over 10 years. She is knowledgeable and honest about what needs done now versus what can wait. She puts her cell phone on her card so if i have questions about a light on the dash if it’s safe to drive I can text her and she always gets back to me. She is an asset to AutoNation Toyota and should get a raise.
Bertbilling
Aug 26, 2023
5
Excelente atenci�n y servicio. Muchas gracias Domingo Peralta por tu ayuda y por toda tu atenci�n. Autonation Toyota es un lugar perfecto para comprar tu carro. Todo el que vea este mensaje que les est� interesado en vender o comprar un veh�culo venga a ver a Domingo Peralta.
Soto bragnny
Aug 26, 2023
5
Frank made this process such a smooth ride where I felt confident in my decision. He answered all my questions and allowed me time to think about my purchase which I liked because I didn?t feel rushed or pushed. I will be definitely coming back again and telling my friends. Thank you Frank, you are great!
Samantha Lagham
Aug 26, 2023
5
Orlando did another great job. He always makes sure the work is done quickly. I highly recommend him.
Rhonda Meyer
Aug 26, 2023
5
Took my car is for service just an oil change. Orlando was amazing as always, he sees my car every time I need something. He found a nail in my tire was able to patch me up and get me going on a lunch break. If you need to service your car go see Orlando in the truck building.
Jen
Aug 26, 2023
5
Salesman Frank helped me. He is very knowledgeable and he didn?t pressure me into buying. I felt very comfortable talking to him.
Faith Stryczny
Aug 26, 2023
5
Roberta Biling demonstrated her professionalism and expertise when helping me purchase my new Corolla Cross...I am very grateful for her kindness AND patience and would recommend her to anyone searching for a vehicle. THANK YOU!!
Beth
Aug 26, 2023
5
Super espectacular la atención del señor mouss muchas gracias . THANK YOU, Mouss!!!
Yeni Mendoza
Aug 25, 2023
5
Awesome experience Roberta Billing was so helpful and her knowledge of vehicles was the best I have ever dealt with. We were just planning on looking at models and colors but ending up buying because the price was too good to pass up. Roberta really takes the extra steps for her customers.
Robert Leist
Aug 25, 2023
5
My wife and I enjoyed working with Domingo Peralta in selling Auto Nation our Jeep. We will be recommitting Auto Nation and Doming to pur friends.
Richard Leff
Aug 25, 2023
1
EDIT: Under my review the "General Manager" wrote to apologize and asked me to call them. So I called the number, (which I have since realized is the general number that they advertise right here on Google), and when asked why I was calling I told them about this review and their response. To which the woman said, "Oh that is a automatic response" In other words, no one from management read my review or reached out. It is an algorithm set up to print that message anytime there are only 1 or 2 stars. So I just got off the phone with them and decided to include their lates response of ; "We couldn't care less about you" ----------------------------------------------------------------------------------------- I bought my Prius here a few months ago to get a new tire because I damaged it. The man who spoke to me went to great lengths to try and sell me 4 news tires - that I did not need or want. He literally came back to me three times to try and talk to me about buying 4 tires instead of one. But I refused each time. So I waited and then waited and then waited and I realized that no one that had been waiting with me was there anymore. Everyone was gone. I started looking for my car and it was parked out in the parking lot and it did not seem to be in any sort of line to be taken care of. I went to someone in the garage and asked why my car was not being serviced and he just looked at me and said something like he would take care of it. So 15 minutes later I get a call and my car is done. I pay and leave. When I am driving home I notice the little light that says one of your tires is low is on. They didn't even put air in my tires! I did not write this initially because I was so angry. I am certain that had I bought the entire set of tires my car would have been taken in the right order and I would not have spent my afternoon sitting in the service area reception room. The unprofessionalism here is just astounding. I will make a guess to say that some people involved get a commission for selling new tires and/or maybe other things. That, to me is a really bad business practice and only lends itself to the type of abuse as what I was subjected to. I will never take my car here again and when time comes to buy another car I will find a different dealership. (I used a pseudonym for this review because this company has already proven to me that some of their employees can be vindictive.)
Rhonda Wilson
Aug 25, 2023
5
transaction was fast, didn't have to spend all day there. No pressure sales. staff was friendly and experienced. Very happy with group.
bgrison
Aug 25, 2023
5
Have been very pleased with service and personal they're hasn't been any issues with work that was being performed on my vehicle, it's the 3rd used vehicle that I have gotten from this dealership,.
William Bevan
Aug 25, 2023
5
Car repairs are STRESSFUL and it always seems like a mechanic is trying to overcharge or fix things that are not broken. The staff had a very SPECIAL way of reassuring me and being helpful and professional with me and the end GOAL of GREAT service was met !
Shanita Lane
Aug 25, 2023
5
Neilym Carrion es una espectacular muy agradecido recomendamos a ella muy efeciente
Urba Marichal
Aug 24, 2023
5
Neilym was outstanding and very knowledgeable sales associate. No hassle and very open communication. Please visit Toyota of Fort Myers and ask for Ms. Carrion.
Corey Garraway
Aug 24, 2023
5
Neilym Carrion is an excellent sales consultant. She listened to what we wanted, and showed us the different cars available. Since we wanted a specific color car, she explained us that then we needed to wait for that car. We decided to wait, and during the waiting period, Neilym kept us posted with the latest news about the car. In the meantime, she arranged to give us a rental car. If you want to buy a car, I highly recommend Neilym to assist you all the way!!! Excellent job Neilym!!!
Mireya Rossi
Aug 24, 2023
4
Need free pastries with the free coffee.
C.J.E.Tundra
Aug 24, 2023
5
They have always been very professional and fast and friendly with the service. Dan Dixon is the best, he always takes care of my car and answers any questions or concerns I have.
Betty Greim
Aug 24, 2023
5
Dale was super helpful with the whole buying process. Got me the best deal he could on my trade in and new car. Was a straight shooter with pricing and breaking down all the details about what you?re paying for and what you?re getting. Would definitely buy another car from him!
Caleb Warren
Aug 24, 2023
5
Great place and location. Daniel helped us in a timely manner! Had a few issues with finances but that was kind of our fault and we finally got a good apr with their creditor and a decent warranty with Autonation. If they have the car you want I’d recommend, don’t hesitate to check them out and take one home.
Zachary Dewitte
Aug 23, 2023
1
I will never go there again I had the worst experience this time as ever not only that they ripped me off basically I'm not going into details I just want to say my cabin air filters been changed twice in the last 4 months because they were too stupid to look on the computer to see that I didn't need that. I went in for a $14.95 full synthetic oil change with a coupon they sent walked out paying $ 309. Watch them they will get you!
Sonya Garrison
Aug 23, 2023
1
The service department is by far the worst I've ever experienced. The rest of the people are nice, but because the first 2 years of routine maintenance are included, I have to go here for my oil changes and tire rotations. I've been there 4 times now and all 4 times have been a disaster. This most recent time I spent 3 hours there waiting for my car to be done. I had an appointment for 9:10AM. I arrived at 9AM and left at 12PM. The the employees in the service department don't even care. They're all rude and none are apologetic. Update 8/23/23 - I just used my last "included" oil change and tire rotation and I can now say they were just as rude and just as slow and just as inconsiderate every single time. I asked why we have to make an appointment if we have to wait for 2 or 3 hours regardless. He said, "an appointment just gets you in the door. That doesn't mean your car will get done then." I will never EVER buy from here again because obviously this dealership doesn't give a rip about you AFTER you buy their car.
Michelle King
Aug 23, 2023
5
Extremely Happy with Both service advisors, Shantae and Nicholas were very knowledgeable, Professional and Helpful. Took time to explain thoroughly what was wrong to our vehicle and once fixed explained what was done. We're very happy with the pricing and the services done.
Kat Tatis
Aug 23, 2023
1
Anthony Jones was the nicest man to deal with while purchasing a car Very helpful and patient If I ever need a new car in the future I would go to Toyota Auto Nation in Fort Myers You won’t be sorry if you go there for your next vehicle Would not recommend Toyota service! Wish I could give 0 stars. They do not even deserve 1 star
Jeanne Marie
Aug 23, 2023
5
Lisa made selling my car fast and simple. She was great
Anne Thomas
Aug 23, 2023
1
Not happy with the quality of the service I received. It alsoTook too long even though I had an app.
Disappointed
Aug 23, 2023
1
advisor wasnt nice customer are important and they deserve respect
nyvia lamela
Aug 22, 2023
1
Muy mal me trataron,fui por un mantenimiento y no fui bien atendido,mi llanta tenía un tornillo y querían que pagará una llanta en 256 dólares y como dije que no me atendieron peor y cuando salí con mi carro me le dejaron la luz de mantenimiento encendido,no se realmente como trabajan es lamentable que sucedan estas cosas uno compra un carro nuevo y cuando lo lleva a mantenimiento programado recibe está mala atención,es muy lamentable que suceda esto con un servicio de una marca tan reconocida como Toyota.Sin palabras
Orlando Frometa
Aug 22, 2023
3
I had to keep calling bout my vehicle I had rental car the paperwork was not completed when I went and picked up the rental, very unorganized staff, I was then trying to be charged for the rental when I dropped it off!!! I called several times making sure the rental was covered very unorganized staff members
Nikki Nelms-Rogers
Aug 22, 2023
5
Logan was very helpful!!! I recently bought a Camry and he was the most helpful sale associate I’ve dealt with. From beginning to end, Logan was there to help with the entire process. I will only continue to come to Autonation Fort Myers for all my car needs.
Jack Rafacz
Aug 22, 2023
5
Excellent staff. Daniel Rodriguez and Hunter were very attentive and helped me get my new car. I started talking by phone and email and finish the purchase in person, when I headed down to Fort Myers. Although the APR increased a bit from what we discussed by phone and e-mail, I still bought the car.
Eduardo Calixto Soares
Aug 22, 2023
5
I had Anthony work with me on my Toyota Avalon. I had a nail in my tire and Firestone said I needed all new tires. Anthony told me that my tires are new and that I didn’t need new tires and they fixed the damaged tire. I LOVE Toyota and auto nation. They always take good care of me!
Bonnie Waldschmidt
Aug 22, 2023
2
The process was slow with negotiations but we finally reached a price. This was a cash deal so I had to go to the bank for my title and cashier check. The worst thing was when the car was turned over to me it had Rubber All Weather matts instead of carpet matts as I always received. These matts look ugly and should only be put in a work truck. No one asked me if I wanted Rubber All Weather Matts. It makes the whole car look cheap. So ask before you seal a deal about matts, I never thought I had to ask what kind of matts I would receive since I always got carpet matts. This is our 9th. Toyota. Purchased from: Auto Nation Toyota Fort Myers, Fl.
Sandismad
Aug 22, 2023
5
I have ben having my car serviced autonation since i bought it. dan dixon tells me what i need, then delivers it promptly. Can't ask for better service..
PATDORA
Aug 22, 2023
5
Neilym Carrion was an amazing sales consultant! I am so blessed to have had her help me throughout the process of purchasing my new vehicle! She made everything stress free and super easy. She was such a great help and I recommend her to any one who’s looking to purchase a vehicle. Her honesty and personality helped me make my decision thank you to her and Toyota!
Nancy Narez
Aug 21, 2023
5
Louis was our salesmen! Listened to our needs and wants. Was not pushy or overwhelming. Helped us find exactly what we were looking for. And finance helped us get the deal we wanted.
Amanda Custer
Aug 21, 2023
5
Arrived a little early for our service appointment. Checked in immediately. Service work completed early!
Skid Demon
Aug 21, 2023
5
Neilym Carri�n fue maravilloso me encanto sobre todo el trato me sent� muy c�moda fue excelente gracias por acompa�arme en algo tan importante para mi ,gracias gracias gracias 10000mil gracias
Martinez
Aug 21, 2023
1
Be very careful with dealership. The more I think about it the finance department is very shady. They will make changes to your contract without approving with you and hoping you don't notice. I have excellent credit and somehow ended up with a 9.75% interest rate. I guess I should have did some checking around before I bought from this dealer.
Roger Bachman
Aug 20, 2023
5
A great, and surprising, experience at Auto Nation Toyota in Fort Myers this weekend! Although I had intentions of buying another sedan, our salesman, Logan Beuning, took the time to ask some sage questions based on my needs. After test driving several vehicles, I found the "perfect fit" with a Corolla Cross XLE. Many thanks to Logan Beuning in Sales and Peter Dombrowski in Finance for a thoughtful and speedy process in getting my new Toyota!
Mark Odell
Aug 20, 2023
5
Mouse took very good care of us. Great service.
Michael Trella
Aug 19, 2023
5
Dan was my service advisor and he did a fine job. We did a tire rotation, multi-point inspection, and a brake fluid. Great job to all the service team.
ThomasM
Aug 19, 2023
5
Special thanks to Roberta & Wes for helping us choose a vehicle, but even more for helping us through the finances, insurance etc. So grateful.
Missbarb
Aug 19, 2023
5
Special thanks to Roberta & Wes for helping us choose a vehicle, but even more for helping us through the finances, insurance etc. So grateful.
Barbara Reising
Aug 19, 2023
5
I had a great experience purchasing a car. She was able to find me a vehicle that suited my needs
Adia hernandez
Aug 19, 2023
5
Frank and team made my very stressful experience dealing with a total loss extremely simple. Not only did he work hard to assist my spouse on her total loss, they found an amazing deal for my other trade in. Thank you Frank for your hard work and dedication!
Jordan Lugo
Aug 18, 2023
5
We had our RAV4 90.000 mile service done. Shelly is our service advisor and made sure that everything was checked and and fully safe.
John Chandley
Aug 18, 2023
5
My overall recommendation for Auto Nation is as good as all dealers are. Great service on our four Toyota vehicles. We do breakes ourselves.
William T Genter
Aug 18, 2023
5
Had such a great experience with Frank and Mike!! Frank explained everything very well and made us feel comfortable throughout the whole process. We had another deal somewhere else and decided to move forward with Toyota instead from our experience! No regrets. Go see him!!
Michaela Clifford
Aug 18, 2023
5
My experience in buying my Toyota 4Runner was fabulous. Make sure you check out salesman, Joey San, Juan he’s the man!
