Courteous sales people and also not pushy.

Toyota is the best, took my SUV in for service I was out in 2hrs my rep. ORLANDO always take good care of me every time, thank you Auto Nation 🚘

As always, Orlando Q. did an awesome job of taking care of the services needed on my 2018 Camry! He even took care of doing what was needed for the open recall--including making arrangements for a rental car! Thank you!

I know how hard it can be in the automobile service as I once worked in the automobile service at one time. You guys are lucky to have like Shelly Krogmann as a customer service specialist, she went out of her way to help me the day I visited your service center. This kind of service is what keeps me coming back to your AutoNation Fort Myers service center Please thank Shelly again for her help. Don Frye

Excellent service was smooth and easy

My rep, Sylvester, was great to work with. Friendly and efficient service.

We have been going to the fort Myers Toyota for about 13 years and they always provide great service. Wes Cattanach has sold us our last 2 Tacomas and has worked to get us a great deal. Thank you Wes!!

I have a new Toyota but I didn't buy it here. Had a blowout last night & made a service appointment. Tire not in stock & won't get it till Monday afternoon, but this is the reality of the pandemic. They installed the tire, stowed the spare away, all at a good price. They exceeded my expectations.

Probably the best experience buying a car at a dealership, luckily for me the punta gorda dealer was awful which made me try fort myers. Paid almost $4000 less for 2021 rav4 xle premium, than punta gorda was going to sell me for a 2021 prius xle, with way less haggling. The rav4 msrp is $1500 more than the prius. They were not pushy, patient, and Kevin was very responsive to my inquiries via email until I was able to get to fort myers. Thanks Kevin and keith.

Great, speedy 10000 mi service.

Great service and people were of knowledge Highly recommend them

I will recommend Auto nation Toyota Great service my appointment 10 o'clock God finish 1030 Very Frien'ly I would recommend thank you

Gillian provided the best customer service I have experienced in service at a dealership. She was kind, patient, attentive, knowledgeable, considerate and professional. I took my car to get checked for what I thought need urgent care and thankfully did not find anything wrong with it. I don't have a toyota, I just took it there out of convenience for my work schedule. But any service that my car ever needs, I will bring it to Toyota just because of Gillian. Words fall short to the great service she provided. If I had to pay a commission I would gladly give it all to her.

Great customer care from rep Brizeidee Cantu. Prompt and within expectations. I have never had a bad service.

I was very happy with the procedure and there could not be a more attentive salesman than Sol Pena. He's a great guy. The whole process was painless.

TWICE is nice ! This is the second new vehicle I have purchased from Autonation of Fort Myers. Brieanna Rau is the consummate professional as she was not only respectful of my time but my budget as well. Overall, from start to finish the buying experience was easy and I could not expect anything more! I know my 2018 Toyota Camry XSE will find a great home but will enjoy my first 4x4 SUV.

Our sales person (Roberta) was very friendly and knowledgeable. We were able to get an offer that was very fair and the process was easy and timely. I would highly recommend Auto Nation and Roberta to anyone looking to buy a Toyota.

Excellent, no nonsense straightforward deal. Fair price on what I bought, fair price on trade. Most importantly from sales rep Lisa Campion who was exceptional and honest on initial contact, until I drove away in my new car, everything was excellent and professional. This is how a car store should be run. Very well managed and it was evident through the process.

Kevin gave me great service and had my deal done in record time! Highly recommended!

Convenient-polite people-fast service-no pressure-just a good experience from the start to finish.

We bought a 2021 Toyota Camry XLE Hybrid, a difficult car to find at present. AutoNation Toyota Fort Myers did not have our desired car in stock. However, they searched other dealerships, found a car for us in a matter of days, and we were able to buy the car for a reasonable price. Our salesperson, Raymond, was knowledgeable and kept us informed during the entire process. Overall, our experience with this dealership was excellent. If you visit the dealership, ask for “Butters”.

Joey was great to work with. Spent the time to talk to us about the vehicle.

What are car from this dealership and I've always had great service highly recommend

Buying a car was easy. The sales person was very nice and knowledgeable. Gave me a great deal on a 2021 Camry.

Service writer Greg deserves a pay raise.

We were very pleased with our 61,000 maintenance experience.

Got a brand new 2021 RAV4 I love it. Hank was awesome so knowledgeable and helpful. Was the quickest car buying experience I have ever had. Would highly recommend Auto nation to anyone.

Excellent will continue to you them Service rep very professional and helpful!!

Nothing but great experience,everything was like planed,and most important thing was the profssional service

Great customer service from the sales people to the service team, it’s always a great experience. Nice and clean place while you wait. Free coffee, and tea for your enjoyment. I have been going to Autonation Fort Myers for years now and Dan in the Service area is really the man, plus salesperson Wayne, and Wesley, sales manager really awesome too, and Sylvester great job too with my last service on my Toyota Camry!

Service was excellent. I brought my car in, they were professional and efficient. Great job Auto Nation.

Joe was very helpful. Even after the sale was done.

A little long for an initial service.

All staff were polite and helpful. They accommodated me when several people were not wearing masks. We did all our business outside.

Excellent experience. Xynthia Garcia was wonderful. Refreshingly polite and accommodating.

I was treated with courtesy and the wait time was appropriate for the service being done!

Second oil change. Timely, efficient and professional.

service was scheduled and performed on time and we were very pleased

Tina Becker's assitance was great. I appreciate her recommendations. Great job. I will be selecting her as my customer care specialist on my next appointment.

Friendly and honest employees; had my car serviced and they did not push unnecessary repairs on me.

Friendly and honest employees; had my car serviced and they did not push unnecessary repairs on me.

Had a great visit. Car had a couple issues, and they were addressed. Service was efficient, and our RAV-4 is running perfectly again.

On behalf of Allison, the experience of her buying her first car at the age of 18,, and also a new 2021' vehicle was unbelievable . My stepdaughter was expecting to just get a used vehicle and was excited to hear that it would not be a used but a brand new 2021'. She has worked so hard and continues to work very hard in her schooling . With a 5-GPA. , my wife and I are very proud of her. , and is well deserving of a new vehicle.. So with that said i want to give a big thank you to Bernard Edwards , (GO OHIO STATE!),, And Jeremy Smith, for making this run smooth.. There was a few HICK-UPS,, but all in all no complaints. THANK YOU ..again for being able to make this happen for my daughter,. Will keep this dealer ship in mind for my next purchase. I do have one more stepdaughter to go. LOL.

With service like this why go anywhere else.

Was seen in 3 minutes. Problem diagnosed and fixed in 3 hours. Courteous, knowledgeable and efficient staff. Orlando kept me informed of the problem and progress. Very clean waiting area, as well. I am very happy with service and highly recommend.

I noticed my Toyota Rav 4 had a very slight oil leak so I made an appointment at autonation in Ft. Myers. Denise Rodrigues and the team tracked down the problem and had me in and out of there within an hour. I’d like to thank them for the time and their attention to detail

Work was done in a timely manner. Courtesy was shown by all the workers.

Muy lentos para cambio de aceite y filtro 2 horas y medias es demasiado tiempo

Wesley at Totoya was great to work with. He made the process of buying my new Rav4 very easy. Plus Toyota Auto buying process was very easy and I did 99% online without even stepping foot in the dealership.

We got there for our 10:00pm appointment. we were greeted. Waiting in the lobby while our car was serviced everything went smooth.

Fast! (2 hours) Easy! Dare I say Fun? Went to test drive a used 2014 BMW 328i...ended up driving home 2 hours later! Steve and Lisa rock and Brandon and Carlos know their stuff...no pressure! Finally, a car buying experience the way it was meant to be. My girl is over the moon with her new BMW! Thanks TEAM!

Had a great experience with purchasing my new vehicle Thanks a lot to Dale Fortner for being professional in sales business , Highly recommend 5 stars ⭐️

I am always pleased with the service provided by Autonation and specifically my service advisor Tina Becker. She is phenomenal!

Denise our service advisor always makes us feel welcome gives us her undivided attention and is very knowledgeable about the service needs and recommendations. We highly encourage everyone to go to this location and meet with Denise and I'm sure you'll feel as wonderful about your interaction as we do.

Very efficient

Excelente customer service! I definitely will recommended this dealer!

Muy buena atención

Me atendienron muy bien y el servicio fue rapido el local esta cerca y tienen variedad de vehiculos buenos

Great service. Very satisfied with the quick profesional service. Would like to have the car wash reopen

OK I arrived at 6:30 because I knew they open at seven but I was surprised to see service advisor was there I got there at 6 AM he said pleasantly surprised. I had hit a traffic island very hard in my left front tire was at 17 pounds pressure. I also had seen a pool of liquid under the car thinking maybe I had punctured something underneath The advisor told me it was probably just water from the AC which turned out to be correct. Show the mechanic check to see if the wheels were in alignment were out of alignment and they were so I had a one alignment left on my alignment package which I used in the service advisor recommended that I balance the wheels which I did they were on sale for 60 bucks for all four tires. When I got home I googled tire balancing and definitely based on when I read it Google I was advised the right thing to do by balancing them. Service service advisor was very helpful, pleasant and easy to get along with I don’t know what else to say

It is more convenient if you make an Appointment. It takes less time. But if you don't make an appointment you will be there for a while. All depends how busy is the day, specially in high season. Good customer service, accurate, clean, and friendly environment.

