Kris was very helpful and able to help me find the exact vehicle I wanted!

Great experience and great people to work with. The process was smooth easy.

Absolutely the best care and expertise a car owner could hope to find is at AutoNation Toyota Fort Myers!

We purchased a used vehicle from this dealership l. A Lincoln Aviator, our salesman Mitch did very little and was absent during the entire process. We felt with Sean the finance manager and he was great and actually provided the only semblance of customer service. We traded a car in and provided everything for the including a second key. When we purchased our vehicle we were promised a second key to the vehicle we purchased l. We were told the key person would be there Monday so I show Monday to get my spare key made. I go I side and I am told well he is there yet but he will be in a yellow van over there l. I would have thought since they were supposed to provide the key they would have handled it however that wasn’t the case. I wait an hour and half no key guy. I go back inside and I am told well he hasn’t showed up today and he hasn’t called l. Ok fine what is next I was told I don’t know what to tell you except you can try next Monday. A week goes by it is close to the end of the time period we were told he would be there. I call them say I got off work late I am on way I am told well he will only be here another 10 mins and won’t wait. What I waited an hour and half and he never showed. Again no customer service it is up to me to figure out out to get the key j was promised by the dealership. Additionally during the time I waited for the no show key I watched several customers walk around the looking at cars while all the sales representatives stood in a circle talking joking and laughing. I went back inside the lady at the desk wasn’t there. As I stood there several staff members walked by and not one asked if I needed help. I would not recommend this dealership to anyone and had I have known how poor the customer service was at this dealership, I would have purchased somewhere else.

Very good service I recommended to all

Everytime I go to Autonation, they try to sell something that I have, because I bought a brand new car 10 months ago. You guys, you sold me two insurance policies that you knew you couldn't honor.

Mi experiencia en este concesionario fue muy buena , lo recomiendo para cualquier persona q quiera adquirir buen auto ,gracias a Rosa Fana q nos acompaño en cada momento su trato fue maravilloso.

I met Olin at AutoNation Toyota Fort Myers; he was very diligent in showing me the right car I wanted. Olin showed me many choices of vehicles and explained all the new features. His professionalism and quick responses to my multiple texts made me stop by AutoNation and decide to purchase my new Rav-4. I highly recommend him as a sales rep.

Garrett was a great help getting me a new Camry! I absolutely love the vehicle and couldn't be happier. Jordan was also a big help. If you have any new car needs make sure to reach out to AutoNation Toyota!!!

DO NOT BUY A VEHICLE HERE. What an absolute nightmare. Went to 4 different dealers today and this was by far the worst experience. Between the salesman trying to force me to shake his hand on a car before even giving me a price to his manager coming over and trying to get a signature before getting me an actual price as well. They tried to force me to commit before ever even showing me any type of "deal". Also right after trying to force me to shake the salesmans hand and him walking away i could clearly hear 3 employees 20 feet away training a new employee to force handshakes on deals to pressure people into a buy. I cant imagine how many elderly people they take advantage of on a daily basis. This place is a scum factory. DO NOT BUY A CAR HERE. they will bully you into a bad deal

Seth B. was a very ethical salesman. We purchased our 2022 Toyota Camry Hybrid from Auto Nation in Ft Myers, Fl. and it had numerous scratches on it. The manager offered us $150 to buff them out; however, it cost $278. Seth insisted that we receive the remainder of the funds to take care of our bill. We appreciated his response. Thank you, Seth!

Barbara was amazing, we truly enjoyed working with her she was so knowledgeable on all your makes and models

Roberta Billing & David Mills helped me through the whole process of this along with breaking down everything for me & I greatly appreciate them!

While the service mgr was very accommodating and knowledgeable, I waited over 4 hours for a simple 10k mile warranty ck up. The answer I got is we’re very short handed. In my 35 yrs of owning vehicles I never experienced this type of service.

Seth B. was quite ethical. We purchased our car and it had numerous scratches which the manager offered to have buffed for $150; however, it cost $278. Seth insisted that we receive the extra funds necessary to cover the cost. We appreciated his response to our situation. Thank you, Seth B.

Anthony Jones is my go to sales associate at AutoNation of Ft.Myers. I’ve purchased 2 car from him the first a Toyota Crown Platinum and my second a Toyota Highlander XLE I love both vehicles. Anthony is the best he’s given me the best car purchase experience ever. I high recommend buying a car from AutoNation Toyota of Ft.Myers

Excellent service at Auto Nation Fort Myers! Everyone was very welcoming despite it being 6:50 in the morning. I dropped my truck off for an oil change and was a Lyft was provided to take me home and pick me up to alleviate me from sitting in the waiting room. Looking forward to my next service.

Looking to purchase a Toyota? Highly recommend working with Roberta at Toyota Fort Myers. She is a genuine person who is quick to respond to requests without attitude and the typical salesy approach. I throughly enjoyed working with her!! Rare to find this level of service in the south FL market.

I can’t say enough about how impressed I am with Toyota’s service department. They have really stepped-up their game in a new partnership with Uber. Meanwhile, they’ve maintained a spectacular level of customer service. I felt very well taken care of by Marc and the team. Thank you all for your dedication!

Shelly Krogmann is an amazing service writer. She services all 3 of my Toyotas here at AutoNation Toyota and has been here over 10 years. She is knowledgeable about cars and what can go wrong, and advises me what must be done now as opposed to what can wait on my older FJ. She puts her cell right on her card so I don’t have to sit on hold with the answering service, I can call her directly if I have questions or need to make an appointment. I would highly recommend her to anyone in need of a contact person for service. She is an asset to AutoNation Toyota Ft Myers.

Good service. Timely. Everything explained in detail.

Delroy did well! Problem is Service takes way too long. I would have had recommended services but no respect for people waiting hours. If you want water you pay for it. Really?

Neilym carrion , the Best Sale she brind good service i what to put 1 millones the star , thank Autonation Toyota fort myers-

I had a great experience with AutoNation Toyota. Donovan took great care of me! He was very professional and and hospitable. I did not have a long wait time at all. Looking forward to coming back!

I purchased a ford explorer from auto nation and we had an agreement to replace the Windshield and remove a dent. It took several weeks with me following up with them to ensure it was completed like we agreed. I had the windshield replaced finally and was told they would put in the same windshield and I had asked that they make sure the tinting strip was put back as this is how I purchased the car. They also couldn’t get the dent out and I had to reschedule that appt. When I picked up my car I saw right away that they did not replace the tint strip. Very disappointed but at closing time no one is interested or willing to even make sure you were happy. I also have a 90 day warranty and my trunk door does not open. It seemed to act funny from the beginning but still opened until recently it stopped. It appears to be a bad actuator or lock as all the power works it’s just stuck shut. They say they looked at it but couldn’t fix it as it needs to be looked at by a ford dealer. Well that was fine until I called the auto nation warranty company to put in the claim and found out there are NO auto nation ford dealerships in my area at all and it will cost my $200 to go to a non auto nation dealer. The closest auto nation approved ford is in 1.5 hours away. I was basically told too bad because that’s the contract I signed. I never thought they wouldn’t be able to fix the trunk or that I would have to travel so far to have it diagnosed. I am at a loss and feel like the service dept and sales dept left me high and dry. Very disappointed at this point.

Shelly was very rude when I went to bring my car there was no associate I had to go in and get them and that’s when Shelley was very rude to me on a Saturday. I never saw Edmond but I’m sure he’s a great

I was pleased with the way I was treated however, it took 1 1/2 hours to perform a tire rotation and check fluid levels - 5000 mile courtesy maintenance with my vehicle. My appointment was at 2pm, but my vehicle was not even taken back to service until 2:30pm. When I brought my vehicle in, I let the service man know about several concerns I had with my software and the screen. One of the three issues was anwered before I left, but the other two were not. I was told that they did not know how to fix the other problems, so just "try this" and see if it fixes itself after three days! Not what I expected after purchasing a $42,000 vehicle from them less than four months ago! Not happy about this!

Shelly Krogmann is an excellent service writer I strongly recommend seeing her for all your service needs. She has been here over 10 years. She is easily accessible as she puts her direct cell right in her business card and always responds in a timely manner. She will be up front with what needs done now and what can wait. She services all 3 of my toyotas and is simply a pleasure to work with.

Excellent service - Charlie Gavin very knowledgeable

Roberta was excellent

Samir Porque me dan mas bonus

Very friendly, profesional attention… very fast your services!!!

Had my 100,000 mile maintenance done. They were professional and thorough. Also ordered and additional key as the other one broke off. They explained how it would cost lest now versus waiting to see if I really needed it. Would highly recommend!

Every time I go there there is grease on the seat and even on windshield after oil change ! Has happened more than once

Started with the lies, switching out car when you negotiate a price to car with less on it. Next wanted 500 deposit to get next car and when Joey took my credit card and returned it had 2500 off card. Joey lied saying I gave ok. Car took 39 days to come on and ready to get deposit back and just buy new. My new car guys were out that day and I got very nice manger from used. He tried to assist me checking what was on his lot. He called me back to say he found my car and he was going to call Joey and his manager it was on his lot. Thank you Anthony. Other two when I got a call tried to thrown Anthony under the bridge but stopped them from their complaints. Obviously they were not tracking the car. Ask for Anthony, you get Joey expect lies and different stories

The experience was nice and hassle free especially for my first time buying a car.

Hours and hours with an appointment for just an oil change!! They always forget to tell me my car was completed over an hour ago, only to find it in the parking lot. Hundreds of dollars for an oil change!! WELL NO MORE!!

Charlie the service advisor was great. So friendly and informative. Great experience !

I had a great service from Ms. Dee She explains every detail about the car. She’s the best salesperson, that I’ve ever had.

The staff in the service center were very kind, helping me with problems I was having with the GPS system . They were extremely busy but took the time to help. I appreciated that immensely.

Hours and hours with an appointment for just an oil change!! They always forget to tell me my car was completed over an hour ago, only to find it in the parking lot. Hundreds of dollars for an oil change!! WELL NO MORE!!

Anthony Jones Jr. and AutoNation Toyota Fort Myers made my car buying experience easy. They went the extra mile to insure I got the car I wanted on Sunday. Anthony explained the car’s details and helped me to set up some of the features to insure a successful experience. Thank you.

Daisy and Christian were awesome! They were very friendly and went above and beyond to make the process go smooth and we loved that. It was so easy and everything was very well explained. Definetly recommend this place to purchase a car :)

Jordan Parker was the best help. This dealership actually cares about the people and works to give the best service. I was here for about all day and No one is douchey or rude, unlike other dealerships. 10/10 recommend , especially Jordan!

Anthony Jones Jr. went above and beyond to assist us in our vehicle purchase. He was patient, thorough, listened to our input and provided us with unparalleled attention. Thank you to Anthony and AutoNation Toyota for making this a smooth transaction.