Gitana Gibson
Aug 18, 2023
5
The customer service from Seth and Hunter. They made the deal quick and easy and they even called my auto loan bank and took the time to talk to them about my auto loan. These two went above and beyond to help me
Logan Jones
Aug 18, 2023
5
Joey was very knowledgeable and professional. I would definitely Recommend him to everyone
james
Aug 18, 2023
5
Frank was amazing and made us feel so comfortable throughout the buying process. They did whatever they could to get us the best deal possible for us and was very informative. We are so thankful and would recommend any friend to come here!
Michaela Clifford
Aug 18, 2023
1
Went for an oil change. Received a hard up sell. Oil change was $90, tire rotation $40. Both outrageous prices. Requested tire pressure to be checked. Not done. Hard sell for new battery with use of scare tactics. ?Could die by tomorrow? I was told. Will never return for any reason and will inform any one who asks about my experience.
David Greenberg
Aug 18, 2023
5
My salesperson was Lisa Campion... Very professional and knowledgeable and the purchase of my vehicle went very smooth. From start to finish I was impressed better than most dealerships I have dealt with in the past including finance manager Hunter... Definitely would recommend AutoNation fort Myers
greg oskoian
Aug 17, 2023
1
1. I have repeatedly asked them to update my contact phone number and they still call the wrong number so I didn't know when my car was ready. 2. When I did pick up the car the person was out to lunch and I had to track down someone/anyone to release the car to me. 3. After leaving dealership, both my low washer fluid and low air lights were on - how did they miss that??? I was there for an oil change/tire rotation! 4. This, along with the $117 I was charged a month after Ian for a simple tire patch, which was just 2 months after buying the car for $40k contribute to why I try to avoid using this dealership - they have a pretty short memory of our 24 years of our prior patronage.
Jim & Maura MacHilliard
Aug 17, 2023
5
Great customer service from Donovan.
Jackson Schultz
Aug 17, 2023
5
Neilym Carrion . Very good 👍 Nos recomendaron a ella y quedamos super fascinado satisfecho del servicio que nos brindó realmente recomendamos AutoNation Toyota fort Myers . Junto con la manager Yeny super profesional . Gracias .
Rafael Hernandez
Aug 17, 2023
3
service this visit was slow and a little incomplete (with wiper blades).
Andyrobel
Aug 17, 2023
5
My daughter has had Autonation service her Corolla since she moved to Ft Meyers. She had great experiences with them from oil changes to questions with service codes and tires.
David Nudd
Aug 17, 2023
1
Not great at all was no help to fixing my issues from a vehicle I bought already messed up from them that they can’t fix.
joseph Spencer
Aug 16, 2023
5
Had leaking tire, In and out quickly.
brenda edwards
Aug 16, 2023
5
Customer service was so good to me and efficient
Orlyn Gurdial
Aug 16, 2023
2
We purchased a "new to us" Toyota in June and wanted to have a Toyota dealer do the oil change. Made appointment online. It was very easy and convenient to do. There was a service special that said the oil change was $74.95 so it was comparable to other places. Check in was very easy and then waiting room was spacious and clean. As I was waiting, they sent me texts with the status of the oil change. They also tried to sell me new filters (engine and cabin air)) that didn't look like they needed changed. I arrived at 7:10am and didn't leave until 8:50am. I didn't expect to be there for almost two hours just for an oil change. Especially first thing in the morning. When I went to pay, it was $113. I questioned that amount as it was much higher than the listed cost online. I was informed that it was because my car needed an extra quart of oil and there were shop supplies. The special online does say "6 quarts of oil" are included. After confirming this, I called the location. I was told the service manager would call me back to discuss the amount. I never got a call back. Pros: easy appointment making, clean facility, easy check in. Cons: long wait time, higher than advertised cost, disregard of concerns with management, don't feel valued as a customer.
Nancy Canul
Aug 16, 2023
5
I went there for an oil change and rotate my tires, the service advisor was very professional and kind.
Karla Pacheco
Aug 16, 2023
5
Grata experiencia al momento de realizar la solicitud de la adquisición del vehículo, los vendedores nos atendieron excelente dándonos una variedad de opciones para elegir el vehículo, al momento de seleccionar el vehículo el proceso del crédito fue rápido y razonable para las expectativas que se tenían. Agradecido por su atención y colaboración.
Hugo Travez
Aug 16, 2023
5
Neilym Carrión exelente servicio nos brindó súper profesional la recomiendo nos ayudó a encontrar un buen deal y el sr. Keith Camilo nos ayudo a encontrar el buen financiamiento también gracias .
Abraham Lau Gutierrez Pastor
Aug 16, 2023
1
quoted maintenance charge was $301. Bill was $390! Sales tax was $18. Misc charge was $72. Svc advisor couldn't or wouldn't list items making up misc. Services management left @ 4pm along with car wash people. Got bill reduced to under $360. Paid bill but still am unhappy.
papadoc
Aug 16, 2023
2
I have appointment at 10:00, it took 4 hrs to do a oil change. That is ridiculous.
SoniaBar
Aug 16, 2023
5
Service advisor was very friendly. Service was great
Satisfied
Aug 16, 2023
2
The advisor was super nice but couldn’t afford the repair that I felt should have been covered by Toyota with the brake booster and accumulator
Prius owner
Aug 15, 2023
5
Attendant and other staff members were polite and courteous
Rosa Muchovej
Aug 14, 2023
5
Had Toyota install new brakes and oil change on my truck. Two days prior had new tires put on truck from a different shop (not Toyota). Truck had bad vibration after new tires installed. Toyota went above and beyond and resolved vibration by balancing Tires when they were to simply replace brakes and oil. They did an excellent job on my truck and very professional.
Randy Rile
Aug 14, 2023
5
Although my vehicle repair took all day, Charlie Givens was open and honest about the process. He arranged for Brenda to transport me home and back to the dealership later. Both of these employees went above and beyond to make the day-long process more bearable. Charlie explained the issue with my vehicle very well. In the end, my Highlander is running like new!
Hope Winebrenner
Aug 14, 2023
5
Fanny and the rest of the staff were really great and went beyond in all respects. Great service!
Hal Nicholas
Aug 14, 2023
5
Came for service and didn't have to wait. Donovan was very helpful. This was the fastest service I have ever received. Thank you!
Diane CR
Aug 14, 2023
5
Michael London was very courteous and helpful! Thank you
Angela T Lipes
Aug 14, 2023
5
Great service..Friendly smile.
Japers2
Aug 14, 2023
5
The dealership was focused on customer satisfaction throughout the entire car buying process.
Douglas
Aug 14, 2023
5
Came for service and didn't have to wait. Donovan was very helpful. This was the fastest service I have ever received. Thank you!
DC RODRIGUEZ
Aug 14, 2023
3
Tech said brakes were 6mm around, but last two times I had my oil changed the advisor told me next time we need two do back brakes.
Leslie Payton
Aug 14, 2023
5
Frank has done a fantastic job. He helped my sister finding her dream car.
Olga Nelson
Aug 12, 2023
5
Profesional
Angel E Zambrano
Aug 12, 2023
5
Excelencia
jose ramon ortiz rodriguez
Aug 11, 2023
1
Mr Robbie (sp), was argumentative and extremely poor listener.If I don’t hear back from you, I am going to a different dealer.
Syed Dara
Aug 11, 2023
3
Very hospitable , slightly unorganized the staff fumbled my appointment, but things happen.
S Cunni
Aug 11, 2023
5
Neilym carrion she doing excelente work for my new 4Runner 2023 I so happy thank AutoNation Toyota Fort Myers .
Rodina Carmona
Aug 11, 2023
5
Wonderful help, especially Maria Cacique of Sales and Leasing. Although busy, she took a little time to program my iPhone to my car. Now when i use Seri to go places, I can now see where I’m going on the dash and get step-by-step verbal instructions for traveling. This saves me time and makes my trips safer. Thanks, Maria!
Linda Kutney
Aug 11, 2023
5
AutoNation is a Great place to do business with, excellent customer service. Worked with Steve and he answered all my questions. Will definitely come back again. Would highly recommend!!!
Allan Barahona
Aug 11, 2023
4
Service okay,
A Smith
Aug 11, 2023
5
Outstanding customer service…..⭐️⭐️⭐️⭐️⭐️
Maggie Cacci
Aug 11, 2023
5
Great job helping my son buy buy first car. They were patient and showed us several options and helped us make the best decision.
Becky Newkirk Guttery
Aug 11, 2023
5
I needed to go in for my tires to be rotated. I had an 8:30 appointment and was out of there a little after 10:00. After looking at the reviews before my appointment, I was concerned that I would be there a few hours. I was pleased with the service.
pn090755
Aug 11, 2023
5
Donavan was great , well communicate with me and explain everything he was great.
Marie P
Aug 11, 2023
5
Wonderful service agent Kept me informed thru the whole wait time
Jacqueline
Aug 11, 2023
5
It was a smooth process from start to finish. Antonio was friendly, knowledgeable and a pleasure to work with. There were no surprises with the vehicle condition and price. I highly recommend Auto Nation and Antonio for your car purchase.
Fabbri1
Aug 11, 2023
5
My salesman was Michael Cardoza! We had a great experience here because of him. He was very honest with us and patient. He helped us find the SUV of our dreams for our little family. All while helping us save money. I truly appreciate his help and attention to detail. Thank you Michael!
Christynben
Aug 11, 2023
5
Once again, Donovan made things go smoothly ! I was kept in the loop on when it would be completed, I was called and texted to let me know it was fine . I was shown how to use it before I left. I definitely will recommend auto nation Toyota to my friends . 😎
Candace
Aug 11, 2023
5
Donovan Moss, our Service Rep, could not have been more attentive. He kept me informed, the car was serviced and ready as promised and he reviewed in detail what maintenance was completed on my car. The service I've received at Auto Nation over the years is the reason why we keep buying our Toyota's there.
Toni Olsen
Aug 11, 2023
5
Amazing job from the whole team, shout out to Christian, Patrick and Kai they were great, honestly walk inside the building 99% sure I was not walking out with a new care, and they did everything possible for me to walk out with a 0 miles, awesome job awesome team, can't even describe how amazing my experience was, you guys rock!!
carlos colina
Aug 10, 2023
5
For the experience that I had at Autonation Toyota I must say I was pretty surprised. Mr. Orlando and his team was the perfect combo I needed. Orlando was patient and kept me in the loop of the desired vehicle. As a matter of fact, the price happened to drop and he kept me in the loop of that as well. Ms Fanny was perfect. Very hospitable as we waited to drive off. My son and I adore our Buick Envision. I honestly don’t have any regrets with Auto Nation even down to the finance dept. They truly took care of me and handled everything within the budget provided. Thank you again! They’re family now not just salesmen. 💯
R Louis
Aug 10, 2023
5
Very professional team. Had a recall on my Corolla airbag and I was extremely happy. Thank you
Michael Furlan
Aug 10, 2023
5
It's a good service thank you for help us
Judith Bravo
Aug 10, 2023
5
Kayman is wonderful. Sold me my first brand new car!
Destiny Flannery
Aug 10, 2023
5
Best service ever! In on time and out on time! Very personal and explain everything that needed to be done and the cost! Even brought my car up to me!
HelenWest
Aug 10, 2023
5
My service appointment was handled as well as possible. The sevice was fast, efficient and handled in a professional manner. The sevice advisor kept me well informed and made sure that all my questions were answered.
Sanford Tannenbaum
Aug 10, 2023
5
Good experience, no issues. Upon arrival, it?s unclear where to go for check-in and pick-up/cashier (need better signage or direction).
J. Curtis
Aug 10, 2023
5
I took our Toyota Highlander in for a service and start/stop failure message on the dash. It was a very good experience in getting our car repaired and Mark (Service Writer) was very professional and went above and beyond communicating and making sure everything was explained and completed.
KIRK “KNLHAWORTH” Haworth
Aug 9, 2023
5
Outstanding customer service.😀
Ernie L. Arao
Aug 9, 2023
5
Absolutely the Best...Service Rep Shelly Krogman is the best we ever had. She's quick, can multi-task, very knowledgeable.
RonaldG
Aug 9, 2023
5
Excellent service technician Orlando Quinones - also have him do the work on our two Totoyotas purchased there! Also excelent sales & any problems handeled by salesman Scott Hickman!
Nightwarbler
Aug 9, 2023
5
Go see Michael London if you need help getting into a new car! He was very helpful, pleasant and patient with me while I made my decision. Thank you!!
b
Aug 8, 2023
5
Great service and very nice people. They spent the time needed to anwser all my questions. It hard to find someone to do that now days.
Wesley Cattanach
Aug 8, 2023
5
Everyone was great. No high pressure sales here. Made me feel comfortable!
Tammy Rensel
Aug 8, 2023
5
Worked great with us. Very accommodating. Great experience!
Randy Rensel
Aug 8, 2023
5
I came in to sell my truck and Roberta Billings was the person to help me through the process. She made the whole process pleasant and stress free. With her bright smile and friendly personally made working with her a true pleasure.
Neil Hart
Aug 8, 2023
5
I was from out of town when I experienced difficulties with my car. Dealing with AutoNation Toyota in Fort Myers was a 10 star experience. I have been in the auto industry for 30 years and Shevanie is one of the best advisors I have dealt with and Deans workmanship is next to none. The repair was clean and professional and Shevanies customer service was great. Thank You AutoNation Toyota.
Laz Koits
Aug 8, 2023
5
I was there to sell my truck. They gave me a good offer and I get my check right there in like an hour. Geraldine has a great costumer service.
Juan Carlos Castillo
Aug 8, 2023
1
Horrible experience, took a year to begin to help me. No one will take their warranties because they owe everyone money.
Vana Cheney
Aug 8, 2023
5
50000 mile oil change. Tailgate making grinding noise, question whether strut replacement covered by warranty. The service tech made multiple calls to Toyota Warranty department to determine if replacement covered under warranty. After 3.5 hours of no response, he finally got an answer, yes it is covered.
Yodamak
Aug 8, 2023
5
Roberta Billing has helped us many times buying and selling cars. She has always done a very good job.
