
It's nice not to haggle over prices. Their prices are good!
-- Misty H.
They got me in my dream vehicle. They listened to what I wanted and I felt heard.
-- Eloni T.
Service advisor Katie was very pleasant and professional. 10k miles and service and was in and out in under 1 hour.
-- Tom D.
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Recent Reviews from AutoNation Toyota Fort Myers
Recent Reviews from AutoNation Toyota Fort Myers
4
Was able to get in and out quickly the morning of my service.
Shawna Darnell
Mar 26, 2023
5
This is Ronald Danielson. My wife Martie passed in 2021. My salesperson was wonderful and did everything to help me understand this computer on wheels. I love it
Martie Danielson
Mar 26, 2023
5
Antonio was very responsive. Nice working with everyone.
Brian S Simon
Mar 26, 2023
5
Great experience buying a car with Fady and Ryan. They did everything they could to make it a pleasurable experience and affordble. Thank you.
rebecca ellis
Mar 25, 2023
5
The service manager is new, and doing a great job at dealing with issues… she dealt with my scheduling problems and resolved the entire matter I was having with my vehicle efficiently and effectively.
Terri Hendricks
Mar 25, 2023
5
Excelente atención de Jennifer super conplacido
Sergio Duarte
Mar 25, 2023
5
Muchas gracias Rosa y Domingo son lo máximo. Les recomiendo a todo los que quieran comprar sus caros que hacen con Rosa o Domingo les prometo que la pasarán de maravillas. El proceso para comprar un carro es una linda experiencia con Rosa y Domingo en Autonation Toyota. Muchas gracias a todos.
ROCIO
Mar 25, 2023
4
Gillian communicated the progress of my service order all throughout the process. Although she had multiple clients when I arrived for my appointment, she was patient and attentive. I would have provided a 5 star review had it not been for the air filter housing and engine shroud cover not being properly latched and affixed. Additionally, the service technician did not put a new oil change sticker on the windshield.
Nicholas Alexander
Mar 25, 2023
5
My experience was great and customer service was phenomenal
Mario Baiehu
Mar 25, 2023
5
Jeremy and Bernard from Autonation Toyota were the best people to work with! Highly impressed!
Kianna poindex
Mar 25, 2023
5
Our experience with Jose at AutoNation in Ft Myers was great! They worked with us and met all of our requirements. I would buy a vehicle from them again!
Kent and Beccy Wolfe
Mar 25, 2023
5
Had a great experience at this dealership. Garrett Potter helped introduced me with an informative test drive, Antonio Jimenez also gave me the details of the car and helped me with the transaction. Kia Hansen in the finance department was able to get me the best deal and beat other dealers
Frank
Mar 25, 2023
5
Mouse from AutoNation Toyota in Fort Myers helped me get an approval for brand new Corolla even with a brand new credit. I am very please on how he treated me and my family, thank you Mouss!!! I also want to thank Ryan Mitchell for helping us in finance! Thank you!
EmilioRG Music Official
Mar 25, 2023
5
My sales associate Milien was great! He kept in touch with me as I went through the process of purchasing a new vehicle. And as promised he made the experience actually enjoyable! I highly recommend Milien if your are thinking of purchasing a Toyota at Autonation Ft Myers. I ended up working with him on another vehicle! Always professional and knowledgeable!
Chris
Mar 25, 2023
5
This has been my second purchase at AutoNation. And again they have given excellent customer service. I was able to leave with an amazing vehicle.
Celena Hernandez Rivera
Mar 25, 2023
5
Kayman was amazing when we came in to get a new truck. He was very pleasant, friendly, and efficient. He got us the exact truck we saw online and got us an even better deal. I 100% recommend you request Kayman
Ally Cummings
Mar 25, 2023
5
Anthony Jones is an amazing sales man. He really cares about the customer and works with their budget. Anyone look for a new car ask for Anthony Jones at Auto Nation Toyota in fort Myers
Hailey Detzel
Mar 25, 2023
5
new car sales person, Roberta was a great help, this is the 4th time we've purchased a vehicle with her assistance, and if we purchase again in the future we'll be sure to go to her again.
Cheri Spencer
Mar 25, 2023
3
Patrick Johnson (new car sales) is a rock star, Daisy who you see when picking up your vehicle is also very good. Both of these people made our first experience at Auto Nation what it was hence my three star rating. Our folks need more training when it comes to treating customers. If not for Patrick and Daisy it would have been far lower.
Tom Yaiser
Mar 24, 2023
5
Great service! If you’re looking for a new car or truck they are on back order. Their service department is great though!
Max
Mar 24, 2023
5
James Sutter was so empathetic and fit me in to have a diagnostic done because I had the red thermometer light up temporarily and I had a long drive ahead of me in a few days. Michelle Branch was so helpful and encouraging. This team is the best. Maureen Orso
Maureen Orso
Mar 24, 2023
5
Great customer service
Magli Huguet-Perez
Mar 24, 2023
5
Good dealership, Good people, very informative. This is the place to get your cars from Ask to speak with Mouss you won't be disappointed
GR8 MUSIC
Mar 24, 2023
5
Caring, straightforward service from sales to delivery. Was patient to help me find exactly what I was looking for.
Christian Hemrick
Mar 24, 2023
5
Logan Beuning is a very knowledgeable person when it comes to sales. He answers all questions I had. Very nice customer service and was very friendly. It was really easy for me to purchase my vehicle from toyota.
Brandon Dueffert
Mar 24, 2023
5
My husband I were pleased with overall helpful, friendly service we received at this dealer location in Fort Myers. They quickly helped us locate the vehicle that we’ve wanted; the business manager went above and beyond to make sure all aspects of the pricing worked in our favor.
Beach Bum
Mar 24, 2023
5
I have never been more satisfied with a buying experience. I submitted my info online for a new Camry and was instantly contacted by Logan from Atuonation Toyota. He was so incredible to work with, very professional and knowledgeable throughout the entire process. Very excited to share my experience and I know that anyone who works with Logan moving forward will be just as happy as I was leaving. I’d highly recommend Logan to anyone needing a new car. 10/10!!
Victoria Hallet
Mar 24, 2023
5
We worked with José to trade our vehicle for a 2020 Buick Enclave. Very smooth and fair transaction. I recommend them. 5 Star service.
Kent Wolfe
Mar 24, 2023
5
Logan Beuning is a very knowledgeable person when it comes to sales. He answers all questions I had. Very nice customer service and was very friendly. It was really easy for me to purchase my vehicle from toyota.
Brandon Dueffert
Mar 24, 2023
5
Tina Marie made us feel right at hime no pressure. Kai and the closingteam were equally as nice. Great crew!
William Pelton
Mar 24, 2023
5
Thank you for listening to my wants and needs in a car and staying within my budget. I also appreciated how there was no BS, just straight facts and honesty! Turner Simpson was attentive, kind, patient, communication was great, and he even taught my 9 year old son a math trick!
Tiffany J Campbell
Mar 24, 2023
4
My service rep has known me and helped through the process
Rolando Rodriguez
Mar 24, 2023
5
Antonio Jimenez and Kai were great to work with I, I have been working with Antonio since September to help me find the right vehicle and he was great. I absolutely love my new car!
Blake
Mar 24, 2023
5
Thank you for listening to my wants and needs in a car and staying within my budget. I also appreciated how there was no BS, just straight facts and honesty! Turner Simpson was attentive, kind, patient, communication was great, and he even taught my 9 year old son a math trick!
Tiffany Campbell
Mar 23, 2023
5
Excelente lugar para comprar carro. Muy buena atención y sobre todo disposición para ayudarle a encontrar su mejor opción. Muy recomendado. Fuimos a tendidos por Hector excelente vendedor.
Miguel De Haro
Mar 23, 2023
5
Orlando Torres is an excellent salesperson. He is no nonsense and addressed my needs. I knew what I wanted and Orlando guided me well. Very happy with the purchase of my Toyota Tacoma! Thank you, Orlando!
Kerrie BudamolTogher 'll?,
Mar 23, 2023
5
Muy excelente bien atendido gracias adriana
Erick Valdez
Mar 23, 2023
5
Antonio Jimenez and Kai were great to work with I, I have been working with Antonio since September to help me find the right vehicle and he was great. I absolutely love my new car!
Blake Morris
Mar 23, 2023
5
Excelente atención y un personal muy agradable y con toda la disposición de ayudarle a encontrar su mejor opción. Héctor es el nombre d muchacho que nos ayudó 100% recomendado.
Miguel De Haro
Mar 23, 2023
5
Got a 2022 Corolla Cross at AutoNation last October and then dealt with total loss from an accident early 2023 Joey Sanjuan has been a life saver TWICE for me in the last 6 months! He helped me confidently walk off the lot with a brand new car each time as well. I cannot recommend enough.
Amber Kurz
Mar 23, 2023
5
It was a good experience staff member provided excellent service at check out
Mbamateu
Mar 23, 2023
5
My Toyota Sienna was taken into the service area within minutes after arriving on time for my 1:30 appointment. The dealership was very clean and seating was comfortable. My vehicle service was completed and everything was checked in just one hour.
Keith Barber
Mar 23, 2023
5
Met with Ronnie P.. Explained to me what work was to be done on my 2020, Toyota Camry, SE. Oil change, filter, rotate 4 tires. Told me it would be a 90 minute wait and it was. Very pleased with the service.!!
Robert Martin
Mar 23, 2023
5
Christine was excellent helping me and answered every question I had in detail! She is Fully recommended 10/10! I love my 2018 Sonata
John Hampton
Mar 23, 2023
5
Carolina was excellent, she was very patient and thorough with explaining! She was very accommodating, and very knowledgeable.
Youdline Jean Louis
Mar 22, 2023
5
Staff was very helpful and responded to all our questions. Internet sale process simple and hassle free. Very accommodating.
Richard Miner
Mar 22, 2023
1
Worst, most unethical car buying experience ever! I have had issues with my car after barely two weeks of owning it. It is now clear that this car has some extensive damages that were covered up well. Based on the most recent information that I was given, I am almost certain that the damages happened during Hurricane Ian while it was still with the previous owner, who was also the only other owner of this car. However, the car was still allowed to be sold from this Toyota dealership to me in January of 2023. At that time, I had no idea that I was being sold a lemon. Now, I’m stuck with making monthly payments on a car that I have not been able to drive since I bought it, practically. I have tried to speak to the managers at Toyota and work with them, but my calls are ignored, most of the time. I do not see how a certified dealership is allowed to do something that is beyond dangerous, unethical, and illegal. This is the most unprofessional interaction I’ve had with a business, ever!
Nyia Laurelli
Mar 22, 2023
5
Fantastic experience. Domingo was incredibly helpful. I would ask for him by name next time.
Matt Polk
Mar 22, 2023
5
Very thorough and professional. I'm very satisfied with the service to my Tundra. Emily communicated with me during the whole process. Excellent ustomer service
Marty Schaech
Mar 22, 2023
5
My friend recommended me here after buying a New car last week, she told me to go in and ask for Antonio Jimenez and Daisy Granda as she loved working with them and I can say that this is the best car buying experience that I have ever had everything was handled smoothly and everyone was very profesional and nice. I will definitely be back!!!
Basilio Diego
Mar 22, 2023
5
Excellent service and attei
Aldrin Cira
Mar 22, 2023
5
Recently completed a purchase on a 2023 Corolla Cross. I worked with both Wes and Fanny and they were extremely helpful throughout the entire process. I’m excited for my new vehicle and would come to AutoNation again for future car purchases.
Molly Powell
Mar 22, 2023
5
One of the best experience I’ve had there in the past two years. Mr Moss was excellent and I will ask for him as a service rep from now on. First time my car was washed and Mr Moss walked me to my car! Excellent customer service
Elizabeth Almeida
Mar 22, 2023
5
Me siento muy contento ya que pude obtener el auto que andaba buscando a través de la ayuda de Michael Cardoza muchas Gracias
Yoeslandy
Mar 22, 2023
3
I went in to have new keys programmed. The next thing I know the service person is showing me pictures of the steering issue that will cost almost $1,800 to fix. I am then told not to drive the car. This is the second Toyota dealer who employed the same tactic with our other Toyota. I told service I was going to check with our mechanic who has serviced our vehicles for 20 years. When I brought the car into our mechanic I was told I could drive the vehicle until the repair and to bring the car back for a check on the steering fluid levels and he would top it off.
Michael
Mar 22, 2023
5
Mouss at Nation Toyota Ft. Myers very nice young man and helped me get a great deal on my new car. Thanks
John k Hampton
Mar 22, 2023
5
Rosa & Fanny were absolutely amazing today helping me buy my first BRAND NEW 2023 RAV 4 XLE! This was the first car I?ve bought and both of these ladies helped me with EVERYTHING I needed! I literally could not have asked for a better experience than what Rosa & Fanny gave me!!!
Zoey Nolen
Mar 22, 2023
5
Antonio Jimenez, Daisy Granda, and Raymond Ravencrest were great our friend Monica referred us we came in and looked at a New Rav4 and absolutely love it. Great experience!
Lorena
Mar 22, 2023
1
Service is horrible. I am going to switch brands. Service is just as important as purchasing the vehicle. Problems every time I go.
Frank Mitchell
Mar 22, 2023
5
Very helpful with answering questions and the new Toyota Sequoia. Will be back to see one when they have them in stock.
Christine
Mar 22, 2023
5
My friend recommended me here after buying a New car last week, she told me to go in and ask for Antonio Jimenez and Daisy Granda as she loved working with them and I can say that this is the best car buying experience that I have ever had everything was handled smoothly and everyone was very profesional and nice. I will definitely be back!!!
Basilio
Mar 22, 2023
5
Muy buena atención y muy contento porque compré lo que andaba buscando muchas gracias por todo….
Yoeslandy Escobar diaz
Mar 21, 2023
5
Kendy Louis sold us a 2023 Highlander XLE hybrid and he made the experience very quick and easy! We love our new car. See Kendy for all of your car buying needs.
Sarah Pierre
Mar 21, 2023
4
Today I had a pleasant experience at Toyota AutoNation Fort Myers. Of course I came to see my girl, Michelle Bryant, and if it wasn’t for her, I would’ve been getting my brakes done elsewhere. They definitely need to work on the price that they’re charging for parts and labor. There’s a huge difference between the $199 that I could’ve spent at a local ASE Certified mechanic and the $273.34 that I spent at AutoNation. That’s the only reason they didn’t get five stars for me today.
Mrs. Green
Mar 21, 2023
5
My Father in law bought a Highlander Hybrid XLE and the buying experience was amazing . Was detailed with information on the vehicle and also very helpful with assisting me and making me familiar with the car. He made his first car buying experience one in a million and would refer Kendy Louis to anyone and the managers were very pleasant as well , made sure they got me everything I need and more.
Metric Solo
Mar 21, 2023
5
Antonio Jimenez, Daisy Granda, and Raymond Ravencrest were great our friend Monica referred us we came in and looked at a New Rav4 and absolutely love it. Great experience!
Lorena Gomez
Mar 21, 2023
5
100%. Recomendado.Exelente trato. Fuimos atendidos por Hector. Muy tratable y carismático. Son los mejores.
Delianis Veloz
Mar 21, 2023
5
Thank you to Orlando Torres for making this car buying experience so amazing and easy for me and my family!!
Ariah Anderson
Mar 21, 2023
5
Rosa & Fanny were absolutely amazing today helping me buy my first BRAND NEW 2023 RAV 4 XLE! This was the first car I’ve bought and both of these ladies helped me with EVERYTHING I needed! I literally could not have asked for a better experience than what Rosa & Fanny gave me!!!
Zoey Nolen
Mar 21, 2023
5
Exelente experiencia. Muy amable la persona que nos atendió . Su nombre es Hector. Súper buena atención. Recomendado 100%
Delianis Veloz Santos
Mar 21, 2023
4
Our Prius was in for regular maintenance. Arrived as per my scheduled time and taken within five (5) minutes. Was advised it would be approx. two (2) hours, but was closer to 2-1/2 hours. Would have liked updates during that time. Also, the car was always washed / rinsed off prior to be returned - apparently a service no longer deemed necessary for Toyota's customers???
PJS&DES
Mar 21, 2023
3
I arrived early, I was checked in on time. The car was ready rather quickly. I received a payment receipt which did not provide their normal documentation indicating how they rotated the tires nor the status of the other items they normally inspect free of charge. Finally they reset the maintenance warning light. I have to answer the rest of the questions, but who really knows the "quality of work performed" and there was no timeframe promised. "NA and Unknown"should be an answer options if you want an honest review
Im guessing
Mar 21, 2023
5
my wife and i bought a sienna form logan at Autonation Toyota and is was a very simple and easy process with him. we had a number of problem with our title and which car we wanted but he handled everything perfectly. i?d recommend logan and autonation to all my friends
johnmarszalek
Mar 21, 2023
5
Greatest salesman ever Joe Saint I will definitely recommend someone else
Youkenson Dorce
Mar 21, 2023
5
The best sales person Geraldina and Fanny finance manager Wonderful attention we are please to be part of autonation Toyota
Reuben Vivas
Mar 21, 2023
5
The best, the best, the best, the best, the best, the best.
Mario
Mar 21, 2023
5
Servicio excelente, dealer muy limpio y con muy buen customer service. Amables muy professional. Thank you guys.
Mario
Mar 21, 2023
5
We had a great experience atAutonation Toyota in Fort Myers. We placed a deposit on a Sienna with Logan and he was incredible to work with. Very respectful and knowledgeable. I highly recommend Logan and Toyota to everyone!
Marilyn Marszalek
Mar 21, 2023
5
Mouss was an Amazing person has a great personality and great heart.
Ixel Fajardo
Mar 21, 2023
5
Mouss treated us with Respect and super friendly. Just by the way he received us when we were walking in and with his positive attitude, I knew everything will come out great and that we will come out driving with a new car. Thank you Mouss for all your help.
Blanca Fajardo
Mar 21, 2023
5
Fast and easy process! We were running a bit late, but they all waited for us and were all very accommodating
Barbara Gallone
Mar 21, 2023
1
I arrived at 7:10am for a 7:30am appointment to have my key fob fixed and/or replaced. I was told a diagnostic test will need to be ran to determine the problem. At approximately 9:40 am, after four people who arrived after me, were in and out before me, I noticed that my vehicle was still in the same spot it was in when I arrived almost 3 hours prior. I advised the representative that I had to leave by 10:30am so if it wasn?t going to be able to be fixed prior to that then I would have to just leave now. He stated that they were short a technician, and were still working on cars from yesterday; therefore, they would not be able to get to my car anytime soon. Essentially, this was a complete waste of time, and I?m not inclined to bring my vehicle back for any services at this location again. I understand that business are short staffed, and sometimes things take longer than expected; however, that is something that should be explained to the customer upon arrival. That way it will enable the customer to make the choice of staying or rescheduling, but to sit there and say nothing, and let the customer wait for 3 hours with 0 communication is outrageous. This is a good place to purchase a vehicle from; however, the service department is not worth your time, money, or energy.
Alexsis Fairweather
Mar 21, 2023
5
My experience at autonation was the best! Quick and easy! Thanks to Christopher and Jeremy! Great costumer service!
Sheila Portillo Martinez
Mar 20, 2023
1
Repair took over 4 months. Delay was mostly to get parts. Advisor got mixed up several times justifying delays.
Robb Alexander
Mar 20, 2023
5
Anthony in the service department was extremely helpful and knowledgeable. Very professional He was able to help me with all of my questions and concerns with my car. All work was completed on time as promised.
Michael Beam
Mar 20, 2023
5
We were pleased with the friendliness and respect we received from everyone at Auto Nation. Logan Beuning worked with us to find the perfect car to suit our needs. We were impressed with his professionalism. We have now picked up our new Toyota Sienna. Logan and Kai were wonderful to work with again. They were both so friendly and helpful to us. We really appreciate the time and support they gave us both times we were there.
Marilyn Marszalek
Mar 20, 2023
5
Anthony Jones is great salesman and helped us out tremendously!! I highly recommend Autonation Toyota of Ft Myers for any car buying experiences.
Kenzie Leonard
Mar 20, 2023
5
Randy and Lisa made my purchase quick and easy. I was out in no time!
Bobby Acevedo
Mar 20, 2023
5
I had previously bought 2 FJ cruisers from Ft Myers Toyota, had service there at times, now just bought a new 4Runner from AutoNation Toyota (new name). Salesman Jordan could not have been better. Everyone there continues to be helpful and a pleasure to work with. Such low supply on market, was happy to meet them all and quickly do the deal. 5 stars or more.
AJ S
Mar 20, 2023
5
We had a great experience atAutonation Toyota in Fort Myers. We placed a deposit on a Sienna with Logan and he was incredible to work with. Very respectful and knowledgeable. I highly recommend Logan and Toyota to everyone!
Marilyn Sidoni Marszalek
Mar 20, 2023
5
my wife and i bought a sienna form logan at Autonation Toyota and is was a very simple and easy process with him. we had a number of problem with our title and which car we wanted but he handled everything perfectly. i’d recommend logan and autonation to all my friends
John Marszalek
Mar 20, 2023
5
muy buena atencion amables rapidos confiables
Alex Canelon
Mar 20, 2023
5
Performed as expected
YordanR
Mar 20, 2023
5
We had a great experience atAutonation Toyota in Fort Myers. We placed a deposit on a Sienna with Logan and he was incredible to work with. Very respectful and knowledgeable. I highly recommend Logan and Toyota to everyone!
Marilyn
Mar 20, 2023
5
I would highly recommend this dealership. Our salesman Colonel Cliff Williams was very very helpful and professional. From the first time I met him until my wife and I close the deal on a 2023 RAV4 hybrid he was very helpful and knowledgeable.
Bschwartz
Mar 20, 2023
5
I called Toyota Autonation and Tina Marie answered the phone and I set up an appointment the next day she let me know what was on the lot for RAV4?s she was very professional. She sent me photos of the inventory of the vehicles and her business card confirmed the appointment. We met with her the next morning she took her time. This is a purchase from my sister since I had purchased a new car two years prior. She was extremely thorough with explaining all the features in the car even better than my sales person she made the experience very smooth and easy for my younger sister. I was very happy that we had Tina Marie as a sales person. Highly recommend she is an asset to Ft Myers Toyota she knows the facts and cares that is very important ??????????