This was one of the more pleasant experiences I have had purchasing a car. Wes, our agent, was personable, knowledgeable and listened to what we wanted. He did not pressure us and went the extra step to help us find the exact car we wanted.

I had a great experience during my oil change. It was simple and easy. Thank you Toyota

Me. Anthony Jones went above and beyond to get me a reasonable price. Mr. Jones was respectful and treated me with the outmost respect

When I arrived for my scheduled service, I was immediately greeted by someone who called my Michelle, my service advisor. I was in & out in an hour. I always wait for my SUV because, they are fast & have a nice waiting area. Since I moved to Florida in 2021, I have been bringing my SUV here. Great team of people.

Always a great experience when I service my car! I have never had any issues with this dealership. But it’s the reps that make it such a great experience. Michael, in services, was phenomenal. He explained everything my car needed very well, even sent me pictures of what my car parts looked like before they replaced/fixed it. Building a foundation with your customers is more important to me than just getting you in and out. Bonus points for him! Also yes I was out if there quicker than I thought I would be.

Honestly a great car buying experience. The employees here treat you like a person. I feel like they really listened to what we wanted, they were patient and they stayed until after close with us to give us a deal that we were happy with. I definitely feel like I was treated better by their finance department than the Honda place down the road. They worked with us and addressed our concerns instead of pushing and bullying.

La mejor opinión de AutoNation Toyota con la asistencia y el excelente trabajo de Ezequiel, recomiendo este dealer si están buscando un carro. Una magnífica atención

Had salesman who didn’t track my car. Told when put down deposit ( which was told was $500, but when he returned with my credit card, took $ 2500 without my permission and claimed we talked about that amount) salesman lied to me many times and had to go to manager. Of course they thought they could tell me anything and I would buy it. Was not happy over 30 day delivery, changed vin# I signed up to receive. Go to naples, they got two cars in while I waited on this one.

If I could only say one thing is that Michael who works in service’s was amazing! He made getting my car serviced a little more enjoyable. Prices are almost always higher at dealerships but I’ve been screwed several times at other places.

Shadiest dealership ive ever dealt with. Purchased a truck in june 2022, and they were susposed to mail my sales tax to Missouri because i wasnt going to owe sales tax by selling my more expensive previous truck. Over a year later the money has not been sent to Missouri, which was $1763. As well as i had to replace everything in the front end, after making the 1000 mile drive home to Missouri. Pretty messed up to sell a truck for $22,000 knowing the front ends shot and keeping my sales tax knowing im from out of state. DO NOT DO BUSINESS WITH THIS DEALERSHIP!!! And to add to their reply asking to contact them, i tried for 4 straight months after to contact them only to be ignored each time. By my salesman, online sales guy, gm, everyone we tried. You have me in your system. If you want to make this right you can start by sending me my $1763 in sales tax you guys kept when it was susposed to be sent back to the state of Missouri where i could collect it as a refund.

My appointment was on time and the service guy was very helpful.

Muy buena atencion

Worst service ever!! I went to do and oil change with appoitmnet at 9am and I left at 1pm This is crazy, no one cares, staff super slow (service and office)

Thank you Joseph for helping us to buy our new car from automation Toyota and setting up our tech in our new Corolla we recommend Joseph to see for a new Toyota at autonation Toyota thank you

It was normal, not as good as it used to be.

Roberta is amazing. We love working her. This is the 4th vehicle that we have purchased from her. She is very thorough and knowledgeable. She is is not high pressure. She is a pleasure to work with.

Roberta provided high quality service with a personal touch. What a pleasure to deal with her!

I want to thank the seller Chris Robles. A very good deal and I show different cars that I like. If you have to buy a car, I recommend Toyota used cars and ask for Chris Robles.

Christopher was very disrespectful and unprofessional and made me feel extremely uncomfortable, completely changed his demeanor as soon as the sale was finished…I had a argument over asking him to stay with me in his office…I appreciate Carlos for helping finish the process but I highly recommend not coming to this location. I feel completely used and looked at as just money, not a valued customer. I will not be returning.

Had a great experience at toyota autonation ! Chris Robles was very helpful & professional through out this whole experience. Thanks for helping me with my first car !

thanks for helping with the car chris robles, he made the whole buying experience worth it. Very good communication and a trustworthy guy. I will definitely be returning in the future because of his work ethic.

Greeted almost immediately by Nick… he was efficient and forthcoming about what was going to happen today and what/when my next service needed to be. Nick was a complete professional.

WOW!!! Astounding customer service from Christopher. It was very busy when I walked in but he still managed to help me right away and was very professional and let me know my options but still got me the best deal! I love my new car!!

I am grateful for the help that Christopher Robles gave me. He was very attentive and gave me different alternatives. I am super happy with my new car. If you need a new car, go to Toyota and ask for Christopher

Louis was awesome, he helped us find the car we love!

I wanted with no updates for over 2 hours for a basic service/ oil change. I had to hunt down who my advisor was to get information & additional AC leak concern I brought up was never properly addressed or even documented. My car is only 6 months old.

Excelente servicio, nos trataron muy bien,Chris fue el que nos ayudó en la compra es muy amable, nos ayudó en todo lo que necesitábamos el hizo que nuestra compra fuera una experiencia muy buena

Very good place for buy a car also financing, when you decide go there ask for Joe, and after you like a car ask for Carlos, you are going to return to your house with a very good car…

Excellent service, attention is inexplicable, they look for the best way to keep you happy, I highly recommend it.

Service was prompt and completed as expected. However, new car warranty free service should include tire balancing since the tech told me that it is “highly recommended.” Out of concern, of course I agreed to this, and I had to pay the $69.00 cost for it. My car had a mere 9875 miles, actually far fewer than necessary for balancing, as I have since learned. I feel I was mislead and resent paying for an unneeded service.

Mouss from Autonation Toyota Ft Myers did awesome!

Neilym Carrion she the best sale I so happy my new car Corolla 2023. Look 👀 for Neilym 100%

Kayman was great and very helpful. Very happy with the service. Finance guy was great and worked with me. Would recommend!

We were greeted on the sales lot by Mouss as we were looking. As a potential paying customer, we felt comfortable with Mouss. He wasn't a "pushy" salesman. He was a joy to work. He listened to what we were looking for and made that possible for us. We appreciated his transparency and friendliness. KY was also great to work with as well. Both men are a great representation of AutoNation. We are happy with the dealership we chose to purchase our new vehicle with. If you are looking for a new vehicle and don't want the pressure of a "pushy" salesman, please go ask to speak with Mouss.

We had a great experience. Our salesman 'Moose' was huge help with putting us into a new Tacoma. I highly recommend him. If we need another toyota in the future we will be coming back to see Moose. Thank you so much!

Un servicio de excelencia, inigualable e incomparable, atención personalizada y detalles de un experto sobre todo el mantenimiento que corresponde según el vehículo, fue una experiencia maravillosa, FELICIDADES y ojalá el deeler headquarters Toyota de HIALEAH aprendiera de ustedes, les recomiendo a ellos que se entrenen en cómo se trata y se respeta a un cliente. Gracias y muchas bendiciones.

Excellent service

Enjoyed my experience with Brandon Sharp. Made selling my car easy and efficient!

Gracias por atendernos excelente. Tuvimos unas excelentes atenciones de parte del vendedor Hernandez Bricero.Estamos muy agradecidos con el buen trato de los empleados de AutoNation. GRACIAS

Great team of salesmen.

Roberta is very helpful and honest.doing buisness with Autonation is great and professional.

AutoNation Collision Center of Fort Myers did an excellent job on the body work and repainting of my 2018 Toyota Sienna van that was damaged in Hurricane Ian. The van looks brand new, attention to all details was evident in the final outcome.

We are very disappointed with the service that has been provided to me at the Toyota Autonation dealer in Fortmayers, we bought a new 2023 Camry and we had to take it in because it had water leaking from the sunroof, they did their corresponding tests and verified that it did have a failure, they decided to replace the sunroof but they cracked the paint on my roof and dirty the car inside. I demanded that they fix what they had done and I felt very upset and offended since the service manager told me that he was not sure that they had They damaged my car, then they agreed to try to correct that problem by polishing the car and now the car is worse. It is my first time in Toyota and I am very sorry for having chosen this dealer. They try to blame the consumer for their bad practices

The staff is always nice and professional. They always take a great care of my car. Thank you all for the great service.

Super bien todo mi carro quedo como nuevo muy professional

Jose was so great! He was ready when I got here. The car was waiting on me. He cleaned it gassed it up. He talked to me like a human! Not a dumb girl. I’ll buy more cars from him!

Joe Collins from Auto Nation Toyota was extremely helpful in facilitating my purchase. He was knowledgeable, friendly and extremely helpful. I would highly recommend him. Rose Toth

I moved to the Fort Myers area just over a year ago from Southeast WI where I had multiple Toyota dealerships to choose from to service my 4 Toyota’s (brand loyalist!), it didn’t matter which one I took my cars to I was always treated with the same level of service and pricing was consistent across all of them. Since I’ve always trusted my local dealerships to service my cars I planned to do the same in FL so I made an appointment at Auto Nation as they do not offer a quick service like what I’ve been accustomed to in WI for an oil and tire rotation, that was fine I assumed with an appointment that just keeps them on track throughout the day. Boy was I wrong, the fist time I went there I sat for 4 hours for an oil change and tire rotation. They apologized profusely which is what prompted my most recent visit once again for oil and tire rotation. This time I made my appointment for 7am thinking I’d be first in line and could be on my way quickly, couldn’t have been more wrong! I made my appointment and noted a coupon that they emailed me, when I arrived and was being checked in I was told sorry that coupon expired last week, mind you the email had no expiration date and I had made the appointment while the coupon was still very much valid. They told me that my service would be $150 for oil and tires which I then told them to just change my oil and I’d take my car to Costco for a rotation, oil change total was $80, they were going to change me $70 to rotate me tires, seriously? I sat for my oil change for 2 hours, being the 1st appointment and having to wait 2 hours is unacceptable, again Toyota in WI had me in/out in under 45 minutes with rotation. The summary of the inspection was not reviewed with me when my car was finally ready. When I got home I realized that apparently my 24 month old car has something wrong with its fuel injector, news to me! I feel like this dealership does not practice standards that Toyota gives them, they run a very disorganized and what I perceive to be a rather shady business. I will not ever bring one of my cars here for service and will most certainly not give them any future sales, Naples Toyota here I come, don’t disappoint!

I received a call to have my vehicle serviced with a complimentary oil change so I made an appointment, then to find out I had to pay, then I agreed to pay and mentioned that I have a noise coming from my left front tire so the service representative tells me if I do tire rotation that it would be checked out so I paid for tire rotation. I get my car back with the same noise and was told that the tire tech is not a mechanic. This is the worst customer service I’ve experienced at Toyota and I’ve been taking my car here since I bought it and it was always pleasant.

Ft Myers AutoNation service Dept is fantastic!!. Thank you to service advisor Nick and technician Mike ??