Buying a car can be an intimidating and stressful process. Buying a car here was anything but! Roberta listened, worked within my budget and preferences and went above and beyond to make to make my experience a positive one

Have a 2015 Highlander SUV with only 33,000 miles on it. As I needed new tires went to Auto Nation where my service advisor, Shelley Kroegmann was very helpful in my purchase of new Michelin tires. In and out within a few hours. Highly recommend

First class service - Orlando was very good and prompt - in and out in a hurry, Thanks

Very cordial and timely. Worked out a fair deal and bought a vehicle we love. Roberta was very helpful, friendly and informative.

I love Toyota Fort Myers, They treatment like a princes and I have the best service and excellent Car my Camry is a blessing.

Over all I had a good experience with the sales process for my RAV4. I knew what I wanted to pay, what payment terms I wanted and what APR I wanted (and could get). It took almost 2 hours for them to finally agree to my offer and terms. I know it’s part of the “game” but it could have gone faster. The only real problem I had was getting in contact with my sales man so I could get the info I needed to get the car on my insurance before I went to pick it up.

I was very happy with my shopping experience with AutoNation. Salesman was very helpful in assisting me find the right car even when I wasn’t sure exactly what I wanted. No pressure, honest & fair negotiations throughout the process!

We?ve purchased two cars on two different occasions from this dealership and have been treated very well both times. Daniel and Dante were both awesome! They made the experience easy and fun. My wife LOVES her car!

Service at the dealer ship is excellent I give 10

Always have great service with Orlando. He takes to the time and cares. I see him interacting with other customers, he is the best! Appointment was suppose to take 90 minutes and took 4 hours..... not his fault at all.

I brought my car in for brake repair. They did a great job! And quick too. Very efficient, knowledgeable, and friendly staff. I 100% recommend. 5 stars. A few weeks later I came back to have 4 new tires installed. They did a good job, but it took 4 hours!

I took my Toyoto Corello in for 6 month checkup, Service was handled by Denise ?Whitlow, and she was very considerate and kept me updated while it was in process. She went overthing that was checked and reported on condition

I stopped buy to see if I could get an appointment. They said they could do it today and Later that afternoon I was on my way

While traveling, I needed service. I found Auto Nation Toyota to be efficient, clean, friendly and helpful. I would recommend them to others. Thanks to Nick and the service team

Loved Paul Columbus & Daisy's help to get the right car I wanted.

Nice place

Everything was taken care of in less than an hour. They are always very nice and make sure everything that's being taken care of is explained completely.

Everything was fine

We were on vacation At Sanibel island and our new Toyota Tacoma had a malfunction and told us to go to the dealer. I called all lines were busy. So I drove to the dealership. I was able to get in line for service. Sylvester helped ease my mind about having our car looked at and back to us the same day if the work was not significant. Unfortunately they do not have loaner vehicles so we had to rent a car for $35 to get around for the day. But other then that service was great. Workers were very helpful and present.

They forgot to fix under the front those curb stops

Amazing staff and selection. We worked with Lisa and the management team. Everyone was polite, patient, and friendly. I would highly recommend these guys to anyone. We left with an excellent Rav4 for a great price. Thanks again to all their staff!

This was my first time buying a car from a dealership and I had terrific help from Lisa! She showed me a handful of cars that she knew would fit exactly what I was looking for. I had some troubles with budgeting, and over 1000s questions. Thinking I was going to have to return the car I got help from Bill, Lisa and Brendan. They all went above and beyond to make sure I could keep the car and be able to maintain the payments. Thank you all so much for the help and patience with me today.

Roberta, Millan and Christian were so wonderful, with no pressure. They were friendly and easy to talk to. And a special shout out to Tina who referred us to Roberta-she rocks!

Good service. Print attention. I found what I wanted it?s expert attention.

Had a appointment for a Lube Oil Filter. Orlando took me in a timely fashion. No worries. He's the man.

I just upgraded my 2016 Camry to a new 2021 Camry...These people make it happen. You cannot get a better deal with Toyota in SWFL than in Auto Nation!!! If you want to upgrade your old Toyota you have to come here...they will do the impossible to get your car upgraded!!! Ask for Miguelina she will hook you up!!!!

In fort Myers I have a good time with the staff at auto nation when I come service my 2020 rav4 this is the best place to refer some friends

tina has alw ays given great and expert service and I would recomend her to anyone who needs expert advice

Went in for service was given above normal attention and treated like friend.

Can't. Say enought about their service above normal. Thanks!

Lisa was super sweet and got me an excellent deal on my vehicle. I would definitely refer her / auto nation to everyone . You won't be disappointed !!!! Mary bunn

30,000 maintenance visit totally excellent! Your Customer person Sylvester Jennings also excellent. On a '17 Prius we bought there.

Easy to schedule, friendly service. Work was done professionally and in the time promised. Pam is the best consultant. We always ask for her.

If you want a new vehicle and great service....Look no further than Hank Simmons. He has been at Autonation a long time and he will handle your automobile needs or find what you are looking for. He even helped me when I was not his client. I just purchased another 4runner in 2021 at Autonation and he went out of his way to take care of everything I asked and more. I've dealt with him for about three years and go to him for any need. I've also feel I've gained a friend. He isn't pushy and listens to your needs, then does everything to fulfill your needs. Every salesperson should be Hank. Number 1 in my book! Thanks Hank!

If you are looking for a new car, look for Hank Simmons when you go into new cars. He is the best! He is no pressure and ways your options. He’s fair and never made me feel is was about him, but you. He goes out of his way to make your experience enjoyable. I have dealt with home even if it was another salesman’s sale and he was gone. He jumps right in and helps regardless if he sold you the car or not. I made a friend and will definitely buy from Hank again. Thanks Hank!!

I hate the navigation package that came with my 2018 Camry. I quit using it, and just used my phone. I was thrilled when I received the notice for the Apple CarPlay upgrade! Unfortunately, I couldn?t figure it out, but my son stopped by within a few days and told me what I needed. It would have been better if the service team had filled me I , or left a flyer. But the maintenance and upgrade were performed timely and no issues.

Very helpful and quick service.

When I checked in, Pamela took care of everything. There was a glitz but she resolved it and I had a speedy repair!

We had an absolutely AWESOME experience at AutoNation in Ft. Myers. Staff was helpful, communicated well, and delivered exactly what was promised for the price negotiated before hand. My sales rep Raymond was very transparent and got the deal done in only a few hours. Eric, the financing manager, was also a joy to work with - informative, no upselling, and just an all around great time. Will certainly be returning for our next vehicle.

Super indico Neillyn para te atender na compra do seu Toyota...

Lisa did an amazing job. Easiest car buying experience I've ever had.

Got a car here loved the dealership and the friendly staff that run it. Definitely would recommend buying a car! Go see Raymond answered all my questions helped me but was not aggressive in pushing me which is a definitely A+ in my book Love my new 2021 red Toyota Corolla

Tina was wonderful?- she gathered my info quickly and made sure my car was serviced promptly?- I will request her next time I bring my car in for maintenance in 6 months!

Waiting in line was too long to check in and I had an appointment. After I checked in service was done quickly, only had to wait for an hour. Happy with Pam as my service agent. Wish they had a car wash. Wish they could do little tasks like buffing out a scratch. They wouldn?t do it. Didn?t require the body shop.

Hank was our sales person and he treated us with respect. He was well informed about his product. He got us a fair price and a fair deal on our trade in. Overall buying experience was pleasant. I can't say that about most other buying experience's I've had in the past at other dealers. I would recommend this dealership to family and friends.

Excellent Customer service all the way around, once diagnosed, Dan Davis put the team into action and took care of this old Veteran, Actually, this is the first time things went so smoothly that I was worried about the rapid resolution, Not an iota of disappointment on my side what so ever! Fantastic Service with an expert.

Great dealership. My sales associate is Joseph Collins. Needed a service call to replace an outside mirror that got broken . Daniel Dixon in service got the new mirror ordered and delivered to the dealership the next day. The new mirror was installed while we waited and we it was completed in less than an hour. Great job Dan and AutoNation!

Mark was great. Got me in and out quickly. Told me what my next 30,000 mile service would be for my 2018 Highlander. Waiting area was clean and welcoming. Social distancing was easy. Overall great experience. Monte Johnson

From the beginning to the end every thing was perfect. They offer me things don't push and we close the deal. Thanks.

Go see TINA in service! Extremely knowledgeable and professional.

Wonderful experience helping me choose what the best SUV would be for me. Steve is very knowledgeable and will help you get a great car. Highly recommend

Fantastic Toyota Dealership great people! Had my Oil change and tires rotated there from out of town and they got me right in and out in a hurry!

Easy in and out service. Love my service advisor Dan.

Tina Becker has been my service provider for several years and she consistently provides me with excellent service, knowledgeable solutions, and very personal and accommodating experiences. Very Helpful.