Stephanie Brewster
Mar 20, 2023
5
Antonio Jim�nez and Daisy Granda were absolutely wonderful I bought another new car from here and once again I had a fantastic experience, I recomend everyone to come here!
Monica
Mar 20, 2023
3
Slow service and called a different customer than myself. To replace one tire was 300.00 on my Highlander
Craig Larson
Mar 20, 2023
5
Nick in services was amazing. Helped me get my new battery quick and easy.
Cerina
Mar 20, 2023
5
It was a good experience. The employee that helped me was nice and friendly
Carlos Hernandez
Mar 20, 2023
5
Miller nos atendió muy bien y muy bien servicio.
NICOL SANCHEZ
Mar 19, 2023
5
Excellent service
Maria Aponte
Mar 19, 2023
5
Garrett was amazing. He got me into the exact vehicle I was looking for. He was super knowledgeable and knew his product well. He made sure I had the best of customer service and I could not be more happy with my new Highlander Hybrid.
Tammy Nguyen
Mar 19, 2023
5
I had a wonderful experience with Jesse hardee . He is very professional and kind and knowledgeable. I will definitely recommend him to family and friends.
Siamak karimi
Mar 19, 2023
5
I have 2 Toyotas that I?m very happy with, both from Autonation, kayman has been a great help with sales and service!!
Scott
Mar 19, 2023
5
Mouss did an amazing job selling my MIL a car. Quick and easy process.
Kelsey Gates
Mar 19, 2023
5
My experience with Peter Dombrowski was amazing he walk me thru my experience in buying my first brand new 2023 Toyota 4 runner. I will recommend AutoNation to any one that will is looking to get a car
Jennifer
Mar 19, 2023
4
Takes a long time but they get it done right. The customer service is very good and helpful.
Brandon Mapes
Mar 19, 2023
5
Have used Autonation Service for many years and they are always very professional and trusted. I do recommend them.
Art Berry
Mar 19, 2023
5
Michael made our truck purchasing experience much more pleasurable, he answered all our questions and stayed with us through the entire process! If it weren?t for Michael being our sale rep we most likely would not have walked out with a vehicle.
Alejandro
Mar 19, 2023
5
Jordan and Antonio were very helpful and honest the entire time and worked really hard to get us down to the best deal we could get. 10 stars would be more fair for the team.
arthur freitas
Mar 18, 2023
5
Excellent service 👏 Kayman was so helpful in getting us into a new Toyota Tacoma!! The dealership service was fast and easy no issues , thank you all , very happy with my purchase 😁
Zachariah Mumme
Mar 18, 2023
5
Mouss really helped us getting a new car, experience was fast, thorough and pleasant. 10/10
Renan Castilhos
Mar 18, 2023
5
Michael made our truck purchasing experience much more pleasurable, he answered all our questions and stayed with us through the entire process! If it weren’t for Michael being our sale rep we most likely would not have walked out with a vehicle.
Melissa Munoz
Mar 18, 2023
5
Always, always going above and beyond, with excellent customer service. I highly recommend AutoNation Toyota Fort Myers. You will NOT be disappointed. If I could give it 10 stars I would.
Lynda Nichols
Mar 18, 2023
5
Patrick and Mo were great to work with. They are great communicators and listened attentively to my needs.
Lori Thomas
Mar 18, 2023
5
Milien Muzo at AutoNation Toyota made selling my vehicle a painless experience. He was nice and thorough. Good experience.
Jonathan Henderson
Mar 18, 2023
5
Moe was very courteous and made the process a great experience.
Chris Easton
Mar 18, 2023
5
Garrett was amazing. He got me into the exact vehicle I was looking for. He was super knowledgeable and knew his product well. He made sure I had the best of customer service and I could not be more happy with my new Highlander Hybrid.
Amerasian N (Amerasian)
Mar 18, 2023
5
I recently bought a RAV4 from AutoNation Toyota. I worked with Garrett Potter. He was very helpful, super knowledgeable, and very caring. He made me feel as though there is no car in the world that can compare to my RAV4, and was very helpful, explaining all of the packages and protections included with the vehicle, I will definitely be buying here again and referring my friends and family to Garrett. I’ve never had such a seamless, quick and easy car buying experience.
Sarah Salibay
Mar 18, 2023
5
Mr Miller and Mr Sean are the best sale person I ever met. Their performance was excellent and knowledgeable I greatly appreciate and recommend them if you ever buying a car. Thank you 😊
Loveliness Tuessy
Mar 18, 2023
5
Gracias al equipo de Toyota a Orlando Yeni y Jennifer por la ayuda del día de hoy se los recomiendo 100
Lito Gonzalez
Mar 18, 2023
5
Slow service. Called the wrong customer instead of myself. Repair was expensive, $300 to replace one tire on my Highlander.
Craig W Larson
Mar 18, 2023
5
Great communication, options, and kind! Direct and got the job done
Anthony Rivas
Mar 18, 2023
5
Mouss was extremely nice and knowledgeable.
Toyota1
Mar 18, 2023
5
Mouss really helped us getting a new car, experience was fast, thorough and pleasant. 10/10
Renan C.
Mar 18, 2023
5
Weasel "mousse" moussignac great customer service showed us all vehicles we was interested
Ray1218
Mar 18, 2023
5
I don't know why I was selected for a free oil change and tire rotation but but it was very nice. I pulled in for my appointment and an hour later drove away at no charge.
William Smithyman
Mar 18, 2023
5
my 4 runner has nail on tire this my second time to replace my tire first time and second time same issue but the dealership take care no extra money, no cost. because i have warranty. thank you technician and all service team
Gin Ngaihte
Mar 18, 2023
1
Over six months after buying a car from Autonation Toyota, I can finally write my first review (there was an earlier review that was entered on my behalf by my "salesperson"). This is the real review. First of all, I'll comment on the car, a Toyota Corolla. The car is awful, to put it mildly. The car drives really rough, it's loud, and there is a weird rubbing sound from underneath it once I reach higher gears. The issues I just mentioned were ignored at my 6 month "service". More on that later. Now, I'll talk about the day we bought it. Our salesperson lied from the get-go. He said they don't work with our bank. That was a lie. He said they won't take any trade-in on our older Toyota. That was a lie. He discussed looking at used cars. I said that I don't want to pay 15-18k for a 10+ year old car. He said they don't have used cars that old for for that much. I showed him the cars on my phone. He was caught. Another lie. The manager (RJ?) was very helpful in ignoring our salesperson's lies and he helped us secure decent funding. He was the only highlight of our experience. Our finance guy told us everything we would be getting with our purchase agreement (free oil changes, free scratch repair, discounted rentals, etc.). Unfortunately, most of that was a lie. On my six month "service", I brought the pos car in. I mentioned that it had been scratched and also informed him about the other issues with the car. He said that they don't repair scratches...what? That's not what I was told at purchase. Another lie. Anyway, I mentioned the other issues I was experiencing with the car, however, the service was just for a tire rotation, so I would have to do a diagnostic separately. They wouldn't give me a rental when I asked...they didn't even offer me one. So much for discounted rentals. Another lie. I said fine, I'll just get the tire rotation. I was informed it would take about an hour. I agreed. After about thirty minutes the service tech informed me that, in fact, it would be longer than an hour (maybe two to three hours) as there was one or two people ahead of me. I did not want to wait hours for a tire rotation. I asked for my car and I left. I will never be back to Autonation, I will be trading in this piece of garbage car, ASAP. It's a shame, I used to like Toyota's, I had owned a couple in the past. Oh well.
Eric S
Mar 17, 2023
5
Kayman provided us with great service and helped us find the right vehicle for us. He was professional, friendly and cut right to the chase. We had a good experience and will likely be back in the future.
Christopher Suarez
Mar 17, 2023
5
Dustin offered me a fair price for my 2020 WRX and made selling a car entirely stress free and easy. While I didn’t purchase a car here, I know where I’m going should I ever be in the market for a new Toyota. Nice facility and great staff. Thanks Dustin!
C97
Mar 17, 2023
5
Anthony jones was absolutely amazing he help me get into what they consider a unicorn my brand new 2023 Toyota Sienna XLE. I recommend anyone looking for a new vehicle to shop at AutoNation Toyota of Ft.Myers
Nancy Johnson
Mar 17, 2023
5
Roberta billing is a great sales person she sold us our car and is now buying it back from us. Process was easy would recommend
Mr Marty
Mar 17, 2023
5
Every experience with Toyota AutoNation is excellent. Shelly is simply amazing the way she addresses all the specific details of each and every customer's needs every day! Along with Shelly's hard work also comes the great smiles! Thank You Shelly!
Kevin F.
Mar 17, 2023
1
I arrived just after 3pm for 3:30 appointment. I informed the valet of the reason for my visit and even showed her that my left indicator would not come on. 8 was ushered in and greeted shortly by my advisor, Anthony Jane. I repeated the reason for my visit- left indicator would not come on. He left and within five or ten minutes came back and said he would assist a woman and then see me. Over two hours later while I languished in front of a turned off tv, napped and woke up again, I was finally summoned. The light came on while the car was in the shop I was told. I said, it does that. It stays off and when the temperature gets warmer it might come on. I was admonished by Mr.Jane for not telling him that it was an electrical problem. I pointed out that I?m in healthcare and don?t fix cars that?s why I brought it for the experts to tell me and fix it. I was sent away having accomplished nothing but advised to come back next time before 2pm so the electrician could look at the car. I was also advised of a diagnostic fee. I wonder if this fee would still be applicable if I diagnosed it myself as my advisor thinks I should have done. I was not impressed by the customer service.
Sherette-Ann Nolan
Mar 17, 2023
5
Great service and Dan from the service desk is the greatest always helpful and prompt Auto nation . Fort myers Toyota
Ismara Chavez
Mar 17, 2023
5
Mouss from AutoNation Toyota in Fort Myers help me understand how financing work and I know that when it?s time for me and my boyfriend to buy car, it makes perfect sense to buy from a dealership that cares. He gave me no pressure and I like that. Thank you!
Daniela Sejas
Mar 17, 2023
5
Ms Geraldina Mendoza is excellent. It was a very pleasant experience unlike dealing with other sales people from various dealerships.
Alec P.
Mar 17, 2023
5
Me fui muy feliz por mi carro nuevo Gracias a Jennifer y Fanny
Trinidad Garcia
Mar 16, 2023
5
Great experience was able to buy my car with no hassle for a good price
Nathan Adams
Mar 16, 2023
5
Very friendly and knowledgeable about products
Kathryn Childs
Mar 16, 2023
5
The service experience was easy and they were very communicative. A pleasant surprise.
Dana Kaiser
Mar 16, 2023
5
Was in for oil change etc. I was explained what all the service would entail. Was in and out in about 2 hours.
Cindy Dana
Mar 16, 2023
1
During my 4th visit for the same issue that they cannot seem to fix (vibration while decelerating) the tech got grease and dirt on my passenger seat, fingerprints and smudges all over the painted hood and ripped out an installed (not suction cup) dash cam without any permission from me to touch my personal property. Absolutely horrible treatment and service from this dealership.
808Yota
Mar 16, 2023
5
All went well, no window sticker of oil change date was provided, those are very helpful. Other than that very nice experience.
Michael Lasson
Mar 16, 2023
5
We bought ofrece 3rd Toyota from here with Tina Marie Catrucco. She was an excelente sales woman. We are very happy with our New Highlander and with Tina's service.
Fernando Maga
Mar 16, 2023
5
Service has greatly improved from past experience. Easy and good communication.
Dana Kaiser
Mar 16, 2023
5
Amazing working with Roberta!
Paige Martin
Mar 15, 2023
5
Grate customer service
Lorraine Cuadra
Mar 15, 2023
5
Sold my car to Autonation Toyota, thanks to Milien and Anthony my process was very quick and easy. Thank you for all your help guys I would come back again soon. Best experience I’ve had at a dealership.
James Colon
Mar 15, 2023
5
I’m very pleased with Autonation Toyota Fort Myers service department. Shevanie Parks was very helpful, she got me in an out in minutes. Thank you for everything.
Hector Justiz
Mar 15, 2023
5
Roberta is amazing
Evan Saboe
Mar 15, 2023
5
Nick in Services was amazing. Was able to help me get my new battery for my Corolla.
Christine Brazendale
Mar 15, 2023
5
Shelly is a real professional Knows how to deal with people Knows the repair/service part of the business
Jim Larson
Mar 15, 2023
5
Nick in services was amazing. Helped me get my new battery quick and easy.
Cerina
Mar 15, 2023
5
Quite a wait but worth it. Orlando was extra helpful to us. Learned more about our warranties than we knew.
Ray Acuna
Mar 15, 2023
5
Done in great time. Brought the car in for annual 2 year service. The service rep was very professional and very helpful. Said service may take 1 hour and a half. It was done in an hour. Rep brought car up for me because it was parked a bit away. Had great service.
Helene Okerstrom
Mar 15, 2023
5
Got me the best deal for my new car and made this an experience that will keep my business forever. 1000000/10 on the buying experience for sure!
Stacy Sutton
Mar 14, 2023
5
Excelente servicio excelente explicación de Héctor muchas Gracias
Santiago Rodriguez
Mar 14, 2023
5
Great service experience.
Sandi Percival
Mar 14, 2023
5
Antonio Martinez at auto nation Toyota of fort Myers did a phenomenal job thank you for your assistance I love my new rav4
Omari Darius
Mar 14, 2023
5
Hello , my name is Montfort , I realize that, the sales men Antonio Martinez doing a good job and I really appreciate it
Montfort M
Mar 14, 2023
5
Best dealership in Fort Myers, I have bought 8 cars for me and family. Toyota is Toyota!
Miguel A. Mejia
Mar 14, 2023
5
If you are looking for your perfect deal, AutoNation Toyota of Fort Myers is your place to go and… Ask for Mouss he will do you right…..
Elizabeth Williams
Mar 14, 2023
5
Héctor fue un gran vendedor, me explico todo Perfecto! Me enseñó el carro que quería, con todas las especificaciones como las quería, sin duda alguna recomendaría a Héctor a cualquier familia y amigo, que gran vendedor fue Héctor!
Daniel Fernando Quiñones Niño
Mar 14, 2023
1
I had my oil changed and a tire rotation. This service is about $70 back home in NY. I paid $160 for the same service here at Auto Nation. Further, I attempted to talk with someone via "on-line chat" on their web site, but no one ever connected. Never again
TomS330
Mar 14, 2023
5
Super happy with my experience! Jazmyn Jones made this process nice and easy for me . thank you so much
Bree Beauchesne
Mar 14, 2023
5
Auto Nation was great to work with and helped us get another Highlander after Hurricane Ian drowned our 2020 Highlander
JESSE NOELL
Mar 14, 2023
5
Logan was knowledgeable, friendly and honest. His product knowledge was great. If he didn't know the answer then he would find it. We came in looking for a Venza but tried a Rav4. Ended with a Camry. He took the time to look at each product so we could make an informed choice.
Dennis Koch
Mar 14, 2023
5
good service. When you take your car in for maintenance. If you don't want to wait in the store. They will have a professional driver to take us home. When the car is maintained, it will come to pick me up.
陈瑞
Mar 13, 2023
5
Great customer service!
zoe cooper
Mar 13, 2023
5
Only reason I bought a car from auto nation Ft Myers when I leave in Naples is George Tracy. Enough said!! I hope you realize what you have with him and what he brings to the table.. Better not let him go!!! He is a gold mine for your company!!
robert bailey
Mar 13, 2023
4
The service department was very knowledgeable and friendly and helped clarify any questions I had. The process of purchasing my new car also was pretty smooth, but I do wish the salesperson did make it clear that not all hybrids are eligible for the tax credit, I did feel a bit blindsided when I looked into claiming it.
Ryan
Mar 13, 2023
5
Shelly Krogmann is an amazing service writer. She services all 3 of my Toyotas here at AutoNation Toyota and has been here over 10 years. She is knowledgeable about cars and what can go wrong, and advises me what must be done now as opposed to what can wait on my older FJ. She puts her cell right on her card so I don’t have to sit on hold with the answering service, I can call her directly if I have questions or need to make an appointment. I would highly recommend her to anyone in need of a contact person for service. She is an asset to AutoNation Toyota Ft Myers.
Roberta Billing
Mar 13, 2023
5
Had a great experience with Auto Nation. Found a vehicle online but it wasn't on the lot yet. Frank was able to find it and I ended up purchasing it. Thank you for your hard work on getting me into a new vehicle.
Michael Williamson
Mar 13, 2023
5
Toyota is the best
Marie Dorism
Mar 13, 2023
5
Great experience with Milien! Helped me sell my car fast and easy and helped me get more than what I was expecting. Come see him for sure
Jose Fernandez
Mar 13, 2023
5
Anthony Jones did a great sales job. He was very helpful and friendly! Would recommend buying from him anytime!
Janice Ries
Mar 13, 2023
5
A. Bedell went above and beyond to help with a problem stemming from insurance withholding monies for pre-authorized repair. Dealing with Fort Myers Autination Toyota these past 2 years promotes clients to return time and time again. Thank you Austin.
Dee Powell
Mar 13, 2023
5
it was grate
Arthur Smith
Mar 13, 2023
5
I recommend because of safety and quality. i do not recommend servicing if you're not dropping off! it takes 3 1/2 hours of wait time!
Marie Cobourne-Cyrus
Mar 13, 2023
5
Great experience with Milien! Helped me sell my car fast and easy and helped me get more than what I was expecting. Come see him for sure.
Jose Manuel
Mar 13, 2023
5
Logan is a 5 star sales person. So helpful, knowledgeable & caring Kia in finance was also great Reccommend this dealership !
Char Koch
Mar 13, 2023
5
Muy Feliz con la compra de nuestro nuevo Toyota Highlander. Fanny la financiera y Rosa la vendedora nos ayudaron muchísimo a tener nuestro carro de nuestros sueños! Recomendamos a Autonation Toyota ft Myers para su próxima compra! Luego venimos por el 4Runner!
Basilio López Jiménez
Mar 13, 2023
5
Sales team was straight forward and courteous. Anthony, Ryan, Daty, and Jenn were professional and trustworthy.
Steve72
Mar 13, 2023
5
Anthony Jones was my sales person he is very knowledgeable very attentive I love my experience at Toyota nation thanks to Anthony would definitely recommend.
Mari0725
Mar 13, 2023
5
Best experience ever, I reside in fort lauderdale and was not getting any luck with a car purchase, Until my luck change and Brie called me from AutoNation and exceeded my expectations with her great customer service and making sure all my accommodation were met and more got hooked up with a new radio. They have beautiful used cars that are in excellent condition. I'm very happy with my purchase Kia sportage. Thank you to Hunter also for helping with making the finance so easy and meeting my accommodations also. Definitely recommend the Auto Nation in Fort Myers best customer service ever. 10 stars ?
Sandra Lozada
Mar 13, 2023
5
I want to give a special shout out to Kai, in finance. He spent a good deal of time with me , and my daughter, on the phone prior to the sale. He is a real gem.
Nancy Paton
Mar 13, 2023
5
Tom in sales, and Shelly in service are the best. Great service every time my Highlander needs service.
Joseph Staral
Mar 13, 2023
5
Amazing service! Greeted right away, met and exceeded expectations. Traveled here from Fort Lauderdale so we're hoping for good results and they delivered.Would def recommend
Gerardo Salinas
Mar 13, 2023
1
I have never experienced a service visit that was not at least 4 hours long. Extremely disorganized and slow. Workers openly complain about their job. Today I've waited over 5 hours (10:00AM appointment on a weekday) and was called on my cell to be notified that they also want to change my tires. No ETA for completion after waiting over 5 hours. No explanation for why basic routine maintenance requires an entire day to complete. I'm planning to drive an hour south to the Naples Toyota for future service appointments because the complete lack of urgency, structure, or basic customer service here are absolutely appalling. UPDATE: After 8 hours of waiting, my invoice was finally ready. The service advisor, Shantel, offered an insulting $200 off for the wait, on a $2,100 "routine maintenance." I have never before been so disappointed and frustrated by the sheer incompetence of a service. 8 hours, $1,900, and zero communication. Absolutely baffling. UPDATE 2: They also removed and never returned my key fob protector, which is minor but an inconvenience and an additional cost to replace. Likely misplaced amidst their disorganized and uncaring environment.
M C
Mar 12, 2023
1
Bought a used Subaru from them, 4k miles later the engine gave up due to the previous owner had a tune on it, now im stuck with a broken car and a 13k dollar bill to fix it, my warranty was voided due to the car being tuned, wish the dealer took a deeper look on the car before selling it!
Kozgrove1
Mar 12, 2023
5
Eran did a great job helping me purchase my new RAV4 at AutoNation Toyota.
Brandon
Mar 12, 2023
5
Our Sales Person Dale Fortner was exceptional!
Sandy Gonnelli
Mar 11, 2023
5
El señor Héctor en el Día de hoy marzo 11 del 2023 desde que llegue al dealer fue atendida por el y me siento muy satisfecha por su profesionalismo y atención, mi opinión es que se merece más de 5 estrellas.
Rachel Aviles
Mar 11, 2023
5
Amazing service! Greeted right away, met and exceeded expectations. Traveled here from Fort Lauderdale so we're hoping for good results and they delivered.Would def recommend
Lalo Salinas
Mar 11, 2023
5
Vincent was great. Very straightforward and easy to work with. He was polite and handled all the details quickly. He helped me get into my dream car which literally made me cry. Thank you so much
Kristina Congdon
Mar 11, 2023
5
Great experience! Brandon and Seath were helpful and quick. My daughter loves her new car.
Kimberly Alkema
Mar 11, 2023
5
Hector dio un servicio espectacular, muy agradecido por tanta atención , esmero y profesionalidad, gracias.