We had an appointment, but it took two hours for an oil change.

I moved to the Fort Myers area just over a year ago from Southeast WI where I had multiple Toyota dealerships to choose from to service my 4 Toyota?s (brand loyalist!), it didn?t matter which one I took my cars to I was always treated with the same level of service and pricing was consistent across all of them. Since I?ve always trusted my local dealerships to service my cars I planned to do the same in FL so I made an appointment at Auto Nation as they do not offer a quick service like what I?ve been accustomed to in WI for an oil and tire rotation, that was fine I assumed with an appointment that just keeps them on track throughout the day. Boy was I wrong, the fist time I went there I sat for 4 hours for an oil change and tire rotation. They apologized profusely which is what prompted my most recent visit once again for oil and tire rotation. This time I made my appointment for 7am thinking I?d be first in line and could be on my way quickly, couldn?t have been more wrong! I made my appointment and noted a coupon that they emailed me, when I arrived and was being checked in I was told sorry that coupon expired last week, mind you the email had no expiration date and I had made the appointment while the coupon was still very much valid. They told me that my service would be $150 for oil and tires which I then told them to just change my oil and I?d take my car to Costco for a rotation, oil change total was $80, they were going to change me $70 to rotate me tires, seriously? I sat for my oil change for 2 hours, being the 1st appointment and having to wait 2 hours is unacceptable, again Toyota in WI had me in/out in under 45 minutes with rotation. The summary of the inspection was not reviewed with me when my car was finally ready. When I got home I realized that apparently my 24 month old car has something wrong with its fuel injector, news to me! I feel like this dealership does not practice standards that Toyota gives them, they run a very disorganized and what I perceive to be a rather shady business. I will not ever bring one of my cars here for service and will most certainly not give them any future sales, Naples Toyota here I come, don?t disappoint!

I came in with an emergency at 8am. At 230 pm I received a call that my truck was finished and I could pick it up. The person I dealt with was really awesome and I was extremely impressed with the whole process. The only drawback would be the higher cost than my preferred mechanic, but I believe that was offset by the speed of service and the diagnostic they performed that identified a minor problem and fixed it at minimal cost. I really am impressed. I have loved my Toyota for almost 14 years, but didn't care for the previous owners service department. Auto Nation did a great job.

Neilym Carrión she is the best Sale I recommend. Exelent service this is the second car I buy .

Recib� muy buena atenci�n y pude salir con mi carro a pesar de mi cr�dito no ser el mejor y solo si como entrada mi carro viejo

Both Seth the salesman and Steve the sales manager were very professional, informative and transparent. No hard sales pitch.

Service advisor, Shelly Krogmann is the best. Shelly's knowledge and expertise, along with the exceptional service I receive at AutoNation of Fort Myers is worth the drive from Naples.

Great like always. I have bought and serviced my cars there. Michele was great in service. I have also dealt with Mike Pino in the past

Turner and Josh at Ft Myers Toyota were very professional Turner, the salesman was very knowledgeable of the car I chose, and Josh the business manager was very quick with the paperwork. Thank you for both of them for an outstanding job. I will recommend this dealership, Turner and Josh to all my friends and family.

Roberta is a rock star. She exudes customer service. I wish I could afford the other car I really wanted just so she could make more money.

We bought a new RAV4, the experience with the expertise and kindness of the sales consultant Domingo Peralta and Rosa Rodriguez, and the financial manager Keith Camiolo, was simply outstanding, all of them treated us with the kindness, respect and professionalism. We recommend them to anyone who wants to be treated as a person not only as a client.

Mouss from autonation fort myers help me out tremendously with me new car purchase. Great guy, very friendly and professional. 👍

Thank you Sylvester and delroy for taking care of me and my venza

I came into AutoNation today to purchase a car and had a great experience with Logan Beuning. He knows his stuff and made my time here go smoothly.

Took a little longer but was a good service, i will highly recommend this place

Quick and thorough assistant who viewed my files answered questions and serviced my car well and left me no concerns about my car. Service exceeded my expectations.

Good experience at the dealer ship, will shop here again.

Service is great, wait for regular maintenance took 2 hours. Can be more efficient as I made appointment for this. Would have given 5 stars for real service. It's 30000 miles maintenance n they tried to recommend list of things to be completed. That will cost 1300. I have bought bumper to bumper insurance when I bought this truck, none is covered x for the oil n filter change which was done. Can we be transparent n explain the optional things that are not necessary. It's like pressure sales all over again. Shame on management!

Had my first regular maintenance. Nicholas was great! Kept me up to date at all times, the car was ready when he said it would be, he explained everything, walked me to the car, was extremely professional and friendly. Will def ask for him again.

I have to say .. everyone is always friendly and fast to take your car back ... BUT THIS IS BY FAR THE SLOWEST OIL CHANGE/MAITENANCE I'VE EVER EXPERIENCED .. ..IN MY LIFE.. every time I come I'm here for at least an hour. Today i've been sitting here for 1 hr and 38 min. There are several ppl that have fallen asleep. I went back and they said another 15 min or so. The lady next to me said they told her 2 hours for an oil change. Wth are they doing taking all that time for an oil change. TIME IS MONEY TOYOTA! Also not sure what is going on but service is horrible and the new car lot has been nearly empty for years. My last service the mechanic Didn't put the oil plug in Properly which resulted in oil all over my driveway which is now stained and I cannot get out. They also did not rotate my tires as they were supposed to I know this 100% because I marked the tires. Do better Toyota

Went in to get an oil change (without n appointment) and the service advisor said there was no way they could fit me in. I was ok with that. I made the appointment for next week. When I was going to my car the service advisor told me that he could fit me in if I agreed to a $233.00 diagnostic service on top of the oil change. I will do my oil change somewhere else.

Dealing with Charles Gavin was a lifting experience. I spoke with him about my vehicle about what I would need for my vehicle and he highly recommended a transmission service because my Rav4 was at 85K. I have continued to get great service and now that I know Mr. Gavin as my service representative I will always ask for him. Honesty is the most important thing you can find when getting your vehicle serviced and I have confidence in that with him.

Quick service. Clean waiting room. They tell you exactly what is due for your car’s service.

I visited AutoNation to check out a new Highlander, I currently drive an older Corolla and need more room for my growing family. Olin met me at the door when I walked in and he was happy to help me. He showed me a Highlander that was available at the time. Olin took the time to highlight the features I was looking for. Unfortunately, the car didn't fit in my budget and I did not end up purchasing the Highlander.

I have the pleasure of working with Roberta Billings in sales at auto nation. She really went above and beyond. I had to wait on my truck but she kept me informed and every time the truck moved, she let me know. Car buying is so overwhelming and stressful but she definitely made it a little easier. I will definitely be working with her in the future.

Roberta Billing has helped us with several transactions in the past (a lease and a purchase), most recently with another lease. On each occasion she has patiently led us through the process allowing us to ask questions and discuss details. She gave us the impression that she wanted to help us to achieve our goals as much as possible. We appreciated her competence and good spirit.

John Clark was a great salesman. Mason helped me get the payments i wanted, really good people here. Happy with my experience

Absolutely love the customer service and hospitality here. Ronnie, who was super sweet, helped me and thoroughly explained everything. He was very patient too. Rosa from the sales department helped my cousin who was super excited to buy a car. Rosa was also very nice and welcoming. Will definitely recommend more family members to this team!

Went in for my free service. Was greeted promptly in the Service area by Daniel my Service Advisor. He set me up in the system. Called me back roughly about 1.5 hours later to let me know my car was done. Advised me when I should return for my next service installment. Very fast and efficient service.

Informed throughout my time there. Great customer service from Darius.

Donovan was a delight to deal with today. Service couldn't have been any better.

Great buying experience Salesman and Finance guy were awesome

The service was great and i was able to walk out with a new truck, and thank you to christian who helped me with this process

Jack rafcz was a spectacular sales person. Very knowledgeable and quick with the facts. It’s as if he’s worked here for years. Peter dombrowski in finance was also very helpful and made the experience smooth as well.

Jack rafcz was a spectacular sales person. Very knowledgeable and quick with the facts. It’s as if he’s worked here for years. Peter dombrowski in finance was also very helpful and made the experience smooth as well.

Outstanding service. I have purchased 4 Toyotas from AutoNation. Roberta Billings is the reason I return. Knowledgeable, efficient, and accommodating.

While we were not able to find our dream vehicle during this trip to AutoNation Toyota, the experience was not a drag. From Roberta helping out from the beginning, quickly answering all questions I had, to Antonio helping out in the field. Being up front from the beginning what we were looking for and budget. Antonio was on top of trying to find us something.

Courteous and professional. Made the whole process as easy as possible. (Lots of paperwork)

Mayumi is so kind and easygoing, she explains everything. She has a great costumer service. Highly recommend. Thank you all!!!!

attended Maria very professional and very courteous agent, I explained everything about the maintenance of my Toyota and was attentive when explaining.

Experiencia maravillosa a cargo de Mayumi. Gracias a su servicio de excelencia hoy pude sacar mi primer carro. Muchas gracias por su paciencia, por sus consejos, su ayuda y el tiempo dedicado. Más que feliz por mi compra. Gracias Toyota Fort Myers, Gracias Mayumi por todo. Eternamente agradecido.

I had a great experience at AutoNation Toyota Fort Myers. The staff was very friendly and helpful, and they helped me find the perfect Toyota for my needs & budget. They had a large selection of new and used Toyota vehicles .and They also explained all the features and benefits of any new Toyota, and they showed me how to use the ToyotaCare program for free maintenance (2years )and roadside assistance. I would definitely recommend them to anyone looking for a Toyota dealership near Fort Myers. !!!!

Waiting time of 2 hours just for a tire rotation is not a good thing! Service is good though!

I’m not confident in the multiple points inspection results. Different tire pressure in all of them after my visit and in this visit battery live was perfect but in the pass one the battery was almost dead.

Orlando is always amazing. Service was was excellent!

Nice place but expect 3 hours to get an oil change if you have an appointment. When you make the appointment they tell you 45 minutes but that's just a lie

Excelente atención, y comunicación, definitivamente un buen servicio

Ok. What will make the experience better is the wait time. A close to 3 hour wait is excessive. Maybe hire more mechanics?

It wasn?t to bad. I wasn?t expected to be there for that long but overall it wasn?t to bad.

Very easy process to purchase a car at AutoNation. We would definitely buy here again

I have to say that everyone involved in fixing my car was very nice, especially Delano. Being notified daily of the date the car would be ready makes you feel less l helpless. .

I did not have a good experience at this location. I left my car there for repairs for 2 weeks and they did a poorly job. The car was supposed to be there for only 1 week. The full work that needed to be done was not completed. My car was returned to me with stain marks on the ceiling and a small scratch on the back that was previously not there. The inside of my car door had a detached part that was not there from them repairing my car mirror on that same door.