Kenneth W
Aug 8, 2023
5
I've been using autonation for over a decade, I never have to worry about my automobiles. I've purchased Tundras, Camerys, and Tacomas all from autonation. From sales to service they have always been the best. April 2022 I was caught in a hail storm, broken windshield and over 400 dents in my Tacoma, one week and they returned it like new.
Joseph Thomas
Aug 8, 2023
5
I've been using auto nation for over a decade, I never have to worry about my automobiles.
Joseph Thomas
Aug 7, 2023
5
Quick service compare to other Toyota.
Ducles Abellard
Aug 7, 2023
5
Donovan did an awesome job of turning an issue into a non issue! He kept me advised while I was waiting and then offered me a multitude of options to clear up my problem. He’s a keeper !!! 😎
Candace Kelley
Aug 7, 2023
5
Neilym Carrión nos ha dado un excelente servicio muy profesional . Estoy muy feliz por mi Corolla 2023 . Les recomiendo AutoNation Toyota . Y por supuesto a Neilym y Keith Camioño .
Yakeline Salcedo
Aug 7, 2023
5
Honest and respectful. Thorough explanation of necessary service and cost
Mekminek
Aug 7, 2023
5
I was recently in for my first time ever for service on my vehicle. From the moment I arrived and stepped out of my car Shelley was asking if I was their for an appointment and if so she will be happy helping me out with it. I understand I was only having an oil change but at the end she let me know I needed new brakes all around and even researched what parts I needed as they would be able to do the work even with it being a Lexus. I was so pleased with the experience I will be bringing it back for the work and also having my parents schedule a complete brake pad service on their 2019 4Runner the last dealership said is needed during the next oil change is scheduled. Looking forward to the future of always servicing through Shelley at Autonation Toyota Fort Myers
Trey A
Aug 6, 2023
5
Went in for 5000 mile check and a tire that was losing air very slowly. Just moved from Idaho and very pleased with quick service even though very busy. Nice to have available near where we live. Found a nail in tire and resolved my problem.
Robert Holland
Aug 6, 2023
4
Overall a good experience. I wish they kept the customer more informed thru the whole process; my car took a month to arrive. Too much pressure selling extended warranty.
Juan Henao
Aug 6, 2023
5
Excelente Atención!! Rosa Rodríguez Scott Boschert KeithCamiolo Gracias por su Ayuda !!
Maria Fernanda Chavez
Aug 6, 2023
5
Great experience love auto Nation Toyota very friendly and courteous excellent customer service
Kayman Singh
Aug 6, 2023
5
Excelente servicio al cliente, una ayuda extraordinaria para ayudarnos a calificar para nuestra compra!! Gracias a Rosa Rodríguez Scott Boschert y Keith Camilo 100% Recomendados!!
Maria Chavez
Aug 6, 2023
1
I normally do not do reviews, but I had to on this one. I had an appointment at 8:30 because my headlights did not work. I dropped the car off and went to breakfast. At 9:45, I got a call telling me the issue was the bulbs and asked about other repair recommendations. I declined for any additional work to be done and asked how long it would be for my car to be done. I was told 30 minutes. I arrived back at 10:45. My car wasn't even started on yet, due to waiting on parts. Shantel, who was fantastic, went and got the bulbs herself to give to the mechanic. By 11:00 my car was done. I was charged $137 for 2 headlight bulbs that took less than 15 minutes to put in. HIGHWAY ROBBERY!!!!!!!!!!!!!!!!!!!! And 2 1/2 hours from the time I dropped my car off until it was ready. I will NEVER take my car back to this establishment again.
Debbi H.
Aug 6, 2023
5
I got my car in January so I haven?t been too much but the times I?ve gone it?s been fantastic. This very last time I went mister Anthony Jane attended to me with class and exemplary customer service. I went in, explained what I needed, he did his thing and gave me an accurate wait time. The trip was pleasant. Customer service phenomenal.
Anthony Perez
Aug 6, 2023
5
Professional and friendly atmosphere. Our sales representative, John Clark, was very communicative, helpful, courteous and great to work with. The financing team was helpful. Overall a great experience to purchase a new van for our family! Just be prepared to spend some time there doing the paperwork. I think they were as efficient as they were able but it just takes awhile.
Rebecca Cray
Aug 5, 2023
1
The manager, the service and the mechanics only make you a lot of money. They don't give you another option to fix your car, period. You have to go to another place to solve the problem of your car and to continue giving more money because Toyota Service tells you that it is not their problem!
Lucca Ismond
Aug 5, 2023
5
Excelente atención de Carlos garcia
Juan
Aug 5, 2023
5
Anthony Jones helped us so much in getting our Tacoma 2023! He came out and helped us see it inside and test drive it. Really recommend him fast and easy!
Jessica Castro
Aug 5, 2023
5
Thank you. Great experience. Roberta Billing was very Nice, friendly, and knowledgeable.
Jeffcar
Aug 5, 2023
5
Experience with Roberta Billing has been outstanding she is knowledgeable polite and wants to do the best for us. We will be back
Tom Cox
Aug 5, 2023
5
Shot out at our sales man Kendi And our F&I Orlando Torres who makes our experience super easy once again thank you
Rafael Mulet
Aug 5, 2023
5
Gillian Carter was exceptional. She went above and beyond to take care of me and my Tacoma. She is full of integrity and keeps her word. Thank you for your wonderful customer service!! Ily Lopez
Guillermo Ortiz
Aug 5, 2023
5
Antionio helped me through the whole car buying process and made it simple and easy very nice staff highly recommend
Adrian Kim
Aug 4, 2023
5
Everyone involved was super helpful and got me through all my questions
Nick W_
Aug 4, 2023
5
Anthony and Hunter were extremely helpful in assisting us with our lease buyout. I would highly recommend AutoNation for any car needs.
Linda camp
Aug 4, 2023
5
Great experience, straight to the point very smooth transaction.
William Porras Dominguez
Aug 4, 2023
5
This is my fifth toyota from this dealership and it has always been a pleasurable experience. Our salesman, Justin, was most helpful, knowledgeable and professional...especially for only being there for 1 month and being 21 years old!
Patricia Aulls
Aug 4, 2023
3
I had 2 problems they fixed one of the problems still waiting on the second one
John clark
Aug 4, 2023
5
Donavan was my rep and helped make everything move smoothly
Ted Meredith
Aug 3, 2023
5
A great service experience. Nick my advisor greeted me promptly, listened to my concerns, updated me on the progress and I was out in the allotted time.
Rita Pociask
Aug 3, 2023
4
Everyone was very nice and professional. Love they washed the car and really took car of my car Just didn't like waiting 2 plus hours Had a 10am appointment Arrived early .Wasn't given my car until noon.
Mary Bartoshuk
Aug 3, 2023
5
A great service experience. Nick my advisor greeted me promptly, listened to my concerns, updated me on the progress and I was out in the allotted time.
Wrigley
Aug 3, 2023
1
Horrible waited 3 hours... Tried to sell me everything bought 4 runner 2021 with 20,000 plus miles ....Obviously they did do all these maintenance checks when I bought the car ....change brake fluid flush carburetor flush engine... change cabin filter... Had 250 credit that I paid for did not even tell how much it cost for tire rotation oil change...
Rob3457
Aug 3, 2023
5
Great experience. Service Tech Donovan was very professional and pleasant to speak to.
Patricia
Aug 3, 2023
5
Courtesy was great Michelle kept me informed of what I was having done and excellent speed with my vehicle
Denae p
Aug 3, 2023
1
All your company cares about is commission. Never will I ever come back. There was nothing wrong with my car after taking it another repairman. Since you became auto nation it?s is like flying allegiant. You?re lucky if they get it right.
Lynn Leone
Aug 3, 2023
5
A great service today. Donovan Modd is an asset to this company. He is thorough and very helpful. I am pleased with how he welcomes me as a client and also the top service he gives. A hardworking and dedicated person. I would recommend anyone to him, to assure them that they are in good hands.
Barvel
Aug 3, 2023
5
Daniel R. was our salesperson and he understood what we were looking for and we purchased our car that day.
Gail Spratt
Aug 2, 2023
5
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Barbosa Sweetie Tatiana
Aug 2, 2023
5
Had to get tinting done for windshield as the dealer I bought car from did not provide. Service tech took car and work was done in less than 30 minutes including payment. Service rep was great and helped me figure out how to use remote start with key fob.
Raul Pedraja
Aug 2, 2023
5
We have always loved shopping with Roberta for our family's vehicles for over 17 years. She was able to find a used car within our standards and budget on a short notice and ensured our experience was smooth.
Amanda
Aug 2, 2023
5
It took a while to get it straight, but it was done. Mecanic job was a little sloppy left my car dirty and full a oil all around but Maneger and and Anthony made up for it.
Anthony
Aug 1, 2023
5
Service was good and I did not have to wait over 2 hours this trip
Carl Carvalho
Aug 1, 2023
5
The service was very good, and the people were friendly.
Jack Johnson
Jul 31, 2023
3
Between parts dept and a new service writer I am extremely disappointed in auto nation truck service center. Service sept was not informed I was having a part installed from may 23, 2023. Person checking me in to service did not post it on work order slip. 3 hrs later an hr install took 3 hrs. Service writer should have informed service manager and I should have been able to speak with him. Auto nation is not the best service center!
Crafttjane
Jul 30, 2023
5
Roberta Billings was very courteous kind and the staff was treated me well and excellent person. Thank you.
David coleman
Jul 30, 2023
5
Was a real pleasure purchasing the Rav4 from autonation..I truly believe our salesman Blair Rosko has our best interest at heart.. Blair went above and beyond for us..He is a extremely knowledgeable person, very nice to buy from him
Alan Steele
Jul 30, 2023
5
very attentive...kept to schedule and up dated me during the process
blairroskow
Jul 29, 2023
5
It was a great experience and the representative Ezequiel (Zeke) made it all so easy and friendly that we definitely will return for our second vehicle. Great Team!
Patricia Pedrezzetti
Jul 29, 2023
5
Son los mejores sin duda una atenci�n �nica simpre quieren ayudarte para que sea lo mejor para ti
Lazaro Rosales Melendez
Jul 29, 2023
4
They always do a really good job. But they forgot to inflate my tires to the proper psi (32/33). Even though I mentioned that.
James E Leute
Jul 28, 2023
5
Came in for an emergency AC repair. Was taken in quickly without an appointment and repairs completed in a very timely fashion. Thanks Nick
FishCaptain
Jul 28, 2023
5
El servicio muy bueno y muy buena atenci�n. Me mantenian al tanto del servicio. Gracias!!!!
Eidy Cayamo
Jul 28, 2023
1
You need a better technician , 5 times trying to fix the same problem spent my money and gas to come back to the dealer , at the end they fixed but I let with a new one, no come back to these place anymore, supposed to have the best mechanic ?. ?
Alexander Alfonso
Jul 28, 2023
5
Customer service is always as good as it gets. My service tech, Nicholas, always knows my name, recognizes me on sight and is helpful, courteous, explains everything perfectly and knowledgable.
James Stewart
Jul 27, 2023
5
My service advisor Shelley Krogmann is always pleasant to deal with and always makes sure the car is taken great care of.
Harold Keith
Jul 27, 2023
5
Friendly knowledgeable personnel
Millie Perez
Jul 26, 2023
5
I highly recommend AutoNation Toyota. Our salesperson Anthony Jones was friendly, professional, and easy to talk to.
Dalila Brito
Jul 26, 2023
5
Anthony is great. He got the job completed. My replacement radio was ordered, came in and repaired in a timely manner.
Marilyn
Jul 26, 2023
2
Asked for two things, put air in a tire and do an oil change...they came close to doing what was requested.
Jester44
Jul 26, 2023
5
Brought in a 2019 4Runner with issues of not starting at random times. Daniel Salazar was my service advisor. He checked all past work that Auto Nation had done on the vehicle (we bought t there in 2020), zand told me he would have it checked but since the battery was weak at the last service, which I already knew, it might be that. It was, the battery was replaced and the vehicle is back in great running condition.
AlanHenry
Jul 26, 2023
5
Dan was my advisor and he was so helpful . He even took out the tires from my trunk and even loaded them back up when the service was completed. He updated me with every step and was so courteous . He made my entire process so smooth .
Sharmaine Blake
Jul 26, 2023
5
My situation was different, and complex, but Neilym and Carlos truly came through for me in my vehicle financing. They worked tirelessly to obtain results and I am sincerely grateful. I wholeheartedly recommend AutoNation and will return for my next purchase. Thank you for your hard work!
Esmeralda San Andres
Jul 25, 2023
3
I understand the no haggle pricing but a $4000+ low ball on my trade was not cool. I was offended and considered not even purchasing their vehicle. The young salesman was super nice and honest, it was the finance department. We ended up purchasing and are very pleased with the ultimate deal, they came up $4000 on my trade and we financed with USAA.
Cadillac20
Jul 25, 2023
5
Very good service always come back siempre hago mis mantenimientos aqu� y he comprado carros con ellos son los mejores
Maykel Acosta
Jul 25, 2023
5
Good services, I recommend Mike he game a good customer services,
Ruth Lacayo
Jul 24, 2023
5
I promised that I'm going to testify if my trading was successful' It takes so much time and effort to know the right Trade expert to win trade, After all my research I came in contact with her and I've learned a lot, I'm so impressed with the profit she helped me made, Making $10,750 out of $1000 was a whole lot of profit for me, What I love about her is consistency, she's awesome. Reach out to her for the best forex trading result. Contact her via Email, barbaraderek3@gmail.com
Farouk Benjamin
Jul 24, 2023
1
There was fees added to my loan that i was not aware of 1. vehicle protection plan $2370 2.hope scholarship $105 3. vehicle care protection plan $165
RICHARD
Jul 24, 2023
5
Excellent, she was very helpful
Matthew
Jul 24, 2023
5
Very professional and well organized.
Allan Weiner
Jul 24, 2023
5
Shelly Krogmann and Anthony Jane were my service writers as I brought my Camry & FJ in for service on 2 different days. They are both knowledgeable straight forward servive writers . I highly recommend using Ahelly at Truck service and Anthony at car service. I dropped my car off both times in the morning and they were ready when promised in the afternoon no surprises.