Juan Manuel Cruz
Mar 11, 2023
5
Donovan was a great service adviser and was able to get my truck taken care of
Jennifer Osterhout
Mar 11, 2023
5
Brandon Sharp was so kind and helpful! Very patient and professional. Made sure all of my questions were answered. He made the decision to buy easy!
Janeena Johnson
Mar 11, 2023
5
Kai and Garret were amazing when I was looking to buy a new car that was within budget and to trade-in my old one. They were both professional and they went out their way to ensure that I had an amazing car buying experience.
Carolina Garcia
Mar 11, 2023
5
I had a wonderful time with Vincent at AutoNation Toyota is very knowledgeable and very honest go to AutoNation Toyota to see Vinny and make your dreams come true.
Brian Congdon
Mar 11, 2023
5
Kai and Garret were amazing when I was looking to buy a new car that was within budget and to trade-in my old one. They were both professional and they went out their way to ensure that I had an amazing car buying experience. I got to leave with a new Toyota Rav4!
Carolina Garcia
Mar 11, 2023
4
Had a smooth and pleasant experience, Steve Meyer, and Tina Marie made the whole process seamless. Would highly recommend.
Jlawlor
Mar 11, 2023
2
When checking in for an oil change I said to the service advisor please get them to check my front tire ,something is wrong with it after 3 hours of waiting just for an oil change and I had appointment....They didn't even check my tire...so now I had to wait another 2 hours...Auto nation please get it together, last time I had an appointment also 3 1/2 for an oil change...My time is valuable too.
juanita clark
Mar 10, 2023
5
All went well - great service even tho the wait was long; it was worth it.
Xenia Sterling
Mar 10, 2023
5
Great service from Moe ihighly recommend Moe
Robert Lammie
Mar 10, 2023
5
Great service no hassle in and out
Jose Barrera
Mar 10, 2023
5
Antonio Jimenez did a great job working with me from out of State. Made whole process easy with no surprises at closing! Kai the finance manager was great as well as Raymond and Morgan. I love my new truck!
John Ruscetta
Mar 10, 2023
5
Eran at Ft Myers Auto Nation Toyota is exceptional. He helped to make our transaction quick and painful.
Barbara McGannon
Mar 10, 2023
1
sales was perfect. collision and service are horrible. would not recommend
Sherri Temkin
Mar 10, 2023
5
Garrett was awesome! He was super helpful and polite. He knew exactly what he was talking about and is the sole reason I fell in love with my new RAV4. I will definitely be coming back to Toyota and bringing my family with me. If you need help with a new car I really recommend Garrett Potter. He even went out of his way to come pick me up when I didn’t have a ride from my house.
Justin Angellotto
Mar 10, 2023
1
Service department is horrible. Take new truck in for oil change and get it back with complimentary door damage. Whoever did it didn’t report it as if I wouldn’t see it prior to leaving. I was told by service advisor no big deal we’ll paint it and you’ll never know it was there! IT NEVER SHOULD HAVE HAPPENED TO BEGIN WITH. They are very careless. Do not do business with them.
Dawn Hitzing
Mar 10, 2023
2
I made the appointment 2 months ago as there are no loaner cars. I understood. At time of appt they told me @90 mins for service. When I arrived at 9:30 am they told 2-2:30. I said I had cable company coming between 1-5 who will call me 1/2 ahead. No problem they said probably closer to 2 hours hearing. I WAS THERE 4 HOURS LEAVING AT 1:30pm. I had asked they wash my car and it wasn't washed. That extended it another 15 mins. 4 hours and weren't even able to complete. I will say they were very friendly BUT GAVE ME NO EXPLANATION AS TO THE WAIT. Cable company called me at 11am to say they were able to be there early at noon so I asked for update on ETA on car. They told me 45 mins. For the next 2 hours they told me 20 mins EVERYTIME I asked. I got to my condo at 2pm calling and apologizing EVERYTIME I was told 20-25 minutes is all.
Remark137
Mar 10, 2023
5
Antonio Jimenez did a great job working with me from out of State. Made whole process easy with no surprises at closing! Kai the finance manager was great as well as Raymond and Morgan. I love my new truck!
John
Mar 10, 2023
5
Roberta has a great personality and very knowledgeable.
Chichi
Mar 10, 2023
1
We had a 12:30 appointment and arrived at 12:15. We were checked in promptly and met Dan Dixson. We declined any service but the oil change. Two hours later I went to inquire about our car and was told there were 10 cars ahead of us and it would be 10 minutes longer. Why do we have an appointment if we go to sit and wait?
Cathy Neuman
Mar 10, 2023
4
5K service interval. Took 30mins to get checked in. Techs attempted to equalize tire pressure between all 4 tires but failed to do so after three attempts. Results were 35-35-30-38.
James Patten
Mar 10, 2023
5
Salí súper complacida gracias la vendedor orlando torres 😊 volvería una y mil veces a comprar con el
Yeny Hernández
Mar 9, 2023
5
Orlando y Yeni lo mejor que puede tener Autonation Toyota son los mejores siempre buscando opciones acuerdo lo que uno busca y no se rinden recomendado al 100 😘😍😍😍😍
Surayne Carrera
Mar 9, 2023
1
Right from the get-go, this place was a disaster! After arriving and checking in at the service department, no one approached me regarding my car. I went up to two separate customer service people to check on my vehicle. Both of them brush me away and said “go to the waiting room and get a cup of coffee will be right with you” . Unfortunately by the time I finally got someone willing to help me they had no idea where my vehicle was and they said it they “lost my vehicle”! Donovan was very helpful in customer service and finally located my vehicle. He said it had accidentally been put in the line for a car wash and parked. Needless to say after finally getting the service done I came to get it was a couple hours later! We will never go back to this place ever.
Rita Hogan
Mar 9, 2023
4
All was great people we’re very nice till it took 2 hrs for a oil change and tire rotation and that’s with a appointment
Rick Witte
Mar 9, 2023
5
Joe saint and Jazmin been great to us thanks I will come back for my next car👍👍
Oscar Sandy
Mar 9, 2023
5
La mejor experiencia que tuve, Geraldina me ayudo con la compra de mi segundo carro 2023 kit el financiero hiso todo por ayudarme.. se los super, super recomiendo no se van arrepentir, quede encantada! 👌🏽🙏 🤩
Nancy Martinez
Mar 9, 2023
4
Very pleased with service department. Kept me informed with needed repairs and cost.
LINDA WELCH
Mar 9, 2023
5
Orlando Quinones is awesome. Very patient and knowledgeable.
Gilda Zuniga
Mar 9, 2023
5
It was my best experience with Tina Marie, an excellent person, a great human being, I love companies when they have this service of people like that.
Eliosiris Guerra
Mar 9, 2023
5
Excellent sales personnel. Tony, Fady, Ryan, and Jen were great to work with. Honest and straight forward. Toyota product is good too.
Beverly Erdman
Mar 9, 2023
5
The staff is friendly, and the waiting area is very comfortable with a coffee machine, multiple vending machines. One of the employees even went around offering free snack.
Jenna Henderson
Mar 9, 2023
5
As usual, an excellent job, professional & pleasant in a way that encourages coming back. The process is smooth, the work is fast and proficient. Well done!
Ronald Gould
Mar 8, 2023
5
Tina was amazing . I came to check my possibilities at the end of my lease and I driving with my new car . Thank you Tina !
Raspi Melillo
Mar 8, 2023
5
Recently took our 2022 Rav Hybrid in for its 5000 mile checkup. Service department was excellent checked vehicle out rotated tires and we were on our way in no time. Very professional and would definitely purchase from them again in the future. T. Nichols
H Geddings
Mar 8, 2023
5
i had an appointment for service that was made approximately one week in advance. The service was performed while I waited at the dealership. Everything was performed to my satisfaction in a timely and efficient manner and at a reasonable cost.
Sanford Tannenbaum
Mar 8, 2023
5
Mike was very professional and friendly. Service was completed in the time frame that Mike said. Facility is very comfortable to sit and wait.
John Connolly
Mar 8, 2023
5
Hector was such a pleasure to work with. Very knowledgeable - no pressure.
linda d. benoit
Mar 7, 2023
3
I asked service tech about procedure for leaving car in Fl over summer. He said add stabile to gas and disconnect red terminal from battery. He didn’t know how to adjust invoice for $100 coupon I got in mail. Supervisor came and was able to make adjustment. Supervisor said I didn’t need to add stabile and to disconnect the Black battery terminal! Walked out to car and I didn’t get complimentary car wash that was part of coupon. Tech said They don’t routinely provide and I needed to ask for it. Service was good but tech information was inaccurate.
charles johansson
Mar 7, 2023
5
Amazing!! Thanks Orlando for your great help and customer service !!
Wendy E
Mar 7, 2023
5
Seth B was great abs every thing was perfect today thank you so much
N G
Mar 7, 2023
5
Service and quality of experience give Mr, Vincent Gonnely my Confidence and his experience, ,sincerely 💯 and special very honest. Thank you for everything and I recommend Mr ,Vincent Gonnely for his service Thank you !!!
Maricelis Rosado
Mar 7, 2023
5
Very friendly and out going customer service.
Lawrence LaVerdi
Mar 7, 2023
5
Rosa, The sales associate at Toyota of Fort Myers, FL Autonation has done a great job! She provided me the information I needed to make the transaction work smoothly. I have been around the industry for a long time and by far this is the best customer service I've received by Rosa. I would recommend my friends and family to her.
Kevin Nguyen
Mar 7, 2023
5
5 star, because Google dose not allow 6 stars. Shelley very professional and helpful.
Jose Colon
Mar 7, 2023
5
Buena atención al cliente salí satisfecho con mi nuevo carro gracias
Erickjoel Rosaclaros
Mar 7, 2023
5
Was checked in and Dan Dixon reviewed the various items that were to performed. Took less than an hour.
dlumsail
Mar 7, 2023
5
I have purchased all my cars from Roberta B. She is wonderful and very helpful. She is always available
Kris
Mar 7, 2023
5
As always Dan Dixon provided the very best service. I drive with confidence. Very professional and knowledgeable!
William Riccio
Mar 7, 2023
5
I took my car in for an oil change and 110K mile tune up. The bad part was my car was there ALL day, just over 8 hours. I wonder if I had waited if it would have taken that long! However, the repair cost was reasonable and my car now runs like it is new!
Janice Deangelo
Mar 7, 2023
1
Muy mal servicio tardan mucho en atender. Llegue alas 3. Y alas 7. Aún. No. Avía solucionado nada Fui para que me arreglen las llantas. Y. No lo cambiaron. Y. Mi carro tiene 45 ml millas. Ojalá. Que hay alguien que me puede ayudar. 😠
duran ##
Mar 6, 2023
5
Was happy with service, personel, and turn-around time.
Susan Sherrill
Mar 6, 2023
5
Buen servicio al cliente, la chica que me atendió Carolina hizo todo lo posible porque la negociación fuera aprobada…
Renny D Parra Quevedo
Mar 6, 2023
1
I send my wife to this autonation because we have a autonation premium warranty on our Honda. They charge $230 for diagnostic took 3 hours(which was supposed to be 1 hour to 1 hour and half). Told me I needed to take it to the dealership because it needs an update and they can't do it. Why should I ever bring my vehicle here if you're going to charge me $230 to tell me take it to the dealer.. kind of a catch 22 like if I don't bring it here I don't get to use my warranty but if I bring it here its $230 diagnostic potentially just telling me to take it to the dealer. Hate this place won't get any more of my business. I'll just take it to the dealer where diagnostic is $125.
Nigel Swilley
Mar 6, 2023
5
Roberta Billing was a pleasure to work with, she got me exactly what I wanted for my Boss 302, no haggling or low ball offers
John Rizzo
Mar 6, 2023
1
The service department is the worst!! I waited 4 hours for a tire rotation and they still hadn’t done it so I had to leave, and I had an appointment which was made six months prior!! I rather take my truck some where else!
Elizabeth Ponce
Mar 6, 2023
5
Antonio and Kai were great in getting me set up in my new 2023 Toyota Crown. Thank you all very much!
Craig Markowitz
Mar 6, 2023
1
Took my Land Cruiser in for an oil change in May 2022 and it was found to have Rat Damage. Progressive ended up paying $10K for the repair and I paid another nearly $2K for my portion to the COLLISION department that handled the repair. After 32 days was told my care was ready for pickup. On the drive home there was no AC from the passenger vents and the Master Warning Light was flashing incessantly. I took the car back in and after a couple of days was told it was ready to pick up. The AC was still not working and the Master Warning Light still flashing. I called back to report and no one ever called me back. I was finally allowed to bring the car in to the SERVICE department just before Thanksgiving 2022 for a diagnosis of the problem. They found a non-functioning SERVER that they ALL said was INCIDENTAL and COINCIDENTAL and that no one at AutoNation was at fault for releasing my car BROKEN TWICE and that I would be responsible for the nearly $3000 repair that required them taking apart the entire dash AGAIN. Wrote a 9 page letter to the General Manager, John Colon, that was shared with the Collision Manager, Ryan Wohl, that chronicled my entire now 9 month comedy of ERRORS. I spoke with each of them and they vouch for their TEAM, and each pointed the finger at the other. The entire ENTERPRISE stood together with their story that everyone did their job and these things just happen sometimes. No LOGICALLY thinking person would hear the entire story and conclude that AutoNation did NOTHING WRONG and should NOT be LIABLE for ANY of the cost of the 10 hours of LABOR to open a dash that was already open during the initial repair. NO CONFIDENCE. Have been a customer for over a DECADE. My decade long service representative recently quit after being treated poorly and not given a clean private space to express breast milk after her maternity leave. They are NOT the same AUTONATION they once were. I will NEVER RETURN. Beware!! The PROFESSIONALISM and CUSTOMER CARE are lacking. It's all about the BOTTOM LINE in the end.
Steph Anderson
Mar 6, 2023
5
While my wait time was over 3 hours with a confirmed appointment, I was kept informed the entire time by Ronnie, my service coordinator as to what was happening in the service bay relative to my car. It was returned to me freshly washed and ready to go.
Vicky L
Mar 6, 2023
5
Very happy with my service. Wasn't expecting a free oil change but was a nice surprise and even run my truck through car wash
DebbieR
Mar 6, 2023
5
I have leased multiple cars from then before buying my last one and have always used the service center. They are very busy, but do their best to give everyone an idea of the time frame and are always great to work with.
Blackerose
Mar 6, 2023
5
Excellent customer service. Had a maintenance check and I was pressed for time because I was leaving for the weekend. They expedited me and got me on the road in really good time. Thank you.
Susan L Schroeder
Mar 6, 2023
5
Excellent customer service and support . I was in and out in a short period of time.
Carmen Santiago
Mar 6, 2023
5
Trabajar con Héctor es un verdadero placer, muy contenta de tener mi nuevo carro. Ese cubano te habla claro y te ayuda como sea, primera compradora y no tuve ni un pero trabajando con el.
Teresita Ortega
Mar 5, 2023
5
After my old car finally gave in to wear and tear, AutoNation Toyota helped me get back on the road with a newer vehicle at a really great price. I want to give a shoutout to Bernard for helping me get through perhaps one of the most stressful experiences I have been through in a long time. He helped explain how everything worked and was able to find a car for me that fit my needs in such little time.
Michael “Mothimas” S.
Mar 5, 2023
5
Good services
Mariana Carrasco
Mar 5, 2023
5
Rosa fanaexselente vendedora y lomas importante texplica todo y te ayuda lomas k pueda, me encanto Autonation Fort Myers lo recomiendo
Lupe Solorio
Mar 5, 2023
5
Gracias Rosa Fans muy satisfecho por tu atención encantado de comprar con ella mi nuevo RAV-4 recomiendo Autonation fort myers Toyota
Jose manuel Trejo Martínez
Mar 5, 2023
5
Rosa took great care of me I felt super nice with this attention I would recommend it to any friend who wants a Toyota. Rosa me atendió genial me he sentido super agradable con esta atención se la recomendaría a cualquier amigo que quiera un Toyota
ivan hidalgo
Mar 4, 2023
5
AutoNation Toyota Fort Myers exceeded my expectations with their exceptional customer service. Rosa, Chris, and Hunter helped me to purchase a truck during these difficult times of high-interest rates on cars. They worked diligently to reach the price I wanted, and I am very grateful for their hard work and dedication. Their professionalism and knowledge of the industry were remarkable, and they made the entire process seamless and stress-free. I highly recommend this dealership to anyone looking to purchase a Truck. Thank you, Rosa, Chris, and Hunter, for making my truck-buying experience a positive one
Rogelio Urbina
Mar 4, 2023
5
I dread getting my car serviced, but Autonation FM has made it such a pleasant experience that I actually enjoyed it. Darius is amazing. He walked me through everything with my car and helped me with all of my questions, and he did it all with a pleasant attitude and a smile. Keep up the great work.
Rachel Rhodes
Mar 4, 2023
5
Jazmyn & Bernard we’re amazing
Odalys S
Mar 4, 2023
5
It was a great experience at the dealer, Lisa took an extremely good care of the transaction Thanks, very recommended
Naples Roofing Inc
Mar 4, 2023
5
Enjoyed our buying experience. Brandon in sales and Fanny in finance made everything super go smooth.
Laura Garro
Mar 4, 2023
5
Excellent experience with Garrett and Kai today, they helped me get a new car!!
Jiehua Jian
Mar 4, 2023
5
Our sales rep Hector was very helpful and very friendly.
Jabez Byb
Mar 4, 2023
5
Muy atentos buena personas, no encanto la atención de Geraldina y Orlando. Steve nos hizo sentir como familia. Amamos Toyota
JOSE Rojas Montaner
Mar 4, 2023
5
What a WONDERFUL experience my wife and I had with Tinamarie as our salesperson at AutoNation Toyota of Ft. Myers!! She was very knowledgeable about cars and took plenty of time showing us the vehicles and explained the technology of each! We ordered a Highlander as a result!!
Gary Stamm
Mar 4, 2023
5
Un gran servicio con Orlando y Geraldina. Nosotros amamos toyota. Todos nuestros automóviles son toyota. Recomendamos este dealer.
Fran Rojas
Mar 4, 2023
1
Their service department is trash. I spent A lot of money on my Jeep to be treated like garbage and to be put on the road with small children in a vehicle with dangerous tires The employees are incompetent and can’t even perform a simple claim for tires When going for a simple oil change they can’t even reset the oil change light so the whole time I had my vehicle telling me an oil change was needed when it wasn’t When asking for a manager not one is ever available. This place is garbage. They sure wanted my 25k for the vehicle and all they maintenance and tire packages stay away from them. They are liars and scammer and come up with ever reason why they can’t process the claim The last time my vehicle was here they were suppose to be ordering me a tire and Darius Cook made sure he didn’t complete his job the same as he just did today. Know after waiting and hr and half for an oil change I still have no resolution. And my change oil light will probably still be on. This place is a joke stay away from them.
Leslie Wright
Mar 4, 2023
5
Excellent experience with Garrett and Kai today, they helped me get a new car!!
JaneJian
Mar 4, 2023
5
I had a awesome experience. I wanted to buy a rava4, I couldn't find a new red rava4. When I walked in the building a gentleman approached me asking how he can help me. Antonio Martinez promised me he will get me a rava4 in 15 days. In 7 days he got me the car. They are awesome people. Very professional, very helpful, caring. I recommend Nation Toyota of Fort Myers to everyone, and ask for Antonio Martinez, he will help you, and work with you to get a good deal. Thank you sooooo much to all of you. Thank you Antonio Martinez. It was a pleasure to do business with you ? ???
Maria Offerman
Mar 4, 2023
5
Moe, is a true professional: honest, reliable, and extremely knowledgeable. Thank you for the great service. Ask for Moe!!
daniel lamarche
Mar 3, 2023
5
muy buena atencion y todo fue rapido muchas gracias buen trabajo
Joser Arias
Mar 3, 2023
5
Eran helped me sell my car quickl.
Jon Bartlow
Mar 3, 2023
5
Great customer service . If you need a car in a welcoming friendly environment come see Hunter. Very attentive and super knowledgeable.
Jennifer Casillas
Mar 3, 2023
5
I purchased a Corolla from Logan and had a wonderful experience. We did almost everything over the phone and when I got into the dealership Logan helped make the process go quickly. He was able to answer all of my questions and made me an Autonation Toyota customer for life! I’d recommend this dealership and Logan to anyone looking for a new car.
Logan Beuning
Mar 3, 2023
4
Overall satisfied. Assumed the Toyota dealer would know my Avalon car and would be competent to fix any issues and specially my concern. And it was done to my satisfaction. A little delayed....dropped it off at 10:30 Wednesday. Told it would be ready at 2 pm Thursday. Then 5 pm. However, waited till 6:15 before it was ready. Last time I was there, they did a commentary car wash.. This time none. And after $1,483 bill. Also,no more bagels .
JBHasper
Mar 3, 2023
5
Bid all they said they would. Changed Oil and serviced our car, then installed new Wiper Blades. all at no cost
Edward Raab
Mar 3, 2023
5
Muy satisfecha, el empleado nos atendi� correctamente nos ayud� mucho para poder obtener lo que necesit�bamos
Sarai Sequeiros
Mar 3, 2023
5
This is the second vehicle I have leased from Toyota Nation in Fort Myers. Kevin Ledesmak my sales representative has been at this location 8 years... this speaks to stability of this Auto Nation location. Steve Reeves, the manager who has also been at this location for years is one of the kindest men you will meet. He has kept his word with me over the years. A rare find in the Auto sales world. My brother commented he will keep his truck another year because he hates the process of dealing with car sales people. AMEN. Sadly he lives in 1500 miles away... My process was simple. Called up Keven, said I want to lease a specific vehicle and color... I'd trade him the keys and my 2021 vehicle that I owned, plus pay first month lease. Thats it. The finance person called back to review. He almost had it right. He wanted the keys to my 2021 vehicle, My first month lease payment and $5000! I told him this would never happen and said goodbye. An hour later I receive an email with an offer from Steve the lease manager (another Steve on their team). A friendly and professional person. Before I read the email my phone was ringing. It was Steve. He said, bring your keys, the first months lease payment today and the 2023 RAV-4 is yours. Two hours later I was home in new Vehicle. I cannot speak for other people in this location, but these three men will change your mind about the car buying process. My experience was effortless and pleasant.