I live in Ft Lauderdale but I come to Ft Myers to have my 2020 Camry serviced at Autonation Toyota. To be fair, I have family in town so the first time it was a “two birds with one stone” situation, but it’s been so quick and easy each visit, it’s become my go to for regular scheduled service. If you actually LIVE in Ft Myers there is no other place to service a Toyota. Tina and every other service advisor I’ve dealt with have made each experience quick and easy. You have a gem in town, take advantage of the detail to customer service.

Neremie was great advisor I will come back to see him again. Keep up the good work

Everyone is friendly and helpful. Tina is our go to person, and she is awesome. She works hard to help you. We had our car serviced and ready to go. Always a pleasant visit at Toyota. ☺

Everyone was very friendly and made the whole truck buying process as smooth as possible. Very clean, friendly, and I would definitely recommend!

AutoNation Toyota is simply AMAZING! Lisa and Julian were incredible and I will send everyone I know that is looking for a new car to see them. Lisa was prompt and courteous in all of my needs, and Julian got me a really great deal, even though my credit is less than stellar! Highly recommended! They earned my business for life!!!

Purchase of new vehicle was fast and easy!

AutoNation Toyota is simply AMAZING! Lisa and Julian were incredible and I will send everyone I know that is looking for a new car to see them. Lisa was prompt and courteous in all of my needs, and Julian got me a really great deal, even though my credit is less than stellar! Highly recommended! They earned my business for life!!!

Professional and genuine - sales and financial staff.

Fantastic, see Evelyn! She’ll take great care of you as she did for us!!!

Great service and work in the truck service dept. Free rental loaner. Everything done quickly and correctly.

Couldn’t be happier with my new vehicle. Excellent customer service Kim did an outstanding job, very knowledgeable and professional. As a whole the best car buying experience.

The service department is outstanding. I've been bringing my 2008 Tundra to this service department since I bought it. It runs and handles like new. I'm looking forward to another 120,000 miles of care free driving due to the outstanding service my truck receives. Gregory Fleming has been my service advisor for years. he's the best and I value his recommendations.

Service professionals are helpful and explain any maintenance needed.

My sales experience was good but whoever prepped my brand new Rav 4 must have smoked a pack of cigarettes in it.

This is our 4th or 5th car purchased at this dealership and with this salesperson. He keeps us appraised of all new offers and models and most of all safety features which are most important to us. We have all our maintenance and repairs done here as well and it is easy and fair. Dale is great and really listens to our needs as do the service people.

Tina went out of her way to exceed my expectations. Thank you for your exceptional customer service and going out of your way to assist when I originally pulled into the wrong service area.

Really excellent service here. Salesperson, Roberta Billings is super good at helping me choose perfect model and color for me! Will definitely return here.

After having my car totaled in a car accident, I went to Toyota Autonation to purchase a replacement vehicle. Joey SanJuan provided excellent service and care giving me the best car buying experience I've ever had. Joey listened to what I wanted, simplified the process to my understanding and made sure I was fully satisfied with my purchase. He has a magnifying personality and provided some good laughs during my visit. I would most definitely recommend him to my friends/family and will be going back to see him personally for a newer vehicle in the future. Thank you so much Joey!!

The best car prices in South Florida and a seller, and not 4 or 5 like other car dealerships, sells you the car you want to buy. Very professional and the buyer does not have that feeling of being in a funeral home buying a casket for a dead relative, and I mean the AutoNation Toyota agency of Fort Myers. I guess the others use the same Code of Ethics to sell cars. Five stars to AutoNation Toyota in Fort Myers for selling cars. I just hope that when my "Toyota 4Runner Limited" needs service I will get the same courtesy and treatment as when I bought it.

Sylvester was excellent and a pleasure to deal with and my car was done quickly.

Excellent service, response times, and super friendly. NEVER a bad experience here!

Quick appointment and was able to change it by a few hours when I had something come up. Good service. Friendly advisors.

I especially like Nick my service rep he is great.

This is my 3rd Toyota that i've bought at Auto Nation Toyota and my husband and I are very pleased. Roberta Billings was our sales consultant and she was outstanding. We bought my car on a Saturday and after we finished financing, Roberta called our insurance company and was on hold for about 30 minutes, and was determined to take care of us before we left. I will always ask for Roberta for any car I may purchase in the future.

I love my Dodge Challenger! Thank you to Lisa, Julian an Fanny for the help and professional service. Thanks to you all, rockstars you are!

service was both timely and thorough. The Customer Care Specialist, Evelyn Garcia, was extremely helpful and polite and explained each and every one of the inspection items and their criticality. I have been very happy with the service at AutoNation.

Fast , Great service Love it

Amazing experience...very knowledgeable staff. People that really care.

Took vehicle in for a major service bulletin (all day fix) while waiting in the waiting room. Very clean, plenty of space, attentive staff. Good experience. Fix seems OK.

Excellent Car Buying Experience! Our sales specialist was Dale Fortner, . He has been with them 28 years. We purchased a new 2017 Camry. I highly recommend Dale and the entire team at AutoNation Toyota in Fort Myers. We love our new Camry.

Great experience. Good price and good people.

Great customer service. Kevin was very professional. Will recommend this dealer.

Greg Fleming was very helpful to me. I am a loyal customer of your sales & service depts since 1976. Im always satisfied with your service until last week when I had my Toyota Sequoia serviced. I’m going to travel out of town & I told the advisor to check for travel & top off any fluid levels that are low. Greg ordered as I told him but the service guy didn’t top off all the low fluids. It’s good I opened the hood & Checked & I found the coolant level was less than half & the steering fluid is closed to minimum & was not topped off. I was really mad. I went ahead & filled the coolant but the steering fluid is still on minimum. How can I travel out of town with peace of mind thinking that maybe any moment I might have a problem. The service people should really do as they’re told & don’t say they did the job when they didn’t. Thank you, Phebe I do recommend nations Toyota to my friends because they all a good job except this time

Easy to get an appointment when you need it and they check everything. They determined I needed a new battery and I had no idea that I did. Very good service

I love the service team.. they always remember me.. I feel like I have a friend looking out for me... Greg is the best... Shelly and Orlando have my respect too... honest and high quality work.. thanks

Excellent Customer service and exceptional quality performance!

Very friendly staff and showed excellent service. Just came in for regular checkup.

Excellent competent service. Great Covd 19 protocols

Excellent service! Thank you for helping me to choose what it is convenient for me ! Appreciate it!!

Awesome place to do business with!!

Scott Hickman did a great job of finding the right truck for the right price point!!

Very good service, I had another appointment to get to didn't realize it was a 22 point check for 20,000 miles. I was there a total of 40 minutes thanks to my service manager. Highly recommend AutoNation Toyota

Staff are always polite, professional and timely. Service waiting area is clean and tidy, comfortable place to wait. Thank you AutoNation

My visits to AutoNation Toyota are always great. After Hurricane Irma in 2017 they totally repainted my car that was damaged. They did a great job. I have a 2012 Lexus that looks like a brand new car.

Excelente atención de todos especial Mark trillas y el chófer francisco ....por segunda vez el servicio y la atención fue perfecta

Good service,but when I come back at my house I found a damage at my car.....

Quick service trip thanks to Denise. I only schedule with her because she understands my desire to be in and out of service as quickly as possible.

I want to thank Brittney from AutoNation of Fort Myers. during a scheduled maintenance appointment, service department staff found a nail embedded in my left rear tire, I have coverage. after a week I was notified that my replacement tire had arrived, I scheduled an appointment. I arrived on Saturday July 11, 2020, at 8:00a.m. I was notified by Ms. Brittney at 10:00a.m. that the tire in question as not the correct size. She apologized for the inconvenience, She then assured me that she would personally order the correct size tire and she would call me to schedule an appointment. Well she did and when I arrived again on Saturday July 17, 2020, at 8:00a.m. she made sure that my tire was replaced, in all I was in and out of Toyota service department in 45 minutes. so, THANK YOU BRITTNEY,

Great service, great customer attention!

My associate was very informed as to my list of questions, But if he reads this please accept my apology for getting a little angry about my tire pressure because he was right my gauge was faulty & the tire pressure was correct---thank you

very personable and easy to work with

Service on my 2017 Rav 4 was done in a timely manner. Staff was very pleasant

It was a wonderful experience, felt like part of the family.

I researched before I bought my (then) new Tacoma and I compared pricing from Tampa to West Palm Beach. Fort Myers beat everyone & made the transaction process almost effortless. I have been getting my vehicles serviced there for years now and have only once had an issue. My issue was the time it took to do my service, it was way longer than what it should have been. However there was a good reason for it as hurricane Irma was looming in the not to far distance. Most of their technicians had left early to vacate the area or taken off to prepare for the hurricane, being a first responder I had to stay and took for granted that others were leaving the area. I was emailed a questionnaire a week or so later which I filled out. Fort Myers Toyota contacted me within two hours of receiving my questionnaire wanting to make things right. They explained the situation and gave my vehicle a free detailing inside and out for my inconvenience. I was thankful for that as my Tacoma sat out in the hurricane and needed a good detailing. Based on their great pricing and good will I will continue to make all future new vehicle purchases from this dealership. I have had several services since then without any time constraint issues and they have always treated me good. I would highly recommend this dealership to anyone looking to pick up a new Toyota.

brought my new 2020 Camry in because it was having issues the staff there took care of the issue right away ! they were professional and standards of customer service were excellent.