Great experience

As always excellent service thank you for always having such great service for all service people who work their.

From Lariel, my first telephone call, making sure my appt was still ongoing despite impending storm, to the young man who greeted me in the wait line of less than 3 min. to Orlando, my courteous & efficient service rep ,who advised that I still had 2 oil changes and 3 tire rotations on my premier plan, brought my car out washed & sanitized and explained all services rendered, to the general friendly staff, I thank you all.

AutoNation sends coupons for various service, when you decide to participate, after the service is complete they have add-ins and you never get the service for the price quoted. They also insist and try to convince you take other services not needed or necessary. They tried once to force me to replace a battery they said was dead, I refused, traded the care in three years later with the exact same battery, be careful when doing business with this company!!!

Tommy Ward did a great job in helping me with my purchase. My lease was going to end and I wasn’t sure what I wanted. The sale manager Steve showed me professional courtesy (I work in the automotive industry) and shared the calculations for my lease, and helped me with making it fit my budget. I recommend Auto Nation Toyota.

Michael Cardoza answered every question I had and was amazing to work with.

Dropped my car off to install running boards, brand new 2023 rav4 limited only 2 weeks old. After the installation I noticed the plastic cover underneath the car was missing. Long story short the manager argued the car never had it. I showed him other similar cars on the lot that had it, ended up leaving with that missing from the car. It’s frustrating going to the dealer expecting good service and end up with missing parts and people who don’t want to admit they made a mistake. Never again going to this dealer. I suggest if you get work done here to check your car before leaving.

Anthony Jones and Frank Shorf worked together as a team to get me the car I wanted. They were were very easy to work with, with no high pressure, friendly, helpful and attentive. I highly recommend both salesmen. They did their best to accommodate what I wanted in a car and very patient as I tried to find the right car for me. Highly recommend.

I have my 2023 Hybrid Toyota Rav 4 service at AutoNation and it is a great experience. Scheduling the service is swift and pleasant, customer service is very professional and friendly. The service is efficient. I would recommend people for service there.

Still in process of buying, but it's been great so far.

Excellent service

La atención en el área de servicio ha mejorado mucho en comparación con mi anterior visita, el trabajo se realizó en un tiempo aceptable, las explicaciones y recomendaciones fueron de gran utilidad y el trato fue muy amable

Anthony was welcoming and discussed everything with me before they started any work on my Rav4. He kept me updated and all the work was done within the timeframe and price he quoted. I was very impressed.

We had warranty service preformed, Nick was our Service advisor and done a excellent job in communicating and taking care of our problem.

exelente atención al cliente demore un poco pero fue a la cantidad de persona q tenia delante de mi resolví todo y m atendieron muy bien

I have been dealing with Ft Myers Toyota, first owned by the Marrazzi family and eventually Auto Nation. Many of the original staff have been maintained and continue to do an excellent job in satisfying customer needs. My recent experience guided by advisor Shelly Krogman, and the previous with advisor Gillian Carter have proven to be well above satisfactory. I have a 2004 Tundra double cab purchased in 12/03, having previously owned a 2001 Tacoma and have had excellent service throughout.

John Clark, Raymond and Steve all were amazing and very helpful in this whole process and made it completely possible for us to get into a brand new Toyota Camry. Highly recommended as they all were very helpful and when I thought I was going to give up, this team made it happen!!

Superb performance in customer service by John Clark, Steve and Raymond who was the reason that made it all work. I mean wow!!! Great customer service y’all!!!

Brought my vehicle in for scheduled maintenance as well as an air conditioning issue. I was charged over $200 for additional freon, knowing that there was also a leaking issue. Another dealership found the evaporator issue quickly and was able to correctly address the root of the problem. I will continue to take advantage of my free maintenance appointments remaining not would not return otherwise

Highly recommended as he was very helpful and when I thought I was going to give up, this team made it happen!!

Refreshing experience throughout the process. Will def bring people here. I can't imagine a better place to go.

John Clark help us during our process of buying my new car today, a RAV4 Hybrid. The whole process was a nice, pleasant experience, and quick!! Thank you! Our whole family bought from them.

Charles Leigh was excellent. No pressured sales pitch. Great experience.

Roberta Billing set us at ease with our purchase! Before we were stressed but much better with Roberta.

Excellent service! I worked with Anthony Jane and his communication skills are amazing! He kept providing me the status of the vehicle, every half hour until completed, and even sent it to the car wash. Outstanding service.

it was a great service . took a little long but they were busy so it was understandable .

I have to say that in the past, I have been satisfied with the service here, but recently I am not. There is a constant Shaking in my front of my Camry. When going over 40 mph. I have come in for this issue at least three times. They have tried rebalancing, and it's not fixed. Then, they thought it was my brand new tires! 🌟🌟🌟🌟🌟🌟🌟 Update! The mechanic at Autonation Toyota has found the problem, I had both axials replaced, and I am very happy that my car is driving smooth, and I can go over40 m.p.h.!☺️

Mayumi Diego was a pleasure to work with. I would recommend her to anyone looking for a car.

This is not a professional organization. I recently leased a new 4 Runner. They told me that I would have a check for my trade-in in 7-10 days. After 14 days, I asked for the status of the check. To date—20 days out—I have received neither the check nor a response to my inquiry’s

Service department was great, brought my wife's car in to get new tires. They had my tires in stock they got me in an out in a timely manner. The service director Barbara even came around to make sure that everyone was being attended do and taken care of. It's unusual to have the director out helping customers but AN of fort myers is all hands on deck. I was greeted by some of the sales managers and service managers, it was a great experience for a service department to have such great customer service. Will definitely be going back.

Roberta was the absolute best experience we’ve ever had buying a car… knowledgeable, friendly and professional!!

Orlando took excellent care of me. The service was done as promised and very quickly. I would definitely recommend to everyone I know.

John Clark made buying a car quick and efficient. Tell him what you want and he gets it done. Fast

Neilym helped me pick out my new car, she was so kind and an excellent seller. She explained to me all the car features and guided me to the process. Recommended!

I purchased a new vehicle from logan and it was the best experience i’ve ever had buying a car! Logan did an excellent walk around of the vehicle and knew the highlander inside and out. He was able to answer all my questions and gave me an excellent deal! i would highly recommend logan and autonation toyota to anyone looking for a new vehicle! 10/10

Really liked my salesman Daniel Rodriquez. No pressure, answered all my questions and sincerely tried to make the experience a good one. The only complaint was the amount of time to get in and out.

Came into AutoNation of Fort Myers and was greeted and treated with respect. Louis was very helpful and a pleasure to work with through the entire purchasing process. We were able to come to an agreement on purchasing a new vehicle I am glad they were able to help us as this was the first new vehicle we have purchased. Thanks again to the team at AutoNation of Fort Myers who helped us in this car buying process. Highly recommend!

AutoNation Toyota Fort Myers is the only place I purchase and service any of my vehicles. Roberta Billing is one of the best salespeople at the store, her attention to detail is top notch. And the service side is just as great. I highly recommend this dealer to everyone. The experience I have is always a great one.

Thanks God for all oportunidad you have for me my all Toyota is dream reality todo for you glory I love you God . Thanks Autonation Toyota the best !!! Neilym Carrion.

Im very happy with my Corolla

We are thankful to dealer

Very good service, Neilym Carrion did a great job a true professional.

Neilym Carrion is THE Best. Wether you are looking to buy a new or used car, she’ll help you from start to finish!

Neilym was super helpful and knowledgeable and helped me pick out the perfect car for me and I am extremely satisfied ! Such a smooth and easy process, extremely happy with my purchase. I will definitely recommend to my friends.

Betty in the collision center was so informative and kept me updated during the entire process of having my car repainted due to a recall

Neilym Carrion Super professional incansable, atenta nos a vendido muchos carros y siempre mantiene su cordura profesional. Estamos feliz por la compra del 4 Runner TRD de mi Hijo . Gracias a Austin el manager muy atento nos dio un buen deal . Gracias

Neilym Carrion, helped me out to make this process smooth and enjoyable. She is been my seller for over 4 years already.

Service Advisor Gillian is consistently an excellent Customer Service Advisor. She has always kept me informed on progress and time involved for Service. Thank you for always providing great service.

Sylvester is an outstanding tech advisor. I can rely upon him with confidence.

Neilym was super helpful and knowledgeable and helped me pick out the perfect car for me and I was able to get my New Toyota Corolla ! Such a smooth and easy process, extremely happy with my purchase. I will definitely recommend to my friends.

I purchased a new vehicle from logan and it was the best experience i?ve ever had buying a car! Logan did an excellent walk around of the vehicle and knew the highlander inside and out. He was able to answer all my questions and gave me an excellent deal! i would highly recommend logan and autonation toyota to anyone looking for a new vehicle! 10/10

Wow wow wow, i had such an amazing experience and AutoNation Toyota! i came in looking for any new car that would fit into my budget and i met with Logan and he made the process so simple and easy for me and i couldn?t have asked for a better sales person! He answered all my questions and gave me a deal i couldn?t refuse! Logan and autonation toyota is where i?ll be doing my car shopping for the rest of my life!

Roberta was an excellent sales lady Everything went smooth and easy from start to finish

Been looking for my first car and the GR86 caught my eye, my salesperson Patrick called me as soon as it was available and helped me out tons! love the dealership will come to do my vehicle services! thank you very much!

Copy I came with my old Nissan Altima, which was breaking down on me constantly. Patrick my sales person was very knowledgeable with the Camry he showed me, and also one of the best test drives I’ve been on! Kai Hanson also helped me protect my Camry for years to come! THANK YOU AUTONATION 💪

Logan was extremely knowledgeable about the Toyota products. He was not pushy, very understandable and when we are ready we will buy our next car from Logan.

Muy contento y agradecido con el servicio fueron muy amables

Came in to trade an 08? Dodge Ram and the Tundra was a truck that caught my attention. My salesperson Patrick showed me all the bells and whistles on the tundra, and gave me top dollar for my trade. 10/10 and was treated very well. would recommend to a friend :)

We just added a new addition to the family and needed to up size our vehicle. While calling into the store I was able to speak with Patrick in sales. In which he informed us about the Grand Highlander. Great recommendation, now my sons can have their space! Thanks ??

AutoNation Toyota Fort Myers is the only place I purchase and service any of my vehicles. Roberta Billing is one of the best salespeople at the store, her attention to detail is top notch. And the service side is just as great. I highly recommend this dealer to everyone.

Thank you auto nation but a special thank you to Patrick! Thanks for helping me find a car meant for me!!! You were such a big help! Highly recommend Patrick Johnson!

Thank you AutoNation Toyota and Patrick! Just picked up my 2023 4Runner Off-Road with the very slick XP package. Can?t wait to take this through the mud haha! Shout out to my salesperson Patrick for being awesome.