S.R. PERREAULT
Mar 3, 2023
3
The salesman I had Eran was fantastic. His patience and understanding of what I was looking for was outstanding. The buying process took way too long, what should have been maybe an hour to do paperwork turned into almost 4 hours because their system went down. The used car facility was filthy. The white ceiling tiles were black with dirt from the air vents, the entire inside of the building is outdated and obviously needs a good deep cleaning. The staff was wonderful. The finance guy Sean was great at going over everything. I would give a 5 star review if the place was clean and the entire buying process was shorter.
Michael Sischo
Mar 3, 2023
5
I purchased a Corolla from Logan and had a wonderful experience. We did almost everything over the phone and when I got into the dealership Logan helped make the process go quickly. He was able to answer all of my questions and made me an Autonation Toyota customer for life! I?d recommend this dealership and Logan to anyone looking for a new car.
Logan TCG
Mar 3, 2023
5
Service writer Ronnie was great. Very friendly and knowledgeable.
Linda Oconnell
Mar 3, 2023
2
I could not drop the car off for service since this is the only vehicle I have. I waited for 4 1/2 hours before I finally went to the customer service to find out what was going on. During that time no one came by to give me updates. Long day. Got there at 10:20am and left at 3:30P,
Idalia Romero
Mar 3, 2023
5
It was an unforgettable experience, they were very kind and courteous to me, especially Patrick
Griselda Familia De Hernandez
Mar 3, 2023
5
I went to Auto Nation to get a car that I had already in mind I got there I ended up not liking the car but Daniel Rodriguez was such a great help he found me three other cars in the price point I was looking for I finished the deal with in a day of seeing the car and his team they were amazing they made the process easy and they explained every single detail and they also understood and found ways for me to take home the car that same day they were such a huge help I'll be back in the future.
Selena Pascual
Mar 2, 2023
5
I am 70 years old and all my life I have driven old clunkers because that is what I could afford. Well, this BMW may be a little old, but it is certainly not a clunker. I love it. The team at AutoNation Toyota was the best I have ever dealt with. In particular my salesman Kervens was stellar. He took care of every detail I requested and went above and beyond. He may be young but he's a keeper for you guys. Thanks for everything
Paul Steuterman
Mar 2, 2023
3
The salesman I had Eran was fantastic. His patience and understanding of what I was looking for was outstanding. The buying process took way too long, what should have been maybe an hour to do paperwork turned into almost 4 hours because their system went down. The used car facility was filthy. The white ceiling tiles were black with dirt from the air vents, the entire inside of the building is outdated and obviously needs a good deep cleaning. The staff was wonderful. The finance guy Sean was great at going over everything. I would give a 5 star review if the place was clean and the entire buying process was shorter.
Michael Sischo
Mar 2, 2023
5
Very positive that's why I always come back been driving Toyota over 35 years
Jim Haynes
Mar 2, 2023
5
Exceptional customer service and minimal wait time.
Dain Dillon
Mar 2, 2023
5
Very efficient, reliable, and accommodating. Have been coming to this dealership for years. Great job!! 👍
Eduardo Ferreira
Mar 2, 2023
5
Anthony is an amazing employee. Not only does he care about the customer he seems to truly care about his work ethics. I’ve been there 3 times and each time I’ve worked with him. He truly deserves to be recognized as a valued employee.
Valjean
Mar 2, 2023
5
Sales person ?Moose? remarkable young man . Professional, kind, patient, ethical, knowledgeable and a superb human being . I will be happy to call him my car go to man from here on out ! Thank you so very much!
Renee Smith
Mar 2, 2023
1
I had a terrible experience bringing my car to AutoNation Toyota fort Myers. I brought my car there because I received a recall notice in the mail. The notice said that the repair would take about 45 minutes. The appointment that they set for me was weeks in advance, and I received numerous reminders, both text messages and telephone conversations. I drove to the dealership, which was over 30 mi from home, and the first person that I talked to tried to pressure me into rescheduling the appointment. He was short with me, talked over me, and, since I was already there, he sent someone else to meet me and try to talk me out of getting service that morning. After waiting weeks for the appointment, then driving all the way there, they kept asking me if I was sure that I wanted to get my car fixed that day, and that it would take over 2 hours rather than 45 minutes. Although I would never buy a vehicle from them, as I waited, over 2 hours for my car to get fixed, I took a look at vehicles that were for sale, and they had almost nothing. Bad experience, pushy employees, I would never return to that place
Ysk Gang lil Smook
Mar 1, 2023
5
I have been dealing with this location for awhile and I have been very impressed with the service and the timely manner of getting my car serviced. Mike Pino is one of the best service advisors I have dealt with.
Lori SC Chiro
Mar 1, 2023
5
Sales dept was so gentle with me and my family, Maria, Christine and Christopher made our dream possible! thank you so much guys for all your professionalism and caring with us! For sure my next car will be another Toyota
Miguel Angel Cárdenas Vega
Mar 1, 2023
5
This was my best buying car experience ever! fast, professionals, dedicate, and wonderful attention on details. Maria, Christine and Christopher made possible our dream to get a Highlander for our family. thank you guys
Miguel Cardenas
Mar 1, 2023
5
It was a pleasure dealing with Brandon he was always in contact with us. We gave him our wish list and told him to find us a truck. He got it faster than what we thought. We had met with several other salesmen in truck department prior to meeting Brandon in new cars. Every salesman in the truck department we gave our wishlist to NEVER called!! Mind you we are a cash paying customer.
Kenneth Heppner
Mar 1, 2023
5
I purchased a vehicle with Roberta Billing it was a pleasure Roberta was very professional and kind honest
mike pizzani
Feb 28, 2023
5
Louis did an amazing job helping me find the car I want! Thankyou so much AutoNation Toyota and everyone that helped me
danielle parker
Feb 28, 2023
5
Christine was very helpful in answering my questions.
alice evans
Feb 28, 2023
2
I understand everybody has to put food on the table and eat and stuff but the selective employees that they have at Toyota are definitely people that will come in my view just because they want to make a sale. There’s no more family oriented AutoNation like it used to be and be nice and got treated, a lot better had more promotions, add food, drinks etc. etc. but just a kindness and the politeness and where is the love for anybody I think it’s completely gone at that dealership
aaron seiple
Feb 28, 2023
5
Vinnie helped us find the perfect vehicle and has been great to work with. Highly recommend asking for Vinnie at Auto Nation!
Ruth Watkins
Feb 28, 2023
5
Frank is the BEST SALESMAN ever! He is very knowledgeable and put me in the perfect Highlander. If you're looking for a no pressure sale, Frank is the man.
Renee Ryan
Feb 28, 2023
5
Brandon Sharp was great to deal with. No pressure and extremely helpful. Great experience working with auto nation
Mike Allen
Feb 28, 2023
4
Darius was very pleasant!
Mary Jewitt
Feb 28, 2023
5
Patrick is the guy if you are looking for a brand new RAV4! He was very patient and took care of me and my husband! Thank you Autonation I will enjoy this car for many years to come!
Griselda Hernandez
Feb 28, 2023
5
Very attentive and polite and answers all
Daniel lee Flausino anhaia
Feb 28, 2023
5
Bernard and Josh at Autonation Toyota are two of the very best sales and finance personnel at that company. They were very professional in both their attention to details and provided just enough humor to make the buying process almost painless. I recommend that you asked for these guys the next time you are in need of a car. You’ll find them at Autonation Toyota we’re service comes with a smile.
Charles Small
Feb 28, 2023
1
Worst car dealer service experience I have ever had: 1). Scheduling an appointment was a struggle (both in terms of availability and language barrier) 2). Getting "checked in" upon arrival took over 30 minutes 3). Car is less than 5 months old and was told part was covered by warranty 4). An hour later told part was not covered and it would the service would cost x. I said disappointing but ok but you've been working on it since for the last 60 minutes right. Service advisor said no, we don't start until you agree to pay...so an hour wasted when they changed their minds about whether it was covered 5). An hour later told it will then cost x + $30 (so more than I was quoted an hour ago) 6). Then another 30 minutes to "get paperwork" even though the service was done and the keys were on the advisors test. All told - 3 1/2 hours for something that could have taken 30 minutes and 3 times the cost of going to a non dealer repair shop. And terrible customer service and attitude for their "Autonation experience"....Take your car elsewhere and save yourself a lot of hassle.
Bill Sussman
Feb 28, 2023
5
We had a very good experience selling our car at Auto Nation with Joe Collins.
Mary Clark
Feb 28, 2023
5
Deal got worked on from central Florida and once I made it to the dealership, the process was simple, seamless, and quick. Even had my son with me and he was enjoying the quick turnaround.
Brian Heptinstall
Feb 28, 2023
5
Friendly & thoroughly service provider. Explained all needed upkeep.
perescnm
Feb 28, 2023
3
Had a 8:00am appointment for an oil change. I had a coupon and they wrote down the information and amount. I waited for my car in the dealership for 2 hours and 15 minutes. They forgot the coupon so I waited for them to change the paperwork.
Tammy Frey
Feb 28, 2023
5
I have been getting my Toyota Prius serviced by Autonation of Fort Myers since 2018. I have worked with Daniel Dixon for most of that time. He has always been very personable and professional each and every time. And I think Autonation is o great place to get my car serviced. The work done is always done on time and done right. I would not take my car anywhere else.
LeeRosenb
Feb 28, 2023
5
Christine was very helpful in answering my questions.
Jordan E
Feb 28, 2023
5
Thank you Autonation you sure know how to hire sales associates haha! Patrick really knows how to connect with customers! He was very patient and understanding to our needs! We will be back 😁
Griselda Hernandez
Feb 28, 2023
5
Deal got worked on from central Florida and once I made it to the dealership, the process was simple, seamless, and quick. Even had my son with me and he was enjoying the quick turnaround.
Bama
Feb 28, 2023
5
Antonio Jim�nez was absolutely amazing to work with managed to get us a beautiful new truck that we absolutely love. He was extremely knowledgeable of the product and found the right one that met our needs
Sergio balderrama
Feb 28, 2023
5
Logan Beuning, sales agent from Fort Myers AutoNation Toyota is top-notch! I would refer to others without a doubt! Thanks to CFS Manager Kai Hansen
Rolandas Valancius
Feb 28, 2023
5
Great place, friendly staff. I have bough 5 vehicles and all of them Have been great.
clayton legro
Feb 27, 2023
5
Good service friendly staff xynthia Garcia yes that’s how it’s spelled
Romaine Messam
Feb 27, 2023
5
Orlando was awesome! He got us the best deal possible!! Don’t waste your time with anyone else, and get your dream car with Orlando today!
Rocio Gorrita Mas
Feb 27, 2023
5
Christine was great ..Answered all my questions ..And made me fill comfortable in making a purchase...
Maria Pangan
Feb 27, 2023
4
Advertised/sticker price is what you will pay they said. No discount or price haggling sticker price plus dealer fees, taxes and tag.
Kool one
Feb 27, 2023
5
La Señorita Rosa Fana con él Señor Keith camiolo son exelentes vendedores y personas me atendieron muy bien y me ayudaron a una buena elección y propuesta estoy contenta por ésto Felicitó por tener excelente personal aquí en AutoNation Toyota, gracias.
Ingrid Trelles
Feb 27, 2023
5
Just bought our second car with Dale. Outstanding customer service once again! He makes a stressful process enjoyable and painless. He is an expert on each Toyota model but also cares about our specific needs and interests. I highly recommend Dale at AutoNation Toyota in Fort Myers.
Helen Minkes
Feb 27, 2023
5
The epitome of professionalism. From Dale to Austin and with Fanny, I experienced an absolutely incredible and joyful day! I am so excited about my new Toyota and am completely confident in my decision to purchase at Auto Nation Toyota in Fort Myers FL. I highly recommend this organization for you automotive needs🙌🏻
Gina Haizlip
Feb 27, 2023
5
An incredible experience whit Tina Marie Catrucco . The seller is very sweet, very communicative, everything was very easy with her. it really was something magnificent.
Geisy Gonzalez Gutierrez
Feb 27, 2023
5
I had one of the best experiences at Toyota AutoNation today. The technician I worked with was Donovan. What a personable and friendly young man to work with. He explained the service that I my vehicle needed and recommended what needed to be done. Given that one is on a fixed income, he was able to provide several of recommendations at a reasonable cost and even had my car washed and vacuumed, which I have never had done from previous servicing in the past. WOW! I was impressed with the customer service Donovan provided and would highly recommend him to my friends and family for his attention to detail and his friendly manner. You are blessed to have a great young man in Donovan working for your organization! Thank you Donovan!
Shirley Wells
Feb 27, 2023
5
Antonio Jiménez was absolutely amazing to work with managed to get us a beautiful new truck that we absolutely love. He was extremely knowledgeable of the product and found the right one that met our needs
Sergio Balderrama
Feb 27, 2023
5
I met with Brieanna today. She was friendly and helpful about showing me the details of the Highlander. Would recommend!
Leslie Boening Halon
Feb 27, 2023
5
Roberta and Keith were awesome. They took excellent care of me.
Jeffrey John Sarver Jr
Feb 27, 2023
1
I took my Tundra in for a complimentary oil change and tire rotation last week. I have had trouble at this location before with tire rotations, there have been times they weren't properly rotated and times I'm not sure if they were rotated. I numbered all 4 of my tires with a Sharpie before dropping it off and as expected I was told they completed the rotation however based on my "numbered" tires, they were never touched.
wstott1962
Feb 27, 2023
5
Anthony Jones did his job in a very professional manner, at the same time he made us feel comfortable during the entire process.
Jjulien
Feb 27, 2023
5
Good customer service and efficient process. A bit hard on the sell of additional insurances, etc.
Tom Reuter
Feb 27, 2023
5
Everyone was so polite and professional. They went out of their way to explain everything I could possibly need to know. Two test rides. Hooked up my phone and showed me all the functions. Thank you so much!
Suzanne Van Hise-Fowles
Feb 27, 2023
5
Salesman Peter Dumbrowski good to deal with, and latest service writer, Anthony Jane, was also good.
Stanley Klein
Feb 27, 2023
5
We retirned here to purchase our third Highlander . Inventory of new cars is low, but the salesperson Wayne was able to find us the AWD, Hybrid Highlander we wanted. It came in within 3 weeks. Keith was able to secure us a 2.9% financign and we were in/out quickly with our new car that we love.
Sherry Allan Bucar
Feb 27, 2023
5
The experience was pretty darn good. The finance guy was experienced. The salesman was attentive. And the other members of the team were constantly checking to make sure that we were doing OK while the process was playing out. I would recommend this dealership to my friends.
Elbert Scott
Feb 27, 2023
1
Had an appointment for an oil change, seems simple enough. Pulled the car into the drive-up service welcome area where they take your name and car info. Got checked in after a few minutes but then the car literally sat in the same spot for over a hour! I went to the advisor to get a status and she (won?t use her name here) told me their service department is terrible? really? I asked for my keys and left. Won?t be back to this dealer.
David
Feb 27, 2023
5
Had an amazing experience selling my car here it is the second car I sell and Antonio Jimenez has been great everything been smooth and easy both times definitely recommend them
Darren Hutchinson
Feb 27, 2023
5
Gracias a Orlando y su equipo de trabajo por su ayuda el día de hoy en mi connota de mi tundra 2023
Ronald Gorrrita
Feb 26, 2023
5
Gracias a Orlando Torres y su equipo de trabajo que me asistieron en la conmpra de mi tundra 2023
Mildred Mas
Feb 26, 2023
5
Bernard and jazmyn were great at automation Toyota
Larose Cherlande
Feb 26, 2023
5
It was a smooth process and Peter was a great person do deal with.
Kimberly Flory
Feb 26, 2023
5
Went to Toyota looking for a bigger vehicle, since my family is growing!! I was extremely happy for my visit. Christine was super helpful, she was able to answer all my question. Very kind and had patience with me. Overall, very satisfied and accomplished what I was going for!! Great place. Thank you Christine for making my visit extra special!
Stephanie Garcia Chavarria
Feb 26, 2023
5
Had very good experience at store. Sales representative Kendy Louis was very helpful and professional throughout the process. Keith Camiolo also provided much needed support and guidance. Again, the courtesy and hospitality were greatly appreciated.
smooth bluesail
Feb 25, 2023
5
Good service and very friendly. Will definitely recommend others to check you guys out.
Nelson T.
Feb 25, 2023
5
Gracias a Orlando Torres y su equipment de Ventana por su ayuda el Dia de hoy may agradecida
Luisa Leon
Feb 25, 2023
5
Sold my car, got a fair price and best of all, hassle free
Info Loan
Feb 25, 2023
5
The best help you can get it’s here 5 ⭐️
Fevier Rodriguez (By_Fevier)
Feb 25, 2023
5
Great experience and easy. Didn't feel rushed. Go to Garrett!!!
Deandra Lynch
Feb 25, 2023
5
From the moment we walked into AutoNation Toyota, we were greeted with exceptional service. We bought our first car with Dale in 2021 and just completed our second purchase with him in 2023! Dale’s expertise on all things Toyota was what helped us pick out the perfect car for our family’s needs! If you are the market to buy a car, Dale is your guy! Thank you!
Cathryn Downing
Feb 25, 2023
5
Gracias a Orlando Torrez y ajúntele por su ayuda el día de hoy el mejor equipo de trabajo gracias por su Atencion muy contento
Betancourt Jewelry
Feb 25, 2023
4
Serviced my car and paid for an Uber when they realized that it would take longer.
Kathyf01
Feb 25, 2023
3
Over $1K Doc fees, electronic filing fees plus being told that dent and appearance and floor mats were mandatory. Carefully negotiate your price or forgo all the options. Interest rates are good for financing.
EddyBaur
Feb 25, 2023
5
The service was good ,my car work?s wonderful , Mark provide excellent service
Latavia Roberts
Feb 25, 2023
5
I have been working with William Wheeler as a salesman. He is an excellent person to deal with. A very nice sales person. I liked that he wasn't pressuring me to buy. He gave me information and allowed me to make my own decision.
William Schrader
Feb 24, 2023
5
Frank Shorf was one of the best salesman I have ever dealt with. They stand up to their“hassle free” logo. Quick and in and out the door with a great deal that couldn’t be matched.The whole staff was professional and pleasant. Austin Bedel and Scott Boschert added to the great “car buying” experience.
Stephanie Elliott
Feb 24, 2023
5
Friendly staff fairly fast in service really nice atmosphere and super friendly staff
Kurt Nejezchleba
Feb 24, 2023
5
Muy buena la atención de la persona que me atendió. Fue rápido y eficiente
Ildo Reinheimer
Feb 24, 2023
5
Went to Toyota looking for a bigger vehicle, since my family is growing!! I was extremely happy for my visit. Christine was super helpful, she was able to answer all my question. Very kind and had patience with me. Overall, very satisfied and accomplished what I was going for!! Great place. Thank you Christine for making my visit extra special!
Garcia G
Feb 24, 2023
1
Hands down terrible dealership they show you filthy vehicles and want to rob you blind with payments you guys need to learn a thing or two from your Toyota competitor in naples Buyer beware of AutoNation.
Frank Versace
Feb 24, 2023
5
Great service 👏
Dianna Leigh
Feb 24, 2023
1
First of all, I purchased a vehicle that “has never been in an accident”. However, later I found out (using carfax) that it was in an accident!!! In addition, the salesperson told me that a car was coming only with the one set of key, and I can come later, so they will make a second set. Guess what? They never did! Moreover, the director!!! said “If I wouldn't care about customers, I wouldn’t ever offer you to purchase a second key”. Rude and disrespectful. A lot of lies and promises, but they won't make it work!
Anastasia Ignashkina
Feb 24, 2023
5
Overall all of the Toyota staff was above and beyond. Ronnie was wonderful. He set me up with a Lyft, and allowed me to have a 5 star experience today while my car was being serviced. Thank you so much
Alise Stoker
Feb 24, 2023
5
Great costumer service we are happy with our purchase
Adrian Jorge
Feb 24, 2023
5
Muy agradecida con la atención. Jennifer que excelente persona muy atenta pendiente de cada detalle, n nos deje por ningún minuto
Sarai Elizabeth Sequeiros Aguilar
Feb 24, 2023
5
hoy estuve reunida con Myrna Rodrigues , el Sr.Kris Tempkin y Steven krantz . Y gracia a su inmensa ayuda hoy por fin tengo un mi primer carro nuevo . y una inmensa felicidad y agradecida y Dios por sus bendiciones
Birna Galan
Feb 24, 2023
5
Was quick and painless.
SydneyD
Feb 24, 2023
5
SP:Frank Shorf went over and above to make a great deal and a satisfied customer. Everyone was very professional and pleasant. The buying experience was fast, easy and out the door” hassle free”. SM- Austin Bedel and CFS: Scott Boschert added to the great experience of car buying.
Steph Rav4
Feb 24, 2023
5
Mark did a excellent job in assisting me with my repairs
Blessed2023$
Feb 24, 2023
5
My salesman was very kind and courteous I give him 5 states
Wilberene Cameron
Feb 24, 2023
5
Brieanna was very helpful in the process of selling my vehicle, I was in and out.
Evan Almindo
Feb 24, 2023
5
As a new in the area (we have just moved from Illinois) I was looking for quality space to servicing my Highlander. First experience with AutoNation in Forth Myers was very positive. Friendly, helpful knowlegable people (Michael Pino) make this visit a good experience. Hoping for a many years of relationship. Thank you.
Andrzej Rakoczy
Feb 24, 2023
1
I don't think you wanna know
wilber chavarria
Feb 23, 2023
1
Poor quality customer service and communication
alex lugo
Feb 23, 2023
3
There for required oil change/tire rotation. Even if you have an appointment you end up waiting atleast 90 minutes for your vehicle to be completed so come prepared to wait and keep yourself busy and entertained. The staff is friendly but they will try to upsell into services and products that you may not need especially when you have a brand new vehicle. Just my opinion I go there because I have to for the warranty not because I want to.