Roberta Billing
Jul 24, 2023
5
Kai, went out of his way to make sure we drove out in a new 2023 Camry!! Not only that, but his personality was amazing!! He really cares, and we will recommend our friends to you. Everyone at this dealership honestly cares about your well being. Thank You again. Thank you, Scott & Flori Cobb ?
Flori Cobb
Jul 24, 2023
5
I went to Toyota today to purchase a new car for my wife and met the most amazing car salesman ever Anthony Jones. I highly recommend Autonation Toyota of Ft.Myers
Calderon
Jul 24, 2023
5
Anthony Jones was great from the time we got to the dealership he was there from the beginning to the end of the whole sale super
Hilda-alicea
Jul 23, 2023
5
Joe was very helpful and have a lot of patience with me and my husband.
Marceline Saint Julis
Jul 23, 2023
5
Great experience! Michael Cardoza was a great salesperson who knew his product and helped get me a great deal! Kai in finance was super helpful in securing financing as well! I will recommend!
Jorge Nunez
Jul 23, 2023
5
My experience with automation is always good. Kind and courteous and helpful.
Joan Regnier
Jul 23, 2023
1
Totally disappointed with the experience. Tire light is still on? service department was informed of this. Quote for 4 new tires was $1500!
Gwynne Timmerman
Jul 23, 2023
5
Excellent service and sales, very friendly and easy to work with, I highly recommend this dealer
Fitz H. Mclymont
Jul 23, 2023
5
Neilyn Carrión is a great sale women and Yenny, the manager they both gave me a great deal with my two beautiful Toyota’s I high recommend this two lady’s for future purchase of your car
Hector Romero
Jul 22, 2023
4
Very friendly staff. Took a little long to agree on price. We found common ground which made the sale possible. Came away with a positive conclusion. Would buy from them again!
Donald Bruckart
Jul 22, 2023
1
Went to AutoNation today ready to make a purchase. First they could not find the keys to the vehicle that we wanted. We were told if we put a deposit down they would hold the vehicle that we couldn't even get in to test drive because nobody at the dealership could locate any keys to the vehicle. Waited for our salesman Daniel to find the keys for about 15 minutes. He came out to tell us the keys could not be found. He assured us that if we came back on Tuesday we would have the keys and make the deal. We left the dealership and within 10 minutes of leaving he texted us to say an employee was purchasing this vehicle. Very unprofessional and wasted 2.5 hours of our time. Worst experience we have had trying to purchase a Toyota.
Danielle Dimakarakos
Jul 21, 2023
5
on-time and well done
autonation
Jul 21, 2023
5
Frank was very helpful and friendly. He explained every step and made us feel comfortable. He was very accommodating and patient.
JoseNieves
Jul 21, 2023
5
Me atendieron buen y satisfactorio
JohnZea
Jul 21, 2023
5
Anthony Jones was super helpful and super kind. He helped us out a lot for buying our car and gave us all the tips, tricks, and specs! He was super thorough and detailed. The woman Fanny was kind of mean, if Anthony wasn?t here with us we wouldn?t have bought our car! We really appreciate his service at Autonation Toyota Fort Myers.
Smantha Garcia
Jul 20, 2023
5
Excelente lugar para adquirir un veh�culo. Buena atenci�n y colaboraci�n en el proceso.
Jhon Florez Barrera
Jul 20, 2023
5
Very courteous and a very clean environment in the waiting area. They needed a part to complete the job which they didn't have, so they supplied me with a loaner vehicle to get to/from my home. The job was completed around noon the next day. All in all, a very pleasant experience.
oleyjrjr
Jul 19, 2023
5
Shevonie is the biggest asset this dealership has. She takes care of her customers and is trustworthy and reliable. I realize the dealership has other good representatives, but she goes above and beyond. Thank you, Shevonie.
Riva Wharton
Jul 19, 2023
4
La atenci�n de Rosa Rodr�guez fu� muy buena atenci�n y excelente persona, por eso la seguir� recomendado y llevando m�s clientes.con tres referido excelente y mis familiares y amistades felize
Ingrid
Jul 19, 2023
5
Buena atención Acompañamiento en todo el proceso
Jonas Florez
Jul 18, 2023
5
Excelente lugar para comprar vehículo Acompañamiento y colaboración en todo el proceso
Jhon florez
Jul 18, 2023
5
Excelente servicio y el personal muy amable nos ayudaron mucho. Neylim nos ayudo much�simo! La recomendamos.
Mama
Jul 18, 2023
5
AutoNation has a wide range of services
Dolly Dalton
Jul 17, 2023
5
I have been going to AutoNation Fort Myers since 2017 to purchase cars and I went yesterday 2023 and the hospitality was no different. Great customer service, patience the explanation in allowing you to understand how the system works after COVID 19 to now is excellent. Thanks to Randy, Hank and Keith for allowing me and the owner of the car achieve the car of her dreams. Great job. Please give those gentleman a raise in salary.😀
Barbara Gill-Graham
Jul 16, 2023
5
El servicio y el trato exelente
Ariel Garcia
Jul 16, 2023
5
Anthony Jane helped me in servive today with my Camry. He is professional, knowledgeable, friendly and on top of his game. I left my car, it was ready when I came back for it. He was able to let me know things that may need attended to in the future but do not require immediate action which I appreciated
Roberta
Jul 16, 2023
5
Michael was great knowledgeable and courteous. Great experience.
Michelle Morales
Jul 15, 2023
5
The whole car buying experience was pleasant and smooth. Customer service was excellent from all departments ( sales, finance, etc). Very informative amd friendly as well, I will definitely recommend to friends and family.
Henry D
Jul 15, 2023
5
We'd looked around at around 10 or so local dealerships and had a range of experiences with them. Autonation was by far the best though. They were a fantastic and I would really recommend Roberta.
Dbun11111111
Jul 15, 2023
5
Friendly, professional staff. Positive experience.
Carmelo
Jul 15, 2023
5
Joey was a very good salesman. I would recommend him to anyone. This is my second Toyota that I bought from joey. Have had Toyota?s for 50 years
Karen
Jul 15, 2023
5
Joey saved a puppy from a burning building during our test drive. Wonderful sales experience, very informative. I would recommend Joey SanJuan !
Scott Krawczuk
Jul 13, 2023
5
Neilym Carrión she help dreamt can truest.thanks Scott to the Gm John Colon thank for best deal my Tundra 2023 TRD PROS
Eri Martinez
Jul 13, 2023
5
My experience was very professional and to the point.Everybody was very friendly and courteous.
Locallo
Jul 13, 2023
4
The service department was great. The repair did take a little longer but I got a rental car. The repair were covered by extended warranty.
Melissa
Jul 13, 2023
5
Sylvester was courteous, informative and prompt. I was a totally satisfied customer!
Joyce Repetsky
Jul 13, 2023
5
I got an oil change service and an inspection of my car parts and previous records of service in just over an hour. They have serviced my car over 3 years old and it is running like new still.
Ronald Lake
Jul 12, 2023
5
Tired of jumping my car for the 3rd time, I needed a new battery. Toyota Service Dept. had me come in that day. I was given quick service. Michelle Bryant was my Service Rep. She was great.
Lynne M
Jul 12, 2023
5
Everything went smoothly. That's why I always go back to auto nation for new Cara and service since 2009. My new 2023 corolla is very nice.
DAVE
Jul 12, 2023
5
In June 2023 I purchased a 2013 Cadillac XTS from Autonation Toyota in Fort Myers Florida. After a few days I discovered a few issues with the vehicle such as the left headlight assembly was bad and the CUE system was bad. I spoke with my sales person Lisa Campion who worked with me and put me in touch with sales director Brandon Welch. Brandon had his service department immediately look over the vehicle who advised it needed to go to Cadillac for the repairs. Cadillac quoted $1950 for the headlight repair with $540 installation and around $1100 for the CUE system with another $540 installation. Brandon sat down with me and my wife and discussed this issue. Brandon agreed to let Cadillac repair the CUE system and I can purchase the headlight assembly after market for $286 and he would reimburse me and have his service center put in the headlight assembly. This was a extremely gracious offer which made me and my wife very happy. Thankyou Brandon Welch and Lisa Campion.
Mark Carpenter
Jul 11, 2023
5
brought my old 2002 Toyota Solara.. back to original place where it was purchased back in 2002..to have the hand brake light sensor replaced.. - Donovan Moss was most helpful with what I needed to make the car work for me... there are a lot of things still needed to get done.. but will definitely bring it back to him.
GusBus1
Jul 11, 2023
5
Terrific customer service. We are truly pleased with our Tacoma. Tommy in truck sales did a total job of accommodating our needs. Charles led us through the paper process & we go the works with him, truly top shelf! Thank you Toyota
Fred the fisherman
Jul 10, 2023
5
All ok but as always the service takes a while. Around 90 minutes to change the oil
Cars
Jul 10, 2023
4
The customer service team was professional, but the mechanics may have done the minimum required but it was not thorough. Example: Great oil change but didn?t check tire pressure. When I had to return to the dealership to have my tires filled the sweet service agent quickly filled my tires, but because my spare was too low as well, I had to make another appointment so they could fill my spare. When they double checked my air pressure, someone forgot to replace the step cap. Time, especially avoidable time, is important to me. Just a little more effort would have gotten them a 5 star. Toyota?please consider implementing a ?what?s the next thing I can do to make this a top 5 service? policy to teach your people to go just one step further to create a top 5 service experience for your customers.
Christine Solanzo
Jul 9, 2023
4
This was my first time ever dealing with Toyota service department. Donavan my person was nice . He gave me all the information I needed for future maintenance of my truck. The waiting area was clean and so where the bathrooms . I have no issue with recommending this service department to other Toyota owners.
Michelle
Jul 8, 2023
4
Mouss from Autonation Toyota did a great job helping my husband and i purchase a brand new hybrid Sienna. We were treated with world class service, thank you Mouss!!!
Editakollar
Jul 8, 2023
5
I always have a good experience .. sometimes a longer wait than expected. Kept informed of status of service
Judy Cherepy Peckham
Jul 7, 2023
5
We went in to lower our payments and get a more gas efficient vehicle since we no longer needed a truck. Anthony was amazing. He helped us pick out the perfect vehicle that we love and got us lower payments! Would recommend for anyone!
Bwalsh1979
Jul 7, 2023
5
It's great feeling when you have a trusted service advisor, Sylvester Jennings making the necessary recommendation on your vehicle.
Paul Matos
Jul 7, 2023
1
I brought in my car because of a noise coming from the left front wheel. I was made aware of the $233 diagnostic fee which should have been included in the repair. The problem was identified in a loose bolt and fixed with a tire rotation which was also due. Nevertheless I was asked to pay the $233 fee. I find it very unfair because no actual repair job was necessary and moreover it cannot be excluded that the problem was caused by a mistake during the previous tire rotation done always at AutoNation in Fort Myers.
Meredith Cavalieri
Jul 7, 2023
1
DO NOT SELL YOUR CAR to AutoNation Toyota Fort Myers. Over the years I have bought several cars there. Each experience is as expected from a car dealership, just BS’ers and scumbags. However, recently I bought a Corrolla and the salesman was good and knowledgeable. Now for why not to sell your car to them…End of May 2023 I sold my Tuscon to them and they were supposed to pay it off. Luckily, I forgot to turn off my autopay as Hyundai Motor Finance didn’t receive the pay off and after I NO LONGER owned or possessed the car I had to pay that month’s payment. I noticed this and contacted them on June 13th. A week and a half went by with no resolution. Long story short-ish…We are at July 6th and it’s still not resolved. Spent hours and days on the phone with Toyota and with Hyundai trying to get this straightened out. It looks like AutoNation did send in a payoff but it was not applied to my account. Fine. I’ve gotten several calls from multiple AutoNation staff members deflecting blame. Yet, I’m still a customer getting screwed. As of July 5th, I even received a call from the GM who asked me, “What have you done to help resolve this?” Oh? After weeks of this BS, multiple calls, complaints, follow ups, info sent, it’s still on me? Now approaching a second month where I may have to pay a bill for a car that AutoNation basically has stolen from me.
Larry Venturino
Jul 6, 2023
5
Friendly, respectful, and professional.
Lilly66/
Jul 6, 2023
5
We had a great car buying experience at the location! Anthony Jones from Sales got us the best possible deal on our trade-in and got us into a beautiful 2023 Toyota Venza. Honestly impressed with this location with how friendly all the staff were, I will definitely do business again in the future!
Lis Rodriguez
Jul 5, 2023
1
I brought in my car because of a noise coming from the left front wheel. I was made aware of the $233 diagnostic fee which should have been included in the repair. The problem was identified in a loose bolt and fixed with a tire rotation which was also due. Nevertheless I was asked to pay the $233 fee. I find it very unfair because no actual repair job was necessary and moreover it cannot be excluded that the problem was caused by a mistake during the previous tire rotation done always at AutoNation in Fort Myers.
Roberto
Jul 5, 2023
5
I would recommend this dealership. My overall experience was positive. I live out of state and this dealership was one of a handful that had the Tacoma optioned the way I wanted. The purchase was seamless done over the phone/text/email with no hassle high pressure sales tactics that I have had experienced with past purchases at other dealerships.
Steve D
Jul 5, 2023
1
I will never buy from thiis dealership again. They told me to bring my trade in the day before the car I ordered was delivered. Gave me a check but I missed out on the $500. sales tax reduction. The car delivered was not the one I was told I would get. I had to upgrade to a different model to get the adjustable seat I had no choice since they took my trade in the day before. I gave them VA paperwork for Florida DV exemption pertaining to registration and plate transfer. Found out today they charged me $82.50 and it should have been $4.50. Buyer beware. I do not trust this dealership.
Nancy
Jul 5, 2023
5
Great teamwork by everyone in the service department
David Simiele
Jul 5, 2023
5
The process went smoothly as always. Been purchasing from auto nation since 2009
David Nattis
Jul 5, 2023
5
Great customer service..maintenance done in a timely manner
Kathleen Sergas
Jul 4, 2023
5
My daughter and I had a great experience, Anthony Jones was our sales person, he was pleasant, knowledgeable. I recommend Toyota Auto nation of Fort Myers.