I came in to trade in my Tacoma! I have been shopping for cars for two weeks! Lost lots of hope in the process. I decided to go to auto nation I met one of the best salesmen I ever! Very patient, and very informative! Thanks to Patrick i was able to find a car that fits me!

Hands down Patrick was the best! I recommend him for anyone who is looking to buy a new camry!

I am currently in New York and my son is down in Fort Myers. So I had to get everything over the phone, which was made easy and simple by Patrick in sales! Helped to get the right price and exact color to match. Thank you Patrick and AutoNation!

NEEDED NEW WINDSHIELD WIPERS, SERVICE AGENT CHECKING ALL THE FLUIDS SHOULD'VE SEEN THE WIPERS ARE RUBBING AND NOISY! ALSO DON'T RETURN THE AUTO LIGHTS ON WHEN THEY DO CHECK ITEMS. GILLIAN, MY SERVICE ADVISOR IS SUPERIOR TO ANY ADVISOR I'VE EXPERIENCED IN MANY YEARS. SHE FOLLOWS THROUGH WITH WHAT SHE PROMISES!

This is the best experience I have had with any dealership! Patrick especially made my experience the best! Thank you for the recommendation and putting me in something that suits me!!!!!!

Service was excellent, good communication, and completed right on time. Gilian and her team are top notch!

Mayumi was awesome. She?s the best sales person I?ve ever dealt with

Muy contento y agradecido con el servicio fueron muy amables

Excelente atención y servicio. Muchas gracias Domingo Peralta por tu ayuda y por toda tu atención. Autonation Toyota es un lugar perfecto para comprar tu carro. Todo el que vea este mensaje que les esté interesado en vender o comprar un vehículo venga a ver a Domingo Peralta.

Roberta Billings is a very professional sales person and makes the whole process easier! I have leased two vehicles from her !

Since the former general manager left, the service representative (Sylvester) was condescending, and told me just because I had an appointment didn't mean my car would be serviced then. I was there 3 hours just to have the air conditioning recharged by "the B team" according to him. Just because I'm an older female doesn't mean I don't understand cars. My ex-husband was a mechanic. I helped him work on our cars. I am Very disappointed!

Bought a new Toyota Tundra, Neilym Carrion gave us a fantastic customer service. She did excellent Thank you

Service Department A+++ Customer Service ! Donovan was excellent ! Answered all my questions and concerns, kept me updated on my repair and made sure it got done asap. Made me feel like part of the Toyota family. Didn't have too, but Donovan even walked me to my vehicle + gave me a handshake. Top notch treatment !

The staff at AutoNation Toyota Fort Myers PreOwned department was excellent. my finance manager Jeremy was the best ever. Thanks for all your help.

Shelly Krogmann is an excellent service writer she has taken care of all our Toyotas for over 10 years. She is knowledgeable and honest about what needs done now versus what can wait. She puts her cell phone on her card so if i have questions about a light on the dash if it’s safe to drive I can text her and she always gets back to me. She is an asset to AutoNation Toyota and should get a raise.

Excelente atenci�n y servicio. Muchas gracias Domingo Peralta por tu ayuda y por toda tu atenci�n. Autonation Toyota es un lugar perfecto para comprar tu carro. Todo el que vea este mensaje que les est� interesado en vender o comprar un veh�culo venga a ver a Domingo Peralta.

Frank made this process such a smooth ride where I felt confident in my decision. He answered all my questions and allowed me time to think about my purchase which I liked because I didn?t feel rushed or pushed. I will be definitely coming back again and telling my friends. Thank you Frank, you are great!

Orlando did another great job. He always makes sure the work is done quickly. I highly recommend him.

Took my car is for service just an oil change. Orlando was amazing as always, he sees my car every time I need something. He found a nail in my tire was able to patch me up and get me going on a lunch break. If you need to service your car go see Orlando in the truck building.

Salesman Frank helped me. He is very knowledgeable and he didn?t pressure me into buying. I felt very comfortable talking to him.

Roberta Biling demonstrated her professionalism and expertise when helping me purchase my new Corolla Cross...I am very grateful for her kindness AND patience and would recommend her to anyone searching for a vehicle. THANK YOU!!

Super espectacular la atención del señor mouss muchas gracias . THANK YOU, Mouss!!!

Awesome experience Roberta Billing was so helpful and her knowledge of vehicles was the best I have ever dealt with. We were just planning on looking at models and colors but ending up buying because the price was too good to pass up. Roberta really takes the extra steps for her customers.

My wife and I enjoyed working with Domingo Peralta in selling Auto Nation our Jeep. We will be recommitting Auto Nation and Doming to pur friends.

EDIT: Under my review the "General Manager" wrote to apologize and asked me to call them. So I called the number, (which I have since realized is the general number that they advertise right here on Google), and when asked why I was calling I told them about this review and their response. To which the woman said, "Oh that is a automatic response" In other words, no one from management read my review or reached out. It is an algorithm set up to print that message anytime there are only 1 or 2 stars. So I just got off the phone with them and decided to include their lates response of ; "We couldn't care less about you" ----------------------------------------------------------------------------------------- I bought my Prius here a few months ago to get a new tire because I damaged it. The man who spoke to me went to great lengths to try and sell me 4 news tires - that I did not need or want. He literally came back to me three times to try and talk to me about buying 4 tires instead of one. But I refused each time. So I waited and then waited and then waited and I realized that no one that had been waiting with me was there anymore. Everyone was gone. I started looking for my car and it was parked out in the parking lot and it did not seem to be in any sort of line to be taken care of. I went to someone in the garage and asked why my car was not being serviced and he just looked at me and said something like he would take care of it. So 15 minutes later I get a call and my car is done. I pay and leave. When I am driving home I notice the little light that says one of your tires is low is on. They didn't even put air in my tires! I did not write this initially because I was so angry. I am certain that had I bought the entire set of tires my car would have been taken in the right order and I would not have spent my afternoon sitting in the service area reception room. The unprofessionalism here is just astounding. I will make a guess to say that some people involved get a commission for selling new tires and/or maybe other things. That, to me is a really bad business practice and only lends itself to the type of abuse as what I was subjected to. I will never take my car here again and when time comes to buy another car I will find a different dealership. (I used a pseudonym for this review because this company has already proven to me that some of their employees can be vindictive.)

transaction was fast, didn't have to spend all day there. No pressure sales. staff was friendly and experienced. Very happy with group.

Have been very pleased with service and personal they're hasn't been any issues with work that was being performed on my vehicle, it's the 3rd used vehicle that I have gotten from this dealership,.

Car repairs are STRESSFUL and it always seems like a mechanic is trying to overcharge or fix things that are not broken. The staff had a very SPECIAL way of reassuring me and being helpful and professional with me and the end GOAL of GREAT service was met !

Neilym Carrion es una espectacular muy agradecido recomendamos a ella muy efeciente

Neilym was outstanding and very knowledgeable sales associate. No hassle and very open communication. Please visit Toyota of Fort Myers and ask for Ms. Carrion.

Neilym Carrion is an excellent sales consultant. She listened to what we wanted, and showed us the different cars available. Since we wanted a specific color car, she explained us that then we needed to wait for that car. We decided to wait, and during the waiting period, Neilym kept us posted with the latest news about the car. In the meantime, she arranged to give us a rental car. If you want to buy a car, I highly recommend Neilym to assist you all the way!!! Excellent job Neilym!!!

Need free pastries with the free coffee.

They have always been very professional and fast and friendly with the service. Dan Dixon is the best, he always takes care of my car and answers any questions or concerns I have.

Dale was super helpful with the whole buying process. Got me the best deal he could on my trade in and new car. Was a straight shooter with pricing and breaking down all the details about what you?re paying for and what you?re getting. Would definitely buy another car from him!

Great place and location. Daniel helped us in a timely manner! Had a few issues with finances but that was kind of our fault and we finally got a good apr with their creditor and a decent warranty with Autonation. If they have the car you want I’d recommend, don’t hesitate to check them out and take one home.

I will never go there again I had the worst experience this time as ever not only that they ripped me off basically I'm not going into details I just want to say my cabin air filters been changed twice in the last 4 months because they were too stupid to look on the computer to see that I didn't need that. I went in for a $14.95 full synthetic oil change with a coupon they sent walked out paying $ 309. Watch them they will get you!

The service department is by far the worst I've ever experienced. The rest of the people are nice, but because the first 2 years of routine maintenance are included, I have to go here for my oil changes and tire rotations. I've been there 4 times now and all 4 times have been a disaster. This most recent time I spent 3 hours there waiting for my car to be done. I had an appointment for 9:10AM. I arrived at 9AM and left at 12PM. The the employees in the service department don't even care. They're all rude and none are apologetic. Update 8/23/23 - I just used my last "included" oil change and tire rotation and I can now say they were just as rude and just as slow and just as inconsiderate every single time. I asked why we have to make an appointment if we have to wait for 2 or 3 hours regardless. He said, "an appointment just gets you in the door. That doesn't mean your car will get done then." I will never EVER buy from here again because obviously this dealership doesn't give a rip about you AFTER you buy their car.

Extremely Happy with Both service advisors, Shantae and Nicholas were very knowledgeable, Professional and Helpful. Took time to explain thoroughly what was wrong to our vehicle and once fixed explained what was done. We're very happy with the pricing and the services done.

Anthony Jones was the nicest man to deal with while purchasing a car Very helpful and patient If I ever need a new car in the future I would go to Toyota Auto Nation in Fort Myers You won’t be sorry if you go there for your next vehicle Would not recommend Toyota service! Wish I could give 0 stars. They do not even deserve 1 star

Lisa made selling my car fast and simple. She was great

Not happy with the quality of the service I received. It alsoTook too long even though I had an app.

advisor wasnt nice customer are important and they deserve respect

Muy mal me trataron,fui por un mantenimiento y no fui bien atendido,mi llanta tenía un tornillo y querían que pagará una llanta en 256 dólares y como dije que no me atendieron peor y cuando salí con mi carro me le dejaron la luz de mantenimiento encendido,no se realmente como trabajan es lamentable que sucedan estas cosas uno compra un carro nuevo y cuando lo lleva a mantenimiento programado recibe está mala atención,es muy lamentable que suceda esto con un servicio de una marca tan reconocida como Toyota.Sin palabras

I had to keep calling bout my vehicle I had rental car the paperwork was not completed when I went and picked up the rental, very unorganized staff, I was then trying to be charged for the rental when I dropped it off!!! I called several times making sure the rental was covered very unorganized staff members

Logan was very helpful!!! I recently bought a Camry and he was the most helpful sale associate I’ve dealt with. From beginning to end, Logan was there to help with the entire process. I will only continue to come to Autonation Fort Myers for all my car needs.

Excellent staff. Daniel Rodriguez and Hunter were very attentive and helped me get my new car. I started talking by phone and email and finish the purchase in person, when I headed down to Fort Myers. Although the APR increased a bit from what we discussed by phone and e-mail, I still bought the car.