Tania Cardona
Feb 23, 2023
5
Excellent service costumer friendly. Very professional and very happy!
Sherry Lex-Heinrich
Feb 23, 2023
2
I had an appointment, which means they expected me at a certain time. Why, then, did it take over 2 hours for an oil change?
Sharon Shaw
Feb 23, 2023
5
Excelente servicio, buena información con lo que necesitamos para nuestro carro la atención de la Señorita Maria Hernández nos dio una excelente atención .
Ivonne Lira
Feb 23, 2023
5
Had my Tacoma serviced for the 1st time. All aspects were 5 star.
J Chip Estrada
Feb 23, 2023
1
I went and got an oil change and alignment. The next day after driving for 2 hours noticed a large puddle of oil. They didn't tighten the drain plug and already lost over a quart.
Greg Canniff
Feb 23, 2023
1
I had to wait 4 hours for minor fixes to my car. I was also given the wrong directions to the service entrance so that I didn’t meet the service technician assigned to me. In the past I always had excellent service so this was disappointing.
JackieM
Feb 23, 2023
5
I had an amazing experience with the Auto Nation.The customer service was outstanding, and the service was exactly what I was looking for. I was so pleased with the service from the Auto Nation I received from Mr Joe. He went above and beyond to help me find the perfect car I wanted.
carisse Barbara
Feb 23, 2023
5
Friendly and quick. They used to have a car wash service that I miss but they help me to stay on top of my car maintenance.
Warren Scott
Feb 23, 2023
5
Kevin Ledesma was truly exceptional and very knowledgeable. Will definitely buy another vehicle here!
Paulo Lins
Feb 23, 2023
2
Had an appointment for an oil change. It took over two hours to be completed. At one point I asked about the progress and was told it was almost done. I asked how that could be when I was looking at my vehicle and it had not moved. After a discussion they said the paper work had got misplaced with another car.
Toyota Rav 4
Feb 22, 2023
1
Repairs the first time $1014.dollars / a month later same problem repair bill $964.01 I was called to p/u car than was asked to leave it for one more day so a top mechanic could recheck everything again, no one seemed to know what was really done to the car told just to see the cashier and they would give me the keys, car had grease hand prints on the roof and rear door and rocker panels.
Joseph Castagna
Feb 22, 2023
5
Antonio Martinez was great. Even though I was late to the appointment and the meeting went beyond the regular hours of operation his focus was on me being happy with my purchase and providing great service.
Kevin Cleary
Feb 21, 2023
5
Anthony Jones and Fady provided me with very good service at AutoNation toyota. I would definitely recommend either two, both were very helpful during my visit!
Ana Merlin Aguila
Feb 21, 2023
5
Roberta helped us. She did a great job. We appreciate the care that Toyota puts into its vehicles. We trust Toyota. That is something that is difficult to find in cars. And then you
mom4291
Feb 21, 2023
5
All staff very friendly and pampering. Offered snacks. Service was done within a very reasonable time.
TinaMarie
Feb 21, 2023
5
I was at your dealership this last Saturday just browsing with the intent of purchasing a new car later this year. A gentleman named Frank Shorf kindly approached me and just asked all the right questions. The difference I felt was that he catered the questions he asked and the cars he showed me to my actual needs and wants. Most of the time when shopping at the dealership the dealers try to sell you something you don?t want. Frank was patient and so knowledgeable of the cars he was showing. I felt comfortable and cared for. So much that I ended up purchasing that day rather then waiting till later this year like intended. Thank you Frank for being there that day and making the process so easy and enjoyable. I absolutely will be telling all my friends and coming back when it?s time for another.
Samantha Lagham
Feb 21, 2023
5
I had a really bad day and everyone was very helpful and understanding. Even though there was some wait the transaction was easy and I didn?t have to be hassling. My special thanks to Mr. Brandon Welch and Jazmin that help me for my purchase not to be complicated in any way. One of the reasons I didn?t buy on the other4 other dealers I visited was because they didn?t seem to be interested in my business or they were giving numbers that were hidden. Easy, convenient and honest business specially when they understood I needed this car for my daughter and I needed something safe, secure and within my budget. Appreciate your patience with me while my day was not the best day of all. I also want to give some words of appreciation to Mario Valdespino my sales person that made it easy to pick up my car. I will definitely refer Fort Myers Toyota to my friends and family.
Ruby Herrera
Feb 21, 2023
1
Don?t like the way the treat me. Is like they don?t care about customer only wants to sell you service you don?t need. I was for oil change and tire rotation. They don?t rotate my tires. Left there going to walkmart because my tire was low of air. Only I have mark, because they do this to my daughter in the pass:(
Faisury Niebles
Feb 21, 2023
5
I bought by Prius from Roberta Billing 10 years ago. She checks in with me even though I still have the same car she sold me. Now that the 2023 Prius is in I called her and she remembers our sale from 10 years ago. Roberta is an exceptional sales person and easy to work with especially since she remembers the important details. I feel very loyal to her and only want to work with her when buying my next car. I feel that she is honest when answering my questions and truthful about all of the details about buying my next car. Roberta is definitely a 5 star employee !!
Constance
Feb 21, 2023
5
It was a very pleasant experience. Not the usual feeling I've gotten from car dealerships. Christine was outstanding. She explained everything with obvious expertise. My wife and I look forward to our car's arrival. The sales team made that happen. Thank you, AutoNation.
Robert DeJesus
Feb 20, 2023
5
Kevin and Daisy were great! Helped me out with every step and made this experience the best one I’ve had! Definitely will recommend them to everyone I know !
Katia Andrea Reyes
Feb 20, 2023
5
Les recomiendo,por buen trato,muy buena atención,mucha paciencia.y tratan de resolver lo mejor posible.Y tratan de que el cliente se vaya complacido
Idalí Valle
Feb 20, 2023
4
The service writer advised me my vehicle was done but he had to "step out for a moment". A moment turned into 20 minutes at which time I went looking for him (Quentin Harris) at his cubicle as well as outside in the drive up lanes. He was no where to be found. I went back to his cubicle, grabbed my fob and drove off. Five minutes later I get a call from Mr Harris. I advised him I was tired of waiting and left. I requested he send me via email a copy of the work order, which by the way he nevre did.
mrtslc10
Feb 20, 2023
2
OVER 2.5 hrs to get an oil change (no tire rotation) and new front window wiper inserts - ridiculous! And I had an appointment! And it cost me over $150 ($103 plus tax on just an oil change) - outrageous!
jeri lash
Feb 20, 2023
4
It took a little longer than they said it would, and I was sitting in the waiting room and they were calling me on the phone to tell me my car was ready, I told the lady I was going to be in the waiting room waiting,
Pennyparsons
Feb 20, 2023
5
Had a great experience at AutoNation Toyota of Ft. Myers. I had the pleasure of speaking with Christine. She was great and able to answer all the questions I had.
Enderlilly
Feb 20, 2023
5
She is real fast and caring so so nice and professional
Yaima
Feb 20, 2023
5
Christine, our sales associate was very responsive since the first time we spoke on the phone. We are highly satisfied with her responsiveness. Also Kai, was extraordinary! This young man has lots of knowledge about finances and made the process really simple. Thanks a lot.
Tatiana S.
Feb 20, 2023
5
I have recently moved to Florida. This is the first time using this facility. Very well run. Dan kept me informed on my car.
Diane Tacason
Feb 20, 2023
5
Mr. Cliff Williams @autonationtoyotafortmyers Exhibited the most professional and understanding business treatment of an automobile dealer agent I have ever received from. Most enjoyable experience.
Rosa Sulsona
Feb 19, 2023
5
Joey in sales was great! He helped us until the end and got us what we wanted. I highly recommend him. Great guy! Thanks!
Jeristhon Castro Brenes
Feb 19, 2023
5
Great place, we were helped by Orlando. Extremely helpful and took us in no problem.
Gabriel Hernandez
Feb 18, 2023
5
El carro muy lindo y rosa la muchacha que me atendió muy maravillosa gracias que ella me ayudó a la traducción con el vendedor
Aliuska Martinez
Feb 18, 2023
5
Gracias H�ctor de la Toyota Fort Myers por hacer posible mi primera compra. Se los recomiendo 100%. Muy contento con todos
Starlin Mejia
Feb 18, 2023
5
Thank you Patrick for helping me secure my brand new Taco! I?m so in love with it haha, I recommend my whole family to work with AutoNation!
Stacey Stroud
Feb 18, 2023
5
I spoke with Brie who?s a young , yet very charismatic person who not only offered me great help but also great attitude through the whole process . She is very knowledgeable and professional and will explain everything in detail to you . We test drove a couple of cars and she helped us to made the ultimate decision which I decided to go for the new 2023 Camry SE and I love it . If you are in the market for a new or used car I highly recommend you to go see Brieanna or give her a call . She will be able to help you find a car that accommodates to your needs and will offer you an incredible customer service . Thank you brie :)
Nathalie persaud
Feb 18, 2023
5
We had a great experience at Autonation Toyota while buying our 2023 Highlander Limited. This is the 4th vehicle we have bought from Autonation and have been very pleased. Our salesman Antonio and manager Steve went above and beyond to make our deal work. I would highly recommend them!
Steve Lambrose
Feb 17, 2023
5
Gracias a Héctor logre sacar mi primer carro, siendo crédito nuevo. Ese cubano té ayuda en verdad. Muy contento y agradecido.
Starlin Mejía
Feb 17, 2023
1
Had an 8:20 am appt for routine oil change service. After 2 hours of waiting, I asked for status and was told it had not yet been looked at by service advisor. Michael was great and honest and apologized and would fast track for me. I spoke with the service mgr. who told me the car had been worked on for an hour...not true. Said he was new and working on process.. Just doesn't seem like rocket science to put appt time in the window if they can't keep track. The service dept could just look at the window and see that and 8:20 appt after 2 hours need to get done. I was also told that people come early for appts...so why should this matter, you take appts first and they can wait. This is not a one time situation. I had plans to not use the Fort Myers Toyota due to past experience. I actually scheduled at the Bonita Toyota, but I had prepaid oil service and was told they would not honor Auto Nation contract which I now understand.
m stockwell
Feb 17, 2023
5
She was very knowledgeable about tge service proceders
Stephen
Feb 17, 2023
1
In my own business I worked with dealerships for 27 years. This is absolutely the worst service experience I've ever seen. They are poorly organized and not attentive at all. I was deceived and I feel lied to. In dealing with a tire warrenty matter I tried communicating with the service advisor over a 14 day time in at least four emails and 6-7 phone calls/messages, none of which were returned. The person answering the dealership phones (I tried 4 different numbers) would never connect me with a live person. She would not tell me the name of the service manager. It seems they are so big that they don't care how they treat people once the customer is inside the door. Their poor reputation will catch up with them. I'll recommend no one go near that place. I'm just one of "many" zero star reveiws.
rad
Feb 17, 2023
5
Always do I nice job on the service of my vehicle - Donovan my service rep kept me informed throughout the service
William Patterson
Feb 17, 2023
5
El servicio fue excelente muy buena atenci�n y el personal muy capacitado
Luis Gomez Martinez
Feb 17, 2023
1
Emergency brake was fixed by Toyota in 2022 but started rattling again. Took it to Fort Myers Toyota. Sat in waiting room for 2 hours 20 minutes. Tech person said they could not detect a problem. Drove home and rattle still present.
John Dill
Feb 17, 2023
5
They got my car ready earlier than expected. Awesome service and employees.
James Evarts
Feb 17, 2023
5
Did all I needed done and let me know what else needed done as well
WendyMoore
Feb 16, 2023
4
Oil change was free, found problems, very expensive charges
Richard
Feb 16, 2023
1
Had 4 new tires installed and they damaged the valve stem on 2 of them. My tire pressure light came on so I knew the tires were leaking air. When I took the car back they said nothing was wrong. I had to tell them check the valve stems and they found the leaks. They were going to charge me for the repairs, something they damaged. Then they broke a sensor and were going to charge me for that too. I asked for a manager, which I never did speak with but the service rep did and I was finally not charged for any repairs. I also had to wait 5 1/2 hours for this to be done.
Wayne Piper
Feb 16, 2023
5
We bought a car from Logan and he was great to work with. After we bought the car he even drove it all the way down to Naples for us. I would recommend Logan and AutoNation to anyone buying a new vehicle
George Zaxaropoulos
Feb 16, 2023
5
I was very pleased with my service today, Domingo Peralta was among the very best!!! He was able to get us in our car asap! Thank you for everything you have done!!!
Yvonne Bradley
Feb 15, 2023
5
AutoNation Toyota of Fort Myers does a great job. Working with Roberta is always a pleasure. No sales pressure like other dealers. I highly recommend doing business with Roberta.
Linda Logan
Feb 15, 2023
5
Prices were better than expected and the service was fast and comfortable. The sales lady Roberta was comfortable and accommodating. Great sales experience.
Ben
Feb 15, 2023
5
Peter was so helpful and well knowledgeable, excellent customer service.
Serrano
Feb 14, 2023
1
First of all I'm handicapped and it took him 4 hours I got there at 8:30 and by 12:30 I got the new battery apparently they said nobody showed because of the super bowl the night before very upset
Jonathan
Feb 14, 2023
5
Excellent nice friendly atmosphere clean great employees
Ronald Winnie
Feb 14, 2023
5
Roberta Billing and Shelly Krogmann are a jot to deal with very professional. They listen to my needs and make dealing with Autonation a pleasure. I will return back k ti deal with them for my needs in the future
Frank
Feb 14, 2023
5
Adriana the salesperson and Fanny the financial advisor were both exceptional. They were both very attentive and listened to me and answered all my questions. They made the process of buying a new car a pleasant experience
Felix
Feb 14, 2023
5
Service was very excellent. Delroy is a excellent Service Manager.
Edmonds
Feb 13, 2023
3
Everything was perfect except scratch on my car and Toyota owed us 35,000 and we singed papers and they have our trade in and we're still waiting for our money thats not right
King
Feb 13, 2023
5
Rasiel was great to deal with. He was the only service advisor without a terrible attitude :)
Kimberly K
Feb 13, 2023
5
While considering a new or high end used car, I found exactly what I was looking for. A professional and respectful sales person walked me through the buying process. I'm a repeat customer and will buy here again.
James Agle
Feb 13, 2023
3
New to AN, 3ed visit ever and I will go back. Drove into service reception and greeted by, NOBODY! Walked into service mgr desk, he quickly resolved issue. Not too busy, 3 customers in waiting area, 3hr15min to change oil, tire rotation & alignment. Everyone was nice, professional & good at their job, except the original drive up greeter. No time estimate provided.
Scott—-
Feb 12, 2023
5
Arrived at AutoNation without an appointment due to a battery problem. They took me in quickly and replaced the battery .
Jimhopt
Feb 12, 2023
5
Logan was terrific! Friendly, professional and knowledgeable. We enjoyed working with him and would welcome the chance to do so again ?
Peggy Highlander
Feb 12, 2023
5
We recently conducted business with AutoNation Toyota Fort Myers. Brandon was our sales associate. He was super helpful and honest and made the process very smooth!
Taylor Soto
Feb 11, 2023
5
Mario y Carlos me ayudaron con la compra de mi carro estoy muy agradecido con la atención que me brindaron
Nelson Lopez
Feb 11, 2023
5
If you’re in need of a vehicle, visit Hector Justiz at Toyota AutoNation of Fort Myers. He was professional and super helpful with getting me the exact car I was looking for. He understood my needs and wants and made the deal happen. Best car salesman ever!
Megan Wilson
Feb 11, 2023
5
Just bought a New Toyota camry 2023 from autonation toyota. IM truly greatefull to have met Anthony Jones he was a god send. He was very pacient and knowlegable about toyotas vehicles. Thank you
Faby Velazquez
Feb 11, 2023
5
Antony jones! Gracias por la ayuda después de la tormenta ah poner tener nuestro vehículo nuevo fue un proceso largo pero ah gracias ah tú fue Servicio tuvimos nuestro nuevo auto excelente servicio!!
Angel Elorza
Feb 11, 2023
5
Went to AutoNation and purchased a car with Orlando. He was the absolute best and was absolutely helpful through the whole process. Everyone was super friendly. Will definitely be back when ready to trade in! Great deals!!
Amy Rodriguez
Feb 11, 2023
5
I recently stopped into Autonation Toyota in Fort Myers and was truly amazed at their service, especially from the young sales man Logan. Im wasn?t quite ready to buy yet and was just stopping in for information and Logan was very professional and knowledgeable the whole time he worked with us. He made sure we didn?t feel pressured to buy and gave us so much information about leasing as well as financing. I couldn?t believe how intelligent and helpful he was while we were there. I would highly recommend Autonation and Logan to anybody that?s in search of a new vehicle!
Mary Hallet
Feb 11, 2023
5
Eran at Autonation was incredible to work with. We were originally just selling our car to him but decided we needed one to keep here (snow birds).. he took us on a fun test drive and helped with so much! Thank you Eran!
Don S
Feb 11, 2023
5
Neilym Carrion nuestra vendedora muy profesional estamos muy contento con el servicio la recomendamos en Autonation Toyota dirt myers .?
Fabiana Jimenez-Perez
Feb 10, 2023
1
This was my second schedule service visit and was unable to get any of my basic checks completed due to the dealership being overscheduled and/or not having the correct employees there to work on my 1 year old Highlander. It also shouldnt' take 2 hours for your car to be seen for an oil change then be told we can work on it but won't be able to finish it as the employee who works on this car left at 4:00pm.
Jerry Thompson
Feb 10, 2023
5
I had my Camry serviced and everything went smoothly. Anthony was very knowledgeable and helpful.
Franz Jaggi
Feb 10, 2023
5
very thorough and easy process. only glitch had to return to get glass tinted
wiggeroo
Feb 9, 2023
1
I made an appointment for an oil change and tire rotation. When I arrived at the dealership, I was told it would be a 2.5 hour wait for my vehicle. This was an unacceptable amount of time to wait for a simple oil change and tire rotation so I left the dealership. I've had this same service at other Toyota dealerships and it's never over an hour.
Unhappy
Feb 9, 2023
3
I waited 2.5 hours for a 9am apt. Once it hit 2.5 hours I checked and they had finished my car almost an hour prior but didn’t come tell me. Never got a call. They ended up texting the other number on my account even after I confirmed my cell number.
Kbraddddd
Feb 9, 2023
4
My service representative was professional he explined me everything my car need in detail But they did not put the sticker in my car for me to know when us the next service. My car still has a sign saying needs maintenance
IvetteM
Feb 9, 2023
5
We had an excellent experience with everyone we worked with. Frank, TJ and Ryan were all very helpful
Barbara
Feb 9, 2023
4
The only reason overall is four stars is the amount of time it took to complete an oil change considering I had a 9:00 am appt.
Tim Porter
Feb 9, 2023
5
This is the second vehicle I?ve purchased from Peter Dombrowski and AutoNation Toyota for my business. Great people and super easy process. Will definitely be coming back.
Matt Denton
Feb 9, 2023
5
Roberta Billing has been a wonderful sales person for all the Toyota cars we purchased.
John
Feb 9, 2023
1
My trade was worth more then new car I bought. They owe me $34600 dollars. Been two weeks. Still no check. Dealer owned by Bill Gates and others that pay no taxes. Or country is in trouble.
Darryle Goode
Feb 9, 2023
5
Had a leak show up from beneath my car. Called Dan and he fit me in. It was a leaky power steering hose. They got it fixed, applied several discounts , and out the door I was. Great experience.
Bob Quint
Feb 9, 2023
5
muy buenos aspectos muy educada la señorita Carolina.me trataron muy bien satisfactoriamente muy excelente trato s por eso siempre he comprados mi tres carros aquí Att Luz m Figueroa
Luz Figueroa
Feb 8, 2023
5
We Set up an appt online for service. This was simple and easy. We are out of state and needed 20k mile service. Arrival and drop of was easy. Emmy Williams was our customer care specialist. Such a nice man. Offered us a shuttle to the mall if we didn’t want to wait. We chose to wait. They were very busy that day, but Emmy continued to keep us up to date on the status of our vehicle. Overall was a great experience!
Kathy Fleischer
Feb 8, 2023
5
Moe helped a lot! Make sure to talk to him.
Frank Baro
Feb 8, 2023
5
Dan was both friendly and professional in working with me.
Dancegypsy
Feb 8, 2023
5
Service was fast and met all the marks on my Truck 24 month service.
Al1Rabi
Feb 8, 2023
5
Excelente servicio, y amabilidad de Rosa Fana y de todas las persona que nos atendieron y ayudaron.
Pablo Campos Cazares
Feb 8, 2023
5
Muy buena ubicaci�n excelente servicio de rosa fana muy buena atenci�n mi experiencia es de muy exelente
Larry jimenez
Feb 8, 2023
5
Roberta Biling was very helpful in ordering my new Rav4. Although the exact vehicle was not at the dealership, she showed me two vehicles in the colors I was considering to help me make my color choice.
Jean
Feb 8, 2023
5
Anthony Jones is a great salesman. I?ve purchased 4 Toyota?s from him in 1 year for my family. He makes it happen! Go see Anthony, tell him Emilio sent you!
Emilio
Feb 8, 2023
5
Muy buena atención al cliente y los mejores carros y trocas al gusto
Iris Moreno
Feb 7, 2023
5
Roberta Biling was very helpful in ordering my new Rav4. Although the exact vehicle was not at the dealership, she showed me two vehicles in the colors I was considering to help me make my color choice. I ordered a vehicle today.
Rav4 order
Feb 7, 2023
1
I wish I never took my car there. The communication was poor. Our service advisor left without telling us. Our car sat out in the lot, it was approaching three hours. No one could find our paperwork to check out. Basically it was a hot mess. I've never seen a business run so poorly. We will never go back here!
Dlame57
Feb 7, 2023
5
I Had an appointment for an oil change. When I arrived, there were multiple cars ahead of me, even though I had an appointment. I explained to the attendant that I had to be at work in Bonita for a certain time, she politely took my information, escorted me to the waiting area and assured me that they would do their best to speed up the process. Within 45 minutes of my arrival, my car was completed and I was heading out the door on my way to work. The staff was professional and gave excellent service.