Roberta BIlling and the finance manager really went above and beyond in meeting my financial goals and got me into my first Hybrid car!!!! So thrilled to work with Toyota AutoNation in Fort Myers, FL

Excellent service! I went in without an appointment, having popped a tire. Hubby put on the spare, and with groceries in my car, we headed to the dealer. Nick got us in and out with a new tire in record time. Thanks again Nick!!

QUALITY, EXCEPTIONAL SERVICE. HONESTY AND INTEGRITY; I can speak from 25+ years of dealership experience with a multitude of staff & owners.

Great salesman, Mathew.

I brought my 2017 Tundra to the Auto Nation Toyota Fort Myers service center for a starting issue. I explained what was occurring to the service writer Shelley K. She listened to my explanation and said she had an idea of what the problem might be but couldn’t say for sure until a technician diagnosed it. The issue she believed was occurring involved the Flex Fuel system and a computer process. Shelley checked and found that if the issue was related to the fuel system, it would still be covered under warranty. Since the issue was going to take an undetermined amount of time, she arranged for me to have a rental vehicle at no cost. The repair was completed and I had my truck back the next day. My truck is running great again. I would like to thank everyone who was involved with the repair but especially Shelley who took the time to listen even though she was obviously very busy that day. I really want to thank her for making the arrangement for a loaner car so I didn’t have to wait all day only to find out the repair would require my truck to stay overnight. Thank you again Shelley K and the Auto Nation Toyota service department.

Very good impressive facility. Appears well be run. Not high pressure. Big selection of cars.

Javier had a lot of patience with me, He is a very valuable person to have in your company, He is also very knowledgeable.

At the outset, I must say this is review is long in coming. We bought our 2018 Highlander in December of 2017. There was an issue that we found with the car after we had picked it up. I contacted our salesman, Joe and it was sent to the service dept to resolve "after" the sale. A little concerned that it was to happen after the sale, my uneasiness was swiftly put at bay when we met Dan Dixon. He had the entire back console panel replaced due to a small scratch. He knew our satisfaction was all that mattered and he simply "made it happen"! Since then, we've had him handle servicing of this car and our 2007 Camry that we also purchased from Auto Nation Toyota. Dan is an absolute professional, an expert and a MASTER OF CUSTOMER SERVICE. We have a relationship now with Dan and he knows our standards. Well, he exceeds our standards. Keep up the phenomenal work Dan!! We'd be lost without you. Sincerely, Jeff & Lisa

Good people very profesional

Employees were very professional. Wait time was excessive, apparently caused by over-booking,

Good people very profesional

Next day, my husband noticed oil on garage floor and when I got home from work that next day, he checked my oil plug and it was not installed correctly. Leaking oil - my husband correctly put on my oil plug.

excellent service, above and beyond my expectations

I had my car in for the 20,000 mile inspection and oil change. I’m visiting from Illinois but that didn’t make any difference. They treated me very well.

Service takes entirely too long.

Everyone that helped Me was Fantastic and did a wonderful job getting me into my new 2021 corolla! Thank you so much guys!

Scheduling was easy! Our rep Shelley is awesome!! She is friendly and efficient and we enjoy dealing only with her!!

Very clean, felt safe during these trying times. Appointment on time service. Was able to get my morning walk in while waiting and not bombarded by salesman! Great experience for me...

Staff is very professional and kind and waiting room is always clean.

I have always used Ft Myers Automation Toyota...they are fabulous and my service advisor Pamela Carter is always the best! She always greets me with a smile and answers all my questions and gets me what I need! I wont go anywhere else!

Always fast efficient and friendly,my usual tech was out but I had a great gal and she even told me about an online coupon and I saved $25.

My car buy with them

From the original contact with Charelle Jackson in December, she was very timely and detailed with her responses while being most professional . It was a very positive experience

DID A GREAT JOB, FAST AND CLEAN.

The waiting area was nice and clean. The service was friendly and professional.

Plastic seat protection was not removed from the vehicle and the paper floor mat protection was also left in the vehicle for me to dispose of. Was not pleased with this at all.

Phenominal service overall 10/10 would recommend fast and easy buying process in and out

Routine servicing done in a timely, and reasonably priced manner.

Excellent service very professional thoroughly checked and provided everything needed to keep my van in perfect running order I’m totally satisfied 😌

Our sales associate, Josh N, was professional and polite. He worked with us to make the sale, but did not pressure us to buy. We went there knowing what we wanted and how much we should pay, so being prepared is a must. We leased our Highlander Limited. The first offer was a lease payment considerably higher than the deal we worked out. Josh made multiple trips to his manager, but returned quickly with a response. I gave 5 stars because I know this is a reflection on his performance and I would highly recommend him based on his customer service and knowledge of the vehicles. The finance part is another story. It is my understanding they were short staffed in the finance department that evening so waiting was not a problem. We waited around 2 hours to meet with Richard in finance. The dealership had closed for the day. (Josh waited with us which we appreciated). I should also mention that Josh wore his mask the entire time he worked with us. In fact, everyone wore a mask, except for Richard. We had to sit in his little office for about 30 minutes. We wore our masks the entire time. Not Richard. No mask and no offer to put a mask on. We know it was late, but it was not our fault that we were there well past business hours. Richard was just pushed papers in front of me and told me to sign. He seemed annoyed that I wanted to take time to read what I was signing and came across as condescending when I refused a service agreement he tried to slip into the deal. We can deal with the condescension but him not wearing a mask, during this time of Covid, was disrespectful to us and did not set a good example for the business.

I have been taking my 2009 RAV4 to Autonation for 7 years. I now have over 200000 miles on my beloved car and, thanks in large part to the diligent professional service I have received at Autonation, I anticipate (hope for) at least 100000 more!

I had a great experience. The sales associate that i had was amazing. From start to end he was there helping us out and showing us info about our car. I mean the gentlemen did a great job. Very honest individual. For anyone that shopping for a car i will recommend Mr. Joey San Juan to show you around. You wont regret it.

They see a female and it take a vanish

I was very satisfied with Shirley with her professional attention to my needs. My 2004 Toyota Tundra, the mechanical problems have been fixed. I was very satisfied with Enterprise Car Rental. To my satisfaction I will give this Toyota car dealership a 5 Stars ⭐️. I will recommend my friends to go to AutoNation Toyota at Fort Myers.

Nice people and great service

My 2004 Sequoia came out from being detailed looking amazing! It was awesome inside and out! Shelly is a fantastic service tech . She always communicates and goes the “extra mile”. Great service! Thanks, Shelly

Muy profesionales.!!

Bernard Edwards really helped me and my mom out! His dedication and ability to put us at ease makes me want to send my whole family to your establishment. Great job Bernard.

The person who took my paper work was terrific she was very helpful

Joe was an awesome sales associate who went above and beyond to help us find 2 cars in our price range and model preferred. Would highly recommend Joe. He was very friendly, hardworking, and honest!!! Thank you Joe!! We love our vehicles! Reid and Ashley

Gracias 🙏🏻🙏🏻 Kevin Ledesma por buen trabajo 👏🏻 estamos bien contestó por nuestra Tacoma 2021 . Vuelvo adesirlo gracias 🙏🏻 por alludarno y tratarnos como familia te desamos mucho éxito y que Dios te bendiga ati y atu familia y trabajo 🙏🏻🙏🏻

I had a recall on my car and was told it was gonna be about 3-4 hours. I got thru in about 2 which I was very happy about. The guy was very nice who worked on my car.

I was treated very well by Autonation Toyota. I made contact with Paul Columbus who spoke with me. I presented him with a proposal and management accepted it. I selected my vehicle. Because of Covid, getting my vehicle to Ft.Myers took some time. When it finally came in, it was ready for me. Paul had seen to all the preparations. I was very well pleased.

Shelly Krogman ,the tech, did her usual great job! Took care of our problem like the professional she is.

it is a great place to buy a car, customer service are awesome .

AutoNation of Ft Myers service is top notch - Orlando Quinones cares about and treats his clients the way a customer wants to be treated.

Very good experience with all staff but would like to give a special thanks to Fanny & Brizy who were above & beyond helpful.

Goodwork . always trust their advice.

Great customer service every time

Very helpful, recommended by insurance, obtained a rental for me too.

Lisa was great! They offered me a great deal on a vehicle and got me a low rate on financing. I was very satisfied with my experience and purchase of a used vehicle. I would definitely buy from them again.

I was called by the service department for my annual service, so i asked for an early appointment to avoid long waiting time. I was shocked that after setting a 9:00 appt., I waited two hours for my cars routine maintenance, especially having to wait in a VERY crowded waiting room! I was told that many people end up waiting outside, but it was rainy and cold at that time. I was promised one hour completion time, but that was NOT met!

Dale was an excellent salesman. No pressure, no haggling. Quite knowledgeable about the car. Treated us like a friend.

The only objection is the length of time close to 2 hours

My advisor Taylor, is very professional and advised the best for my vehicle 👏

great experience. Had vehicle serviced and the work was completed in less time than they estimated.