I had Anthony work with me on my Toyota Avalon. I had a nail in my tire and Firestone said I needed all new tires. Anthony told me that my tires are new and that I didn’t need new tires and they fixed the damaged tire. I LOVE Toyota and auto nation. They always take good care of me!

The process was slow with negotiations but we finally reached a price. This was a cash deal so I had to go to the bank for my title and cashier check. The worst thing was when the car was turned over to me it had Rubber All Weather matts instead of carpet matts as I always received. These matts look ugly and should only be put in a work truck. No one asked me if I wanted Rubber All Weather Matts. It makes the whole car look cheap. So ask before you seal a deal about matts, I never thought I had to ask what kind of matts I would receive since I always got carpet matts. This is our 9th. Toyota. Purchased from: Auto Nation Toyota Fort Myers, Fl.

I have ben having my car serviced autonation since i bought it. dan dixon tells me what i need, then delivers it promptly. Can't ask for better service..

Neilym Carrion was an amazing sales consultant! I am so blessed to have had her help me throughout the process of purchasing my new vehicle! She made everything stress free and super easy. She was such a great help and I recommend her to any one who’s looking to purchase a vehicle. Her honesty and personality helped me make my decision thank you to her and Toyota!

Louis was our salesmen! Listened to our needs and wants. Was not pushy or overwhelming. Helped us find exactly what we were looking for. And finance helped us get the deal we wanted.

Arrived a little early for our service appointment. Checked in immediately. Service work completed early!

Neilym Carri�n fue maravilloso me encanto sobre todo el trato me sent� muy c�moda fue excelente gracias por acompa�arme en algo tan importante para mi ,gracias gracias gracias 10000mil gracias

Be very careful with dealership. The more I think about it the finance department is very shady. They will make changes to your contract without approving with you and hoping you don't notice. I have excellent credit and somehow ended up with a 9.75% interest rate. I guess I should have did some checking around before I bought from this dealer.

A great, and surprising, experience at Auto Nation Toyota in Fort Myers this weekend! Although I had intentions of buying another sedan, our salesman, Logan Beuning, took the time to ask some sage questions based on my needs. After test driving several vehicles, I found the "perfect fit" with a Corolla Cross XLE. Many thanks to Logan Beuning in Sales and Peter Dombrowski in Finance for a thoughtful and speedy process in getting my new Toyota!

Mouse took very good care of us. Great service.

Dan was my service advisor and he did a fine job. We did a tire rotation, multi-point inspection, and a brake fluid. Great job to all the service team.

Special thanks to Roberta & Wes for helping us choose a vehicle, but even more for helping us through the finances, insurance etc. So grateful.

Special thanks to Roberta & Wes for helping us choose a vehicle, but even more for helping us through the finances, insurance etc. So grateful.

I had a great experience purchasing a car. She was able to find me a vehicle that suited my needs

Frank and team made my very stressful experience dealing with a total loss extremely simple. Not only did he work hard to assist my spouse on her total loss, they found an amazing deal for my other trade in. Thank you Frank for your hard work and dedication!

We had our RAV4 90.000 mile service done. Shelly is our service advisor and made sure that everything was checked and and fully safe.

My overall recommendation for Auto Nation is as good as all dealers are. Great service on our four Toyota vehicles. We do breakes ourselves.

Had such a great experience with Frank and Mike!! Frank explained everything very well and made us feel comfortable throughout the whole process. We had another deal somewhere else and decided to move forward with Toyota instead from our experience! No regrets. Go see him!!

My experience in buying my Toyota 4Runner was fabulous. Make sure you check out salesman, Joey San, Juan he’s the man!

The customer service from Seth and Hunter. They made the deal quick and easy and they even called my auto loan bank and took the time to talk to them about my auto loan. These two went above and beyond to help me

Joey was very knowledgeable and professional. I would definitely Recommend him to everyone

Frank was amazing and made us feel so comfortable throughout the buying process. They did whatever they could to get us the best deal possible for us and was very informative. We are so thankful and would recommend any friend to come here!

Went for an oil change. Received a hard up sell. Oil change was $90, tire rotation $40. Both outrageous prices. Requested tire pressure to be checked. Not done. Hard sell for new battery with use of scare tactics. ?Could die by tomorrow? I was told. Will never return for any reason and will inform any one who asks about my experience.

My salesperson was Lisa Campion... Very professional and knowledgeable and the purchase of my vehicle went very smooth. From start to finish I was impressed better than most dealerships I have dealt with in the past including finance manager Hunter... Definitely would recommend AutoNation fort Myers

1. I have repeatedly asked them to update my contact phone number and they still call the wrong number so I didn't know when my car was ready. 2. When I did pick up the car the person was out to lunch and I had to track down someone/anyone to release the car to me. 3. After leaving dealership, both my low washer fluid and low air lights were on - how did they miss that??? I was there for an oil change/tire rotation! 4. This, along with the $117 I was charged a month after Ian for a simple tire patch, which was just 2 months after buying the car for $40k contribute to why I try to avoid using this dealership - they have a pretty short memory of our 24 years of our prior patronage.

Great customer service from Donovan.

Neilym Carrion . Very good 👍 Nos recomendaron a ella y quedamos super fascinado satisfecho del servicio que nos brindó realmente recomendamos AutoNation Toyota fort Myers . Junto con la manager Yeny super profesional . Gracias .

service this visit was slow and a little incomplete (with wiper blades).

My daughter has had Autonation service her Corolla since she moved to Ft Meyers. She had great experiences with them from oil changes to questions with service codes and tires.

Not great at all was no help to fixing my issues from a vehicle I bought already messed up from them that they can’t fix.

Had leaking tire, In and out quickly.

Customer service was so good to me and efficient

We purchased a "new to us" Toyota in June and wanted to have a Toyota dealer do the oil change. Made appointment online. It was very easy and convenient to do. There was a service special that said the oil change was $74.95 so it was comparable to other places. Check in was very easy and then waiting room was spacious and clean. As I was waiting, they sent me texts with the status of the oil change. They also tried to sell me new filters (engine and cabin air)) that didn't look like they needed changed. I arrived at 7:10am and didn't leave until 8:50am. I didn't expect to be there for almost two hours just for an oil change. Especially first thing in the morning. When I went to pay, it was $113. I questioned that amount as it was much higher than the listed cost online. I was informed that it was because my car needed an extra quart of oil and there were shop supplies. The special online does say "6 quarts of oil" are included. After confirming this, I called the location. I was told the service manager would call me back to discuss the amount. I never got a call back. Pros: easy appointment making, clean facility, easy check in. Cons: long wait time, higher than advertised cost, disregard of concerns with management, don't feel valued as a customer.

I went there for an oil change and rotate my tires, the service advisor was very professional and kind.

Grata experiencia al momento de realizar la solicitud de la adquisición del vehículo, los vendedores nos atendieron excelente dándonos una variedad de opciones para elegir el vehículo, al momento de seleccionar el vehículo el proceso del crédito fue rápido y razonable para las expectativas que se tenían. Agradecido por su atención y colaboración.

Neilym Carrión exelente servicio nos brindó súper profesional la recomiendo nos ayudó a encontrar un buen deal y el sr. Keith Camilo nos ayudo a encontrar el buen financiamiento también gracias .

quoted maintenance charge was $301. Bill was $390! Sales tax was $18. Misc charge was $72. Svc advisor couldn't or wouldn't list items making up misc. Services management left @ 4pm along with car wash people. Got bill reduced to under $360. Paid bill but still am unhappy.

I have appointment at 10:00, it took 4 hrs to do a oil change. That is ridiculous.

Service advisor was very friendly. Service was great

The advisor was super nice but couldn’t afford the repair that I felt should have been covered by Toyota with the brake booster and accumulator

Attendant and other staff members were polite and courteous

Had Toyota install new brakes and oil change on my truck. Two days prior had new tires put on truck from a different shop (not Toyota). Truck had bad vibration after new tires installed. Toyota went above and beyond and resolved vibration by balancing Tires when they were to simply replace brakes and oil. They did an excellent job on my truck and very professional.

Although my vehicle repair took all day, Charlie Givens was open and honest about the process. He arranged for Brenda to transport me home and back to the dealership later. Both of these employees went above and beyond to make the day-long process more bearable. Charlie explained the issue with my vehicle very well. In the end, my Highlander is running like new!

Fanny and the rest of the staff were really great and went beyond in all respects. Great service!

Came for service and didn't have to wait. Donovan was very helpful. This was the fastest service I have ever received. Thank you!

Michael London was very courteous and helpful! Thank you

Great service..Friendly smile.

The dealership was focused on customer satisfaction throughout the entire car buying process.

Came for service and didn't have to wait. Donovan was very helpful. This was the fastest service I have ever received. Thank you!

Tech said brakes were 6mm around, but last two times I had my oil changed the advisor told me next time we need two do back brakes.

Frank has done a fantastic job. He helped my sister finding her dream car.

Profesional

Excelencia

Mr Robbie (sp), was argumentative and extremely poor listener.If I don’t hear back from you, I am going to a different dealer.

Very hospitable , slightly unorganized the staff fumbled my appointment, but things happen.

Neilym carrion she doing excelente work for my new 4Runner 2023 I so happy thank AutoNation Toyota Fort Myers .

Wonderful help, especially Maria Cacique of Sales and Leasing. Although busy, she took a little time to program my iPhone to my car. Now when i use Seri to go places, I can now see where I’m going on the dash and get step-by-step verbal instructions for traveling. This saves me time and makes my trips safer. Thanks, Maria!

AutoNation is a Great place to do business with, excellent customer service. Worked with Steve and he answered all my questions. Will definitely come back again. Would highly recommend!!!

Service okay,

Outstanding customer service…..⭐️⭐️⭐️⭐️⭐️

Great job helping my son buy buy first car. They were patient and showed us several options and helped us make the best decision.

I needed to go in for my tires to be rotated. I had an 8:30 appointment and was out of there a little after 10:00. After looking at the reviews before my appointment, I was concerned that I would be there a few hours. I was pleased with the service.

Donavan was great , well communicate with me and explain everything he was great.

Wonderful service agent Kept me informed thru the whole wait time

It was a smooth process from start to finish. Antonio was friendly, knowledgeable and a pleasure to work with. There were no surprises with the vehicle condition and price. I highly recommend Auto Nation and Antonio for your car purchase.

My salesman was Michael Cardoza! We had a great experience here because of him. He was very honest with us and patient. He helped us find the SUV of our dreams for our little family. All while helping us save money. I truly appreciate his help and attention to detail. Thank you Michael!

Once again, Donovan made things go smoothly ! I was kept in the loop on when it would be completed, I was called and texted to let me know it was fine . I was shown how to use it before I left. I definitely will recommend auto nation Toyota to my friends . 😎

Donovan Moss, our Service Rep, could not have been more attentive. He kept me informed, the car was serviced and ready as promised and he reviewed in detail what maintenance was completed on my car. The service I've received at Auto Nation over the years is the reason why we keep buying our Toyota's there.