Nilda Schmidt Danielson
Jul 3, 2023
5
Excellent service, super friendly, I told them what I was looking for and they showed me the vehicle that suited my needs. The process was fast. Auto Nation highly recommended.
Rosa
Jul 3, 2023
5
Brandon Welch and Bernard Edwards were awesome they helped me out with my new purchase of a BMW 430i I love the car and my experience was top tier! They made it a smooth transaction from start to finish!
Desiree Navarette
Jul 3, 2023
1
Extremely bad cannot get a call back regarding a question I had after repairs this past week. Your call center wherever it is the worst. Locally not much better. Too long to type you want to talk you are welcome to call me if you really read these reviews.
Arthur V. Milona Jr.
Jul 3, 2023
5
Outstanding service. IT connection 9cellphone to car) not working. He fixed it. Brilliant!
Kathleen
Jul 2, 2023
5
Just purchased a used 2012 Jeep Wrangler that looks and drives mint. My salesman Danny Valdes was by far best car salesman I've ever dealt with. Had slight issue with Jeep after purchase but Danny and Mgr Randy got it taken care off. GREAT CUSTOMER SERVICE SERIOUSLY BUY A CAR FROM THIS DEALERSHIP AND SEE DANNY VALDES.
John
Jul 2, 2023
5
Great service and attitude.
Scripty
Jul 1, 2023
5
Excellent experience. So helpful especially when my insurance company was making it difficult to transfer coverage.
Kristine
Jul 1, 2023
5
After a recent move to Florida, I have brought my Toyota Prius to AutoNation for maintenance and oil change twice. Both times they were not only professional and experienced, but went above and beyond. This last time, Shelley spent an enormous amount of time on the phone to obtain the tire replacement coverage for a tire that had a nail in it that I had purchased at the Toyota dealer in St. Louis. Also, since they did not have a tire in-house, they put on my spare tire so that I could drive home and await their call later that day when the tire was available to be placed on the car
Michaeline Wood
Jul 1, 2023
5
Roberta is great. She was very friendly. I have sold many cars to Toyota and it?s very nice
Phillip Murphey
Jun 30, 2023
5
Our Sales Representative Roberta Billings is a first class customer service representative. I have now worked on 2 leases and the sale of my Rav-4. My mother has leased 4 cars from her and my Husband has leased 2 cars and plans to buy out his lease also. She is a top notch customer service and sales person. She makes the experience with her knowledge and excellent customer service skills. Sean was excellent in the finance end and the whole experience was great!
Lauren Cargo
Jun 30, 2023
5
Definitely recommend AutoNation! Joey SanJuan and Jordan made buying my new 2023 Corolla LE a very pleasant experience. They were patient with my questions and both very knowledgeable regarding the vehicle and its features. Had a great experience and love my new car!
SherryA
Jun 29, 2023
5
Entire staff was very friendly and helpful My salesperson was the absolute best and the financial advisor was very knowledgeable and helpful Very good experience
Nicki Parisi
Jun 29, 2023
5
I recently went to the Toyota dealer for an oil change. Since my car just passed 60,000 miles, the service rep, Anthony Jane, said they were a number of recommended services to be performed. He went through the entire list, explaining each one, and what each one would cost. in the end, he help me choose the ones most critical and just stay within my budget. Anthony was super helpful and not pushy. He communicated with me via text as to the status of my car. He even offered to Uber me home and back but I decided to wait. It did take several hours, but considering the number of service items being done, I felt it was reasonable.
KaayDee
Jun 29, 2023
5
Brandon sharp was professional and absolute pleasure to do business with. Mr. Sharp was very knowledgeable about the vehicles on the lot. I appreciated how he had answer for every question I asked. I will definitely be sending any business I can his way so they too can experience Mr. Sharps positive can do attitude.
Thomas Boccaccio-Todaro
Jun 29, 2023
5
Product knowledge , sales person was respectful, unlike other dealers
Ted Cohen
Jun 28, 2023
5
Efficient I was in and out in about 1: hour and 15 minutes
Sandra Smith
Jun 28, 2023
5
Ronnie my advisor was friendly and respectful. He advised me at the beginning it would be at least two hrs for the oil change of vehicle to be done and it was. Went out to breakfast and got a call when it was ready.
Hector Valdes
Jun 28, 2023
4
Roberta Billings did a very good job helping us find good used cars and SUV. Very thorough with details and history of the vehicles.
Harold Keller
Jun 28, 2023
5
My service advisor kept me informed over two days regarding the status of a complicated repair
Gary Cooper
Jun 28, 2023
4
It was an overall helpful experience and they were quick to get our sale going and provide the overall best price. Took time to explain the fees and costs as well. I felt better about purchasing the car.
Austin H
Jun 27, 2023
5
Before being in contact with Barbara. I had a tough time trying to get ahold of a person located in Fort Myers. Barbara was quickly responsive to my call and emails and resolved my issue immediately.
4runner
Jun 27, 2023
5
Great experience and super easy, was out of there in no time with my new car thanks to Moe who helped me out.
alex Pena
Jun 27, 2023
5
The only negative comment is that my oil change took 2 hours. I wish that it would be quicker- it is the one drawback to coming to the dealership to have an oil change done.
Stacy Taylor
Jun 27, 2023
5
I have purchased 9 vehicles with AutoNation in Fort Myers, FL. I have my vehicles serviced and repaired at AutoNation, as well. I highly recommend using AutoNation for any new or used purchases. Their managers and sales team members are always THE BEST!
Julie Baker
Jun 27, 2023
5
Mouse from AutoNation Toyota in Fort Myers gave us a great deal in our new Corolla Cross and I'm happy with his service. He Helped us greatly, and I personally recommend anyone to do business with him. Thank you Mouse!!!
Etsuko Des Rosiers
Jun 27, 2023
5
El trato fue excelente de parte de la vendedora geraldina y rosa fans Rodriguez, yo feliz con mi compra recomiendo AutoNation Toyota encantado con mi tacoma 👍 Fort Myers the best
Oreste Reyes
Jun 26, 2023
1
The service is slow I mean slow I have never gotten out here in less than 2 hours I’ve already been here 46 mins an I’m still looking at my car they still haven’t looked at,my next car won’t be from here.An twice they tried to get me to pay for something that did not to be done
Kimberly Smith Logan
Jun 26, 2023
5
Had a great experience with Tom Ward, Will defiantly recommend!! Easy transaction and great service . Thank you!!
Cyndi Sterling
Jun 26, 2023
5
En la compra de nuestro carro nos ayudaron, Rosa, Geraldina y Cristopher, personas muy amables, excelente servicio, estuvieron con nosotros todo el tiempo ayudándonos, muy recomendable auto nation Toyota Fort Myers.
Ailym Cao Ruiz
Jun 26, 2023
5
great service, fast and efficient
tomkitty
Jun 26, 2023
5
Great service very professional
Glen1839$
Jun 26, 2023
5
Had a great experience with Tom Ward, Will defiantly recommend!! Easy transaction and great service . Thank you!!
Cynciti
Jun 26, 2023
5
Very professional in the dealership even when they were having nationwide computer system issues. Kept me informed and got me out of the dealership as soon as they could. Wes was a great salesman!
CorollaOwner
Jun 26, 2023
5
great experience kevin was a great help will buy another car from autonation in the future.
Nelson Alfonso
Jun 25, 2023
5
Love my new car had a Wonder ful experience at this dealership. Will recomend To friends and Family. Kevin and daisy are the best help i could ask for
Neida Alfonso
Jun 25, 2023
5
Anthony is a very nice and friendly guy, he made our car purchase fun and simple. I?m very happy to have be attended by him.
Emilly de leon
Jun 25, 2023
5
great service as usual. Best part it was free.
John Stoneberg
Jun 24, 2023
5
Ótimos vendedores foram muitos atenciosos com a gente, foram muitos pacientes e a mulher que nos atendeu e super carinhosa e legal
Anna Karolina Silva
Jun 24, 2023
5
Excelente trato. Cumplió mis expectativas
Angel Maximo Delgado
Jun 24, 2023
5
I brought my Toyota 4 Runner in for a service check. The service personnel were very professional and kept me up to date on how the process was going. There was no high pressure to purchase a part that you didn't need. I would give them a 5 star rating
Sanibel
Jun 24, 2023
5
Went in after my car was totaled to purchase a replacement car. Tommy the salesman and Kai with financing were wonderful. They got me into what I wanted and worked to get the payment where I needed it to be.
AliciaL
Jun 24, 2023
5
Highly qualified staff throughout my service appointment. I?m disabled and they went above and beyond to accommodate my physical challenges.
Phil Gamache
Jun 24, 2023
4
The service department was very efficient. Charlie handled my service. When I returned home I tried to lock the auto with the key fob. No red light. No red light to open. The key fob to open and lock the Rav 4 did not work. It did work to open the trunk. The key fob worked fine prior to the service appointment. Was it possible that the key fob was switched??????
Leonard
Jun 24, 2023
5
Timely and professional services. They even found a screw in my tire that I was unaware of.
Sue Davis
Jun 23, 2023
5
Just had a great experience dealing with the sales people at Toyota of Ft Myers(ask for Roberta). Fair prices and awesome service!!
Petros Andre
Jun 23, 2023
4
Dealer was friendly, reasonable price, but took 3 hours to wait with an appointment.
Djambalaya
Jun 23, 2023
5
They fix the problem right away And did a few other service I needed to be have done
Marc Brennan
Jun 23, 2023
5
Lisa was incredible! Very smooth virtual buying process! The vehicle and our paperwork were both waiting for us when we arrived! Thank you!
Christopher Theriault
Jun 23, 2023
5
Very nice and friendly 100% recommended I definitely buy another car with Carolina.
Ysis carolina
Jun 22, 2023
5
Michelle, the service advisor was outstanding as usual. Very professional, punctual, and knowledgeable. She is a great asset to your company.
Neil Pitstick
Jun 22, 2023
5
I had a hybrid service alert come on while driving. My favorite service person told me to bring it in It was under warranty so I didn?t pay anything
Mary Mcadams
Jun 22, 2023
5
Overall easy experience, easy and simple process ,
Juan Antonio Castaneda
Jun 22, 2023
5
I had a good experience, our salesman was on top of everything.
Debra Darmenia
Jun 22, 2023
5
Our service advisor Anthony was very thorough and patiently explained everything about the service recommendations.
Alma Rivera
Jun 22, 2023
5
Went to AutoNation Toyota for my maintenance and everything went smoothly. they told me it would be 1 hour and 30 minutes and that’s exactly the time the took. Shelley was my service advisor and he was super helpful and provided excellent customer service. Thank you!
Samantha Gonnelly
Jun 21, 2023
5
2nd transaction interaction with Milien and went smoothly.. This was a car sale not purchase
Vitomirra
Jun 21, 2023
5
Mouss was an excellent salesman and was very helpful and informative
Wesley Hamil
Jun 21, 2023
5
I dropped off my car for repairs. All staff were courteous and helpful. The receptionist called Enterprise for my rental, and explained the process for pickup. My wait time was minimal.
Patricia Ottow
Jun 21, 2023
5
Estoy muy agradecida con la representante de ventas Carolina de Toyota Fort Myers, por su gran atenci�n y asesoramiento para la compra de mi carro es mi segunda vez con ella ya que la primera vez quede encantada y regrese una vez m�s con ella es muy servicial y atenta, te responde todas tus preguntas tiene un buen manejo con sus clientes. Definitivamente la recomiendo con los ojos cerrados por ser la mejor!.
Nelfa Polanco
Jun 21, 2023
5
Excelente servicio, llegue tarde y sin cita y a�n as� tuvieron la paciencia de atenderme y resolver mis inquietudes con el servicio para mi veh�culo, excelente atenci�n del Sr Mark Trillas
Leoncio Ocando Padilla
Jun 21, 2023
5
Wonderful experience with Mousse. We enjoyed his customer service and he got me exactly what I wanted.
Kiley Hamil
Jun 21, 2023
5
My car was handled by customer service agent Mr. Jane. Sorry, I forgot his first name. He was very efficient, answering my questions on this maintenance visit for synthetic oil change, cabin AC filter change, wheel alignment and rotation and new windshield wipers.
Kathleen Grey
Jun 21, 2023
5
Deber�an de tener mas personas que hablen espa�ol, se hizo un poco complicado porque casi no hablo ingl�s. No es f�cil ir a un autoservicio y no poder entender lo que te dicen o que tienes que hacer.
Junior Lumbi Valle
Jun 21, 2023
5
Mouss gave us a thorough review of the rav4. He was extremely helpful in our making a decision to buy one. He is a keeper
Colleen Parkinson
Jun 21, 2023
5
I was happy to work with Mouss when i got to Autonation Toyota in Fort Myers. A very man, helped me and my wife get a new Corolla- Thank you Mouss!!!
Boris Kondic
Jun 21, 2023
5
I bought my first car with Ezequiel. He?s an excellent professional and I super recommend his service.
Athos Rodrigues
Jun 21, 2023
4
Our salesman Michael was very nice. We had a little lack of communication when we dropped off our vehicle for a service review. We had received a letter about our paint chipping off. So we brought it in and they did not tell us that they would be soaking part of the paint job in a solution that needed to be over night. So we spent four unnecessary hours waiting. But Michael got us a Lyft home when he found out from service department what was going on.
Dee Kay
Jun 20, 2023
5
Customer service was great!! I had an appointment, arrived early and they took me right in.
Linda Vance
Jun 20, 2023
5
I was able to set up an appointment few days prior, arrived early and they took me in with no problems. My service representative met me at the car and led me back to his desk area. He was very friendly and professional, I would recommend Dan as a service rep.
TimFortMyers
Jun 19, 2023
5
Great Service Manager/Anthony. On top of things, first service on our Tacoma and we were very impressed by the speed and quality of the service
Sergio Broit
Jun 19, 2023
3
Car sat for near 2 hours from appointment time before work started.
Mark Johnson
Jun 19, 2023
1
Other than the service rep, I was not impressed . I had a 1245 appointment and was there for 3 hours.
Ava Morales
Jun 19, 2023
5
Mouss from AutoNation Toyota is a great guy, he helped my son in his process when buying his first car. I love how patient he was and explaining things we didn’t know to us, which was very helpful. Thank you Mouss!!!