Dave was an excellent salesman would recommend him 100% he made sure i was well taken care of with my new 2021 tacoma SR5

This tayota dealership was great but even better was Kevin Laframboise. Check him out if you go there. He listens to you, gives you great service and what you are looking for. He went above and beyond for us and my wife sister. The overall place was great. The employees are nice and friendly. Positive energy and all smiles in the building.

Rob P was an angel sent from heaven. He approached me with character and class, only desiring to meet my needs and request with no pressure or hassle. He listened earnestly to my wants and followed through with what best suited my personal goals. He made my process feel like I was home with people who Genuinely cared about my interest. The managers and finance team were Superb. AutoNation Toyota is top Notch. Forever grateful for my new Camry I named her God's Will.

I had a great car buying experience with my salesperson Nick. He made the whole experience painless, even with my toddler wanting to see every car there. The staff was friendly and accommodating, and we were in and out in no time.

Buena atencion y servicio de la persona que me atendio muy professional gracias

As a new Seasonal Resident, I was looking for an older model vehicle to meet my short errand needs. Had been to four dealerships prior to AutoNation. Was met at the door by Bernard and he was attentive and we immediately started the process. Within two hours I had a car that fit my needs. He did not try to “oversell” and there was not the sales pressure that I have experienced over my 40 years of car buying. Was a very positive experience and would recommend AutoNation! Bernard is the best!!!

I called Fort Myers Autonation's customer service on 01/11/2021, and was connected to Service Advisor: 5736 Ms. Jackie Killough, and she was so pleasant, effervescent, and helpful that it made my car service experience "almost" enjoyable. It seems that a rodent had entered my engine compartment and dined on my vehicle's wiring. Although I have an Extended Warranty program on my 2013 Camry and thought the cost of repair would be covered it was not. One would feel that Rat dining should NOT be a covered expense unless you are the one having to pay for dinner. So as usual into my wallet I went, but happily, to my amazement the cost of dinner for Rats is not that expensive and I left customer service feeling I got away with a cheap meal. Today, that's hard to find. Both the Rat and I thank you Toyota, and if this review goes to Ms. Killough, tell her that I am the person who said the Rat ? must have been my next-door neighbor.

in and out for 6 mo. service. My service manager was off , so Nick took care of my service.

Very professional and polite Car was properly prepares for delivery

I could not be happier with a car dealer than I am with autonation fort myers. I have experienced great service and courteous waiting room staff. My husband is disabled. He must accompany me for service. In the past the environment was comfortable and the staff very accommodating. Now he has gotten worse. God bless LIZ customer service manager. She arranged for pick up and delivery of my blue Smurf corolla and even came HERSELF to my home to rectify a misunderstood item. I LOVE AUTONATION FORT MYERS. thank you all.

Excellent service

ME ENCANTÓ LLEVAR MI GUAGUITA A TOYOTA EL PERSONAL MUY AMABLES Y ME ATENDIERON MUY BIEN Y RÁPIDO Y ME DEJARON MI GUAGUITA BIEN QUEDE BIEN SASTIFECHA CON EL TRABAJO QUE ME HICIERON GRACIAS 😃😃😃

Excelent service... 100% recommended

Great service. Thank you Shelly. Great service advisor.

Tina from Toyota has been my service contact for years. She has always made sure my cars (toyotas or hondas) have had the best service and she has looked out for opportunities for savings as well. Always grateful!

Took a little more time than planned to have car worked on.

Extremely informative service personnel and always great service in servicing my 2015 Prius.

Great Deals. Just have to have patience. I just bought my 3rd car from them. 1new and 2 used something works

☺

They are courteous and efficient.

We traveled to buy a car here. Easy access from highway. I had a positive easy experience with the used car department. Very nice employees. I did end up purchasing from this location.

Great customer service. The car looks and drives like new.

My experience was awesome!! I went from a 2017 Corolla to a 2021 corolla and I feel blessed!!!! I want to thank Miguelina Stebbins AND christopher(financial advisor) who was INCREDIBLE AND VERY HELPFUL!!!! you are a life saver and I truly appreciate you all for your patience with me!!!!!!!

Nice place but I don't see any trucks trucks are across the street not sure why

Great customer service provided by the my service advisor.

I brought my RAV4 in for its 65K checkup. The service department personnel at Auto Nation are always friendly, courteous and efficient. It is always a great experience.

Del Roy was my service representative. He met me at my car and made certain he understood exactly what my concerns were. Upon completion of service he addressed each concern and ensured I was comfortable with the work they did.

2019 Tundra is veering to the right, I bring it in for routine maintenance and to have them see what the issue is that causes it to veer right. $140 for an alignment, no change. Day 2, technicians do alignment twice more (3 times so far), truck veers to the right, steering stiff, and tiny bumps will cause the truck to rapidly veer in either direction. Not happy! No fix yet, having to go for a 3rd day of service (hours of wait time) and they don’t even offer courtesy vehicles. Not happy!

Great experience at AutoNation Toyota!!! Went in and was able to leave with a brand new SUV at a great price and APR rate!! Thank you to sales and finance team for this great opportunity!! I am in love with my new SUV!!

We recently moved to Ft. Myers so this was our first encounter with AutoNation. The service team was great. The work was done in good time and we were very pleased. We’ll be back.

Not quite up to Lexus service, particularly the waiting area, but the Toyota personnel work hard for customer.

Mark Trillas was my advisor, he is without any doubt the best, he is very professional and willing to help.

Very rude finance officer. We left the dealership and did not intend to purchase as another dealer offered us the same deal. Salesperson Kevin was very good. He was the reason we returned and bought the car.

Quick and easy best service

I hate sitting in a dealership allllllll day. I spoke to the sales manager at Toyota AutoNation in Ft Myers, we made a deal over the phone and all I had to do was go pick up my new car... I definitely recommend contacting them.

Shelly Krogmann is extremely knowledgeable about mechanical issues and is an asset to this store

Service fast and great. Appointments kept

El servicio al cliente por parte de Orlando es más que especial y profesional. Un hombre íntegro que te ayuda y entiende tus necesidades. Muy contento ahora pues me pusieron el café otra vez. Aleluya!

Excellent customer service, that's why I recommend it

What a wonderful experience. Jessie, Scott, and Christian were so professional and informative. We bought 4 cars at the same time and it couldn?t have gone smoother. We will be dealing with them in the future for sure.

I was ready for the old song and dance as to why AutoNation couldn't pay the amount that they estimated with the online questionnaire, but it never happened. They honored their online estimate and that is all anyone can ever ask. The amount that I received wasn't toward another purchase - just a straight sale of my car for cash. Thank you!

I want to make a special thank you to Dan. He made my problems go away with speed and courtesy. It was most appreciative. THANK YOU DAN.

everyone professional and polite

I went for my 10,000 mile check up. I was in an out quickly. Great experience. Jackie was great.

Beware of add ons (i.e., service plans, extended warranties, etc) during financing portion of the sale for $800-$1,000 that they claim to be "complimentary," but yet are added to the price of the car and financing. BIG SCAM!!!! They'll sneak them in.

I was pleased that the manager honor the delivery of the vehicle Hope the employees will value his pattern of business and enhance them with time and experience. Thanks to all, be safe.

Sales team member and finance were very helpful and understanding.

Roberta Billing was phenomenal! She was able to get me the car I wanted within my budget with even more accessories than I imagined. Her knowledge of the car was extraordinary as she taught me about the features. This is the 3rd car I have bought from Roberta, and I will continue for hopefully many more years!

Friendly Service team that really cares about how you are treated. They also take great care of your car!

Overall I think they do a good job. I think that when something needs replacement you should show the customer so he knows exactly what is being replaced. Some of the little things like replacing the stickers for your oil change don’t get removed.

Keep up the great service.

Had great overall experience with Tommy and Jake at the dealership. Will recommend and refer future customers to them.

The Service Advisor that I dealt with in getting my 2018 Prius back to a reliable vehicle that I have come to expect was outstanding. I was limited to strictly telephone conversations. She kept me updated on the repair status and was really on top of the issues. Great job!

The sales process is professional and honest. The service experience was on time ( made appointment early ). The customer care specialist was extremely knowledgeable about the vehicle and went out of her way to explain all details thoroughly. She delivered the vehicle on time. My thanks to Tina Becker a asset to your team.

I had my car serviced and as usual, they did an excellent job! Denise is my service writer and she is an excellent person ! Very thorough and answers all my questions. I couldn’t Be more pleased.

I had a wonderful experience with AutoNation Service Dept with the replacement of my 90k service timing belt. Excellent communication with Service advisor Delroy, Service technician Steve and Service Manager Tom. The service was above and beyond my expectations. I am more than pleased. I will continue to have my vehicle serviced at AutoNation and wouldn’t hesitate to purchase a new or used vehicle at this dealership. AutoNation has earned my trust and future business.

Our service person went out of his way to do all he could to keep things going and get us out of there in a reasonable time frame

The salesman Reinaldo Bento , he was excellent with us, he helped us a lot and knew how to guide us.

Shelly was excellent. Thought had a fix turned out we didn't . Took the vehicle gave me a loaner kept my vehicle until fixed Outstanding all around communication even got to meet Melisa. exceptional lady.