Lee Perez
Feb 7, 2023
5
Logan was the best. Guided me through a complicated. Put up with 82 year old mother. Had everything prepared.
Edward wigglesworth
Feb 7, 2023
5
Thank you AutoNation Toyota Fort Myers and thanks to Joseph for my new car . Joseph was very friendly, professional, kind and answered all our questions. The service received was above and beyond
Yilian Ferrer
Feb 6, 2023
5
Very friendly staff, prompt processing my scheduled appointment, pleasant atmosphere and even snacks offered. However…I had a 2 hour wait for a scheduled oil change.
Rick Bottegal
Feb 6, 2023
5
Logan was the best. Guided me through a complicated. Put up with 82 year old mother. Had everything prepared.
Ed Sophia Wigglesworth
Feb 6, 2023
5
Joe was very friendly, very professional, answered all our questions and we are very happy with him and the dealer.
Yilian.
Feb 6, 2023
5
Joe is one of the greatest sales men and was patient and understanding with my me and my wonderful wife
Sooblessed
Feb 6, 2023
5
Brieanna was extremely helpful, she found the perfect car for me, met all my expectations! Great service, Brie!!
Paola Acosta
Feb 6, 2023
5
I recently called into AutoNation Toyota looking for some information on the new Sequoia and I was surprised at the incredible service I got from Logan. He was a joy to speak with and was able to answer all my questions, and I had a lot. He was very professional and knowledgeable on the product and the process. I would recommend Logan and AutoNation Toyota to anyone looking for a new vehicle! 10/10!!
Samantha Nordine
Feb 6, 2023
5
i recently came along with my boyfriend while he was looking to buy a car. We went to every dealership in the fort myers area and there was one place that stood above the rest. Autonation Toyota gave us outstanding service and i was truly amazed at how professional and experienced they were. We walked in and we?re greeted by Logan, and he took great care of us the entire time. He was very knowledgeable and even though he was new, he handled the process very well. Overall i would highly recommend this dealership and logan to anyone looking for a car, 10/10 experience!
Josephina Jacobson
Feb 6, 2023
5
Garrett was so amazing to work with couldn?t be with him or my truck. Never going anywhere else for my car.
Cole Willard
Feb 6, 2023
5
Very busy when I arrived. Needed to wait slightly longer than I felt would have been necessary had appointments for service been scheduled so you could be serviced within 5-10 min of arrival Fortunately I had no appoints elsewhere until after noon.
mountaineer
Feb 5, 2023
5
Excelente servicio de todas las personas que nos brindaron la mayor calidad en la atención
Pabloyestela
Feb 5, 2023
5
Great service. I was very pleased and would scream it from the top of my lungs. Just Kidding
Jose Matute Reyes
Feb 5, 2023
5
The sales rep Louis and finance manager Ryan were polite and helpful in the car buying and trading in process. Would recommend.
Emily
Feb 5, 2023
5
Trabajar con Hector fue un placer, solo faltó la cerveza y el lechón hahaha. Nos encanto su servicio, definitivamente lo recomendamos.
Yovanka Vasquez
Feb 4, 2023
5
Very kind and helpful. Not pushy at all. Wes and Scott were awesome!
JoAnn Clifton
Feb 4, 2023
5
Was a pleasure working with FADY and HECTOR. Thank you AutoNation. This guys definitely go above and beyond for you.
Danny Torna
Feb 4, 2023
5
Diego alvis encantado con tu trato de verdad súper contento contigo espero q puedas atender a muchos más cliente de verdad eres un súper vendedor q Dios te bendiga mi Hermano
Jorge Luis Soto Olano
Feb 3, 2023
5
Joey was phenomenal. He went above and beyond with the whole sales process. I'm very happy how he took care of me with the first purchase. I am here buying another vehicle and I couldn't be happier with how AutoNation treated me. I would recommend Joey SanJuan to everyone I know.
John Mullen
Feb 3, 2023
5
Eran McManey helped us get into a new car by working with us the entire way through, very pleasant experience through and through, would recommend to anyone looking for a new car.
Alexander Villavicencio
Feb 3, 2023
3
The service rep was pleasant and professional. The 4-hour wait was unacceptable.
MichaelK
Feb 3, 2023
5
The service was efficient and friendly. Very satisfied with the experience.
Donna Smith
Feb 3, 2023
2
Took 2.5 hours to rotate tires. I had an appointment. The car was returned unwashed. Not the experience I expected after spending 56k on a Toyota
Customer
Feb 3, 2023
3
Nice to see AutoNation Toyota is trying to change their service department to accommodate their customers better. In the past they were not very accommodating with bad attitude
Patricia Wilson
Feb 3, 2023
1
They deserve no stars at all! From buying to servicing a car they are horrible!
Kenneth Lawrence
Feb 3, 2023
4
It didn't take much time, bthey brought snacks and water around ut why do they have to mess with my seat adjustment just to move the car a few yards? But while we we were waiting they brought snacks and water around for everybody.
James Adams
Feb 3, 2023
5
Saw the car, drove the car. Already knew it was exactly what we wanted. Had bought a Prius here 12 years ago and it is still in service. Sadly we couldn?t deal on the price but we were happy to find one. Have had repairs done here on the older Prius and they have done a good job.
Cynthia Emmons
Feb 3, 2023
5
I have been coming here for over two years and the improvement in the service department was huge!! There were less than 10 people in the waiting area. I was given regular updates and my car was done in less time than I expected. Someone had made great strides in improving the service department!!!
Catherine Mays
Feb 3, 2023
5
the body work we had done is beautiful. Our car looks brand new.
Kathleen Sergas
Feb 2, 2023
5
They have good attention to detail and great service. We just bought another preowned Prius from Autonation on Monday and the first one(2008) is still running great! Highly recommend!
Cindy Emmons
Feb 2, 2023
1
I purchased my Toyota Tundra Platinum in Saint Charles Illinois in 2021. I brought it back there for my first service and it was fantastic. Didn’t have to wait. Somebody immediately took my information and called me several hours later when it was done. When I picked it up, the car was washed, and in great shape. When I went to AutoNation in Fort Meyers, it took at least 20 minutes for somebody to help me. After talking to one of the service people, he told me he would call me when it’s done and that he would make sure the car was washed. When I picked it up, I had to wait about 20 minutes and still no service representative was available to help me. When I went outside, there were two porters sitting on a golf cart on their phones texting and I asked if they could help me. They responded by telling me I had to go inside and find a service rep. I told him I already tried and nobody is helping me. Then he went inside and found somebody and said this is who you should speak with. On his desk, there was a sign that said I’m away from my desk and should be back soon. Finally after waiting another 20 minutes another woman helped me, gave me my keys and told me my car was in the lot but she wasn’t sure where. So it is a large lot and it took me at least five minutes to find my truck which was not washed. The entire process of picking up my truck took over an hour. I will never go back to that Dealership to have service again. I have owned many cars over the years and this is absolutely the worst experience I’ve ever had trying to get service for my vehicle. I would not recommend AutoNation for any service whatsoever.
Brian Haggerty
Feb 2, 2023
5
Thank you again for helping me make the best decision, very patient and professional, honest and respectful, very happy with my car, will see you again in couple more years but will be recommending you to all my friends.
Marcia
Feb 2, 2023
5
Very proud of my purchase also excellent customer service from Mr Joe Saint cyrin He rocks !!!
Cory shelby
Feb 2, 2023
5
Absolutely fantastic! Highly efficient all the way around, all expectations were met as I expected.
Tyler Bedell
Feb 2, 2023
5
Thrilled with my Toyota RAV4 and AutoNation. Would highly recommend both to friends.
Susan Craven
Feb 2, 2023
5
Toyota Auto Nation of Fort Myers is simply the best and easy dealership to buy a car, my sales Rep Brandon Sharp is patient and very professional, definitely recommend…
Marcia
Feb 2, 2023
5
Amazing staff overall. Very helpful and patient. Took their time and walked me through the process and answered all my questions. 10/10 recommend!
KIARA BEDELL
Feb 2, 2023
1
Took 2 months to get car fixed, got it back and car still not fixed and service advisor was useless
Girl
Feb 2, 2023
5
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Monapule Saleng
Feb 1, 2023
5
Chris took care of helping me buy what I was looking for in amazing time!! THANK YOU !!❤️MY TOYOTA!!!!
Karrie Lawrence
Feb 1, 2023
3
Not too long ago -- pre-pandemic -- the dealer offered a shuttle ride back and forth to the office (or home) while they worked on your care, and they used to provide a little something to go with the coffee. They reduced costs, but of course service prices are increased.
PowerBroker
Feb 1, 2023
1
I went in for routine break pad replacement and rotar resurfacing. Went to pick up my truck and it would not start...turns out, according to the dealership, that the starter went out. Mind you, my truck turned over immediately when I turned the key for 100k miles. Now you're telling me the starter goes out IN YOUR PARKING LOT? Either this is the worst stroke of luck ever, or the more likely scenario, something was mishandled during my service. They then charged me 900 dollars in labor (400 more than avg price for this) and 450 for a starter. Bill was almost $2k after all was said and done. Service advisor was nice, but that is about all the good things I have to say about this place. Will not return for service. I usually go to Germaine toyota in naples, and although a bit pricey, guaranteed good, honest service. They even give you a free car wash. PS. Autonation didn't even fill my tires up with air, as they let me drive home with the low pressure warning light still on in my dash. Should be routine on a multipoint inspection.
Michael A
Feb 1, 2023
5
The sales team at AutoNation treated us with dignity, honesty and efficiency. While not perfectly focused on a particular model, new or used, they patiently allowed me to look and sort the available cars according to my needs, and provided on honest feedback to my questions. There was no attempt to steer my decision in any particular direction and the car we chose was perfect for us.
d ramsay
Feb 1, 2023
5
William was awesome. Great experience & customer service.
William Wheeler
Feb 1, 2023
5
La mejor vendedora. Nos brind� una atenci�n excelente no escatim� en detalles y se asegur� de ayudarnos a encontrar el auto que queriamos. Estamos muy agradecidos. 100% recomendada.
Wilda
Feb 1, 2023
5
I scheduled the appointment a while back, and was told at time of appointment that it would take under 30 minutes to complete. Got there around 1 pm and sure enough I was gone by 1:45. They were busy, but took real good care of me and made it seem like they had all the time in the world...could be happier or thank them enough.
Sol Awend
Feb 1, 2023
5
Tina Marie Catrucco was our salesperson. She was very thorough, polite, and knowledgeable. We bought a Highlander XLE and love it.
Phyllis Bodeau
Feb 1, 2023
4
Very satisfied with the buying experience at Autonation Toyota. Our salesperson Michael was knowledgeable and professional. He has followed up our purchase with email and text to see if we have any questions
Peter and Kathy Montemurro
Feb 1, 2023
1
I went in for routine break pad replacement and rotar resurfacing. Went to pick up my truck and it would not start...turns out, according to the dealership, that the starter went out. Mind you, my truck turned over immediately when I turned the key for 100k miles. Now you're telling me the starter goes out IN YOUR PARKING LOT? Either this is the worst stroke of luck ever, or the more likely scenario, something was mishandled during my service. They then charged me 900 dollars in labor (400 more than avg price for this) and 450 for a starter. Bill was almost $2k after all was said and done. Service advisor was nice, but that is about all the good things I have to say about this place. Will not return for service. I usually go to Germaine toyota in naples, and although a bit pricey, guaranteed good, honest service. They even give you a free car wash. PS. Autonation didn't even fill my tires up with air, as they let me drive home with the low pressure warning light still on in my dash. Should be routine on a multipoint inspection.
Michael
Feb 1, 2023
5
Absolutely the best car buying experience I've ever had! Definitely have a customer for life and I will definitely recommend everyone I know.
Craig Ellis
Feb 1, 2023
5
Jeremy Smith is truly a professional and helpful Finance Manager! He went out of his way to help with the car buying process!!
Lorne Hayden
Jan 31, 2023
5
love Autonation Fort Myers. Deal with Jeremy Smith now and in the past and never let me down. Thanks Autonation And Jeremy Smith for all the help!
Christian Bustamante
Jan 31, 2023
5
With all respects the Service I received was excellent. My only recommendation or concerns for your dealership is the lack of spirit from the time I pulled up into the Service line. There was no good morning, no smiles, and lack of enthusiasm. Also when I was waiting for my vehicle instead of hanging around I when on and 3 mile walk. When I returned to the dealership I saw that the vehicle was parked in the lot where the finished vehicles are parked after the service is completed, so I walked and circled around and around two of your workers, one was on his cell phone phone and was was chatting with a young lady. I can't tell you how many times I walked around your two employee but not once did one of them look at me or asked me if I needed any help, they just completely ignored me. Finally I went up to the door of Donald Lacy office and just as I was about to enter he comes around his desk and opens the door and says to me, (still no smile), OH! I was looking for you. So I don't know how long my car was sitting in the ready lot because it was already there when I came back from my walk. Don't get me wrong, I love your dealership and the Service you provide, but it is a far cry of what it use to be as far as feeling welcome when you arrive at the service site. And one other thing I really don't feel that my vehicle was sanitized as far as I could see or smell and I believe the car was washed but there were water spots all over all the glass and the side view mirrors that weren't there when I brought the vehicle in. As far as the quality of the work on my vehicle I have no complaints.
geraldnieder
Jan 31, 2023
5
This review is for Roberta Billing, who was me sales consultant when I punched my 2023 back in July of 2022. She is a dedicated employee. On January 30, 2023 when I showed up for my first complementary service I was walking through the dealership and as soon as she saw me she greeted me with a big smile, which was so nice being that no one in the Service Department had, they all looked so grumpy. Roberts started talking to me asking me if I had any questions or concerns regarding my Rav4 and had a answer to all my questions. She even walked me over to the service counter and told the person at the counter who by the way was very pleasant, and told him what I was looking for. I felt like I was shopping at Publix Supermarket where the store attendants take you to the product you are looking for and not just telling you what isle it is in. It is very rare to find a sale consultant that cares about you after they made the sale. Roberta made me feel like a valued customer.
geraldnieder
Jan 31, 2023
5
Excellent car buying experience.....walked through all aspects of building a new vehicle & potential length of wait....well worth time spent
Patricia
Jan 31, 2023
5
Shelly Krogmann is the best service writer she is very knowledgeable, has been here a long time and knows what she is talking about. She gives customers her cell phone right on her business card so it is easy to track her with questions wmehen your car is in the shop. She takes care of all 3 of my Toyotas. She has been here over 20 years and is consistent and reliable. I recommend her when securing your Toyota here at AutoNation
Mrs Berta
Jan 31, 2023
5
Great service
Angel clime
Jan 31, 2023
5
She found us a car in low inventory conditions deal was exactly what she promised
Simon Tusha
Jan 31, 2023
4
The representative I dealt with was very good which was a lot better than usual. This dealer has the most ridiculous phone system for 2023. It is a great example of incompete use of technology I have seen for a while.
Sandra Decker
Jan 31, 2023
5
Rosa Fana fue genial con nosotros en Auto Nation Toyota nos brind� toda su atenci�n en todo momento, nos aconsej� y nos dio siempre las mejores opciones para nuestra compra ,Auto Nation es un lugar genial espacioso y limpio y todas las personas son muy amables y amigables ,Excelente experiencia!!! El financista Chris es s�per genial tambi�n ,muchas gracias a todos!!!
Planas adrian
Jan 31, 2023
5
Excellent service from Tina Marie and all staff involved in the purchase of my 2023 Tacoma. Hassle free process from which I purchased the exact Tacoma I wanted at a fair price. Friendly staff in Ft. Myers throughout the operation.
Paul Zembower
Jan 31, 2023
5
Had one of the best car buying experiences ever. Jeremy Smith was awesome to deal with and made my transaction beyond smooth.
Mike Rizzo
Jan 31, 2023
5
Very professional work ethic, very motivated goal getter, active and much team work and love shown from all salespeople. Rosa Fana made buying a vehicle very easy quick, fun and made sure to be extremely attentive during the entire process. We love her and our 23 Camry
Lee
Jan 31, 2023
5
Bought my first Prius and drove it home 1,400 miles the next day. Although it is an older model, Auto Nation did their due diligence on their inspection and everything works great. My ales rep, Bernard Edwards, was THE BEST! I highly recommend him. He really worked with me to find what I needed within my budget. Thank you Auto Nation team!
Lea Granados
Jan 31, 2023
5
Peter has help us choose a family car that can suit our needs.
Kristina Dombrowski
Jan 31, 2023
5
The process was smooth and everyone I worked with was super helpful! The General Sales Manager Stephen was super nice and very genuine. He had a Chris Pine look goin on but younger. He made sure my car buying experience went great. I will definitely be back for service here at this fabulous dealership.
Janet DC
Jan 31, 2023
5
My husband and I just purchased a 2019 Toyota Highlander with the sales representative Carolina . She showed us the vehicle we came looking for but found us a better one with less miles and an affordable price . I am grateful for her excellent customer service . She made me feel well treated and we had a good time talking. Even my dad who was with us will be back to purchase a vehicle from her . I Highly recommend you to go to AutoNation Toyota of Fort Myers and highly recommend you to work with Carolina and Carlos Tirador . Excellent customer service , clean dealership and professional people .
Ana andrade
Jan 31, 2023
5
Nick Haynes is an awesome service rep. He goes the extra mile to check vehicle service history and gives honest recommendations on repair needs.
Stephanie
Jan 30, 2023
5
Orlando always has taken care of my vehicles. He always makes sure the work is done properly. I would recommend him to anyone.
Rsmeyer
Jan 30, 2023
5
I was so pleased with Mr. Orlando Quinones professionalism. I had an appointment to service my vehicle with Auto Nation at 12:30 on Friday 01/27/23. As soon as I got there, the line attendant greeted me and told me that Mr. Quinones was my advisor. A few minutes later, Mr. Quinones showed up, greeted me and started to ask me questions about my vehicle. He told me he was going to let me know what was needed to be done. A couple hours later, he called me into his office to thank me for my patience and told me in details exactly what was done in the car. Mr. Quinones was my straight forward with me.
Lavaud J
Jan 30, 2023
5
Joe Saint, our salesman, was great. We told him what we were looking for and he showed us two cars exactly as we had described. We bought the Rav 4 and love it!
Elaine M
Jan 30, 2023
5
Very satisfied with dealer and salesperson, very patient folks
Yuliet Llerena
Jan 30, 2023
5
I had a great experience at Autonation Toyota Fort Myers buying a used vehicle for my daughter to go to college. We work for jesse hardee who was a great sales person and very patient. He let us test drive all the vehicles until we find the right one. I highly recommend this dealership and this sales person to anybody who is looking to buy a preowned car.
Sam cook
Jan 30, 2023
5
Orlando always has taken care of my vehicles. He always makes sure the work is done properly. I would recommend him to anyone.
Rsmeyer
Jan 30, 2023
1
I arrived 15 minutes before my scheduled service appointment for oil change and new oil filter. The service advisor, Michelle, brought me to her counter to write up my service. I asked her how long will this take. She said 1.5 to 2 hours. I told her this is much longer than my last appointment. She said she didn't want to tell me an hour and then be disappointed. I sat down in the waiting area. After 2.5 hours I went back to see Michelle for an update on my service. She looked me up in her computer and said it should be done. She would go find out what the hold up is. 15 minutes passed, no Michelle. A service employee came by and asked how I was doing. I explained the situation. He said he would go find Michelle and my 2017 Tundra. 10 minutes later Michelle and a man in a white shirt showed up. They explained the found my vehicle by the car wash. He said they thought my truck was a "drop off". I said I want my truck now. It was brought to me. There was no apology, no offer to compensate. The service was not done. I left. I will never go back. I recommend to all my family, coworkers and friends to take their vehicles elsewhere for service. If they cannot do a simple oil change, how can I trust them for any other service. Do not buy your vehicles from this dealership. 0 stars!
Keith Battig
Jan 30, 2023
5
Great salesman. Wonderful personality lee the cars features and operations. I came with a car so he drove home with me to take both vehicles back home. We had a nice dinner and chattered a bit. Wards mom had past. knew his mom for many years. We worked at the same plays. So we had some things in common. Great guy
John Morrissey
Jan 30, 2023
5
Joey was a phenomenal sales associate who went above and beyond in assisting me in my car buying experience. He explained every step of the process and made sure I was informed in what was going on. I would definitely recommend Autonation Toyota Fort Myers to anybody looking for a vehicle. Go see Joey SanJuan!
Joey Sanjuan
Jan 30, 2023
5
After going to another dealership with high ?dealer fees? and cars that were past rentals, we were happy to come to the Toyota dealership and find a used 1-owner car in great shape. Daniel made the process easy and we are very happy with our purchase.
Happy Driver
Jan 30, 2023
5
El d�a 28 de enero compramos con mi esposa un Toyota corola 2023 en AutoNation en Fort Myers nos atendi� la se�ora Rosa Fana,, estamos muy agradecidos por el servicio un excelente servicio muy amable siempre trata de ayudar de la mejor manera para que el cliente salga satisfecho
Estuardo Ochoa
Jan 30, 2023
5
Excellent knowledge Excellent service & a gentleman.
David Harte
Jan 30, 2023
5
Gracias al señor Orlando Torres por su ayuda el día de hoy conseguí mi estupendo Toyota Camry 2023 los recomiendo 100 por 100 la manera inteligente de connotar su auto
Dunia Robaina
Jan 29, 2023
5
I spoke with a kind gentleman named Logan over the phone, and let me tell you? he exemplifies what quality customer service should look/sound like. He answered all my questions in a timely manner, and was patient with me although my situation was somewhat difficult. I can?t say enough about Logan and the amount of care he puts into his craft. You?ve earned my business sir. I look forward to hearing from you again. Cheers!
Zachary Stoick
Jan 29, 2023
5
AutoNation Toyota in fort Myers is where i buy all my cars , Jesse Hardee is the best sales person so far , I have ever had .