Yasddy Brito
Jun 18, 2023
5
El servicio muy eficiente ,buen trato , muy buenas personas, amables, con muy buena atenci�n al cliente . Les recomiendo a Carolina Martinez . Siempre nos ha atendido muy bien
Rolando Rodr�guez
Jun 18, 2023
5
Just up graded from a Corolla to Camry what service Geiler the sales rep was amazingly Awesome. Definitely ask for him to help you out as well if you’re looking to purchase. Also great Job Jp sales manager. Thank you both!
Joel Saez
Jun 17, 2023
1
Unnecessarily rude, condescending customer service at the service department when needing to get your Toyota serviced so I avoid it at all costs.
AverysVan
Jun 17, 2023
5
El equipo de trabajo de AutoNation me dio la seguridad de comprar mi carro corolla muy especialmente a carolina Mart�nez que estuvo atenta a cualquier inquietud y a todas las preguntas que tuve acerca de todo lo relacionado con la compra. De verdad la recomiendo para que ella sea su asesora.
Maye Medina
Jun 17, 2023
4
Front staff very personable and knowledgeable. Tommy and Adriana were exceptional! Phones customer service falls flat. Not personable or helpful.
Marlene
Jun 17, 2023
5
Helpful and pleasant. Blair sold me a new Rav 4 and Joe helped set up technology. I would buy here again.
Pat Roberts
Jun 16, 2023
4
Awesome service but be ready to pay a hefty price.
CaribbeanMom
Jun 16, 2023
5
In time no extras I went in for a scheduled service and received just that
Percy Ayres
Jun 16, 2023
4
Staff was super friendly! They also took time to make sure everything else on the outside was good
Hailey Henderson
Jun 16, 2023
5
Every time I go for services the people are very courteous , friendly and knowledgeable. Especially Mark Trillas. He explains everything to me regarding the cost and what my car needs. He’s very honest, nice and respectful. Great job to everyone!
Maidaoak
Jun 15, 2023
5
Didn’t have appointment but were able to work me in.
Deborah
Jun 15, 2023
5
Pleasant experience. Nice waiting with coffee machine.
Joy Camp
Jun 15, 2023
5
We love working with Roberta and have purchased several cars from her over the years
Helen Donegan
Jun 15, 2023
4
Excellent hospitality, the rep was knowledgeable of his work; clean environment and quick and fast service.
Enid Samuels
Jun 15, 2023
5
Shantel was excellent. Reviewed my options and followed through perfectly.
Diane Toadvine
Jun 15, 2023
5
I love my car. Roberta walked the lot with me, answers my questions. She helped me get my favorite car. Auto Nation is now my place to get an auto. Thank you so much!
Jill Benza
Jun 14, 2023
5
We purchased a new 2023 Sienna van on 5/26/23 and are fully delighted with the vehicle and the dealership customer service. Our salesperson, Kris Tempkin, worked with us for over one year. Every customer touchpoint (in-person, email, and text) met or exceeded our expectations. He proactively communicated vehicle status and responded to our emails and texts promptly. Kris has been with dealership for 12+ years and his product knowledge is superior. We first inquired on a 2022 new purchase a year ago and he spent significant educational time with us. We never felt pressured or hustled. We shopped other dealers and van brands on both FL coasts. We decided to buy from Kris (and Toyota). There is clear MSRP pricing, no pressured up-selling, and sales games were absent. When we received the van, Kris spent significant time with us during the van orientation. He also helped us configure the various technology connection points providing his setting recommendations. We left the dealership confident in our van knowledge with this huge technology upgrade. The Parts department excels in customer service. We purchased a few accessories for self-installation. The personnel were professional, helpful, and friendly. They even offered and printed off accessory installation directions. The service department also excelled. My wife dropped by late on a Friday at service-closing on week #2 as the Apple Car Play was not working. Although, done for the day, the technician verbally offered the most likely solution. We replaced a faulty USB cable and t problem was solved. Lastly, I misunderstood some information on the closing documentation. I addressed my concern to the John (General Manager). He immediately contacted Morgan (Director) and the concern was addressed to my satisfaction within 4 hours! In addition to email and text communication, both John and Morgan called to confirm my customer expectation was met and exceeded. Impressive! It is clear to me that the individuals identified in this review put the customer first and pride themselves in excellent customer service. I strongly recommend AutoNation Toyota Fort Myers. Thank You!
Jim Farwell
Jun 13, 2023
1
They scheduled me for an oil change and told me I needed a recall done as well. After dropping my car off, I called them 3 hours later. I was told the oil change was done but that they didn't have the part in stock that they needed to do the recall!!! I'm sorry, what? YOU scheduled this appointment, how can you not have the part needed in stock? The lady who fixed it was nice (Shelly), but it added another 90 minutes to the ordeal. All of this was after a few months ago when I scheduled an oil change for 5 pm after I got off work. I rushed home, dropped off my work car, and drove a half hour to the dealership. As I arrived, I was told that they were behind and didn't have time to get to my oil change and that I should come back another day!! Again, if that's the case, then don't schedule appointments that late and waste people's time. Either the managers need to be replaced, or they need to hold the employees accountable for stupid mistakes. Either way, it is a poorly run service department.
mterps78
Jun 13, 2023
2
Michael Williams was extremely helpful & friendly & did his job very well! The problem I have is that a service that should have taken no longer than 1 1/2 hrs took 5 hours. I have never waited that long at any other Toyota, Lexus or Honda dealer in my life! It was truly excessive & I am cringing because I now need to bring my daughter’s car in for a service. Do I return to the same service center?
Unsatisfied
Jun 13, 2023
5
Great experience working with Patrick Johnson today. Purchased a 2023 Highlander XLE today. It has been a great experience.
Nlgcam9
Jun 13, 2023
5
We purchased a new 2023 Sienna van on 5/26/23 and are fully delighted with the vehicle and the dealership customer service. Our salesperson, Kris Tempkin, worked with us for over one year. Every customer touchpoint (in-person, email, and text) met or exceeded our expectations. He proactively communicated vehicle status and responded to our emails and texts promptly. Kris has been with dealership for 12+ years and his product knowledge is superior. We first inquired on a 2022 new purchase a year ago and he spent significant educational time with us. We never felt pressured or hustled. We shopped other dealers and van brands on both FL coasts. We decided to buy from Kris (and Toyota). There is clear MSRP pricing, no pressured up-selling, and sales games were absent. When we received the van, Kris spent significant time with us during the van orientation. He also helped us configure the various technology connection points providing his setting recommendations. We left the dealership confident in our van knowledge with this huge technology upgrade. The Parts department excels in customer service. We purchased a few accessories for self-installation. The personnel were professional, helpful, and friendly. They even offered and printed off accessory installation directions. The service department also excelled. My wife dropped by late on a Friday at service-closing on week #2 as the Apple Car Play was not working. Although, done for the day, the technician verbally offered the most likely solution. We replaced a faulty USB cable and t problem was solved. Lastly, I misunderstood some information on the closing documentation. I addressed my concern to the John (General Manager). He immediately contacted Morgan (Director) and the concern was addressed to my satisfaction within 4 hours! In addition to email and text communication, both John and Morgan called to confirm my customer expectation was met and exceeded. Impressive! It is clear to me that the individuals identified in this review put the customer first and pride themselves in excellent customer service. I strongly recommend AutoNation Toyota Fort Myers. Thank You!
Jim Farwell
Jun 13, 2023
4
I was surprised that I was not greeted as I drove up. About 5-10 minutes after arriving a gentleman walked up and asked if I was next. I said I don’t know but I hope so because I have an appointment. He seemed a bit unsure but took my information and said I could wait inside. I went in and stood waiting for someone to fill me in on what to expect and to confirm I was there waiting. After about another 5+ minutes my phone rang and it was woman from the service department. I went and sat with her and she finished my intake. She was very kind and professional. I was only here for an oils change and tire rotation. It was already 20+ minutes past my appointment time. And my car wasn’t taken in for another 15+ minutes after that. My entire visit was still less than the 90 minutes they say my appointment would take so I was please with that. They seem like a very busy service station and even tho my first visit was a bit confusing it was still smooth. I will continue to use this location for my future visit.
Cwade54
Jun 13, 2023
1
Bad!!!
........
Jun 13, 2023
5
Very efficient servive. Auto Tech, Dan very clear in explaining issues and techs who worked on car were great!
Daniel Mcweeny
Jun 13, 2023
5
Thank you so much to Tina Mari for helping us get a new car! She was excellent and I liked the customer service!
Bahora Khamdamova
Jun 13, 2023
5
Frank met and exceeded all of our expectations. He made the process very easy and took the time to explain every feature and benefit our new car offers. Pleas ask for him to help you find the car you are looking for! I would highly recommend him.
Edye Kaplan Slutsky
Jun 12, 2023
5
Went to AutoNation Toyota for my maintenance and everything went smoothly. I was a bit concerned about the time frame to get my service completed due to past experiences but they told me it would be 1 hour and 30 minutes and that’s exactly the time the took. Anthony Jane was my service advisor and he was super helpful and provided excellent customer service. Thank you!
Dennise Davila
Jun 12, 2023
5
“Service advisor was very meticulous and informative on work being done. Plus he was polite, friendly & had a wonderful smile.” All work was completed as requested!
Josephk
Jun 12, 2023
5
One of the friendliest professional service I have received here in a while. The atmosphere was very different, keep it up!
Gail1234
Jun 12, 2023
5
I took my 2015 Toyota Sienna XLE on to the AutoNation Toyota dealership in Fort Myers FL for the scheduled maintenance. The service advisor (Darius Cook) was excellent. The visit took less than 2 hours. They did complete oil change, tire rotation and pressure check, fluid levels, and multi point inspection. I was very pleased and highly recommend them.
Dick Parrish
Jun 12, 2023
5
Tina Marie Cartrucco went beyond the ordinary in helping me with my new car. I have not had this kind of good service at other dealerships before.
Barry Anderson
Jun 12, 2023
5
The customer service representative was absolutely amazing. He provided quality assistance and assurance. My first time buying a vehicle was great thanks to AutoNation and their wonderful staff.
Amanda Oconnor
Jun 12, 2023
5
This was my first visit to the Service Department. The service was efficient and well done. Anthony kept me informed of what was happening. I was very pleased to know that this is a good place to have my car serviced.
Mary Mar
Jun 11, 2023
5
Logan Beuning was fabulous! From the first time my husband spoke to him on the phone to setting up the app with me in the car on the day we picked it up, Logan didn’t miss a beat. He was extremely pleasant and professional. Will absolutely recommend Logan to friends.
Joanna S Backus
Jun 10, 2023
5
Our salesperson, Logan Beuning, at AutoNation Toyota in Ft. Myers was excellent. Very knowledgeable regarding how our trade-in would work and about our new purchase, 4Runner. A great experience from start to finish.
Greg Backus
Jun 10, 2023
5
Our salesperson, Logan Beuning, at AutoNation Toyota in Ft. Myers was excellent. Very knowledgeable regarding how our trade-in would work and about our new purchase, 4Runner. A great experience from start to finish.
Greg B.
Jun 10, 2023
5
From buying the car last November to now my experience with AutoNation has been wonderful. I would highly recommend purchasing a car from them. Service has been usually a very smooth process.
Wendy Warner
Jun 10, 2023
5
2017 i buy my 4runner , still to day i always to toyota dealer, everything i need. oil change etc? all good i love it
Gin Ngaihte
Jun 10, 2023
5
Siempre he tenido una experiencia exelente . 100% recomendado satisfecho siempre .
Alexis Relova Carmona
Jun 10, 2023
5
Dale and Steve of Autonation Toyota Ft. Myers made the purchase of my new 2023 Toyota Tacoma a breeze! Even the payments are easy! Thanks to all at Autonation Toyota Ft. Myers! 5⭐️! Thom Popoli Foxboro Sports Tavern Naples
Thom Popoli
Jun 9, 2023
5
just completed our purchase of our second Toyota from Roberta Billings she did this right 18 years ago and is doing us right today
Pauline Klein
Jun 9, 2023
5
If you need a car you have to ask for Rosa, she’s the best 🙏🏻🙏🏻
Alexandra De Avila
Jun 9, 2023
5
My service advisor Darius Cook is very knowledgeable. He answered all questions or admitted when he did not know an answer
Doctor K
Jun 9, 2023
5
An Exceptional Services by the Service Advisor Mr. Dan Dixon. Extremely professional and polite and has a quality of a real human being in putting himself into the shoes of the client.
JEMI1225
Jun 8, 2023
4
I had a pretty unique situation and the people I dealt with understood and worked with me to get me back on the road.
Virginia Covert
Jun 8, 2023
5
Roberta and Hunter made buying my first car , so fast and easy! The experience was great , will definitely go back for future purchases!
Jiannie Maldonado
Jun 8, 2023
1
I had an appointment at 3:45 and they did not take my car back to the bay until 5:00. Then they tried to tell me they were able to change the oil do the 20,000 mile service and rotate tires in 25 minutes. You may think I’m lieing but I sat outside and watched from the time I brought it in until the time it was taken to the bay. The person who took my car drove it like they stole it through the parking lot. When I got it back now it sputters. I WILL NEVER TAKE MY CAR THERE EVER AGAIN.
Shawn Schauer
Jun 7, 2023
5
Great service, wonderful easy process.
Shawndray
Jun 7, 2023
5
Excellent service. Fast and priced right.
Kevinbu
Jun 7, 2023
5
Shelley and everyone working around her are all amazing! Shelley is always on top of all the specific needs for every customer! 5 stars all the way!
Kevin Farrell
Jun 7, 2023
5
Mouss from Autonation Fort Myers was Amazing. As soon as I came I he greeted me with a smile and made me feel welcomed. He was quick and efficient and took care of my needs. He gets a five star because he gave me five star service. Would highly recommend!!
Kay
Jun 7, 2023
5
Rosa was very helpful and got us what we needed! Definitely would recommend this dealer.
Hailey mendez
Jun 7, 2023
5
Logan made the experience easy, he understood what I came for, and exceeded my expectations.
Erika Compean Garcia
Jun 7, 2023
5
Rosa was friendly, attentive, and very helpful throughout the whole process! High recommend her.