Chris, our Sales person, was fantastic. He took his time.

The sale of the truck went very well, our sales rep Sol was great with handling the negotiating and getting us to and through the financing. We got the truck after it was dark out and were surprised to find a few minor scratches but the dent in the cab was not minor. I called and informed Sol of the issue and he had use bring it right in. The scratches were buffed out but the dent couldn’t be taken out easily so they recommended the body shop which I’ve gotten nothing but excuses on why we haven’t been contacted to get it repaired! The best one was the person that schedules it was on vacation and the paperwork just sat there for about two weeks. I’m very dissatisfied with the post buying service I’ve received.

The cars but not times of Waiting.

The service was great! He really went above and beyond.

Love the service always a great experience would highly recommend

Dan the service man is always pleasant, efficient and focused on me and the car.

I enjoy their careful attention to detail.

The service was great along with my technician, Dan

Bought my car here and the service guy who was working with was excellent.

Great people, a very nice experience.

Courteous staff. Service performed in timely fashion and car available when promised.

Long wait, but there were a lot of people to take care of..

Relatively easy. Sales were not pushy. Had a great selection of what I was looking for.

Was friendly and helpful service especially after we bought the car and found a nest of ants in the back seat and they honored our request for a different car as well as floor mats for our trouble of having to be there for 4 hours and having to redo all the paperwork

I was so stressed going into this process. I brought my dad prepared to be hounded and tricked. However, AutoNation made the whole process enjoyable. They bought my Audi site unseen and made that process enjoyable too. My dad who’s bought so many new cars was so impressed that he is planning on buying his next cars with them.

Service was fast, and well done. I had to get new keys for my car. They had to reprogram the new key to my car. They did a great job, but, $500.00 to do it was very pricey. I found out other places do it for around $200.00.

Excellent - Always a pleasure. Shelley has the best customer service skills.

I got a few Toyota trucks , my experience with customer service is always excellent Evelin is my service adviser she?s one the best ones in customer service all the times she is always friendly and kind

Efficient and hassle free service. I was quite impressed with Sol and Jeremys service and would highly recommend your Dealership.

Very pleasant, speedy, and answered all my questions.

Experience was perfect. Kevin Ledesma made it so. I really appreciated this as I had an extremely difficult time in the past. Thanks so much Kevin. Love my Corolla!

Having purchased a number of cars has given me time to experience every phase of the dealership. Weather it is Roberta in sales, Tina in customer service or Dean in the shop, I continue to have a dependable relationship with Fort Myers Toyota. The customer service staff is outstanding and my experience with Tina has been stellar. Always accurate with the evaluation of any problems that exist and how best to approach them. “My mechanic”, Dean does the job and it stays fixed.

Can't tell the quality of repairs, just drove to car home...

I was treated with courtesy. They repaired a recall issue and other routine maintenance on time and there were no surprises.

One fair price, no haggling, friendly salespeople, easy financing and they make sure you are happy with your car. Any problems, call and they rectify it. Definitely will purchase from here again

Execllent people services and people.was on an appointment

I have used Auto Nation to service my 2017 RAV4 vehicle. My service representative, Tina, has been wonderful to work with. She’s professional, and gives me great advice.I am happy with my Toyota and with the experiences I have had at this dealership.

Muy buena atencion , estoy muy contenta con la compra que hice...

My recent purchase of a Toyota Highlander was easily the most satisfying experience of all the car purchases I have ever made. The car is great, the deal was more than fair, and the treatment by the sales staff and management was above my expectations. So yes, I can give a glowing recommendation and strongly suggest any prospective car buyer give Autonation an opportunity to meet your needs.

service was great no problem , I love going there I will do it again

I sold my car yesterday to AutoNation Toyota, Fort Myers. It was a totally professional experience and the staff was extremely helpful. Christine did everything to make sure the process was fast and a very pleasing experience. Thank you Christine and the other staff.

The staff was very helpful and professional. The CDC guidelines were very much being utilized by the entire staff involved.

Javier in the service department went above and beyond to fix my problem. Thank you so much.

Roberta at Autonation is the best! She took lots of time and was even willing to come in on her day off to finish things with us.

Roberta Billings was really awesome to work with!

It was a good experience as usual. Tina is always professional and very courteous/helpful.

There was one thing that was upsetting. The sales manager and most of the male sales staff did not wear masks or they wore them not completely covering their nose and mouth. They certainly did not practice social distancing of 6 feet even when they were in small confined areas with customers or other salespeople. Our sales lady did an excellent and she wore a mask at all times as did the other ladies in the building.

This was the easiest new car purchase we have ever had! The car was brought to our house for us to test drive! Kris Temkin, the sales associate, was very knowledgeable, professional and courteous! There were no high pressure sales tactics. We actually came to the agreement via text messaging! When all was agreed, we drove in to the dealership and completed the deal. We are very happy with everything and highly recommend AutoNation Toyota, Ft Myers!

If it wasn’t for Kimberly I would’ve never bought the car

Wish they brought back the car washing

Great service by everyone at Auto Nation Toyota...

Welsey was a great salesman, he got me in my new Camry with the payments I wanted with nothing out of pocket. His customer service is wonderful and he goes above and beyond for his customers.

Service was terrific. Great communications. We will be back!

Excellent service rep and outstanding service! Major repair and very timely!

completed my recall, but never received a call that the work was completed. When I picked up my vehicle, the receipt said, "declined interior sanitation" I was never asked but EXPECTED my car to be sanitized after employees had driven it. this should be done 100% of the time with Covid still very active.

I purchased a Tundra back in January 2014. I have been very happy with the vehicle and have continued to have ALL of the service completed at AutoNation Fort Myers since the purchase of the vehicle. I have had issues with the automatic door lock actuators since the third year of owning the vehicle. I have had 3 out of the 4 actuators replaced under original factory warranty and under purchased extended electrical warranty. The front passenger actuator went out this week and I took the vehicle in for normal scheduled service and told them about the actuator. The actuator was replaced in 11/19 so it was about a year old. They said it was out of warranty and gave me an estimate of almost $700.00 to replace. This is absolutely ridiculous since it had been recently replaced. Obviously Toyota has a problem that they are aware of and refuse to take care of this issue. Just doing an easy internet search will reveal how bad this is with many customers complaining with the same issue. I refused to have the actuator replaced and will do myself if needed to save about $500.00 - $600.00. Toyota needs to make this right! Prior to scheduling and bringing in my Tundra for routine service, I had been noticing issues with my battery. The truck was slow to crank over and was sure my battery was going bad. I did not report this to the service advisor since battery inspection was included in the scheduled service. Upon picking the vehicle up and reviewing all service performed with the advisor, I was informed that the battery was checked and the battery was good. I still noticed the vehicle was slow to crank and 2 days after the service my battery was really starting to fail with the vehicle struggling to turn over. I work at a golf course and have 4 mechanics on staff to perform maintenance and repairs on $2 million of golf course equipment. I asked them to check the battery and the charging system and the battery tested bad. I purchased a new battery this morning from a local auto parts supply store that we do business with and had it replaced and all is good. Obviously AutoNation did not test the battery! It was visible from the dirt and some corrosion around the positive terminal that it had not been inspected or checked. I question what other inspections had actually been performed that were also part of the scheduled service? Needless to say I will not be bringing my Tundra back to AutoNation for any further service/repairs. This is a shame since I have been a loyal customer for almost 7 years. I will also be in the market for a new truck within the next year or two and will not consider Toyota or AutoNation when shopping for my next new truck.

Brought my 2020 Corolla in for its annual check, plus one issue. The young man taking care of me (Mark, I think), was very courteous, polite and thorough. Very pleased with him. For the ?issue? check, Robert was involved and he took time to tell me what he checked and the end result, in spite of a very, very busy day in the service department. Very pleased overall!

Carolina Martinez very professional on her job, very patient, overall she did a great job.

My appointment with Toyota was what I expected. The service person stated it would take 2 hours for the 4 wheel alignment and that was the time i waited. They also did a 28 point inspection and found i needed wiper blades and I was going to change them as I noticed it also. The inspection also noticed that my vehicle with 107,000 miles on it would need brakes soon. It was good to know what I can expect next time. Great job.

I had no problems with the service I received. Everyone was pleasant.

Great service from the most friendly and helpful staff.

Got there at appointment time and was out in the estimated time for the scheduled service.

Recall service: Change out the Fuel Pump. Fast and reliable service. Customer Service Rep got me in and out in under 90 minutes.

Very pleased with service yesterday. Our new 2020 Camry died. The battery was dead. Guys checked battery then out in a new battery. We have had this car 4 four months. Happy they helped us.

awesome seamless buying experience

I will say that this was the best new car buying experience I have ever had. Roberta Billing is awesome (ask for her). She went above and beyond to make sure I was completely satisfied, took me on a nice test drive, and went over every aspect of my new SUV, from operating the technology to locating small things .. like the windshield wipers, A/C, and other features. She even did this more than once so I had a good grasp on the vehicle operation before I left the lot. Thank you Roberta and Autonation Ft. Myers. I'm loving my new 4Runner. It's a sweet ride.