Amazing job from the whole team, shout out to Christian, Patrick and Kai they were great, honestly walk inside the building 99% sure I was not walking out with a new care, and they did everything possible for me to walk out with a 0 miles, awesome job awesome team, can't even describe how amazing my experience was, you guys rock!!

For the experience that I had at Autonation Toyota I must say I was pretty surprised. Mr. Orlando and his team was the perfect combo I needed. Orlando was patient and kept me in the loop of the desired vehicle. As a matter of fact, the price happened to drop and he kept me in the loop of that as well. Ms Fanny was perfect. Very hospitable as we waited to drive off. My son and I adore our Buick Envision. I honestly don’t have any regrets with Auto Nation even down to the finance dept. They truly took care of me and handled everything within the budget provided. Thank you again! They’re family now not just salesmen. 💯

Very professional team. Had a recall on my Corolla airbag and I was extremely happy. Thank you

It's a good service thank you for help us

Kayman is wonderful. Sold me my first brand new car!

Best service ever! In on time and out on time! Very personal and explain everything that needed to be done and the cost! Even brought my car up to me!

My service appointment was handled as well as possible. The sevice was fast, efficient and handled in a professional manner. The sevice advisor kept me well informed and made sure that all my questions were answered.

Good experience, no issues. Upon arrival, it?s unclear where to go for check-in and pick-up/cashier (need better signage or direction).

I took our Toyota Highlander in for a service and start/stop failure message on the dash. It was a very good experience in getting our car repaired and Mark (Service Writer) was very professional and went above and beyond communicating and making sure everything was explained and completed.

Outstanding customer service.😀

Absolutely the Best...Service Rep Shelly Krogman is the best we ever had. She's quick, can multi-task, very knowledgeable.

Excellent service technician Orlando Quinones - also have him do the work on our two Totoyotas purchased there! Also excelent sales & any problems handeled by salesman Scott Hickman!

Go see Michael London if you need help getting into a new car! He was very helpful, pleasant and patient with me while I made my decision. Thank you!!

Great service and very nice people. They spent the time needed to anwser all my questions. It hard to find someone to do that now days.

Everyone was great. No high pressure sales here. Made me feel comfortable!

Worked great with us. Very accommodating. Great experience!

I came in to sell my truck and Roberta Billings was the person to help me through the process. She made the whole process pleasant and stress free. With her bright smile and friendly personally made working with her a true pleasure.

I was from out of town when I experienced difficulties with my car. Dealing with AutoNation Toyota in Fort Myers was a 10 star experience. I have been in the auto industry for 30 years and Shevanie is one of the best advisors I have dealt with and Deans workmanship is next to none. The repair was clean and professional and Shevanies customer service was great. Thank You AutoNation Toyota.

I was there to sell my truck. They gave me a good offer and I get my check right there in like an hour. Geraldine has a great costumer service.

Horrible experience, took a year to begin to help me. No one will take their warranties because they owe everyone money.

50000 mile oil change. Tailgate making grinding noise, question whether strut replacement covered by warranty. The service tech made multiple calls to Toyota Warranty department to determine if replacement covered under warranty. After 3.5 hours of no response, he finally got an answer, yes it is covered.

Roberta Billing has helped us many times buying and selling cars. She has always done a very good job.

I've been using autonation for over a decade, I never have to worry about my automobiles. I've purchased Tundras, Camerys, and Tacomas all from autonation. From sales to service they have always been the best. April 2022 I was caught in a hail storm, broken windshield and over 400 dents in my Tacoma, one week and they returned it like new.

I've been using auto nation for over a decade, I never have to worry about my automobiles.

Quick service compare to other Toyota.

Donovan did an awesome job of turning an issue into a non issue! He kept me advised while I was waiting and then offered me a multitude of options to clear up my problem. He’s a keeper !!! 😎

Neilym Carrión nos ha dado un excelente servicio muy profesional . Estoy muy feliz por mi Corolla 2023 . Les recomiendo AutoNation Toyota . Y por supuesto a Neilym y Keith Camioño .

Honest and respectful. Thorough explanation of necessary service and cost

I was recently in for my first time ever for service on my vehicle. From the moment I arrived and stepped out of my car Shelley was asking if I was their for an appointment and if so she will be happy helping me out with it. I understand I was only having an oil change but at the end she let me know I needed new brakes all around and even researched what parts I needed as they would be able to do the work even with it being a Lexus. I was so pleased with the experience I will be bringing it back for the work and also having my parents schedule a complete brake pad service on their 2019 4Runner the last dealership said is needed during the next oil change is scheduled. Looking forward to the future of always servicing through Shelley at Autonation Toyota Fort Myers

Went in for 5000 mile check and a tire that was losing air very slowly. Just moved from Idaho and very pleased with quick service even though very busy. Nice to have available near where we live. Found a nail in tire and resolved my problem.

Overall a good experience. I wish they kept the customer more informed thru the whole process; my car took a month to arrive. Too much pressure selling extended warranty.

Excelente Atención!! Rosa Rodríguez Scott Boschert KeithCamiolo Gracias por su Ayuda !!

Great experience love auto Nation Toyota very friendly and courteous excellent customer service

Excelente servicio al cliente, una ayuda extraordinaria para ayudarnos a calificar para nuestra compra!! Gracias a Rosa Rodríguez Scott Boschert y Keith Camilo 100% Recomendados!!

I normally do not do reviews, but I had to on this one. I had an appointment at 8:30 because my headlights did not work. I dropped the car off and went to breakfast. At 9:45, I got a call telling me the issue was the bulbs and asked about other repair recommendations. I declined for any additional work to be done and asked how long it would be for my car to be done. I was told 30 minutes. I arrived back at 10:45. My car wasn't even started on yet, due to waiting on parts. Shantel, who was fantastic, went and got the bulbs herself to give to the mechanic. By 11:00 my car was done. I was charged $137 for 2 headlight bulbs that took less than 15 minutes to put in. HIGHWAY ROBBERY!!!!!!!!!!!!!!!!!!!! And 2 1/2 hours from the time I dropped my car off until it was ready. I will NEVER take my car back to this establishment again.

I got my car in January so I haven?t been too much but the times I?ve gone it?s been fantastic. This very last time I went mister Anthony Jane attended to me with class and exemplary customer service. I went in, explained what I needed, he did his thing and gave me an accurate wait time. The trip was pleasant. Customer service phenomenal.

Professional and friendly atmosphere. Our sales representative, John Clark, was very communicative, helpful, courteous and great to work with. The financing team was helpful. Overall a great experience to purchase a new van for our family! Just be prepared to spend some time there doing the paperwork. I think they were as efficient as they were able but it just takes awhile.

The manager, the service and the mechanics only make you a lot of money. They don't give you another option to fix your car, period. You have to go to another place to solve the problem of your car and to continue giving more money because Toyota Service tells you that it is not their problem!

Excelente atención de Carlos garcia

Anthony Jones helped us so much in getting our Tacoma 2023! He came out and helped us see it inside and test drive it. Really recommend him fast and easy!

Thank you. Great experience. Roberta Billing was very Nice, friendly, and knowledgeable.

Experience with Roberta Billing has been outstanding she is knowledgeable polite and wants to do the best for us. We will be back

Shot out at our sales man Kendi And our F&I Orlando Torres who makes our experience super easy once again thank you

Gillian Carter was exceptional. She went above and beyond to take care of me and my Tacoma. She is full of integrity and keeps her word. Thank you for your wonderful customer service!! Ily Lopez

Antionio helped me through the whole car buying process and made it simple and easy very nice staff highly recommend

Everyone involved was super helpful and got me through all my questions

Anthony and Hunter were extremely helpful in assisting us with our lease buyout. I would highly recommend AutoNation for any car needs.

Great experience, straight to the point very smooth transaction.

This is my fifth toyota from this dealership and it has always been a pleasurable experience. Our salesman, Justin, was most helpful, knowledgeable and professional...especially for only being there for 1 month and being 21 years old!

I had 2 problems they fixed one of the problems still waiting on the second one

Donavan was my rep and helped make everything move smoothly

A great service experience. Nick my advisor greeted me promptly, listened to my concerns, updated me on the progress and I was out in the allotted time.

Everyone was very nice and professional. Love they washed the car and really took car of my car Just didn't like waiting 2 plus hours Had a 10am appointment Arrived early .Wasn't given my car until noon.

A great service experience. Nick my advisor greeted me promptly, listened to my concerns, updated me on the progress and I was out in the allotted time.

Horrible waited 3 hours... Tried to sell me everything bought 4 runner 2021 with 20,000 plus miles ....Obviously they did do all these maintenance checks when I bought the car ....change brake fluid flush carburetor flush engine... change cabin filter... Had 250 credit that I paid for did not even tell how much it cost for tire rotation oil change...

Great experience. Service Tech Donovan was very professional and pleasant to speak to.

Courtesy was great Michelle kept me informed of what I was having done and excellent speed with my vehicle

All your company cares about is commission. Never will I ever come back. There was nothing wrong with my car after taking it another repairman. Since you became auto nation it?s is like flying allegiant. You?re lucky if they get it right.

A great service today. Donovan Modd is an asset to this company. He is thorough and very helpful. I am pleased with how he welcomes me as a client and also the top service he gives. A hardworking and dedicated person. I would recommend anyone to him, to assure them that they are in good hands.

Daniel R. was our salesperson and he understood what we were looking for and we purchased our car that day.

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Had to get tinting done for windshield as the dealer I bought car from did not provide. Service tech took car and work was done in less than 30 minutes including payment. Service rep was great and helped me figure out how to use remote start with key fob.

We have always loved shopping with Roberta for our family's vehicles for over 17 years. She was able to find a used car within our standards and budget on a short notice and ensured our experience was smooth.

It took a while to get it straight, but it was done. Mecanic job was a little sloppy left my car dirty and full a oil all around but Maneger and and Anthony made up for it.

Service was good and I did not have to wait over 2 hours this trip

The service was very good, and the people were friendly.

Between parts dept and a new service writer I am extremely disappointed in auto nation truck service center. Service sept was not informed I was having a part installed from may 23, 2023. Person checking me in to service did not post it on work order slip. 3 hrs later an hr install took 3 hrs. Service writer should have informed service manager and I should have been able to speak with him. Auto nation is not the best service center!

Roberta Billings was very courteous kind and the staff was treated me well and excellent person. Thank you.

Was a real pleasure purchasing the Rav4 from autonation..I truly believe our salesman Blair Rosko has our best interest at heart.. Blair went above and beyond for us..He is a extremely knowledgeable person, very nice to buy from him

very attentive...kept to schedule and up dated me during the process

It was a great experience and the representative Ezequiel (Zeke) made it all so easy and friendly that we definitely will return for our second vehicle. Great Team!