Deanna joya
Jun 7, 2023
1
I took the Tundra in for service. While there, they dinged the left rear side while driving it. They said they MAY replace the fender flare and will not provide a rental car while repairing the other damage. The plastic seat wrap broke AGAIN for both the driver and passenger seats and I wanted them replaced like the two times before. I was told the Tundra model I have is the ?low end? not customized model. They refused to replace / repair and told me to call corporate. Not sure what has happened the last 7 months but this time was shameful and pitiful.
D. Cooper
Jun 7, 2023
5
Excellent, Antonio is the best guy I ever met.
Nikolai Kovalchuk
Jun 6, 2023
5
Very good, associates were nice.
Husen k
Jun 6, 2023
5
Anthony assisted me through the entire process, even showing me how to get the molding reset. I appreciated his honesty. We both had a good laugh at the $800 price on the glove box cover. That was not including labor! Anthony Jane was very honest and helpful
Floridagal
Jun 6, 2023
5
Dale and Kris did a great job. The car is in excellent condition and is a pleasure to drive. I will tell all my friends and family to come to AutoNation in ft myers
Steve
Jun 5, 2023
5
Considero que brindan un servicio insuperable . Cuando he tenido alg�n problema con el carro me han resuelto el problema en el tiempo m�s breve posible . Estoy muy satisfecha
Marlenys Rodriguez Lagoa
Jun 5, 2023
5
Anthony was my service writer and is a pleasure to work with brought my truck in to him in the morning and asked if I could get in and he said yes just bring it to me and got me right in and I was done in just a couple of hours with the oil change and tire rotation Great service. Thank you so much Anthony and Autonation Toyota. It?s a pleasure to work with you guys and service my truck. Every time I recommend a AutoNation Toyota to all my friends and family Joe Collins.
Joe collins
Jun 5, 2023
5
My car needed oil and filter change, and tires rotation. The customer service people were nice, the service only took 40 minutes and the prices were very competitive. I highly recommend this dealer to anyone who is looking for a fast and efficient car service.
Carmen
Jun 5, 2023
5
This is by far the best dealership in Fort Myers! From start to finish the service was impeccable. I was treated like family; Anthony Jones who handled my sale. He is sharp, pleasant and professional and they are fortunate to have an employee like him on staff. He treated me with respect and dealt honestly with me throughout every aspect of the sales process. Y?all are the best! Thank you so much I love my new car!!
Alexis
Jun 5, 2023
5
A great experience with Autonation Toyota Fort Myers. Very knowledgeable salespeople and made the experience enjoyable and smooth. Garrett did a great job working with us.
Jon Gray
Jun 3, 2023
5
AutoNation Toyota never disappoints. Their custom service is fantastic. I?ve bought more than a few cars from them. My most recent purchase was from Anthony Jones, he?s very knowledgeable and passionate about selling cars. I highly recommend purchasing a car from him AutoNation Toyota never disappoints. Their custom service is fantastic. I?ve bought more than a few cars from them. My most recent purchase was from Anthony Jones, he?s very knowledgeable and passionate about selling cars. I highly recommend purchasing a car from him
Christie Jones
Jun 2, 2023
5
Kevin was great as always! He was very helpful today in helping me
Gabriel Argueta
Jun 1, 2023
5
Moe Abuajaq was amazing! Seamless process from start to finish, will be going back to see him if I?m in the market again!
seth carvell
Jun 1, 2023
5
Mouse at AutoNation Toyota was amazing. Incredibly helpful and very knowledgeable. Deserves a Bonus
Syed
Jun 1, 2023
5
Great Service. Short wait time. Clean facilities.
Patricia Griffitts
Jun 1, 2023
5
I originally submitted and inquiry for trade in value and payment options, just to see how much more I wanted to pay down my existing vehicle. One of the salesmen called me and wasn?t pushy at all but said, ?I bet we can hit the number.? He took a little information and was able to give me an idea about payments over the phone to see if I even wanted to go in a see a new vehicle. I ended up going in to see the options and took the sales information for a couple vehicles home to discuss. The salesmen I worked with were all available via text for questions, which made things very convenient. And I eventually went back in to make the purchase. The team, over the weekend, saw me 4 times and were always super patient and helpful. I never felt pressure the entire time to make a purchase. I?m very happy with my experience!
Lori S Goddard
Jun 1, 2023
5
Checked in, went to wait area, got coffee, til service was performed, checked out to clean shiny brand new look car.
Leare Wheeler
Jun 1, 2023
2
Left car for an oil change and got it back two days later. Shop said the customer service person (of many working there) was of that day so they didn't know what was going on. Outrageous! Never going there again. 100% lost customer because no one would bother to walk 10 ft to the shop for an update 24 hours after drop off.
Eileen Bates
Jun 1, 2023
5
Moe Abuajaq provided excellent service and made and made the process very easy I enjoyed working with him.
Deborah Azis
Jun 1, 2023
5
Went in for service on my Toyota, and just on a hunch decided to look at trade in value and was offered way more then what i owed on 92000 miles Car. and walked out with a new car within 2 hours.
Carmen Marrero
Jun 1, 2023
4
I when I picked up my car the window has been left down and my passenger car seat was soaked and the floor was full of water. Now there is a musty smell in my car.
Bobby Adkins
Jun 1, 2023
5
Great experience in the service department. They geeeded me as soon as I arrive. Explained what they would be doing and reached out to let me know they vehicle was completed.
Aileen Merced
Jun 1, 2023
5
The fact that when you’re looking for a nice ride you can always count on Bernard and Jeremy to tag team
Sharee Daniels
May 31, 2023
5
This is by far the best dealership in Fort Myers! From start to finish the service was impeccable. I was treated like family; Tony who handled my sale. He is sharp, pleasant and professional and they are fortunate to have an employee like him on staff. He treated me with respect and dealt honestly with me throughout every aspect of the sales process. Y’all are the best! Thank you so much I love my new car!!
Michelle King
May 31, 2023
5
Anthony Jones is one of the most professional salesperson I have ever encountered. This gentleman was more concerned with my needs then trying to sell me something. I'm so happy with my purchase and the professionalism that I encountered. The sales floor is absolutely beautiful and I highly recommend Anthony Jones and Toyota of Fort Myers wholeheartedly. This was truly outstanding service
Trish
May 31, 2023
5
Tony was super helpful and courteous during our deal. He was patient and informative in the vehicle we were looking for. He was not pushy at all which was my absolute favorite feature about him! Will recommend Tony to friends and family.
Robin Ruiz
May 31, 2023
5
She helped my parents find the perfect car for me. And she worked her way with her boss and they gave us that consideration to purchase a car.
Mariah Martinez
May 31, 2023
5
Anthony Jones in Ft. Fort Meyers was awesome! He was attentive an easy to work with, I love my new car!
Cynthia Cohen
May 30, 2023
3
Peter in sales good & efficient & nice to work with. Financial closing people very nice. AutoNation closing procedure needs much trimming. Way to long!!
borohl@yahoo
May 30, 2023
5
Roberta Billing has helped me with many car purchases and is now helping me with a problem. She has been here 20 years and is always pleasant professional and helpful. I recommend buying cars from her
Carmen Tipps
May 30, 2023
5
Pues no Edward en Hunter Walgreen auto Nation show deformarse g�ey sabes g�ey experiencia
Alnufo deker
May 30, 2023
5
Roberta Billings was extremely helpful as always. She has been our go to person at Toyota for many years and we couldn't think of a better car buying experience.
RLFONTANO
May 29, 2023
4
I originally submitted and inquiry for trade in value and payment options, just to see how much more I wanted to pay down my existing vehicle. One of the salesmen called me and wasn’t pushy at all but said, “I bet we can hit the number.” He took a little information and was able to give me an idea about payments over the phone to see if I even wanted to go in a see a new vehicle. I ended up going in to see the options and took the sales information for a couple vehicles home to discuss. The salesmen I worked with were all available via text for questions, which made things very convenient. And I eventually went back in to make the purchase. The team, over the weekend, saw me 4 times and were always super patient and helpful. I never felt pressure the entire time to make a purchase. I’m very happy with my experience!
Lorlu27
May 29, 2023
5
Excelente atenci�n por parte del vendedor de autonation, cuentan con calidad humana y velan por el bienestar de sus clientes.
Sergio Moreno Vargas
May 29, 2023
5
Quick and painless process. Highly recommend Garrett Potter with AutoNation
Ryan Smith
May 29, 2023
5
AutoNation fixed my car when I had an accident and it looks like I have a new car now!
Gale English
May 29, 2023
5
Extremely helpful, not pushy, reasonable, and willing to work with us in order to purchase the vehicle best suited for our family
Alexis Smith
May 29, 2023
5
Sales guy named Wesnel was fantastic person to work with. He answered all my questions and I ended up buying a car here because of him and the whole team.
Alan Schwocho
May 29, 2023
5
The car meets the needs of my family, the purchase process took a few days but in the end everything went well.
Vagner Dutra
May 28, 2023
5
Roberta Billing has helped me with many car purchases and is now helping me with a problem. She has been here 20 years and is always pleasant professional and helpful. I recommend buying cars from her
Lunita Luna
May 27, 2023
5
I thank you so much for helping me find a car
Katie Kokta
May 27, 2023
5
We visited Auto Nation in Fort Myers and had the help of Mouss in purchasing a new Sienna Hybrid Toyota. He is very knowledgeable of all the details and very helpful. A very nice experience, can’t wait for it to arrive.
Gary Fulton
May 27, 2023
5
Mr. Peterson Dorleans is a gentleman salesman. Our new car buying experience could not have been more pleasant. He does not use high pressure sales tactics. He is kind, polite, professional, and knowledgeable. Thank you Mr. Dorleans
Justin.
May 27, 2023
5
Visit Auto Nation Toyota in Fort Myers. Mouss sold us on a Sienna Hybrid. He was very welcoming and let us know the difference in all the models. A very friendly salesman and knowledgeable. Can’t wait for delivery, Thanks Mouss.
Islandboy
May 27, 2023
5
Roberta Billing did an amazing job helping me tracking down the exact truck I wanted. 5 stars!
Gjk3531
May 27, 2023
5
Everyone in the dealership was great. First time care buy and it was a positive experience.
Samual Richman
May 27, 2023
5
Very friendly, very professional. Orlando customer service is better then the best Very happy
Sergio Garcia
May 26, 2023
5
Moe Abuajaq provided excellent service and made the process very easy. I enjoyed working with him.
Deborah Azis
May 26, 2023
5
I had a wonderful experience getting a new Toyota from Roberta Billing. She was friendly, helpful and so professional. We recommend her for anyone wanting to but a new Toyota!
Adina Miriam
May 26, 2023
5
Very pleasant and everyone was so nice and respectful to us.
malverson
May 26, 2023
3
Had 9:30 appt for oil change and tire rotation. This time it took about an hour and a half vs. 3+ hours first time. Was told my vehicle was ready, that it was coming from the car wash. I was given the keys and paperwork only to find the vehicle had NOT been washed to the chagrin of the service coordinator who ordered another employee to put the vehicle thru the car wash. BTW,I provided this same review to the dealership's GM.
ReeseND
May 26, 2023
5
I had a wonderful experience getting a new Toyota from Roberta Billing. She was friendly, helpful and so professional. We recommend her for anyone wanting to but a new Toyota!
AdinaBen
May 26, 2023
5
Great place great people great car this place is amazing Karman was very helpful I will definitely sew him again
Maria beirn
May 26, 2023
5
Absolutely love my RAV 4 XLE. Frank Shorf was my salesman. Absolutely NO pressure and sealed the deal immediately!!! Frank was a delight to do business with, unlike other salespeople!!!
Madeleine Palladino
May 25, 2023
5
Service - good, friendly staff Price is fair for the market The only thing I wish the Toyota dealership would do is to eliminate the built-in fee of appearance protection plan for 3 yrs which increased my cost by $639.
Olga Briggs
May 25, 2023
5
Joe COLLINS did a great job on my purchase and set up of my car will come to service my car here at autonation Toyota thank you so much ?
Laveta
May 25, 2023
5
Wesley was fantastic! He kept me updated with texts, phone calls and pictures whenever I asked for them. My schedule changed unexpectedly and he was able to accommodate me which was so appreciated!
CELINE BEDROSIAN
May 25, 2023
5
Bernard Edwards and Jeremy Smith did an Beyond Excellent Customer Service. The communication was Great! They answer All my questions. They are Very Friendly with Good Personality. I will Definitely Recommend. Thank you so much I'm Happy and Satisfied. Thanks again for your Service I truly Appreciate you. May God Bless you ???
Antonine fortune
May 25, 2023
5
They were great! Test drove the vehicle and bought it .
Steve Cohen
May 24, 2023
5
If it weren’t for Shelley Krogmann I doubt I would recommend Autonation but she’s top shelf.
Patty Haller
May 24, 2023
4
The staff were friendly and helpful and made my car buying experience fast and easy.
Amagar3988
May 24, 2023
5
Roberta was extremely easy to work with and was able to find exactly what I wanted.
Ryan Wall
May 24, 2023
1
I was deceived here, 15 days ago I bought a used 2017 vehicle, days before they did a pre-evaluation, and I was approved, 4 days later I went to finish the purchase and sign the documents, I tested the car in the same parking lot, I didn't even leave the place because I trusted that the seller Daniel Rodriguez was selling me a car in good condition, because the next day the check engine light came on, we thought it was nothing serious so I waited a few days then the air conditioning began to fail, and the engine overheated, we went back to ask for help, they told us to go to the service, there they did nothing to the car, they sent me back to used cars and from there to go fix the car on my own. I feel cheated. I still don't know what I'm going to do with a car with problems.
Ivonne Rodriguez
May 24, 2023
5
Javier is very knowledgeable and always helpful when I bring my vehicle in for service!
V.Morgan
May 23, 2023
5
Mouse from Autonation Toyota in Fort Myers is the best guy for the job when it comes to handling or working with his customers. He definitely treated me well and got me exactly I want I asked for. I want to thank him publicly. He deserves it! Thank you Mouss!
PeterKollar
May 23, 2023
5
Anthony was very professional and attentive throughout the whole sales process. He answered all of our questions and got us a great deal. I look forward to working with him again on our next purchase.