I had a very good experience purchasing my car here. I actually never went to the dealer except the day I picked up the car. I was taken care of 100% by their internet sales associate Cherrelle Jackson. She handled all the paperwork, logistics, car prep and everything! I did purchase it through the Costco Buyers program which guarentees the lowest price and it worked flawlessly! They do have 4-5 specifically trained Costco program associates there and they worked hand-in-glove with Ms. Jackson to make it happen.

Excellent service and facilities. Our service advisor, 9258 Daniel Dixon was very profesional and helpful.

Dan Dixon was my service advisor. All I can say is that I bring my car to Autonation for service because of Dan. He is pleasant, courteous, professional, and most of all knowledgeable about my vehicle. My service experience is always awesome because of him.

We had a great overall buying experience at Auto Nation Toyota in Fort Myers. We really enjoyed working with our salesperson Kris Temkin as he was extremely knowledgeable of the Toyota vehicles. Kris made our test drive an experience like no other as he fully demonstrated all of the vehicle?s 4 wheel drive features for us. After a bit negotiating, I was offered a fair amount for my trade in and a good price for the new vehicle. The finance team quickly prepared the paperwork to sign electronicically and had us quickly on the road. Great follow up from the service team to set up an appointment for a needed minor repair. Highly recommended.

I went it with no idea what was going on with my Prius and Pam from services was so lovely. She walked me through everything and helped me in all the obstacles we got into. My car situation was a big fix but it felt smooth with her help. Recommend to anyone who has any issues!

This particular sales person, Roberta Billings, was very knowledgeable and if she didn't know the answer, she was very quick to find the answer. Buying a car is a long and tedious ordeal however this was a pretty pleasant experience and Marion Miller in the financial office, was also just as pleasant to deal with.

Great Dealership to work with! Salespeople were wonderful too!! Very happy with our Highlander and the deal we received!

Wonderful experience with the service department. They work with my family. The prices👍🏽. We are a Toyota family.😃

Very friendly atmosphere - the sales person - Kayman Singh - was exceptionally good and very well versed.He walked me through the process explaining everything in detail. He also went out to the vehicle and showed me how to use some of the features on the vehicle. So I will definitely recommend Mr Singh and AutoNation.

Honest and up front , I would recommend them to anyone.

Very fine, efficient and friendly.

Service was easy and fast and the additional question about the A/C was answered to my satisfaction

Working with Cherelle and her team was amazing! I received wonderful service and an unheard of deal. They truly care about their customers and work their hardest to get you what you want! Thanks Toyota!

Thank you Cherelle and your management team for all of your help, assistance and attention at AutoNation Toyota!

Service was a little slow but they did get it repaired for us. I can do all things thru Christ who strengthens me. Philipians 4:13

Great timely friendly service

Tina Becker Rocks! Tina has been my Service Representative for many years, as I am a staunch Toyota-owner. Between her and Roberta, my Sales Rep, they have always taken very good care of me and my vehicles. This visit was for badly-needed replacement tires. Due to my work hours, Tina arranged a rental for me for the night, and I picked up my car the following afternoon. I feel like I have a brand new car! What a difference in the ride! Fort Myers Toyota has always been my go-to car dealership. I've tried others (two, as a matter of fact) and I just had to come back to the best. Thanks, Tina!

Shelly is the best!! As busy as she is, she always takes time to keep me informed and seeks out answers to my questions quickly and with urgency. Thank you Shelly!!

The service dept is top notch! They get you in and out quickly. The service writers don’t pressure you to add extras that you don’t want. They take no means no. Great waiting area. It’s very comfortable with free coffee and bottled waters.

Great Service, especially from Daniel the service manager.

Service writer was extremely helpful. Also informative as well friendly. He also wanted to please me as a new customer.

Nice friendly employees provided great complete service that was completed rapidly at the comfortable location where I bought and had my car serviced and inspected 6 months later.

This was the easiest car buying experience I have ever had ...talk to them one day went on my appointments came back everything was ready ...to go sat with the financial department and I was out the door it was wonderful

We had the BEST experience at AutoNation! We were looking for a used Camry and Lisa helped us find a great 2018 that was right in our budget. After a really difficult experience with another dealership, they were very honest and kind. They didn’t try to make me sign things I didn’t know about to raise the cost and we won’t even have to go to the DMV to get a plate, everything was done there! I definitely recommend AutoNation if you are looking for honest service!

Easy process to buy a car, no unwanted pressure. The correct way to run a auto sales department.

The dealership exemplified excellent customer service. Special recognition to Kevin, Kris and Jeremy.

Gran atención al cliente y gran servicio.

Anytime I'm there, always friendly and helpful.

I had been sent a coupon for oil change with free rotation and car wash but when I asked about the car wash was told they were no longer doing that. Sylvester Jennings greeted me with news that my car was not due for an oil change. Uh excuse me then why is the maintenance reminder popping up. I personally reset it after the first oil change so I know it is due. I almost turned and left at that point.

Very pleasant experience from the sales associate, financial associate to the manager.

My wife Patti and I recently turned in a leased ‘18 RAV4, and purchased a pre-owned ‘14 Honda CRV. We were treated very well, car is excellent and drives great but there is a concern. Representatives, and the carfax reports that the CRV was serviced prior to sale, however when I pushed the button for “oil life”, it shows only 60%. I will monitor and change accordingly. This is the 3rd vehicle we have bought, or leased from your dealership. We are very satisfied to date. Dennis & Patti Finney

Dan always makes getting service done on my vehicle an easy process. Thanks Dan for all you do!

Great Service, Employees are very knowledgeable and extremely courteous and very polite.

Knowledgeable and efficient. Work preformed in a timely manner.

Lisa Campion my sales rep was first rate ! They gave me a great deal and a very good price for my trade in . They even delivered the car to my home in Clearwater at no extra charge . The car is beautiful . Thank you Lisa for doing such a wonderful job . Anyone in the market for a car should ask for her . She’s so nice and patient ! I give her and Auto Nation Toyota Ft Meyers maximum Stars !

Shelly is the reason we have been going to Toyota and keep going back. We have been dealing with this Toyota seevice center since they were just a small place down the road 25 yrs ago. Shelly goes above and beyond to help us with our three vehicles that we being in for service.

I went to this dealer to check out a used corvette for my dad. I drove from miami to north port and back to Ft Myers to show him this car. We came and checked it out very well. I saw the fact that the car had prior paint work all down the side even with a clean carfax. I was still interested and asked to take it for a test drive. The sales man told me that it's a AutoNation rule that the cars price needed to be negotiated and a deposit which I think he said non refundable put down and then you can drive the car. How the world can you make a fair offer if you can't drive it. For all I know it could be a pos and I don't want it. I have been to other AutoNation stores and have bought more expensive cars than this and never heard this. I will contact corporate and ask if this is true. I think it's something that manager made up. I wouldn't recommend this dealer because you will waste your time. The sales people were nice that's about it.

Greg was Great. Great service!👍🏾

such a great experience with these guys. built our credit so we can go to a nice car dealership instead of a buy here pay here place. was definitely worth it. love our new car. well done auto nation

I called the dealership about a price I saw online. They confirmed it was correct. The buying process was great. In and out in 2 hours. Great customer service, great price, great buying process. Would highly recommend dealership.

Overall a good experience. Sylvester kept me informed of what needed to be done, the price to fix it and the time it would take.

One of the best places to do business with the service is great and fast .Things were explained to me on my level .

the service is very good and fast

Convenience, ability to get an appointment on short notice

Great dealer the salesman to the desk manager to the finance manager where great .. Great place to buy and super great prices

Have used them for years and my Toyota?s have always done very well.

They made it so easy, to purchase a new car they gave me a great deal on a 2021

Went for regular maintenance and it was quick and easy

Great experience from dropping off my vehicle to picking it up. Friendly staff. Dan was awesome.

I always have a fantastic experience at Auto Nation Toyota. all the staff seems eager to help you no matter what. I always deal with Tina Becker Service Technician, and she is always Knowledgeable, willing, and very polite to all her clients. She is very Dedicated to her job at AutoNation Toyota Fort Myers. The work I get from the service Department is always top notch. I will always have all my service done at AutoNation Toyota in Ft. Myers. Thank you for the great service.

Trust is a cornerstone of business relationships, I trust the work that Auto Nation Toyota provides for me!

Fine and very professional in all areas. No complaints whatsoever. I look forward to working with this Toyota location!

folks were pleasant and knowledgeable.

Since my car was towed and I could not get there, Denise kept me informed until the work was done and I was able to get a ride.

Son personas atentas y prestan buen servicio

Had a 12:00 appointment for 25k service. Dropped off truck at 11:00. Orlando said it would be a few hours. I said no problem I’ll come back around 2:00. My truck didn’t get finished until 4:00 and had to wait 2 hours for a tire rotation. I will never go back there and Orlando was terrible. Oh and they only aired up two tires and never topped off fluids.

Great,professional, polite, thorough, clean, comfortable, helpfull.

My experience to have my vehicle serviced was outstanding. Greg Fkeming is a definitely a great asset to your company.

We have been taking our Toyota RAV4 to Autonation for 7 years. Service advisor Greg Fleming is very knowledgeable, helpful, friendly, honest, pays attention to detail and always gets whatever needs doing done at a reasonable price. Always a pleasure!