Tim Cook
Jan 29, 2023
5
Anthony Jones is a great salesman! Very attentive to our needs, he was very patient and courteous. I would definitely recommend him if you are looking for a new Toyota!
Ryan kitsch
Jan 29, 2023
5
Facilities (showroom, offices & toilet rooms) were clean &spacious. The salesperson, Logan, was very knowledgeable about the vehicles. When a new, small suv was not available for sale, he showed us that the Camry had a flip down rear seat that satisfied the need for hauling space. The test drive to ?open her up?, drive over railroad crossings, & comfort for a base model Camry impressed us all.. Logan was very informative about the safety features in the test drive without being condescending. His easy going manner helped to ?clinch? the deal.
Peter D
Jan 29, 2023
5
I called into AutoNation Toyota in Fort Myers looking for a new Corolla Hybrid, and to my surprise I received incredible service from Logan. I had a long list of question about the car and the process and Logan made it simple and easy. He was very knowledgeable and I would recommend him and AutoNation to anyone looking to buy a new car!
Kyle Beuning
Jan 29, 2023
5
I talked with logan on the phone about some vehicles I was interested in and he was very helpful and answered all my questions. 10/10 would recommend this dealership!
Justin robert
Jan 29, 2023
5
Just bought my brand new 2023 Camry LE about a week ago, and definitely couldn?t have done it without the help of all the staff! From service and detail- all the way through financing, it was an extremely seamless experience. Would definitely recommend to all my friends and family.
Jordan Parker
Jan 29, 2023
5
I called into AutoNation Toyota in Fort Myers looking for a new Tacoma, and to my surprise I received incredible service from Logan. I had a long list of question about the truck and the process and Logan made it simple and easy. Typically when I?ve bought cars in the past, dealerships make it so hard to get through the process, but I couldn?t believe how easy it was to work with Logan. He was very knowledgeable and I would recommend him and AutoNation to anyone looking to buy a new car! 10/10 in every category!
Jaden Hammond
Jan 29, 2023
5
I spoke to Logan on the phone and he was extremely helpful!!! I had a couple questions and he answered all with no problem. Thank you so much I?ll be looking forward to buying a car from him soon.
Gerold Rodger
Jan 29, 2023
5
I had a very professional and easy, friendly experience. I had to go to several dealerships to test drive and negotiate, but AutoNation was, by far, the best in all aspects.
Diane
Jan 29, 2023
5
We were dealing with Moussignac. ?Mouss? in Fort Meyers Florida branch.Very pleasant and helpful.
Baiba Harte
Jan 29, 2023
5
Experience was good! Everyone was very friendly and helpful.
Angela Ottinger
Jan 29, 2023
5
Mouss from AutoNation Toyota in Fort Myers was very helpful in helping me make a decision on an affordable Camry. Thank you Mouss!!!
Adrian Rivera
Jan 29, 2023
5
Excelente atención felicito a Toyota calificaría a Srta Maria Cacique sobre el 💯 %
Taty Echeverria
Jan 28, 2023
5
Great service and sales staff
Pierre Barbosa
Jan 28, 2023
5
El día 28 de enero compramos con mi esposa un Toyota corola 2023 en AutoNation en Fort Myers nos atendió la señora Rosa Fana,, estamos muy agradecidos por el servicio un excelente servicio muy amable siempre trata de ayudar de la mejor manera para que el cliente salga satisfecho
Ochoa Stuart
Jan 28, 2023
5
Today I came in to get a vehicle and Moe provided excellent service with his manager raymond and got everything where I wanted to be. They got me the deal I wanted and helped me make the best choice.
Mohammad Ajak
Jan 28, 2023
5
Adriana me ayudo con la compra del carro de mi hija. Me dio muy buena información excelentes precios y disponibilidad. Ella te explica todo según lo que necesites tiene mucha paciencia. Gracias Adriana
Lupita Elizondo
Jan 28, 2023
5
If you are looking for a new or pre-owned vehicle there is no better place to look than Autonation toyota in fort myers. Sales team will treat you like your VIP through the whole process. They will make sure you understand every inch of your vehicle before you drive off. Very comfortable seating and good vending machines, the state of the art showroom will make you feel cozy. If you are looking for a sales PROFESSIONAL, set an appointment and go see what I am talking about !!
Kai Hansen
Jan 28, 2023
5
The sales team is outstanding and efficient especially Ryan Mitchell and Orlando Torres. Our buying experience was smooth
Jesus Tony Medrano
Jan 28, 2023
5
I called into AutoNation Toyota in Fort Myers looking for a new Tacoma, and to my surprise I received incredible service from Logan. I had a long list of question about the truck and the process and Logan made it simple and easy. Typically when I’ve bought cars in the past, dealerships make it so hard to get through the process, but I couldn’t believe how easy it was to work with Logan. He was very knowledgeable and I would recommend him and AutoNation to anyone looking to buy a new car! 10/10 in every category🙌
Jaden Hammond
Jan 28, 2023
5
Gracias al seńor Orlando Torres por su ayuda el día de hoy ,y su Manager Yeny fueron un equipo asombroso
Ivon Gonzalez
Jan 28, 2023
1
They put new rotors and the van was driven less than 1500 miles and the rotors were unsafe; they refused to make it good.
Disgruntled
Jan 28, 2023
5
AutoNation Toyota Fort Myers is a great place to purchase a new Toyota! They have great inventory, incredible pricing and a very welcoming staff. I would highly recommend purchasing a new or pre owned vehicle from this dealership. Ask for Michael Cardoza!
M.C.
Jan 28, 2023
5
EVERYONE from Sales to the Finance Manager was EXCELLENT. The process was so smooth.
LE ANN REHRIG
Jan 28, 2023
5
Great place and friendly staff! Most salespeople make you feel pressured into buying, the staff here was really calm and helped me to understand things all the way through before signing any papers.
Tony Grace
Jan 27, 2023
5
I highly recommend this dealer they meet you smile make you feel comfortable extra service excellent team this is one of the best Toyota service you can receive I recommended highly
Lana Markina
Jan 27, 2023
5
I must say Kendy Louis who is in sales at Autonation Toyota did an amazing job with all my needs and want in a vehicle, all the while still meeting me at my payment goal. I couldn’t be happier! Thank you buddy!!! We’re friends now lol. Great job!
Brother love
Jan 27, 2023
5
Rosa was great and helpful. She is also bi-lingual which could be really helpful for some families. I also have family members who have used the dealership services from sales to Maintenance and are pleased.
Omar
Jan 27, 2023
5
My car can only be service by a qualified Toyota dealership. Glad to find Toyota Auto Nation. I am a happy customer the services I received are always exceptional. I always go back to the same representative Shelley? She is cordial, kind, friendly and respectful so Auto Nation gets an A+ from me.
Maryse Bancroft
Jan 27, 2023
5
I want to thank Dr Zubby for the help he has rendered to me by getting Rid of my cancer I was diagnosed in July 2016 but after the usage of Dr Zubby natural herbal medicine, I was cured from after 21 days of useing his products, and the disease was completely gone from my body. The symptoms of the cancer is completely Gone.. visit https://www.facebook.com/dr.zubby1 so anyone who is having the virus should contact to give you the best herbal medicine to cure.he cures all this illness, 1) Hepatitis 2) Diabetes 3) Thyroid 4) Herpes 5) Fibroids 6) Cancer 7) Arthritis 8) Lupus dr.zubbysolutionhome@gmail.com
Favour Chommy
Jan 26, 2023
5
Logan Beuning is the best salesmen I’ve ever worked with! I’d recommend him and autonation Toyota to anyone and will be returning for quite some time.
Connor Waddick
Jan 26, 2023
5
went in for first service on 2022 Toyota Highlander. On arrival was told they were 2 hrs behind! Not pleased with this, and did not want to sit in waiting area for that length of time. Was offered a ride to shopping area which was preferable. The staff member was very pleasant and helpful. Service was good when done and exterior wash was appreciated
Joanne306
Jan 26, 2023
1
Appointment was at 1:15 pm. I arrived at 1:15 pm. Did not check out until 4:05 pm or later. Not one time while I was there did any employee of the service department tell me how long this would take or contact me while I sat there. I finally had to look for my service tech to check on my car at approximately 3:45. Almost 3 hours for an oil change appointment that was scheduled 6 months prior is ridiculous!!! I have no problem with the dealership in general, however I have a problem with the service department. For that reason, I do not recommend this dealer.
Susan Bartley
Jan 26, 2023
2
I went in for a nail in my tire. They put a patch in and i left home. Then the next day me and husband were cleaning my car. We seen 2 small chucks in my tire and the patch looked like it was coming out. They left my rim with some dirty sticky residue. I came into totoya next day. I was told by service manger that they did not cause the chunks missing. That most likely I did by hitting a pot hole. But my tire and wheel protection would replace the tire. I waited an hour then told by service advisor he just submitted request for tire replacement 15 minutes ago and he was not sure if they would accept or sure how long it would take. I told him I had to go home to get my son. I was told we can call you as soon as he got a response. Next morning I woke up to air pressure low on the tire that got the patch. Went to totoya again told them about the pressure and something needed to be done today. The same Advisor said the insurance wanted more pictures and asked if i could leave my car and they would get me a lift to work and back. I said okay but my car needed to be done by 12, so I could get it on my lunch break and be able to make it to sons game. Not the advisor's fault but the manger could of did better management to get me a new tire, so I wouldn't had to go to totoya 3 times. Also, 3 hours and 10 mins for oil change and balance tires. Is ridiculous. The employees are nice it's the wait time that is horrible.
Melissa
Jan 26, 2023
5
Hector fue increible. Me encanto comprar mi carro con el.
MARIA CASTANO
Jan 26, 2023
5
Mouss from Autonation Toyota in Fort Myers helped my wife and i purchase our dream car 2023 Hylander XLE red with light beige leather interior. The car looks and feel amazing!!! Thank you Mouss!!!
Jose Rodriguez
Jan 26, 2023
5
Had a great experience very helpful and helped me get into a new car sales rep mo was great
Heather star
Jan 26, 2023
5
Hector is awesome. He made my experience very enjoyable. I definitely recommend buying your car at autonation Toyota.
FRANCIS HERNANDEZ
Jan 26, 2023
5
Was a pleasure to work with Tony as sales person. I will definely come back. I will recomend it
DINA
Jan 26, 2023
5
Top notch service! I came in without an appointment, but was still seen right away. Jonathan, my service advisor was very kind and considerate. I was there with my 7month old baby and instead of making me wait for my car, he offered to have a lyft take me home. They even washed my car! I had a great experience from start to finish and will definitely be back.
Tyteela NurseTy Abrams
Jan 25, 2023
5
Gracias autonation toyota, me encato la experiencia de comprar mi primer carro con ustedes. Si estas buscando por una excelente atención, pregunta por hector, va a ser que tu experiencia sea inolvidable.
Neiby Pérez
Jan 25, 2023
5
Hector is awesome. He made my experience very enjoyable. I definitely recommend buying your car at autonation Toyota.
Francisco Hernandez
Jan 25, 2023
5
Friendly and professional were the sales staff. Sales manager Austin was amazing. Appreciate doing business with him. Highly recommend.
Dave Campbell
Jan 25, 2023
5
Este es muy buen lugar para comprar. Yo compré mi Toyota Camry aquí y esperando por mi segundo Camry que viene pronto. Gracias Randy por toda tu ayuda!!
Daizee Daizee
Jan 25, 2023
5
Este es muy buen lugar para comprar. Yo compré mi Toyota Camry aquí y esperando por mi segundo Camry que viene pronto. Gracias Randy por toda tu ayuda!!
Daisy Granda
Jan 25, 2023
5
Love my new car. Friendly and awesome, that’s how I describe my sales associate Hector, just the best, he help me through my entire process and had an amazing experience thanks to him.
Cynthia Díaz Labrada
Jan 25, 2023
5
Hector fue excelente, que bueno que lo encontre, hizo que mi expericia fuera super facil y rapida, lo recomiendo 100%. Encantada con mi nuevo carro
Claudia Castaño
Jan 25, 2023
5
Wonderful happy 😊 delightful we will be back again Roberta was our sales person I think the world of her!!!!!!!
Heather Bry
Jan 25, 2023
5
This dealership made it easy ( and fun ) to buy a new car . From the moment we walked in until we drove out with our new vehicle we were treated friendly and professionally . We were offered many options with the car and with the financing ( all explained fully ) .
William Nesnay
Jan 25, 2023
5
Top notch service! I came in without an appointment, but was still seen right away. Jonathan, my service advisor was very kind and considerate. I was there with my 7month old baby and instead of making me wait for my car, he offered to have a lyft take me home. They even washed my car! I had a great experience from start to finish and will definitely be back.
Ty
Jan 25, 2023
5
Im very thankf for Mouss at Autonation Toyota. He helped me acquired a brand new limited Rav4 with the exterior and interior color i desired. I?m grateful and thankful for meeting him and getting the service i got from him, JP and financial manager Scott B. What a team of people! Thank you!!!
Constance Kibler
Jan 25, 2023
5
I am 85 years old, don?t know much about technology and all the new things theses cars have nowadays, Hector took his time to explain to me how to use dual climate control, ac seats(!), cruise control and all of that good stuff? Financing was easy and quick, didn?t take forever like the other dealerships? last car I bought took so long that when I left the dealership it felt like a pregnancy and not the purchase of a car, that?s whY I called the car BABY? got so attached to my BABY that couldn?t trade it in. Now I have two cars and seven cats that rides then with me. Anyway, I?m amazed with my new ride, when I drive downtown, shades on, top down, Tina Turner on my Bose sound system that Hector personalized with more bass for me? I feel like a Queen!
Aline Pereira
Jan 25, 2023
1
Worst car buying experience ever, sales man works with three to four customers at a time and can’t keep things straight. rushing people into cars and not listening. Service department doesn’t even know what they are doing, they are careless and leave empty products tubes under hoods of cars. Highly do not recommend and if you do definitely take the car to your own mechanic within those five days. On top of selling unroad worthy vehicles, they will make sure to give you the run around about your down payment on the car when you return it. We are now one week on my return they still know nothing about. They think everything is a joke when this is people lives.
Marina Marochi
Jan 24, 2023
5
I came in looking for a 2023 Camry Domingo was able to help me out and find what I needed. Domingo, austin, autonation Toyota store helped me out very much, great deal! Finance team were very helpful as well. They were all very patient with me and were trying the best that they can do to help me out. Domingo went above, love him!
Davis Tran
Jan 24, 2023
5
Shelley is top notch and very thorough.
ToyotaSam
Jan 24, 2023
5
Service was great. Very professional
Toyota Tacom
Jan 24, 2023
1
Had an 11 AM APPOINTMENT. Was informed they were running a little behind and would be about a 90 minute wait. Three hours later, I was told I needed some other work, I decided I could use a new battery. Fortunately, I brought a book, which I finished and made my dissatisfaction with the long wait time. I asked for a discount and was given a free oil change for my wait time. I will not be going back for another oil change at this location, they are just too busy or overbooked.
Suzanne Horri
Jan 24, 2023
5
Very easy to deal with and it's my third vehicle from autonation and I am very satisfied
Penn gerardo
Jan 24, 2023
5
Roberta Billing was kind understanding and had a bubbly personality. Patient and took time to explain all my options without being pushy.
Michael DiLaurenzio
Jan 24, 2023
5
Everyone here was very helpful. From the moment we walked in, Autonation made us feel welcome. Particularly Tina Marie Catrucco and Steve Reeves. Those two went above and beyond for us.
Dustin Warren
Jan 24, 2023
5
Thank you to Roberta Billing for helping me for the second time in acquiring my Toyota! Since my first purchase through Roberta, she has always been in touch over the years asking how my car was running and if there is anything she can do for me. Her kindness and customer service brought me back to her last week for my next Toyota. She is very knowledgeable and helped me make a huge decision of whether to lease or buy. I highly recommend you see Roberta for your car needs – she’s friendly, kind, knows her stuff and her customer service is beyond reproach! It's been a wonderful experience!
Monika Dietrich Jennings
Jan 23, 2023
5
This dealership will go above and beyond for you. The moment we walked in, the entire staff made sure we were being assisted. We dealt with Tina Marie and Steve Reeves. Both were very knowledgeable and helpful. Can’t recommend them enough!
Dustin Warren
Jan 23, 2023
1
Anthony Jones is a great salesperson, very good knowledge of vehicle… overall a great experience…I recommend auto nation when purchasing a vehicle
Don Lorah
Jan 23, 2023
1
The worst service department I have ever experienced. Made an appointment for 10:30, took an hour before a service representative called me to take my information, was then told it would be 3 to 3 1/2 hour was for a simple multi point inspection. Do not recommend this place!
David Carroll
Jan 23, 2023
5
Tina was so helpful and went through all the details of what to expect from the vehicles we were looking into. The way she approached our needs was exactly what I was looking for. We are leaning toward this dealer because of how helpful Tina and Stephen were to us.
Brian Reznor
Jan 23, 2023
5
Salesperson, Logan and F & I person’ Fanny were very knowledgeable and helpful.
Marianne
Jan 23, 2023
5
Tina was so helpful and went through all the details of what to expect from the vehicles we were looking into. The way she approached our needs was exactly what I was looking for. We are leaning toward this dealer because of how helpful Tina and Stephen were to us.
Brian Reznor
Jan 23, 2023
5
TinaMarie was really nice and made the buying a car buying process beyond easy. She made sure I was completely comfortable every step of the process.
Raymonde Sainvilus
Jan 23, 2023
5
Jazmyn was amazing she really knows how to treat customers well !
Nia galan
Jan 23, 2023
5
Jazmyn made the entire process an experience that I no longer dread. She is insightful and explains everything in a professional and friendly manner. She is patient and proficient. If I had to go through the process again, I would definitely seek her out. Thank you Jazmyn.
Julie soudatt
Jan 23, 2023
5
Jazmyn Jones was very enthusiastic and helpful in my time at Toyota. She is very knowledgeable.
John Smith
Jan 23, 2023
5
Jazmyn Jones was professional and sweet. very happy with my experience
Jenny Grant
Jan 23, 2023
5
Garrett was amazing! Helped make shopping for a vehicle so much easier! He took the time to explain things about the process instead of being pushy! He was very courteous and professional! I even told him that I am not buying today but am in the market and he still took time to help! Thank you for the great experience!
Amy DeLuca
Jan 23, 2023
5
Salesman Wayne c was so professional and courteous that I will definitely recommend autonation
Wanda Rexach
Jan 22, 2023
5
Tina Maria was very professional in handling the purchase of our new Highway . Taking time to go over all questions and deals. She also came to the vehicle and explained and program our phones to on board computer
Denny01
Jan 22, 2023
5
Tina Marie is awesome. She was very helpful and knowledgeable.
Natasha
Jan 22, 2023
3
I was dissapointed with the wait time due to our having an appointment. Also, there used to be bagels etc in the waiting room and if others commented on now there is only coffee. Maybe having a little something to eat would have made the long wait shorter. Donald offered great service but it was beyond his control with the time it took for the car. I would have liked to have been told as we registered on the wait time since we had another appointment and we definitely would have re-booked.
Bert Firlotte
Jan 22, 2023
5
I?m very happy with my new Mercedes GLS 550, It was clean and Gassed up and ready to go after I finished singing my paperwork. My salesman Kayman Singh was very helpful throughout the entire process. Thank you AutoNation for a great deal!!
Analy
Jan 22, 2023
5
Thank u Jazmin for the help on the Corolla for my daughter
Teoymareli Rodriguez
Jan 21, 2023
5
TinaMarie was really nice and made the buying a car buying process beyond easy. She made sure I was completely comfortable every step of the process.
Raymonde Sainvilus
Jan 21, 2023
5
Me fue muy bien. Adriana me dio un excelente servicio mi camioneta llego antes de tiempo y tal como la pedí. Hace poco había comprado otro carro. Los recomiendo mucho.
Maria Arguello
Jan 21, 2023
5
I’m very happy with my new Mercedes GLS 550, It was clean and Gassed up and ready to go after I finished singing my paperwork. My salesman Kayman Singh was very helpful throughout the entire process. Thank you AutoNation for a great deal!!
Keith Camiolo
Jan 21, 2023
5
I stopped by to buy a car and dealt with salesman Garrett Potter. I always hated dealing with pushy salesman as a woman but he made me feel comfortable. I will definitely be back year after year for my upgrade. Thank you!!
Denise Potter
Jan 21, 2023
2
Refer to Service invoice #130698, Invoice date: 1/17/2023, Service Tag# 4679. Advisor: 2442 Rasiel Echeverria. The advisor told me that the initial diagnostic cost $69.95, he will not charge me this amount if I agree to let AutoNation service my car with his repair recommendation (Part+Labor) in which I did. He made a charge to my credit card includes the initial diagnostic cost. The advisor said after I found out the issue from the above mentioned invoice that he will help to give me a refund BUT it does not happen!
Philip Phan
Jan 21, 2023
5
It was fast and service team was pleasant and get informational.
Barbara
Jan 21, 2023
5
Nothing but the best experience with sales staff very knowledgeable in the product . Little disappointed that I didn’t get my UConn license plate holder after they removed the plate , other then that all is well
2023 sequoia
Jan 21, 2023
1
As a business owner, I know how important it is to keep scheduled appointments. Apparently this dealership does not. I had a scheduled appointment for 7am. After 4 hours of sitting and waiting, I expressed to the service manager I needed to leave soon as I had business for the day to be completed. Another hour later and no forward progress, I walked around back to find my vehicle just sitting in a garage bay with no one working on it. I found a manager and asked him to pull my vehicle around front so I could leave to take care of my clients I had scheduled for the day. Unlike AutoNation Toyota, I keep the appointments I set with my clients.
Bob Turner
Jan 20, 2023
5
Customer service was fantastic. Raymond Ravencrest made it that much better!
jrodriguez
Jan 20, 2023
5
I just got my second car through Roberta. With the first car, she called and texted once in awhile to see how the car was running and to let me know she was available if I needed anything. So with the second car, I went straight to her! She knows her Toyota’s!! She’s kind and friendly and her customer service is excellent! I highly recommend you see Roberta — you’ll be glad you did and won’t regret it!