Michael
May 23, 2023
5
Kendy Louis was Very good service, stay in contact ,very nice and nice
Chrisdavis
May 23, 2023
5
Roberta and JP were very helpful and easy to work with!
Casey Y
May 23, 2023
5
Kayman was fantastic! He was extremely helpful and nice throughout the entire experience.
Carisal
May 23, 2023
5
I waited about 10-15 minutes to talk about services to be done. No pressure. Car was ready in 1 1/2 hours. I did a drop off, and came back when car was done. They did a really nice job cleaning the interior. I gave facilities 4 stars because I miss the bagels and donuts.
Linda Tepper
May 23, 2023
3
Scheduled tire rotation - took approximately 3 hours. Not sure if AutoNation has outsourced their service scheduling department, but I received multiple emails and calls concerning my scheduled tire rotation. One reminder would be sufficient.
Jeff Atterberry
May 23, 2023
5
The car isnt completely done yet but the sales advisors were patient, honest, and cool people to work with!
Jasmin Beauzieux
May 23, 2023
5
Purchasing my new Highlander was a breeze. Brandon DeJesus was attentive and kept me updated every step of the way. Made the process of trading in one car and purchasing another extremely easy.
Enid M
May 23, 2023
5
I had a great experience with AutoNation. I would definitely recommend them to anyone looking for a new Toyota
Mat Kittle
May 21, 2023
5
Jordan Parker was my sales consultant and he did a fantastic job! I was short on time and he did everything he could to make my sale as quick as possible and he was so friendly and personable! Thank you for getting me into a new car!!
Kashmir
May 21, 2023
5
Tina was wonderful to work with! Great listener, work with what we were giving her, which had some challenging circumstances. Will be back and work with her again!! Also had her do some inquiring for a friend. SUPER NICE! SUPER easy to work with!!!
Jerry K
May 21, 2023
5
I went in looking for my next car. Moe Abuajaq Provided really amazing help and had answers to all my questions definitely recommend working with him.
raeda laimon
May 21, 2023
5
Moe Abuajaq was very helpful and provided very good service helped me pick the best car for me.
fares abuajak
May 21, 2023
5
Rosa RODRIGUEZ muy amable y muy buena vendedora la recomiendo le agradezco mucho y al financista keit Camilo tambi�n muy servicial y amable muy contenta y agradecida me voy con la Toyota
Silva oquendo
May 21, 2023
5
I was in and out in 1 hour. I had scheduled an oil change, tire rotation. I received a text msg reminding me of the appointment. My service worker was efficient , polite, competent.
Sara Fleming
May 21, 2023
5
Amazing service with Dan Dixon at the Cape Coral Auto Nation!
Lucinda Rynex
May 21, 2023
5
First of all, the attention of the sales promoter who attended me was excellent, as well as the team that was in charge of the paperwork , the explanation was so clear and specific.Really the best service I've ever had in any dealership!
Desireliz Villegas
May 21, 2023
1
Just don't like the way they explained anything.
Debbie Kline
May 20, 2023
5
Bernard Edwards at auto nation was amazing. He knew what type of car I was looking for and the price range. A+++ service. If your looking for a good car and great prices with First class customer service then Bernard at AutoNation is who you want to see.
Angel Padilla
May 20, 2023
5
I went in looking for my next car. Moe Abuajaq Provided really amazing help and had answers to all my questions definitely recommend working with him.
Raeda Laimon
May 19, 2023
5
Great customers service in timely done.
Mike G Norton
May 19, 2023
5
Very busy place, but there's many employees and things get done in a proper fashion. Service was very good. My advisor was excellent.
Louis Stieffel
May 19, 2023
5
Rosa RODRIGUEZ muy amable y muy buena vendedora la recomiendo le agradezco mucho y al financista keit Camilo también muy servicial y amable muy contenta y agradecida me voy con la Toyota
Ingris Silva
May 19, 2023
5
Close to my home. Service personnel are courteous.
Faye Hegg
May 19, 2023
5
Moe Abuajaq was very helpful and provided very good service helped me pick the best car for me
Fares Abuijak
May 19, 2023
5
Great service ..was able to contact Garret from the other side of the world via email and text..setup an appointment and 2 hrs after arriving at the dealership drive out with a truck . So simple, fast and easy with a great salesman who had great product knowledge. makes buying so painless.. and nice to come into a dealership without all the old fashioned high-pressure sales and bs .
Chris Neaves
May 19, 2023
5
I highly recommend AutoNation Toyota of Fort Myers there team is amazing. Anthony Jones and kieth assisted me in the process. Thank you
Brendle Sutton Woodard
May 19, 2023
5
20,000 mile checkup. Also replaced windshield wipers. We have been loyal Toyota customers for many, many years. When Tina Becker was our service rep, everything always went perfectly. We do not like Darius Cook. We feel he is incompetent. However, Sebastian - last name escapes me - has been very helpful, and knowledgeable. The person this time did ok, but we will continue to ask for Sebastian in the future. .
granny7
May 19, 2023
5
My RAV4 needed regular maintenance/check. Dropped it off at scheduled time, friend brought me shopping and out to lunch and it was ready when I returned.
Pamela Badeau
May 19, 2023
5
EXCELLENT COMPANY! I had a wonderful experience with this company. I buy all my vehicles there. RELIABLE/ PROFESSIONAL.... I have ll my vehicles serviced there.
David R.
May 19, 2023
5
EXCELLENT COMPANY! I had a wonderful experience with this company. I buy all my vehicles there. RELIABLE/ PROFESSIONAL.... I have ll my vehicles serviced there.
Dave R.
May 18, 2023
5
Roberta Billing has been at this Toyota store for like 20 years She is straight forward, reliable, honest and will keep in touch. She is available to answer questions and will always return calls. Managers have come & gone but she is one consistent thing about this store that we look forward to.
roberta billing
May 17, 2023
2
I have been a customer since 2005 with Fort Myers Auto Nation. Recently had a repair done. Dropped my car off on Thurs, AM. Was given a rental. I was under the assumption the rental would be paid for by Toyota since I had asked for a Loaner when I scheduled my appt. The paperwork in my hand said internal. They could not diagnosis my car until late Fri. I was told they had to order the part and it would not be worked on until Mon. I returned the car rental Tues AM and went to pick up my car. I asked for the total bill amount over the phone Mon pm. Was told it was $1390. Imagine my shock when he told me total was $1552!! I was not informed that I had to pay for the car rental. I thought Toyota was covering. I like most people in this tough rimes live on a fixed income. Courtesy would have been nice so I could plan accordingly. I would have made other arrangements instead of the car rental. Granted Toyota paid half the car rental but to have been informed of these charges would have been nice. Not to mention there was a recall in the last 2 years for Toyota fuel pumps? The cost of replacing the fuel pump I consider HIGH. $533 for labor alone. My car is currently paid off. I expect the same courtesy as new car owners, I will reconsider my next car purchase from Fort Myers Auto Nation.
Rebecca Forehand
May 17, 2023
5
Thank you to Logan Beuning and team for getting me into my 4Runner! It had been several years since I last purchased a new car and I had a good time with the folks at AutoNation. I definitely recommend them if you?re shopping in-between dealerships. Logan was very friendly and professional throughout the entire process and helped guide me through anything I wasn?t clear on. We took the 4Runner on a test drive around the area - I made sure to test Apple CarPlay, other features, and to be sure I was able to back it into a parking space without any trouble. Logan made sure that I was familiar with the vehicle and that I felt comfortable driving it before we went in to do the paperwork. While I was excited about the whole endeavor, I never once felt pressured to make the purchase. I?m very satisfied with my 4Runner and am looking forward to all the adventures I can now take with it! I?ve even been going down the various rabbit holes for accessories and add-ons. Thanks again!
Mathew Kittle
May 17, 2023
5
Service did a multi-point inspection with video. Although I was in for a recall repair they found I was LOW on oil. Showed the dipstick on the video so I had them change the oil. Thanks guys!!!
John Confalone
May 17, 2023
5
Professional
J50copel
May 16, 2023
5
Thank you to Logan Beuning and team for getting me into my 4Runner! It had been several years since I last purchased a new car and I had a good time with the folks at AutoNation. I definitely recommend them if you’re shopping in-between dealerships. Logan was very friendly and professional throughout the entire process and helped guide me through anything I wasn’t clear on. We took the 4Runner on a test drive around the area - I made sure to test Apple CarPlay, other features, and to be sure I was able to back it into a parking space without any trouble. Logan made sure that I was familiar with the vehicle and that I felt comfortable driving it before we went in to do the paperwork. While I was excited about the whole endeavor, I never once felt pressured to make the purchase. I’m very satisfied with my 4Runner and am looking forward to all the adventures I can now take with it! I’ve even been going down the various rabbit holes for accessories and add-ons. Thanks again!
4Runner Fan
May 16, 2023
5
Logan was extremely helpful, and knowledgeable about the Toyota products. If there?s any salesperson that gives good energy and knows what he?s talking about, it?d definitely be him!
Jordan Parker
May 16, 2023
5
Friendly and knowledgeable service associates.
Lila Casagrande
May 15, 2023
5
just received by new Rav4 today with help from Peter Dombrowski and Michael Cardoza. They did a great job in getting this deal closed and explaining all the features on this car.
Jane Eckert
May 15, 2023
5
I have had the distinct pleasure of working with Shelley Krogmann for well over a decade. I would not take my car to anyone else!! She has always been an advocate for me in whatever needs to be assessed, repaired or replaced. She is the true definition of integrity. In my professional and personal opinion, she should be promoted, though I'd hate to lose her hands-on-service and care. She has always gone beyond the call of duty in even the smallest things! I'd be very happy to speak to any Vice-president to give them an exhaustive picture of her personhood, professionalism, service skills, people skills and undeterred effort to please a customer and make Toyota look like a million dollars. Not to promote her is robbing oneself of a multitude of business talent and a huge boost in business moral and service expertise! Let me briefly say that I have written Vice-presidents in banking, regarding two different individuals. Both people were promoted within two months. Though it's rare, I did hear back from the Vice-presidents about my recommendations. One of my degrees is a doctorate in Human Psychodynamics. I know what I'm talking about and should not be easily dismissed by any business professional reading this. Thank you!
Richard
May 15, 2023
5
This is the 3rd Toyota we have purchased from Joe Collins at AutoNation Toyota of Fort Myers,FL. Joe always does an excellent job with the transaction and also set up my phone link and all of our services. I?ll ask for Joe next time we need a new vehicle.
Theresa shelton
May 15, 2023
5
Tina Marie took great care of us when we purchased a new 4 Runner. Great communication before the sale when we were selecting from available cars. Took care of last min discovery of paint flaw by getting us priority in the paint shop. Overall 5 star experience.
Pamela Currie
May 15, 2023
5
Roberta Just a lovely person.She did a great job.she stayed in touch while we dealt with title issues to sell our car
Mary
May 15, 2023
5
Today i bought a brand new Corolla from AutoNation Toyota, and my salesperson Logan was phenomenal! He made the whole process incredibly easy and gave me al the information i needed to make an informed decision. He has earned my business for years to come when buying a new car and i will be telling all of my friends and family about the experience i had. highly recommend Logan and Fort Myers Toyota to anyone buying a new car.
Joey Jacobson
May 15, 2023
5
Gracias a Orlando Torres y a Fanny Mejia por su ayuda el dia de hoy le pude conmprar a mi madre el corolla 2023
ARIEL GONZALEZ
May 15, 2023
5
Tina Marie took great care of us when we purchased a new 4 Runner. Great communication before the sale when we were selecting from available cars. Took care of last min discovery of paint flaw by getting us priority in the paint shop. Overall 5 star experience.
Pamela Currie
May 14, 2023
4
I had to wait an hour before someone came to talk to me about my upcoming service. Their excuse was that my paperwork was misplaced. I did have an appointment
Nicolette Pflueger
May 14, 2023
5
I went to AutoNation to buy a Toyota Camry and was approached buy Anthony Jones, such an amazing person and salesman
Yol Fanm Kreyol
May 13, 2023
5
Hank Simmons has always taking care of me.He always know what I want He makes the sell go so easy . Also my last visit to service dept Was perfect. car was done in a timely manner,they washed and vacuum the car And they didnt move the mirror or seats etc
Mary Bartoshuk
May 13, 2023
5
Today i bought a brand new Corolla from AutoNation Toyota, and my salesperson Logan was phenomenal! He made the whole process incredibly easy and gave me al the information i needed to make an informed decision. He has earned my business for years to come when buying a new car and i will be telling all of my friends and family about the experience i had. highly recommend Logan and Fort Myers Toyota to anyone buying a new car.
Joey Jacobson
May 13, 2023
5
Today i worked with Logan when buying my RAV4, and had a very positive experience. He helped me find the right one i was looking for and also helped me fit it into my budget.He made the car buying process extremely simple and easy and i would highly recommend working with Logan if you’re in need of a new vehicle. 10/10 service
Bobby Schrader
May 13, 2023
5
Hank Simmons is GREAT.He always makes my car shopping experience So easy.He does what car I'm looking for and Makes the selling process easy.
Mary Bart
May 13, 2023
5
Wanted to have a hassle free car shopping experience. Thank you Brandon and Auto Nation for just that. Brandon was a pleasure to work with and was professional yet friendly no high pressure or fast pace sales pitch. Was an all around great car buying experience.
HJHkeys
May 13, 2023
5
Came in interested in buying a car. Logan helped me with all my questions and was such a great help. Thanks!
Robert Brooks
May 13, 2023
5
i needed a new car so i go check in im telling you Joe saint cyrin was so awesome i ended up by it and i?m so happy with my new car ??
Phara Ullysse
May 13, 2023
3
I have had both good and not good experiences with the dealership. Wait times are extremely long. Customer service isn?t the best.
Erica Aponte
May 13, 2023
4
The time it took for repair was over 2 days. Overall good. Have to wait to see what the quality of repairs will be.
Calvin Boggess
May 13, 2023
5
Found a used car on-line at Auto Nation. Daniel Rodriguez sent me pictures and wallek me through the out the door process. Great experience, thanks to Daniel.
Allan Antley
May 13, 2023