I traveled from my hometown of Key West twice to visit this dealer & it was worth it!! Kevin & Alex made my buying experience a great one! They worked very hard to get me the car & price I wanted. I was provided a very good trade-in value & was offered a great deal on a 2021 Hybrid Highlander. We did most of the transaction electronically given the distance & Jeremy made the final portion of the sale seamless. This was the BEST car buying experience I've had & when it's time for my next car, I'll absolutely visit AutoNation Toyota Fort Myers again! Don't hesitate to visit this great team.

We sold our vehicle quickly and without hassle. Our salesman, Josh was great and attentive to our needs during the process. They offered us a very fair price for our vehicle. Significantly more than Car Max and Obrien. Will definitely consider doing this again in the future.

I purchased a used (2017) RAV4 from Autonation Toyota Fort Myers. This was the 4th Toyota I got from them. Evidently, customer loyalty is irrelevant. Evidently, they're not acquainted with the old sales slogan, “The customer is always right”. They adhere to: “You served your purpose, now go away.” Something is seriously amiss, because Fort Myers Toyota used to be world class. Since they sold out (“sold out” is the operative term) and became Autonation Toyota Fort Myers, they've become your worst nightmare. All through the purchase experience, I was subjected to the type of half-truths, game playing, fancy footwork and outright blatant LIES that give car dealers a bad name. The car was seemingly perfect. Alas, it was not: After the purchase, I realized it was lacking the cargo cover, and the cargo net. They had no intention of supplying either one, as they evidently didn't feel it was their responsibility. Their attitude was, “It's not our problem.” I only had it a couple months when I realized the automatic headlights didn't work (I hadn't been out at night during that time). Autonation Toyota Fort Myers had no intention on making good on that. Once these people have your money, they obviously consider you as nothing more than a nuisance. This is the LAST vehicle I shall purchase from this gang of shysters, and you can believe I'll steer family, friends and anyone who'll listen well away from them. Consider yourself WARNED. Get a Nissan or Honda, or anything that keeps you well away from these [non-permissible content removed].

Technically competent. Plain and Simple....

Everything completed in the time frame I was given

Overall a great experience. Sales people very knowledgeable and informative. Took a little longer than I thought but came away knowing more about the Camry quicker than I would have by my self just reading the manuals.

My Highlander had a recall repair on it and my service advisor Nick took care of ordering the part. He scheduled me for oil change and recall for the next morning. I was in and done in less than 3 hours.

Had an appointment. Going on a trip and Wanted tire air checked and Fluid levels checked. Waited 3 hours even with an appointment. This is in exceptable.

4 stars, because took them 2 1/2 hours to change engine oil and rotate 4 wheels

As always excellent service from Orlando and the technicians. Missing coffee and bagel, because they no longer have abscesses because of Covib-19

I recently had a recall completed at Auto Nation Toyota. I absolutely Love Shelly, my service manager! She is VERY knowledgeable and truly cares about You! Shelly is an asset to Auto Nation Toyota! Thank you!

Great service and outstanding customer service

Excelente lo unico qué hay que esperar casi dos horas

Brieanna was excellent, very friendly, pleasant and Eric was a superman he got us out in no time, and I very please

Had a great buying experience at Fort Myers Toyota. I knew what I wanted and the salesman was able to do the deal as advertised.

Auto Nation's staff was very professional & courteous! They made the car buying/ selling experience very painless & pleasant. Great group of professionals

I was so happy to buy my car on this place. Thanks a lot for your patience! ))) Believe I?ll be back soon and will buy other car, more expensive than now)))

Roberta and her manager were great to me and my husband. When in doubt they made us feel normal and showed us different options we had.

Was very pleased with the experience. I only have one complaint and it?s the the system was down and I had to spend the whole day at the dealership. However, everyone was very attending and provided excellent customer service.

Very satisfied! The transaction and everything was great!

I had my Toyota Tundra 4X4 serviced last week when a sensor went bad. A few hours turned into a few days. I'm not disappointed with the delay these sometimes happen, I'm dissatisfied with the lack of communications and updates. And then when I got called to pick it up, I immediately had to return to have it checked again because I had sensor readings in the dash that were not reading correctly. The attention to detail was lacking. I hope it was an isolated incident.

They have e been the best I drive from Naples for service They give you undivided attention

Great, fast and professional

Experience was pleasant and not too stressful. Not too much of a hard sell. Salesman was very courteous and helpful.

My Prius has a software recall and since I have just gotten this car I asked them to check everything out. Great service in the time they told me they needed. I am going to continue servicing my car there.

Always gives you an estimate before doing the work.

Able to schedule appointment for the next day for new battery and routine maintenance. Noticed staff had been cut due to the virus upon arrival. Was taken care of quickly. Asked approximately how long the wait would be and was told one to one and a half hours. Our appointment was for 10 AM, we got our car back at 1PM, 3 hours later. Also, I recommend you bring a sweater because the building was cold, and because of the virus we really missed the coffee and bagels! So go prepared and bring your own. Always satisfied and we keep returning. Staff is always pleasant.

The service technician Greg Flemming made sure all of the work was done correctly and no problems

I just got my 2nd purchase from Auto Nation and I?ve always had good service. Kris was the best salesman I have ever dealt with and would recommend asking for him

Great experience! Kayman was wonderful to work with. Listened to what I was looking for and delivered exactly what I wanted! Looking for a vehicle was very stressful in the beginning with so many pushy sales people. Not here. Great team at Auto Nation!

Exactly was a great and very friendly services. Thanks as always Mark Tryllas.

Great service, friendly people, nice environment. call Tyler he is excellent

The costumer service was great. The final price was great too. I am glad for choosing Autonation and I hope the service will be the same in the future

They do a great job. everyone is very nice.

Elisabeth (Liz) and Evelyn provided outstanding service! They go above and beyond.

Friendly and helpful and the service is as says.

So far I've bought five Toyotas. I wouldn't go anywhere else for a new car or service on same.

Great service , great customer service representative

The service writer was excellent He was very attentive keeping me advised of my service progress

I appreciate the time Dale spent answering my questions regarding my choices.

I loveeee them. From scheduling appointments to getting my services done Toyota is hands down the best in customer service and they?re quick which makes it easy to still go on about my day after

Great sales and service team. Sales were very respectful and patient with me. Service is always timely and communicate well.

Two week after i bought my 2017 Camaro at Autonation the AC went out. I contacted my sales person who put me in touch with Brizy in the service department. She immediately contacted the warranty company and the repair was made with no cost to me ($2650). The was done once part was received. NO runaround. No excuses. NO hassle. Perfectly and professionally done. Many thanks!!!

Toyota put out a recall on my 2018 Highlander, we split our time between Florida and Tenn, bought the Highlander in Tenn but while we were here we checked and Autonation said no problem with fixing it, got us in the next morning, 2 hours later, back on the road. Fast, courteous, efficient, thats what you want in service

In and out in reasonable time for what was done. Smiling faces behind the required masks greeted me from when I arrived until my car was done.

Evelyn Garcia was very helpful and my car was ready in a short time

I recommend Orlando Quinones, in the service area I think he is very professional and knowledgeable about his work. Five stars.

Autonation of Ft. Meyers provided a great experience! I filled out the information on my vehicle online, and they came back with a fair offer. We took the vehicle to the dealership, where we were treated very professionally. They were efficient and we walked off with a check for our vehicle- on the spot. Easy-Peasy!

Kevin Laframboise was very professional, friendly, knowledgeable, helpful and time sensitive. Kevin has great customer skills. In this environment we now find ourselves Kevin always wore a mask and kept his distance. I will definitely recommend AutoNation and especially Kevin in the future.

Gregg Flemming is an excellent customer care specialist!

Tina is the best! She is always so helpful. I drive from Port Charlotte just to see her

They got to my car promptly. There was plenty of space in the room to sit comfortably and abide by the 6 ft. rule.

I could not be happier. Customer service manager is LIZ. She is above and beyond what you would expect. She considered my personal home situation, accommodated a disabled husband, and personally came to my home to rectify a misunderstood order.

I love these folks they put me in a brand new car with no credit! Man this only place I'll go to buy or upgrade! Thank you so much! Hank is great and handsome too 😊Love you guys thanks for giving me a chance!

Toyota is a great auto choice. Auto Nation has great service associates but I find the service wait times to be longer than private shops.

Scott Hickman is a great person to deal with and works hard to find the best deal for his clients.

Always a good experience at the Ft Myers location. Staff is pleasant and willing to help with whatever the problem is

We were given an appointment time and that time was on time. Friendly and knowledgeable staff.

Wonderful place to have your vehicle serviced. I have been a customer of Ft. Myers Toyota since 1991.

Our buying experience with Automation was great. Paul Columbus was our sales person. He was extremely knowledgeable about the different cars. There was never any pressure to purchase the car. We appreciated this. He was very patient about answering my questions. Overall it was a great buying experience. Thanks again, Paul!

Provide excellent service within a good time. Thanks Tina Becker for your help and assistance in what is needed for my car to have service

Good service thanks to Greg Fleming. He has been takeing care of my problems for 12 years.😄