Sunshine
Jan 20, 2023
5
Customer service was fantastic. Raymond Ravencrest made it that much better!
jrodriguez
Jan 20, 2023
5
Mouss from Auto Nation Toyota Ft Myers was very knowledgeable and helpful in helping me find a car. He was also friendly and patient in the process.
Paula Link
Jan 20, 2023
5
Roberta was excellent as usual, this was our 3rd purchase from her
Jim Wilson
Jan 20, 2023
5
The staff at Auto Nation went above and beyond to meet our specific wants and needs. The entire staff were friendly, attentive and greeted us with a smile. The facility is clean and we were extremely comfortable. Fortunately, they had want we wanted in stock and if not they were ready to go find it. The buying and paperwork process was quick and efficient. We highly recommend stopping here for your next vehicle.
Christine Bradley
Jan 20, 2023
5
AutoNation was awesome!! They went above and beyond to accommodate my needs. I spoke with someone in most of the departments (service, sales, finance, management, receptionist) and they were all super helpful and friendly (especially Fanny, Dustin and Steven). I would highly recommend them to all of my family and friends!
Therese Shelton
Jan 19, 2023
5
Samir Yassin is the vendor for cars. He was very professional and gave us the numbers we wanted for the car. Come to AutoNation to get your car!
Sabah Heluwa Caldero Yassin
Jan 19, 2023
1
Over charged for my tundra. After being patient for weeks and numerous text, emails and phone calls I’m tired. Auto nation is one of the biggest dealers in the car industry and fir fort murres Toyota to tell me that they would muse it right and send me a check for $1200 owed to me then tell me that the money will come off the principle after weeks of this deal is wrong and unacceptable. Im 3k plus miles away and to handle business like that is disappointing. I trusted in this dealer to do what was promised. Then they asked me for a review so o have to be honest and say that the customer experience was horrible, communication and promises were horrible. Please don’t purchase a vehicle from them if you’re out if state. Frustrating. He asked to me to remove the review and told me he would send me the money and to write something nice about the company and like any regular person i did that and he never sent me the 1200 check. They also kept the check that my bank sent them for 74k and didn't return it after i did financing through them. Someone in management should call me because everyone will know about this issue the cfs manager morgan was in charge of getting the money to me
Quincy Wilder
Jan 19, 2023
5
The best people to deal with in town. Go see Joe Collins he helped with the purchase of my Camry. Excellent service. Sales managers worked with me to get a deal!
Irita Rodriguez
Jan 19, 2023
5
Orlando took very good care of my Camry. I would recommend him to anyone looking to to get excellent service.
Sameyerv88
Jan 19, 2023
3
Had appointment for 10am got there early still took 3 hours to get oil change n tire rotation why make a appointment
Roadrunner
Jan 19, 2023
1
Husband bought a new truck and the was overcharged and forced to finance with Toyota finance after his bank sent a check for the vehicle. The dealership does bad business, and they never sent the 1200 over charged payment for the vehicle and they never sent the 74 thousand dollars check back to his bank. This is a disaster and then they wanted us to write a good review.
Lacie W.
Jan 19, 2023
5
I had an amazing experience, I didn?t know that it was going to be possible to get my first car here. Hector is just amazing, he went above and beyond to get me the best option and to get me on my new car, I?m very happy that I found him. I definitely recommend him, that Cuban knows how to get the job done no matter what.
Willy Randy
Jan 19, 2023
5
Anthony Jones was an exceptional car salesman very kinda did professional. Anthony was knowledgeable about the Camry that o purchased and made the buying process quick and easy. I recommend Autonation Toyota of Ft Myers for your next car purchase.
Sherry Omara
Jan 19, 2023
5
Jose & Jasmine were knowledgeable and pleasant to work with.
Michael Raway
Jan 19, 2023
5
I had an amazing experience, I didn’t know that it was going to be possible to get my first car here. Hector is just amazing, he went above and beyond to get me the best option and to get me on my new car, I’m very happy that I found him. I definitely recommend him, that Cuban knows how to get the job done no matter what.
Willy Randy Fuentes
Jan 18, 2023
5
First we met with a salesman by the name Blaire, who connected us to a saleswoman named Roberta. We were looking at buying a GR86, and Roberta actually owned one, so she was full of knowledge about the car. Dealings were quick and painless, and Ryan from finance helped us walk through the process briskly enough for me to make it on time to work. Prompt and efficient service, had a great experience. If you need a car, GO HERE!
Roberto
Jan 18, 2023
5
Antonio and daisy were amazing!!!!!!!!!! Really thankful for them being patient.
odalis estrada
Jan 18, 2023
5
Roberta was great, she was very kind and helpful in the process.
Tracy
Jan 18, 2023
5
Sold my vehicle here at auto nation Toyota. Anthony Jones with his super friendly smile made the process super easy, he didn’t try to lowball me. I would definitely recommend selling or buying a car from AutoNation Toyota.
Sara Smutney
Jan 17, 2023
5
Recently I called AutoNation Toyota to get some information on a few different vehicles. I had the pleasure of speaking with Logan. His communication skills were excellent and he was very knowledgeable about the differences in options and technology that some of the newer Toyota Hybrids had to offer. He was very friendly and patient with me as I asked many questions about which cars they had available. He did everything he could to find the car I wanted with all the options AND in the right color! Car shopping has always been very stressful for me but this time Logan made it fun. I was highly impressed and would definitely recommend stopping in to see him!
Lisa Winkels Beuning
Jan 17, 2023
5
I dropped my truck off for my 10k service. Donald was extremely professional. I received a text message with a picture of my truck when it was in the shop. They called me when it was ready, and I was in and out so fast! Extremely convenient!
Stephen
Jan 17, 2023
4
Found a low mileage used Prius. RARE. Great service by Turner Simpson
GatorJim
Jan 17, 2023
5
Purchased a 2023 Toyota Rav 4 LE at Auto Nation. My 3rd car purchased from this dealership with always great pricing and service
BigJohn
Jan 17, 2023
5
I had a great experience purchasing my Corolla from Logan at Auto Nation Toyota Fort Myers! I?m 77 years old and was very worried about going through the process of buying a car, but Logan made it easier than ever. Him and his managers were very knowledgeable and had an answer to all of my questions. I was so surprised with how easy they made the car buying process. I would highly recommend Logan and auto nation for all car needs you have! 10/10
Robert Kruse
Jan 17, 2023
5
Being a customer treated great Roberta the best car saleswoman ever she takes her time making the customer understand the process of purchasing a new car I love Toyota been a customer for over 15 years.
Valerie A Wiggins
Jan 16, 2023
5
I went to AutoNation to sell me car and was approached by Anthony Jones with a welcoming smile. The process was super easy and fast. I recommend AutoNation of Fort Myers to anyone selling or buying a 🚗 car
Josie Elizabeth
Jan 16, 2023
5
A test drive can be stressful but Anthony made it fun. His laid back personality felt comforting instead of pushy like some car salesmen. The whole experience was enjoyable.
Emily Corbitt Brown
Jan 16, 2023
5
Ask for Domingo, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and they know they’re stuff. Smooth transaction and very helpful staff made my first car buying experience easy. Domingo and the crew have given me their full attention to all my car needs. Thanks again for the great help! It could not have been more seamless and made the process very pleasant. Their attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect!. Domingo was knowledgable, friendly and professional. He took good care of us gave us a good deal on our and answered all our questions. Just wanted to give a huge personal thank you to Domingo for helping me out with my purchase of my new car. You were attentive and supportive of what I needed in a vehicle and guided me to the right one!!!!! Thanks again Domingo.
Alicia Marte
Jan 16, 2023
5
Great service and excellent staff! I will definitely continue taking my RAV4 to this dealership.
Wanda Bisbee
Jan 16, 2023
5
I just received my 2023 Rav 4 and am very happy with the people at this dealership. They helped me find a new car after mine was lost in a hurricane.
Ronald Allen
Jan 16, 2023
5
My technician was very knowledgeable and courteous
Luz Pratt Peguero
Jan 16, 2023
4
Made an appointment with Roberta Billing to check out buying a new car. She was professional, friendly, knowledgeable without the high buying pressure that typically exists! I would purchase from her again without hesitation!
Karen Werner
Jan 16, 2023
5
Yesterday I went to AutoNation Toyota in Fort Myers to buy a car and my saleswoman Carolina gave me one of the best experiences she was fast and gave me a very good demo of the car and helped me get my car approved I will definitely buy again car here excellent service
Fernanda
Jan 16, 2023
5
Went to AutoNation Toyota of Fort Myers and as soon as I walked in Fernanda was ready to help me with a smile and a positive attitude. She was very patient with me and my husband who were debating in between 2 cars . She explained in detail the differences and made sure we understood everything we didn?t know . I highly recommend you to buy a used or new car at this dealership. The managers and finance were excellent and made everything smooth and transparent. We are happy with our new 2023 Toyota Camry . Thank you AutoNation Toyota for helping me to get the car I wanted and thank you Fernanda for all you did to make sure that we left happy . Highly recommend Fernanda Cacique if you are looking to purchase a new or used car . JP the desk manager was also helpful and great . Our finance manager Scott was also a nice person to work with . Thank you thank thank you . I would give you another 5 stars if I could .
Catalina
Jan 16, 2023
5
Bought several vehicles from Roberta, & recommended friends who also purchased from Roberta. One of the most helpful & knowledge person I?ve ever met in the auto business
Carl
Jan 16, 2023
5
Roberta Billing is the best sales person ever. I have bought 3 Toyotas from her at Autonation and will not go anywhere else. She has excellent knowledge of the vehicles, listens to my needs and doesn?t BS gets to the point. The buying process is easy and transparent. I recommend her to anyone looking for a cat
Anthony
Jan 16, 2023
5
I had the best experience here at Autonation Toyota, the staff here are really great. A special thanks to my sales person. Milien Muzo did an outstanding job. He went over all the details on the car I was purchasing. The managers were great also, they work with me to get exactly what I wanted for my purchase. I would highly recommend milien to anyone. Everyone was just nice throughout the whole process from other co workers and managers. I wouldn?t buy another car unless it a Toyota.
Andy lebron
Jan 16, 2023
3
Mixed feeling about the final price which was $5000 over the sticker price. We like the car. But think we paid to much. We needed a car and were tired of looking.
FrankButoro
Jan 15, 2023
5
Excelente atenci�n de Adriana me orientaron bien compre mi carro nuevo y me dieron mejor inter�s que en mi banco.
YAMILA ROMEU MARTIN
Jan 15, 2023
4
Everthing fine except is my second time servicing my car and despite me planning everything well ahead of time I have to be on top of the clock.
Walter Carcamo
Jan 15, 2023
3
We were shocked by the final $5000 addition over the sticker price. Our salesman was very helpful and the number of cars on the lot was impressive.
Frank Butorovich
Jan 15, 2023
5
When I called first time I was lucky to be connected with Tina Marie Catrucco. On my visit to the dealership she proved that my first impression was right and she is truly professional and very knowledgeable as sales rep. Tina Marie walked me through all steps, was helpful with explanations and honest. Now will wait when car that fits my requirements will appear in inventory. Thank you for this pleasant experience :)
Alex
Jan 15, 2023
5
I would like to take a min and thankTina Marie and John Colon for there extreme professionalism and for being efficient in getting me a deal that fits my budget Thanks again!!
Ramon Rodriguez
Jan 14, 2023
5
We had a wonderful experience! Roberta in Fort Myers was very caring and sensitive to all our needs. She made us feel like part of your family!
Barb Petrik Kregg
Jan 14, 2023
5
Vincent was amazing in helping my husband get into a vehicle. Also helped up get into a great insurance quote. If you need a good car come to automation toyota make sure to ask for Vincent. Thanks again Vinny
Giselle
Jan 14, 2023
5
The service dept was determined to fix the problem of my blind spot lights not working. After many hours of diagnostic work, I had to bring the car back and the dealer gave me a free rental for the day. They found the problem!!
William E Tracy
Jan 14, 2023
5
Domingo and Austin were very helpful and accommodating with the sale of my vehicle. I would definitely work with them again!!
Roger
Jan 14, 2023
5
Breanna was super helpful in the buying of my Corolla! She was super patient with us and helped set up my app to sinc with the car
Julia Rybin
Jan 14, 2023
2
Horrible service, I waited for an oil change over 4 hours, with an appointment make over a month in advance.
Barbara Resh
Jan 14, 2023
5
Recomiendo 100% autonation Toyota fort myers. Hector ha e que tu experiencia se una única y muy placentera.
Petit Prince RL
Jan 13, 2023
5
Roberta Billings is a game changer. Car buying can be stressful and tedious but Roberta makes it a comfortable and fun experience. A rarity in the business, Roberta really does have your back. She builds a client relationship for life not just the quick sale. And, she’s super cool.
Snowdonia
Jan 13, 2023
5
My husband and I already had a car in mind when we showed up. The sales guys, Mousse, helped us get to the car we wanted to see and test drive it. We were in and out in within a few hours including paperwork and whatnot. I hate going to dealerships in general but it was a good experience.
Edwards
Jan 13, 2023
4
The work performed was very good the previous work from collision shop was not. The alignment was never right I paid to have it done again which also was incorrect it wandered and had resistance. The driver side headlight was damaged when installed had broken seal allowing water intrusion. These were not repaired due to the time laps from installation even though it was noted in previous reviews.
Douglas
Jan 13, 2023
5
Thanks for helping get us home north safely? will see you for next sunny vaycay
Tom Sansom
Jan 13, 2023
5
Great service. Easy buying process. Thank you! Toyota Autonation. Joe and Blair were awesome!
Julie Z.
Jan 13, 2023
5
They had an amazing used car that was exactly what we were looking for and we decided to go for it. We are very happy with our purchase and the sales person was kind enough to listen to what we wanted and not sell us on something different.
Frank Edwards
Jan 13, 2023
5
Good service and fast loved that they found the car I wanted and got me approved
ERRARDO WIZZARD
Jan 13, 2023
5
Roberta Billings is a game changer. Car buying can be stressful and tedious but Roberta makes it a comfortable and fun experience. A rarity in the business, Roberta really does have your back. She builds a client relationship for life not just the quick sale. And, she?s super cool.
Diana
Jan 13, 2023
5
New car buyer never bought one before appreciating all the help
CASSIDY ALT
Jan 13, 2023
5
Salesperson, Logan, was excellent. Would recommend him. Done in one day!
Marianne Newberry
Jan 12, 2023
5
Very helpful. The most attentive salesperson I've ever met. Super nice and very knowledgeable. You can tell he enjoys his job. I'm super happy with my car buying experience from Joey sanjuan.. I would recommend autonation toyota to every one I know and tell them to only buy from Joey. He took me out of a bad car and got me in a new truck and explained every step to me. He kept me informed of what was going on, educated me on the car buying process and made sure I was comfortable the entire time.
Jorge Suarez
Jan 12, 2023
5
Shelly in service is a great asset to your company. Very helpful and informative every time I visit.
Thomas Collins
Jan 12, 2023
4
GREAT JOB CHANGING THE OIL. SERVICE REP WAS GREAT.
Robert Reige
Jan 12, 2023
5
Excellent service. Logan and Daisy were wonderful and so helpful. Jordan was also helpful. Would recommend to anyone to go there to purchase a vehicle
Patricia Cirillo
Jan 11, 2023
5
Great service and attitude from Anthony Jones. Would recommend AutoNation to anyone
AJ Middleton
Jan 11, 2023
5
Courteous, professional, I live 40 miles away and would not hesitate to go there again.
Richard Allen
Jan 11, 2023
2
Waited1 hour and they did not let us know they did not have our keys.
Janet Celek
Jan 11, 2023
5
This was my 3rd time buying from you and the 2nd time buying from wiilam He is a great sales person and the lady up stairs was wonderfull great plase to buy a car no pressure and friedly.I will see you again thnks so much
Francis Naro
Jan 11, 2023
5
Danny Valdez of Autonation Toyota in Fort Myers is fantastic! I knew what car I wanted but had a lot of questions about warranty and delivery (car was in Sarasota). Danny coordinated with all internal parties, phoned me with regular updates, managed logistics, and had me driving the car within 24 hours of my inquiry. If everyone would just stay focused on tasks like Danny then car buying would be wiser. Nice job Danny! Thank you. #autonationtoyotafortmyers #easycoordination
Susan Stolberg-Reed
Jan 10, 2023
5
Had a great experience buying my new car with AutoNation Toyota. Definitely recommend anyone who wants a new Toyota to come here. Big thanks to Geraldina Mendoza and Ryan for helping me out.
Maxwell Perez Colon
Jan 10, 2023
5
They are very polite I think we have to wait to long they need more help but I’m sure that’s every place they do good work
Janet Stevens Fraver
Jan 10, 2023
5
I have been taking my Toyota Sienna Mini Van in for service and repair to the AutoNation store in Fort Myers, Florida for a couple of years now and am always impressed with how genuinely friendly all the people in the service department and sales floors are with customers, not only when they arrive to get work done but also when there are wait times while the work is being completed.Both Dan and Mike in the Service Department are probably the best in the business and they both go out of their way to make sure that the customers are being taken good care of.
RickRuoff
Jan 10, 2023
5
Very helpful
Patcirillo
Jan 10, 2023
5
good service and what they say and how much they quote and how quickly they get it done makes this a good experience and a reliable partner in my car maintenance! Even when I pulled in with no appointment, they just solve the problem with a smile!
Lindsay
Jan 10, 2023
4
It was ok but charged for a part that has to be special ordered that you did not not have in stock and it is a basic tire pressure sensor. I had to call to have it credited back to me.
Don Cox
Jan 10, 2023
5
Shelley Krogman was Great. I like having her as a service advisor. It would be nice having coffee machine working.
James Carver
Jan 10, 2023
1
En cuanto a comprar un carro puede que lo recomiende ahora en cuanto a servicio dudaría la verdad el tiempo de espera para un simple cambio de aceite es de 3 a 5 horas es demasiado pero el personal muy bueno sólo tube un pequeño percance con una y ya más nunca me a tocado esa persona
Danilo Tellez Alarcon
Jan 9, 2023
5
Anthony Jones he is an awesome salesman from Auto Nation Toyota! So if you’re looking for great help go see Anthony! 🎉
Brenda Strickland
Jan 9, 2023
1
I was sold two used cars that, although they say they do this 100+ point inspection, were crap!! The Honda CR-V tires were not aligned and now I have to get 4 new tires because they look good on the outside but because they weren't aligned they are pretty worn down on the inside. Granted I have only brought my car back to the Auto Nation for the recommended maintenance and nothing was previously said about the tires. I've had the car for less than a year. We had to wait several weeks for the second car because they needed to make sure it was in good condition before selling it to us - it was a new arrival and had to be inspected. We've had this car obviously less than a year too. We've had to replace radiator hoses and had other repairs done. I would think that the function of the radiator would be included in that "thorough inspection" but I guess not. I asked for the inspection list and they would not let me see it - Now I know why! They don't do CRAP!! The wheel covers that were on the vehicle were not secured correctly and all of them fell off on our drive home. The windshield was also cracked. Do you think Auto Nation gave a rat's a$$ about either one?? NO they did not!!! I WILL NEVER BUY ANOTHER USED CAR FROM THIS DEALERSHIP NOR WILL I RECOMMEND ANYONE ELSE TO DO SO!!
NOTHAPPY
Jan 9, 2023
5
Anthony jones was amazing! Best experience in buying a car we?ve ever had!
Tammy
Jan 9, 2023
5
Probably the smoothest car buying experiences I’ve had. Joe Collins knew what my goal was. With his Sales manager and finance they got me taken care of. Thanks again to the entire team at auto nation that made this deal to work.
Dimitrios Amasiadis
Jan 8, 2023
1
I was told that I would be refunded, and a check be cut personally to me for the amount owed. Now they are saying that it will be applied to the back end of the loan. The process has taken way to long and im tired of calling and texting this company so they can keep the $1200 owed to me but I will be writing reviews. This was my message to the manager who never emailed or called me back. I recently purchased a 2023 Toyota tundra trd pro from your dealership. Thanks for help below are the document discrepancies in the price. I sold cars for 5 years and I know that when the customer signs the initial agreement to pay that balance, the pricing doesn't change unless the customer decides to add something on the deal in finance. I saw the difference in price on the e-sign documents and I caught the error in price. After talking to Morgan Cfs, he told me that he would send me a check for the difference. After numerous attempts to contact him by phone and text I haven't heard back from him. The day after I signed the deal on Friday 23rd of December he said he would reach out for sure on the 24th, I texted on the 26th, called on the 27th he texted and said he would call me back. I texted Michael your salesman the 29th of December, he spoke to Morgan and said he was going to call me but to no avail. I'm starting to feel like that since I'm all the way in Washington that I'm being misled and being a salesman, business owner, and customer now I know the importance of customer service. I would like for the deal to be adjusted to what we agreed on ((87,406.90. 10k down payment- 77,406.90) I don't need a check issued for the difference if you can handle it with Toyota finance to make the adjustment in the price from 78,660 to 77,406.90 would be much appreciated. Thanks for your time. As you see in the document it says 78,390.48 then it jumped to 78,660 on another document which finance said was the cost of doing business with Toyota finance basically. As far as the other stuff that happened with Fanny sending the wrong p/o to my bank in the beginning for 4k less, having my bank send a check that was the incorrect amount which forced me to use toyota finance at a higher interest rate than my bank because of the transport of the vehicle to Washington, it would've taken my bank a couple days to reissue a check that I didn't have time because I paid 3300 to ship that vehicle and Morgan wouldn't release the vehicle to my transport company so I had to use toyota finance and he promised me that he would make it right and said that he has the power to do that so I signed the documents to push it through toyota so I could have the transport company pick the vehicle up on time.
Quincy W.
Jan 8, 2023
5
La experiencia fue espectacular, rápido y efectivo. Héctor es un excelente vendedor, nuevo, pero hace que tu experiencia se la mejor. Muy contento con mi compra, estaré de vuelta pronto
Omar Quetglas
Jan 6, 2023