Son los mejores sin duda una atenci�n �nica simpre quieren ayudarte para que sea lo mejor para ti

They always do a really good job. But they forgot to inflate my tires to the proper psi (32/33). Even though I mentioned that.

Came in for an emergency AC repair. Was taken in quickly without an appointment and repairs completed in a very timely fashion. Thanks Nick

El servicio muy bueno y muy buena atenci�n. Me mantenian al tanto del servicio. Gracias!!!!

You need a better technician , 5 times trying to fix the same problem spent my money and gas to come back to the dealer , at the end they fixed but I let with a new one, no come back to these place anymore, supposed to have the best mechanic ?. ?

Customer service is always as good as it gets. My service tech, Nicholas, always knows my name, recognizes me on sight and is helpful, courteous, explains everything perfectly and knowledgable.

My service advisor Shelley Krogmann is always pleasant to deal with and always makes sure the car is taken great care of.

Friendly knowledgeable personnel

I highly recommend AutoNation Toyota. Our salesperson Anthony Jones was friendly, professional, and easy to talk to.

Anthony is great. He got the job completed. My replacement radio was ordered, came in and repaired in a timely manner.

Asked for two things, put air in a tire and do an oil change...they came close to doing what was requested.

Brought in a 2019 4Runner with issues of not starting at random times. Daniel Salazar was my service advisor. He checked all past work that Auto Nation had done on the vehicle (we bought t there in 2020), zand told me he would have it checked but since the battery was weak at the last service, which I already knew, it might be that. It was, the battery was replaced and the vehicle is back in great running condition.

Dan was my advisor and he was so helpful . He even took out the tires from my trunk and even loaded them back up when the service was completed. He updated me with every step and was so courteous . He made my entire process so smooth .

My situation was different, and complex, but Neilym and Carlos truly came through for me in my vehicle financing. They worked tirelessly to obtain results and I am sincerely grateful. I wholeheartedly recommend AutoNation and will return for my next purchase. Thank you for your hard work!

I understand the no haggle pricing but a $4000+ low ball on my trade was not cool. I was offended and considered not even purchasing their vehicle. The young salesman was super nice and honest, it was the finance department. We ended up purchasing and are very pleased with the ultimate deal, they came up $4000 on my trade and we financed with USAA.

Very good service always come back siempre hago mis mantenimientos aqu� y he comprado carros con ellos son los mejores

Good services, I recommend Mike he game a good customer services,

I promised that I'm going to testify if my trading was successful' It takes so much time and effort to know the right Trade expert to win trade, After all my research I came in contact with her and I've learned a lot, I'm so impressed with the profit she helped me made, Making $10,750 out of $1000 was a whole lot of profit for me, What I love about her is consistency, she's awesome. Reach out to her for the best forex trading result. Contact her via Email, barbaraderek3@gmail.com

There was fees added to my loan that i was not aware of 1. vehicle protection plan $2370 2.hope scholarship $105 3. vehicle care protection plan $165

Excellent, she was very helpful

Very professional and well organized.

Shelly Krogmann and Anthony Jane were my service writers as I brought my Camry & FJ in for service on 2 different days. They are both knowledgeable straight forward servive writers . I highly recommend using Ahelly at Truck service and Anthony at car service. I dropped my car off both times in the morning and they were ready when promised in the afternoon no surprises.

Kai, went out of his way to make sure we drove out in a new 2023 Camry!! Not only that, but his personality was amazing!! He really cares, and we will recommend our friends to you. Everyone at this dealership honestly cares about your well being. Thank You again. Thank you, Scott & Flori Cobb ?

I went to Toyota today to purchase a new car for my wife and met the most amazing car salesman ever Anthony Jones. I highly recommend Autonation Toyota of Ft.Myers

Anthony Jones was great from the time we got to the dealership he was there from the beginning to the end of the whole sale super

Joe was very helpful and have a lot of patience with me and my husband.

Great experience! Michael Cardoza was a great salesperson who knew his product and helped get me a great deal! Kai in finance was super helpful in securing financing as well! I will recommend!

My experience with automation is always good. Kind and courteous and helpful.

Totally disappointed with the experience. Tire light is still on? service department was informed of this. Quote for 4 new tires was $1500!

Excellent service and sales, very friendly and easy to work with, I highly recommend this dealer

Neilyn Carrión is a great sale women and Yenny, the manager they both gave me a great deal with my two beautiful Toyota’s I high recommend this two lady’s for future purchase of your car

Very friendly staff. Took a little long to agree on price. We found common ground which made the sale possible. Came away with a positive conclusion. Would buy from them again!

Went to AutoNation today ready to make a purchase. First they could not find the keys to the vehicle that we wanted. We were told if we put a deposit down they would hold the vehicle that we couldn't even get in to test drive because nobody at the dealership could locate any keys to the vehicle. Waited for our salesman Daniel to find the keys for about 15 minutes. He came out to tell us the keys could not be found. He assured us that if we came back on Tuesday we would have the keys and make the deal. We left the dealership and within 10 minutes of leaving he texted us to say an employee was purchasing this vehicle. Very unprofessional and wasted 2.5 hours of our time. Worst experience we have had trying to purchase a Toyota.

on-time and well done

Frank was very helpful and friendly. He explained every step and made us feel comfortable. He was very accommodating and patient.

Me atendieron buen y satisfactorio

Anthony Jones was super helpful and super kind. He helped us out a lot for buying our car and gave us all the tips, tricks, and specs! He was super thorough and detailed. The woman Fanny was kind of mean, if Anthony wasn?t here with us we wouldn?t have bought our car! We really appreciate his service at Autonation Toyota Fort Myers.

Excelente lugar para adquirir un veh�culo. Buena atenci�n y colaboraci�n en el proceso.

Very courteous and a very clean environment in the waiting area. They needed a part to complete the job which they didn't have, so they supplied me with a loaner vehicle to get to/from my home. The job was completed around noon the next day. All in all, a very pleasant experience.

Shevonie is the biggest asset this dealership has. She takes care of her customers and is trustworthy and reliable. I realize the dealership has other good representatives, but she goes above and beyond. Thank you, Shevonie.

La atenci�n de Rosa Rodr�guez fu� muy buena atenci�n y excelente persona, por eso la seguir� recomendado y llevando m�s clientes.con tres referido excelente y mis familiares y amistades felize

Buena atención Acompañamiento en todo el proceso

Excelente lugar para comprar vehículo Acompañamiento y colaboración en todo el proceso

Excelente servicio y el personal muy amable nos ayudaron mucho. Neylim nos ayudo much�simo! La recomendamos.

AutoNation has a wide range of services

I have been going to AutoNation Fort Myers since 2017 to purchase cars and I went yesterday 2023 and the hospitality was no different. Great customer service, patience the explanation in allowing you to understand how the system works after COVID 19 to now is excellent. Thanks to Randy, Hank and Keith for allowing me and the owner of the car achieve the car of her dreams. Great job. Please give those gentleman a raise in salary.😀

El servicio y el trato exelente

Anthony Jane helped me in servive today with my Camry. He is professional, knowledgeable, friendly and on top of his game. I left my car, it was ready when I came back for it. He was able to let me know things that may need attended to in the future but do not require immediate action which I appreciated

Michael was great knowledgeable and courteous. Great experience.

The whole car buying experience was pleasant and smooth. Customer service was excellent from all departments ( sales, finance, etc). Very informative amd friendly as well, I will definitely recommend to friends and family.

We'd looked around at around 10 or so local dealerships and had a range of experiences with them. Autonation was by far the best though. They were a fantastic and I would really recommend Roberta.

Friendly, professional staff. Positive experience.

Joey was a very good salesman. I would recommend him to anyone. This is my second Toyota that I bought from joey. Have had Toyota?s for 50 years

Joey saved a puppy from a burning building during our test drive. Wonderful sales experience, very informative. I would recommend Joey SanJuan !

Neilym Carrión she help dreamt can truest.thanks Scott to the Gm John Colon thank for best deal my Tundra 2023 TRD PROS

My experience was very professional and to the point.Everybody was very friendly and courteous.

The service department was great. The repair did take a little longer but I got a rental car. The repair were covered by extended warranty.

Sylvester was courteous, informative and prompt. I was a totally satisfied customer!

I got an oil change service and an inspection of my car parts and previous records of service in just over an hour. They have serviced my car over 3 years old and it is running like new still.

Tired of jumping my car for the 3rd time, I needed a new battery. Toyota Service Dept. had me come in that day. I was given quick service. Michelle Bryant was my Service Rep. She was great.

Everything went smoothly. That's why I always go back to auto nation for new Cara and service since 2009. My new 2023 corolla is very nice.

In June 2023 I purchased a 2013 Cadillac XTS from Autonation Toyota in Fort Myers Florida. After a few days I discovered a few issues with the vehicle such as the left headlight assembly was bad and the CUE system was bad. I spoke with my sales person Lisa Campion who worked with me and put me in touch with sales director Brandon Welch. Brandon had his service department immediately look over the vehicle who advised it needed to go to Cadillac for the repairs. Cadillac quoted $1950 for the headlight repair with $540 installation and around $1100 for the CUE system with another $540 installation. Brandon sat down with me and my wife and discussed this issue. Brandon agreed to let Cadillac repair the CUE system and I can purchase the headlight assembly after market for $286 and he would reimburse me and have his service center put in the headlight assembly. This was a extremely gracious offer which made me and my wife very happy. Thankyou Brandon Welch and Lisa Campion.

brought my old 2002 Toyota Solara.. back to original place where it was purchased back in 2002..to have the hand brake light sensor replaced.. - Donovan Moss was most helpful with what I needed to make the car work for me... there are a lot of things still needed to get done.. but will definitely bring it back to him.

Terrific customer service. We are truly pleased with our Tacoma. Tommy in truck sales did a total job of accommodating our needs. Charles led us through the paper process & we go the works with him, truly top shelf! Thank you Toyota

All ok but as always the service takes a while. Around 90 minutes to change the oil

The customer service team was professional, but the mechanics may have done the minimum required but it was not thorough. Example: Great oil change but didn?t check tire pressure. When I had to return to the dealership to have my tires filled the sweet service agent quickly filled my tires, but because my spare was too low as well, I had to make another appointment so they could fill my spare. When they double checked my air pressure, someone forgot to replace the step cap. Time, especially avoidable time, is important to me. Just a little more effort would have gotten them a 5 star. Toyota?please consider implementing a ?what?s the next thing I can do to make this a top 5 service? policy to teach your people to go just one step further to create a top 5 service experience for your customers.

This was my first time ever dealing with Toyota service department. Donavan my person was nice . He gave me all the information I needed for future maintenance of my truck. The waiting area was clean and so where the bathrooms . I have no issue with recommending this service department to other Toyota owners.

Mouss from Autonation Toyota did a great job helping my husband and i purchase a brand new hybrid Sienna. We were treated with world class service, thank you Mouss!!!